Morton's The Steakhouse - Richmond
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Great service. The atmosphere was excellent for a business meeting. Even though it was busy with several large groups it never got loud.
Food and staff was great, manager came to the table and had a small conversation which was also great
Great favorite and love how they made it special for our birthday guest.
The food was delicious but quite expensive for the portions served.
Everything was wonderful.
New Year Dinner
Frequent Mortons guests. First time in Richmond. Something wrong with everything from beginning to end.
Sent back mixed drink, steaks had odd seasoning, error in requested prep, one steak sent back 2x other 1x. Potatoes lacked salt. Chocolate mousse much smaller than usual. Waiter very gruff. Apologized later saying he was upset about something that had happened. Apologies from staff but usually there would have been a compensation offered—free dessert or after dinner drink, for example. Just a disappointing dinner. We always say Mortons is at its very best on New Years Eve. Not in Richmond.
We went to Morton’s for an early New Years Eve dinner; the food at Morton’s is always consistent; the hostess and host that greeted us for outright laughing at the pronunciation of our last name; the waitress we had was clearly new and we tied to be patient; the wine (Santa margherita Pinot Grigio-50$ bottle) first bottle fine; second bottle had to be comped because it was not chilled; tabled was not cleaned before desert was served. There were 6 of us; over a 700$ bill ; money never an issue- just so disappointing
Our server was Duncan, and he and ALL the staff were friendly, professional, and made it a great experience. The prices are not for the faint of heart, but you get what you pay for both in quantity and quality. We make reservations, and we've never waited more than 30 SECONDS, unlike other places we've visited. Ambiance is great, and noise level is low to moderate (it got more moderate level at peak New Year's dinner hour, understandably.) But it was never so loud I couldn't hear my husband across the table. We make Morton's in Richmond our New Year's tradition every year, and for good reasons!
Waiter seemed annoyed and was short with us all night. Food was below average. Felt rushed out of there.
The Staff was excellent and made our Anniversary very special the picture and the menu with our name on it was an awesome touch. It is nice to know there are still places with Great customer service and the food was fresh and made just right compliments to the Chef. We enjoyed every moment there. We will definitely return and have told everyone about our experience and recommend Morton's with a 5 Star. Thank you staff for making our night more special than it already was. The Haskins.
Everything we had was great! We eat quite a bit at comparable steak houses and have skipped over this place for a while. The shrimp Alexander was a great starter. My fillet was cooked to perfection and my wife’s seafood Grill was also excellent.
Great as usual. Fantastic server and the food was excellent. Great dining experience.
XxxxxxxxxxxxxxxxxxxxxxxI don’t recommend for the Holidays
Only went because they were open on Christmas. Appetizers were more than disappointing. Over done bacon wrapped scallops, microscopic crab cakes, oysters that were so small they should not have been served, and boring sauces. Apps are over 30 per person in a shared setting. The server had no wine serving knowledge which is fine in a casual setting but not when you are paying 200 a meal. The salads were a wet mess, the burrata salad were served with charred Brussel sprouts( not listed on the menu) and the lobster bisque was bland. Steaks are not dry aged and are texture less. Wipe open dining room with as much style as corporate artwork and as loud as karaoke night at the hotel bar.
Wonderful Christmas dinner! Thank you.
We usually have a stellar experience overall but this time has us reconsidering a return anytime soon. Food was under whelming and lukewarm to boot. Waiter...missed the opportunity to make the experience slightly better but seemed awkward, nervous and out of place. Get well soon Morton's...please!
Christmas Eve dinner was awesome. Despite the very busy evening, the staff sat us down on time, checked on us often, and gave great recommendations for drinks when asked. The filets were perfect!
2nd year in a row we celebrated our son’s birthday!
Fabulous once again!
Our server Duncan was great and the filet and lobster with lobster butter . Amazing!
We will see you next year!!
