Morton's The Steakhouse - World Trade Center
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Sunday, June 16, 2019
Had a great lunch! quality of food is Mortons- a standard of excellence. There are lunch specials, seasonal specials and summer specials- so the choices are great. everything cooked to order and professionally served in a professional environment.
We had a great time as we’ve had before. All the food was outstanding, especially the steaks. Desserts were terrific too. Service was great.
The food was very good and the attendant Lee is exceptional! Very friendly and kind.
Your presence made a difference in our Morton's experience.
When booking always ask for a table in the upstairs dining room, great scene!
Once again, Morton WTC was wonderful. My family was celebrating Mother’s Day on Saturday instead of Sunday. We started a half hour late, Morton’s staff accommodated us without any fuss. The food was great, except for the cream spinach. I did not like ”nutmeg” in it😒. I couldn't drink a new drink because of a headache coming on. Instead I tried a real ginger ale and it was delicious. My headache was gone within minutes. My family and I had a great time. Thank you, Morton, again for a wonderful time
We’re always met with a friendly welcome. The food is consistently good and the wine list is excellent.
A little off the beaten path, I love this Morton's location. I regularly book a reservation but even when it's busy it's not crazy busy. The service is always impeccable and they remember me from previous visits which makes me feel valued. The food is always meticulously prepared and always delicious. The downstairs dining room is preferred to the upstair dining which feels a bit like a sports bar and, for the money, I want something more curated and special. Usually quieter, it can become somewhat lively downstairs too. Drinks are great too. Very highly recommended.
I chose Morton’s to host a lunch time business meeting during a recent conference. Morton’s has a good reputation as a premium steak house chain and I figured it was a safe choice, especially in New York City. Upon arriving at 12:30pm there was a large pool of people waiting to be seated, it took my party 10 minutes to be seated (the restaurant was mostly empty). The entire lunch service was EXTREMELY slow and in total took almost 2 hours. We waiting almost 20 minutes to be seen by a waitress, and were only given dinner menus. After waiting another 10 minutes to get our waitresses attention we had to ask specifically for lunch menus. We ordered a bottle of sparkling and still, but another staff member continued to fill our glasses with tap water. Our food took about 45 minutes to be served and was average at best. Because the client we were hosting became restless they were not able to enjoy the desserts they ordered as part of the prefix lunch. I can’t imagine this is the typical experience at Morton’s, or they would not be in business. For a downtown Manhattan restaurant to have service this poor at lunch time was very surprising. I would not recommend this Morton’s to anyone, and I will not be returning. Additionally, the restaurant called to ask about our experience, and I made it clear that it was very disappointed in the experience, they said sorry and offered no form of remedy which I was very surprised by, this was another unfortunate misstep by the staff and management of this Morton’s location.
La musica horrible
My luncheon group was seated in the basement dinning room rather street level. I do not know if this is common or not but recall Morton's downtown venue in Los Angeles was all below ground level as well. The client luncheon was a literal feast of appetizers and entrees augmented by attentive service from the wait staff. A truly memorable event for the clients we were entertaining.
Dined at Morton's Steakhouse WTC location for a birthday celebration and was pleased.
The decor is sleek & modern, the food was fresh & tasty, and the staff gave genuine and attentive service. Two thumbs up!
Love this place. Food was excellent. Jorge is the best waiter. Thank you
We went to Morton's-WTC to celebrate my birthday dinner this past Saturday night and we had a great time! The service was great throughout the meal and the new york strip and ribeye was fantastic. We had a great time and will be back to celebrate future special events.
Lunch was great. Ordered from the lunch PrimeTime special which offers appetizer, enteee and dessert for a special price.
Unfortunately, would not recommend. There are so many better choices. Do NOT order the 'Oscar' - they claim it is a large crab cake with 6 asparagus. It comes to you like it was diced up by the ninja slicer. I highly doubt it is more than one asparagus. The crab cake would be miniscule as well. Steak with medium is more like medium well there. I'm not even a foody and I agreed that it was overpriced and that great. For something well over $300 (two drinks each, appetizers and main entrée (no dessert)) - should be better all around.
It was for my brothers birthday and the service was nothing short of spectacular! Will definitely be coming back and celebrating other special occasions at this establishment.
Perfectly done steaks, outstanding sides and desserts as well as great service! Charlie the manager was fabulous!
Too expensive for what you get. Steaks were not that great. Bad cooks - sides nothing great. Service was good. Crab legs were great. Steaks sucked
Great food and service. Thanks
Very welcoming. Waiter was great!
Just Amazing I love the food it’s a wonderful place to eat
Went there for a Valentine’s dinner. Had a great time. Great drink!
