Morton's The Steakhouse - Rochester

4.2
134 reviews
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$50 and over
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Steakhouse
What began in Chicago in 1978 is now one of the most award-winning steakhouses around. For over 30 years, Morton's The Steakhouse has been on a mission to provide "The Best Steak… Anywhere." Focusing on quality, consistency and genuine hospitality, Morton's seeks to provide not only memorable cuisine, but a memorable experience. With fresh, succulent seafood and famed USDA prime-aged steak, it's no surprise that Morton's has thrilled diners all over the world. For a glimpse of a higher standard of steakhouse, come see the legendary Morton's experience for yourself.
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Sunday, June 16, 2019

What 134 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
4.3
service
4.3
ambience
3.6
value
Noise · Quiet
78% of people would recommend it to a friend
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N
Atlantic City
2 reviews
Dined 3 days ago
Overall 1food 1service 5ambience 1

They were out of rib eye, out of key like pie, out of cheesecake and it took our food 1.5 hours to come and we never received our appetizers.

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AR
1 review
Dined 3 days ago
Overall 2food 2service 1ambience 4

Waited over an hour and 15 mins for a medium well steak, when it finally came 35 minutes after my children received their food it was still bloody. I had to send it back and by ghe time it came back out my kids had finished their meal. I ended up eating alone. I also ordered tenders from the bar bites menu for my 5 year old and they came with spicy buffalo sauce on them, which he wouldn't eat and then I had to send them back, my waitress stated the tenders come like that, the menu did not specify that. Then my daughter ordered the steak tacos but asked for them in a hard shell, the waitress never advised us before the tacos were brought out that it couldn't be done that way. Instead she brought out her tacos on soft shell and said the cook stated the steak pieces were too thick to fit on hard shell. Would have been nice to know before the food was brought out in the event she may have wanted something else. The crab cake patties taste extremely fishy, the menu said crab blts but the patties were just laying on a piece of lettuce, I've had better at less casual dining restaurants. Beside that the onion bread was delish, the cocktail I ordered was really good, but for $13, my small cup could have at least been filled to the top, I got about 3 quarters of a drink. The steak was good once it was finally brought out. Oh yeah, for the amount of money I paid for the nine in rib eye I was expecting sides, I was extremely disappointed none of our meals came with any sides, they all had to be purchased separately. I ordered fries that cost me $14, I had the option btwn reg or parmesan truffle I believe, I ordered reg and they even taste like they had a cajun spice to them. The steak was good but I dint think I'd ever go back just due to the service that was provided and the amount of time I had to wait for a simple steak! Its unacceptable to have to wait almost an hour and a half for a steak point blank period!

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EH
Las Vegas
19 reviews
Dined 3 days ago
Overall 3food 4service 2ambience 4

Really wanted a special night for my son who graduated from college. Unfortunately the service was very slow and my father got a tough steak. It was not this restaurants finest service.

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RB
New York Area
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 4

Our son’s college graduation. We called ahead to let them know that it was a special occasion. They had a special menu printed with a personalized congratulations message to my son. Soon after, a staff member came by and took our group picture, which he later delivered to our table. The food and service were excellent. Perfectly cooked and very attentive service. They made this a memorable evening.

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OT
Tampa
1 review
Dined on May 11, 2019
Overall 1food 3service 1ambience 1

Service was the absolute worst. 8:15 reservation seated at 9 and dinner came by 10. Totally overwhelmed that night. Expect more at that price point.

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SV
Naples
1 review
Dined on May 10, 2019
Overall 2food 2service 1ambience 3

Extremely disappointed. My meat was undercooked and was eventually removed from the bill after sending it back to kitchen and still failing to get it to proper temperature. Potatoes were room temperature and also were sent back to be reheated. Asked for light dressing on salad...it was drenched in dressing....asked for light ice in drink...it was filled to brim. Final straw for me was server pouring coffee overshot the cup and some coffee pooled in the saucer. Absolutely no offer to bring me a clean saucer or, at a minimum, a cocktail napkin to soak up the spilled coffee. A restaurant of that caliber, charging top dollar, needs to do better than that.

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OT
New York Area
8 reviews
Dined on May 5, 2019
Overall 5food 5service 5ambience 5

Service was top notch, meals was delicious, everything was perfect. If you looking for fancy dinner and dress up .. this is the place go too ..

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k
New York Area
5 reviews
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

The entire meal was delicious. Servers were attentive and the chocolate lava cake was heavenly!

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j
New York Area
4 reviews
Dined on May 2, 2019
Overall 5food 5service 5ambience 5

Always amazing food. Always amazing service. This is why I choose to come back to Morton's any chance I can get. The steaks are cooked to perfection the side dishes are amazing the wine list extensive. Keep up the good work crew!!

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DB
New York Area
2 reviews
Dined on April 27, 2019
Overall 4food 3service 5ambience 5

I’ve had better steaks for less money. But for a chain restaurant in a hotel...it’s probably the best you’re going to find in Rochester. The fancy level is through the roof...from the valet parking to the linen tablecloths. The service is impeccable. All in all it was a great experience, and the steaks were really good. A perfect out of town celebratory meal for a 12 year only who just hit some home runs.

