Service needed improvement
When we arrived at the restaurant, we waited for more than 5 minutes and no one came to greet us. Finally the host came and I told her that I was not happy about the situation and she told me because she was busy setting up tables so she was not able to stand in the front and greet us. I do expect better service at a 5 stars hotel and they should not just put one host at the front. Anyway, our waiter was friendly and he did a good job helping us the entire time. However, the food was not great. I had high expectation on the Japanese bento box lunch and nothing on the plate was good. However, the green curry that our waiter recommended to us was delicious.
If i was dining at a casual restaurant with much cheaper price, I would be ok with the service and the food quality. Mandarin Oriental is a well known 5 stars hotel and if they wan to charge over 40 dollars for a lunch set, I would expect way better food and services. I am very disappointed about my dining experience and I will probably just go back to the tea lounge for the afternoon tea next time when I visit Las Vegas.
I thought every Mandarin Oriental Hotel offers good Chinese Food. However, this LV one doesn't. I went there with my family for their special Chinese New Year Menu. The service is good, but the food is terrible. The frozen dim sum from super market will taste better than the ones offered by Mandarin Oriental Hotel LV. This is huge disappointment. I have been to several Mandarin Oriental Hotels all over the world. I can say that Mandarin Oriental Hotel LV has the worse Chinese food. A 5-star hotel shouldn't offer this to their customers.
A JEWEL!! Both the food and the service are impeccable!!
My wife and I eat sushi in almost every city we visit and while the sushi is okay, the service was slow and the prices were ridiculous. For example, we had much better sushi, better service, and a bill that was one third the cost at RA Sushi on the Strip. I should have taken some of the other reviews more seriously that mentioned similar issues before we dined. Lesson learned!
One of the most "away from the Strip on the Strip" places. Excellent Sushi.
Ended up here on Valentine's day after switching last-minute from a reservation at a different restaurant. We were a little early in the evening, so it was pretty quiet at first, but filled up as the evening went on. The service was good, and the food was tasty. It was a bit overpriced in my opinion, especially the cocktails. But the atmosphere was nice. The lychee raspberry pavolova dessert was delicious.
Crab cake was not up to expectation, had a thick crusty breading, pointed it out to server and she agreed but didn't do anything about it to make it right
Great food, Mediocre service
The food was served very slow, it took one hour to prepare one dish, also the music is too loud, a good restaurant should not play music as everybody has different taste of music and I want to have quite environment to have my dinner.