We went to Morton's steakhouse for Valentine's day. The service and food were excellent! They allow you to enjoy your time there and don't rush you by serving the next course 5 mins after your appetizer.
I love the food at Morton's and this time was no different than in the past. Our server, while very nice, seemed to be new because she was unfamiliar with a few things that my friends and I were asking her about and had to keep going back to the manager to ask questions. Also, I called the restaurant the day before to say that we had a person celebrating a birthday. No mention was made when we walked into the restaurant (normally they say Happy Birthday) and when dessert was brought to our table, there was no candle in it. Our server took it back and returned with a candle, but It was a bit disappointing that someone dropped the ball.
Hostess didn’t check us in despite me notifying her of reservation upon arrival. Main dining area downstairs was “closed for the night” (It was 9pm sand empty downstairs) so we were seated at a “high top” next to the door, on top of a space heater. It was incredibly hot there as a result so we asked to move, something I NEVER do. I left the table for a few minutes. My friend ordered some appetizers in my absence. I then returned and didn’t see much less speak to a server for fifteen minutes. I finally saw somebody and asked if we could order. He went and got our server. I asked him politely if there was any issue with the staffing that evening and he snapped back at me “no I will take your order.” He later apologized and said they were understaffed. An unpleasant and expensive night.
My server was good, but my medium steak wasn’t even close. After taking back and correcting it, it was barely different. At that point, since the manager asked me to cut down the middle and thought it looked better, I just ate it and didn’t want to continue making a big deal. The photos are before and after.
This wasn’t the first undercooked steak I’ve had at this location. It makes me sad, because amid the severely-undercooked steaks I’ve also had the best steak of my life here. It’s just not consistent.
I was excited to try this restaurant for Restaurant Week. The price was great and the food was delicious but our waitress had an attitude. She gave us water once. Took a half to get drinks we ordered. Our food took over 45 minutes. The floor manager didn’t greet us or apaologize for the long wait or the poor attitude of the staff. Our waitress wasn’t even waiting on other tables so I’m not sure why she was barely present. The general manager was wonderful. His name is frank. And Sebastian the other waiter who served us was readily available and very welcoming. He was so friendly and we wished he was our main waiter. The restaurant is beautiful but I won’t return.
Food was average; prices were not. There are so so many superior steakhouses in NYC that I’m not sure what purpose Morton’s serves.
Food is okay, not amazing for the price, just okay. The service is extremely slow. The waiter barely ever came to check up on our table and our meal took over 2 hours to be served from drinks to check. We even had our desert packaged to go because we couldn't stand sitting there any longer. For the same price or less there are plenty of better options.
Celebrated restaurant week with a very close friend and my daughter both reside in NJ. Great customer service I also received s call to make sure we were satisfied with our day at Morton's. Had a very nice lunch at the World Trade Ctr location. Hope to return soon
Excellent food while the service was average. I would return.
enjoyed! thanks to the NYC restaurant week.
Awesome service. Went here for Restaurant Week and have zero complaints.
I made reservations for my boyfriend’s birthday and the service we received was excellent!! We loved the food, drinks, and service .Thank you Charlie for the follow up call to sure our experience was a great one. Thank you Morton’s for helping me make my boyfriend’s birthday special.
The staff is friendly. I get my steak well done and I've never had a well done steak that still cuts like butter than their ribeye steak.
Everything was amazing especially our server Lisa, amazing personality and so patient.. Thank you.
Excellent food and great service! Enjoyed my steak and Mash potatoes.
I brought my parents here on 1/29 after going just five days prior with my coworkers - the food was so outstanding that first visit I had to bring my parents. Unfortunately, there were multiple incidents that made the experience much less enjoyable. Of the 3 filet mignon's ordered, the 6oz for my father was PERFECT med-rare but the two 8oz for me and my brother came out close to well done with no pink at all (ordered med-rare). The second attempt came back rare - I couldn't cut into it with my knife. They re-fired it and the third time, it was perfect - but also 20 minutes after my parents were served. We ordered 2 Mortons Famous Chocolate Cakes for dessert and, again, my fathers came out PERFECT with molten chocolate oozing out. When my brother cut into his, the cake was solid overbaked chocolate cake - no molten chocolate. They brought out the second attempt only 2 minutes later, which right away I thought was odd since when I visited the Thursday prior, I was told they were baked to order and took 10 minutes usually. Turns out the second was worst than the first - solid cake again and was obviously leftover from another order. 15 minutes later a 3rd attempt came out with the manager's apologies and it was delicious.
To sum this up, that is 3 attempts on two orders of 8oz med-rare filet mignon as well as 3 attempts on a their namesakes' famous chocolate cake.