My first experience here, although I've lived in the area for thirty years. I have also been to some of the best steakhouse in the country. I expected a whole lot more from one of the major high-end chains. Food was very average for any restaurant and the prices were outrageous for very average food. Atmosphere was particularly disappointing. Low-end Vegas. No real class. Disappointed.
The only reason I gave it 4 stars for ambience. It appears there were a lot a Christmas parties. They were typically very noisy. One lady have the cackling laugh. But otherwise GREAT
This was my first time here for my birthday. I don’t remember my servers name but she was really sweet nice and patient with us. Overall I think I’ll be back for a date night .
Dinner at this level should wow you - this location does nothing to wow. The interior is rather plain, and the three times we've eaten here the experience was just so-so. This last time our food was overcooked but didn't want to ruin the evening by complaining, but at this price, everything should be excellent.
Downtown Richmond's premier steakhouse. The steaks are excellent and the seafood is superb.
Food was excellent and the waitress was outstanding.
Best steak I have had in the past 10 years. 7oz Wagyu Cut with Lobster Mac & Cheese.
The Quality of the steak I had was mediocre at best - the ribeye is not supposed to bt tougher than a NY strip - it lacked the flavor I am used to in the Baltimore Mortons - I really didn't enjoy our experience as I usually do having been a customer of Mortons for almost 37 years since they opened the Georgetown location in Washington DC - I cannot in good faith recommend the Richmond location.
We had a great time. First trip to this brand.
Good as usualp
Allure of Morton’s is fading. The food is good, but one can get good food elsewhere for half the price. The ambiance was off. Wait staff wearing ill-fitting (too big) attire. We were told about a discount card at the end of our meal. Who knew Morton’s has its own punch card? You go here for a good meal, great service and the ambiance. Just not the same anymore. One bright spot was the bartender. Good conversation and makes a great Old Fashion.
Made my daughter feel extra special on her 9th birthday with a framed photo and a special menu with her name on it. The food is second to none with exceptional service.
Lovely dinner but expensive with too large portions.
I’m sorry to say this, but Morton’s has lost it’s way. What a name brand it has built over the last several years! I took my girlfriend to the RICHMOND location to have a perfect evening. The waitress could easily fit in at a Waffle House, but not at a high-class operation like this. To be fair, the bread and the wine were exquisite, but the food was delivered haphazardly. My date’s steak was undercooked. The manager got involved, but offered to replace things that weren’t right after we had waited for it to arrive. Too little, too late. To her credit, the manager removed about $90 off the bill, leaving about $160. There was hardly anyone in the restaurant on a Friday night. That alone should have been a warning to me. I’m now spending my steak dollars elsewhere.
My wife and I were at the restaurant for our anniversary. We were seated in a booth at the back of the restaurant. The booth that was directly beside us had a couple of drunk guests that were loud and Obnoxious. Their language was so foul and disturbing it ruined the entire night. I pulled a waiter to the side to let him know so that I wouldn’t have to make a scene on my own. The manager then came and asked if we’d like to be sat at a different table after about 15 more minutes of us listening. At this point we had been at the restaurant for more than an hour and in my opinion the night was a disappointment. The manager told me they knew about that table and that someone else had left that she thought may have been unhappy sitting close to them. She said that she had been trying to get them out of there for more than an hour. I’m disappointed that they even sat us there to begin with knowing that those customers were sitting there, and then it took so long for them to move us. I would’ve expected our meals if not comped entirely to at least have a major deduction reflected on the check. We were given a free dessert Because we were there for our anniversary but that was it, we weren’t even offered a drink from the bar. I would expect a restaurant of this caliber and at this price point to have treated us much better. I doubt if we will return
Downtown Richmond's steakhouse. Morton's is always above average. Not only the steaks but the seafood as well.
Great spot for Birthday or anniversary
Went for an anniversary. It’s pedestrian food at 5 star prices. Service from manager was over the top, server was ok but disappeared when he knew the courses were over.
Great meal and service.