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OT
New York Area
3 reviews
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

The steak was awesome, just a great place for steak

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LY
1 review
Dined on April 5, 2019
Overall 3food 3service 3ambience 3

If you didn’t ask I would have never complained. We were so excited to go but we were disappointed with the steaks. The salmon and sea bass were delicious. We had to wait for our drinks and to have our plates to be removed. The manager came by and asked how things were and left the table before we could respond. We go out often and all three couples felt the same way. We would not comeback.

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CB
1 review
Dined on March 30, 2019
Overall 2food 2service 2ambience 4

Was recommended by a friend. Waiter was very unfocused. Wrong food was brought to the table. Prices seemed reasonable for the level of elegance, however, the quality did not match the price. Will not be back.

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RG
New York Area
4 reviews
Dined on March 15, 2019
Overall 3food 5service 3ambience 5

Our server was prompt but seemed forgetful. We had to ask for bread. At this price point, one would think the service would be completely outstanding. The two of us, with drinks, came to $215. The lobster bisque was short on lobster and very watery. The steak was phenomenal. Restaurant on a Friday night wasn’t busy at all.

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OT
Washington DC
1 review
Dined on March 14, 2019
Overall 4food 5service 4ambience 4

Still world class food. A little noisy for a business meal.

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WP
1 review
Dined on March 14, 2019
Overall 5food 5service 5ambience 4

Wonderful service; great food; solid ambience. Great job!

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OT
1 review
Dined on March 9, 2019
Overall 5food 4service 5ambience 4

Great food and service. Highly recommend the white chocolate and pecan bread pudding for dessert. Excellent steaks.

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OT
New York Area
4 reviews
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

Perfect date night - extremely nice staff, complimentary picture, and our server was beyond knowledgeable!

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CR
New York Area
1 review
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

Nice to have them in town... great food and nice ambiance.

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MM
1 review
Dined on February 23, 2019
Overall 2food 2service 2ambience 5

The service in the bar was very god, as were the drinks. However.....our waiter at first seemed very knowledgeable, but things went down hill. We had a drink at the bar, but he did not ask if we'd like another. Took our order, apps were good, nice presentation, salads were also good. Dinner was served. No presentation at all! Very surprised at that! Two of the filets were ok. My husbands ribeye was cooked properly, but was full of grizzle. My filet however.....was well done, no where near medium that I asked for. The waiter said he would have the kitchen put another one on asap. He returned with a second one and cutting into it, it was raw!! I refused to have it cooked more and he took it away. Then shortly after,a manager came over with a third filet! At that time everyone else was done eating. I didn't ask for a third, she offered to bag it up to take home and I said that I came there to eat it, not take it home. When the check came, I asked the waiter if they served bread with the meal, his answer was yes! When i said we didn't get any, he said his busser should have brought it out. My response was that he was the waiter and should have noticed it was not there! Also refilling water glasses. No attention to detail what so ever! Unfortunately, I will not be returning to Morton's. For the high end prices, it should be next to perfect.

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BG
1 review
Dined on February 22, 2019
Overall 4food 5service 4ambience 3

Very good steak perfectly cooked.
Improvement proposition : draught beer (instead of bottle only).

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SA
New York Area
2 reviews
Dined on February 22, 2019
Overall 3food 4service 3ambience 3

Ordered a martini and bartender took out a measuring beaker for the gin. Very tacky for an upscale restaurant. For a Cosmo, bartender asked if we wanted Cointreau instead of triple sec. we did and he proceeded to lightly splash the Cosmo with the Cointreau. The bill showed a $3 up charge for the Cointreau. Again very tacky for an upscale restaurant. Better steak restaurants in the area for much better value.

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BM
New York Area
2 reviews
Dined on February 21, 2019
Overall 2food 4service 2ambience 4

We were seated immediately, then started the wait. Two groups were seated after us, both received their bread, ordered and received their food before us. The restaurant appeared to be at half capacity.

The food was fantastic. Great presentation, delicious favors and ample serving sizes. The server was pleasant, knowledgeable and engaging.

The evening was a mixed bag of quality. The pleasant aspects of our dinner edge out the wait.

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RF
1 review
Dined on February 19, 2019
Overall 5food 5service 5ambience 5

Cleaned out plates at every course. Should open for lunches.

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LS
1 review
Dined on February 17, 2019
Overall 5food 4service 5ambience 5

Nice steakhouse with pleasant and sophisticated ambience. Not the best steak I’ve ever had but far above any other chain restaurant. Service was great. They are very professional and make a point to have you feel welcome and provide the best service they can. Went with my boyfriend for his birthday and they took a great picture and provided a hard copy. Special little things like that make it a place worth going to.

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TB
1 review
Dined on February 16, 2019
Overall 2food 3service 1ambience 2

Waited almost an hour for apps. Ran out of side. Served when entree was done. Steaks cooked nicely. Glad i had gift certs cause i would not have paid that price for the poir timing and service. And i have cooked for high end events. Its not that hard!

