Ms Ava

Le recensioni di Ms Ava delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. M

   Mary

   Melbourne3 recensioni

   5.0

   Visitato il giorno 11 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   It’s a very cute and cozy cocktail bar.They serve food too.
   

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2. S

   Shirley

   Melbourne1 recensione

   5.0

   Visitato il giorno 8 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The food and service were very good. My family and I really enjoyed the meal and the lovely setting.
   

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3. E

   Ethan

   Singapore3 recensioni

   3.0

   Visitato il giorno 28 marzo 2025

   1. Complessivo 3
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 3

   It's a lounge area not suitable for two person having lunch. Like the cool jazzy oldies vibe though but again not appropriate for lunch but for drinking and relaxing area.
   

   Ms AvaRisposta inviata il giorno 3 aprile 2025

   Hi Ethan, Thank you for your feedback and we are trying to make the bar area more suitable for the lunch lounge not only for drinking. Hope to see you again! Sincerely Danny Wu Restaurant and Bar Manager
   

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4. R

   Renate

   Melbourne1 recensione

   2.0

   Visitato il giorno 28 febbraio 2025

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 3

   Very dissapointed in our visit. I had read a few negative reviews and some positive. I wanted to go because of the hotel decor and history. Poor Betty was run off her feet due to staff shortage and was out of her depth. 30min seated l had to ask to be served, food came before our drinks because she was swamped at the bar. One of our party ate the burger and was ill later that evening. I wouldn't recommend as a choice on a visit to Melbourne.
   

   Ms AvaRisposta inviata il giorno 14 aprile 2025

   Hi Renate, Thank you for taking the time to share your feedback. We’re very sorry to hear that your visit didn’t meet expectations. We sincerely apologize for the delays in service and that your dining experience fell short. It’s always our aim to provide a welcoming and enjoyable atmosphere for our guests, and we’re disappointed we missed the mark on this occasion. We’ve shared your comments with our team to help us improve. We truly value your feedback and hope you might give us the opportunity to provide a better experience in the future. Warm regards, Samuel Wood Food & Beverage Supervisor
   

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5. M

   Michael

   Melbourne1 recensione

   5.0

   Visitato il giorno 2 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Excellent venue, great food and attentive service.
   

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6. M

   Martha

   Melbourne1 recensione

   3.0

   Visitato il giorno 25 dicembre 2024

   1. Complessivo 3
   2. Cibo 1
   3. Servizio 4
   4. Atmosfera 5

   The food was not really nice especially the salads they were no appetising and they looked dry:)
   

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7. K

   Kim

   Melbourne1 recensione

   1.0

   Visitato il giorno 25 dicembre 2024

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 5

   This was possibly the worst burger I have ever eaten. Even worse, was that 4 bar staff didn’t once ask how our food was. Prior to paying, I explained why the meal was so terrible to the bar staff taking the payment. She didn’t understand what “gristle” meant, and I had to explain it. All she said before she took full payment was “oh. Sorry” with a confused look. The service and food was absolutely terrible. This was a shame as it’s a lovely venue.
   

   Ms AvaRisposta inviata il giorno 26 dicembre 2024

   Dear Kim, I am sad to see that your experience last night was not great at all. We have already spoken to the kitchen team regarding to the burger issue, and we will make sure this will not happen again. Please accept my deep apology and if you come back next time, we will deliver the best service and the food quality to you and your guests. Sincerely, Danny Wu Restaurant and Bar Manager
   

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8. L

   Lileen

   Melbourne1 recensione

   5.0

   Visitato il giorno 23 dicembre 2024

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   Very good experience.Good service.I will come back again.
   

   Ms AvaRisposta inviata il giorno 26 dicembre 2024

   Dear Lileen, Thank you for your kind review and we will continue our best to deliver the good service to every guests. We are looking forward to seeing you again! Sincerely Danny Wu Restaurant and Bar Manager
   

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9. c

   christian VIP

   Melbourne63 recensioni

   5.0

   Visitato il giorno 30 novembre 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Delicious cocktails and great service , what more Paul’s u want
   

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10. m

    matt

    Melbourne1 recensione

    3.0

    Visitato il giorno 19 ottobre 2024

    1. Complessivo 3
    2. Cibo 2
    3. Servizio 4
    4. Atmosfera 4

    Great atmosphere and staff but the food was ordinary
    

    Ms AvaRisposta inviata il giorno 23 ottobre 2024

    Dear Matt, That you for your review. I am pleased to read that you found the service prompt and that you enjoyed the atmosphere in our beautiful Bar. However, it is truly disappointing that you didn't enjoy your experience with the food. Your feedback is truly invaluable and has been shared with our team so that improvements can be made, as this is not indicative of our usual high standard of service. We would truly appreciate the opportunity to welcome you back so that you can experience the changes made to our services. Kind regards, Denis Basset Food and Beverage Manager
    

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