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TM
1 review
Dined on February 16, 2019
Overall 1food 3service 2ambience 5

We sat at 7:30 and our meal came out at 9:41 and was cold. Bartender was rude. Manager said Kitchen was a smidge behind. Over 2 hours is more than a smidge. Many places in Rochester are significantly better than Morton’s especially service, price and taste. I won’t step foot in there ever again.

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JF
New York Area
12 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Great for Valentine’s day. Pricey but was well worth it. Very good specials and food was wonderful. Very busy, but we were seated at our reservation time and service was terrific. Very nice evening.

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OT
Chicago
1 review
Dined on February 13, 2019
Overall 1food 2service 3ambience 4

Celebrating Valentines Day, 4 couples, first time at Morton’s. first courses took over 30 minutes, salads had very little dressing, lobster bisque was like warm at best. Entrees came out shortly after apps and salads were cleared. All entree sides were Luke warm, 4 of 7 steaks over cooked, order med and medium well and all were very well done.

For the cost average of $250 per couple, you did not exceed our. expectations.

As someone in the business, I was extremely disappointed.

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A
Minneapolis
3 reviews
Dined on February 9, 2019
Overall 5food 5service 5ambience 4

Perfect for your special event. Among the best ways to say “I love you” in Downtown Rochester.

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RT
New York Area
1 review
Dined on February 9, 2019
Overall 4food 4service 3ambience 4

This was our 4th visit to Morton’s for a special occasion and unfortunately it was far from our “best” experience. While the server was very pleasant, she seemed a bit clueless compared with servers in the past. WE had to tell HER about the specials for wine (Stags for $99) and the dinner (Lobster topped filet).as she “just got in and didn’t know”. Wife ordered filet and requested butterflied and med well. It came rare and not butterflied. We were then advised that they don’t butterfly 6 oz (couldn’t tell us before?). Sent it back and it returned charred, microwaved and tasted funny. $50 in the garbage! The tuna appetizer was outstanding. The server assisting with water was excellent as was one of front end personnel that assisted with the wine. Music was unusual, loud and not very relaxing. The Grand Marinier soufflés was excellent but shouldn’t have taken so long to get since we told the server in the beginning of the night we wanted that. We knew from past visits to expect an hour for the fresh made dessert. The meal still lasted 2 hours and the place was not extremely busy. Even with the rewards, the meal still cost over $250 for two people (and a generous tip for less than spectacular service). So many other options in Rochester for a high end meal at that cost.

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GN
San Francisco
1 review
Dined on February 8, 2019
Overall 5food 5service 5ambience 5

Morton's was delicious! The service was great! Just make sure to let them know if you have something to do after bc they don't rush you out!

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OT
Washington DC
1 review
Dined on January 20, 2019
Overall 5food 3service 5ambience 5

Birthday

I had dry aged steak. Taste great. It was a bad cut and had to leave half on playe

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OT
New York Area
1 review
Dined on January 19, 2019
Overall 5food 5service 5ambience 5

From beginning to end our date was fabulous. The food was superb, hands down the best we have ever had.
They truly make your special occasion spectacular. Our server was Brandon and he was highly attentive and very welcoming. We cannot say enough good things about our overall experience.

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TW
Orlando
2 reviews
Dined on January 5, 2019
Overall 5food 5service 5ambience 5

We had a great time at this restaurant. Wonderful staff and great food!

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OT
1 review
Dined on January 4, 2019
Overall 5food 5service 5ambience 5

Was an amazing experience, from the food, service, and over all feel of the restaurant. Knowledgeable staff made great recommendations and pairings. Great drinks and selection as well.

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j
New York Area
5 reviews
Dined on December 31, 2018
Overall 5food 4service 4ambience 5

for a busy New Years Eve, service and food were great. No complaints. I put my wine glass down where two tables came together and it tipped over, shattering. They offered to refire a steak and refilled a new wine glass without complaint or charge!

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JF
New York Area
13 reviews
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Best steak in town. Pricey, but well worth it, especially for a special occasion. Everything was great, wonderful sides and desserts.

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B
New York Area
8 reviews
Dined on December 31, 2018
Overall 1food 2service 1ambience 2

Terrible service, average food , will not be returning!

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JF
New York Area
14 reviews
Dined on December 30, 2018
Overall 2food 2service 3ambience 4

I have been to Morton's restaurants in numerous cities; unfortunately, this was the worst. I diner at the restaurant with my inlaws over the Christmas holiday. The positive was that the restaurant was not overly crowded and I was provided with a quiet table for my party and a complimentary dessert. That was it. I ordered the porterhouse for two medium. By any definition, and the waiter's agreement, it came out rare. It was also stringy and tasteless. The mashed potatoes came out cold. Making matters worse, it took well over an hour for our entrees to arrive. Capping off a bad night, the valet returned my car without the key inside which I did not notice until I returned to my hotel. Although the restaurant had my number, they did not call. So I had to drive 30 minutes back to the restaurant to get my keys. A very regrettable experience and one I will not repeat.

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