Morton's The Steakhouse - Richmond

4.4
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1075 Reviews
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$50 and over
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Steakhouse
Thank you for choosing Morton's - Richmond. We look forward to serving you. USDA prime-aged beef, succulent seafood, fine wine, chilled cocktails, decadent desserts, crisp white linens and exceptional service...Savor The Good Life. For over 30 years, the Steakhouse by which all others are measured. For special events, private Boardroom information, worldwide location listing and online reservations, visit www.mortons.com.
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Private Dining

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What 1075 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.4
ambience
3.9
value
Noise · Quiet
73% of people would recommend it to a friend
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k
Richmond
8 reviews
Dined on January 21, 2020
Overall5food5service5ambience5

Great service. The atmosphere was excellent for a business meeting. Even though it was busy with several large groups it never got loud.

B
Richmond
2 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

Food and staff was great, manager came to the table and had a small conversation which was also great

TG
Richmond
1 review
Dined on January 16, 2020
Overall5food4service4ambience4

Great favorite and love how they made it special for our birthday guest.

OT
Austin
2 reviews
Dined on January 8, 2020
Overall5food5service4ambience4

The food was delicious but quite expensive for the portions served.

OT
Richmond
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Everything was wonderful.

OT
Washington DC
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

New Year Dinner

MO
New York Area
16 reviews
Dined on December 31, 2019
Overall1food1service2ambience4

Frequent Mortons guests. First time in Richmond. Something wrong with everything from beginning to end.
Sent back mixed drink, steaks had odd seasoning, error in requested prep, one steak sent back 2x other 1x. Potatoes lacked salt. Chocolate mousse much smaller than usual. Waiter very gruff. Apologized later saying he was upset about something that had happened. Apologies from staff but usually there would have been a compensation offered—free dessert or after dinner drink, for example. Just a disappointing dinner. We always say Mortons is at its very best on New Years Eve. Not in Richmond.

GM
Richmond
6 reviews
Dined on December 31, 2019
Overall1food4service1ambience4

We went to Morton’s for an early New Years Eve dinner; the food at Morton’s is always consistent; the hostess and host that greeted us for outright laughing at the pronunciation of our last name; the waitress we had was clearly new and we tied to be patient; the wine (Santa margherita Pinot Grigio-50$ bottle) first bottle fine; second bottle had to be comped because it was not chilled; tabled was not cleaned before desert was served. There were 6 of us; over a 700$ bill ; money never an issue- just so disappointing

OT
Richmond
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Our server was Duncan, and he and ALL the staff were friendly, professional, and made it a great experience. The prices are not for the faint of heart, but you get what you pay for both in quantity and quality. We make reservations, and we've never waited more than 30 SECONDS, unlike other places we've visited. Ambiance is great, and noise level is low to moderate (it got more moderate level at peak New Year's dinner hour, understandably.) But it was never so loud I couldn't hear my husband across the table. We make Morton's in Richmond our New Year's tradition every year, and for good reasons!

OT
1 review
Dined on December 29, 2019
Overall1food1service1ambience1

Waiter seemed annoyed and was short with us all night. Food was below average. Felt rushed out of there.

TH
1 review
Dined on December 27, 2019
Overall5food5service5ambience5

The Staff was excellent and made our Anniversary very special the picture and the menu with our name on it was an awesome touch. It is nice to know there are still places with Great customer service and the food was fresh and made just right compliments to the Chef. We enjoyed every moment there. We will definitely return and have told everyone about our experience and recommend Morton's with a 5 Star. Thank you staff for making our night more special than it already was. The Haskins.

G
London
3 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Everything we had was great! We eat quite a bit at comparable steak houses and have skipped over this place for a while. The shrimp Alexander was a great starter. My fillet was cooked to perfection and my wife’s seafood Grill was also excellent.

OT
Richmond
3 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Great as usual. Fantastic server and the food was excellent. Great dining experience.

OT
Richmond
2 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Enjoyed!!!

LB
Richmond
5 reviews
Dined on December 25, 2019
Overall3food3service3ambience3

XxxxxxxxxxxxxxxxxxxxxxxI don’t recommend for the Holidays

OT
Richmond
1 review
Dined on December 25, 2019
Overall1food1service3ambience1

Only went because they were open on Christmas. Appetizers were more than disappointing. Over done bacon wrapped scallops, microscopic crab cakes, oysters that were so small they should not have been served, and boring sauces. Apps are over 30 per person in a shared setting. The server had no wine serving knowledge which is fine in a casual setting but not when you are paying 200 a meal. The salads were a wet mess, the burrata salad were served with charred Brussel sprouts( not listed on the menu) and the lobster bisque was bland. Steaks are not dry aged and are texture less. Wipe open dining room with as much style as corporate artwork and as loud as karaoke night at the hotel bar.

DB
New York Area
7 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Wonderful Christmas dinner! Thank you.

BB
Richmond
7 reviews
Dined on December 25, 2019
Overall3food2service3ambience5

We usually have a stellar experience overall but this time has us reconsidering a return anytime soon. Food was under whelming and lukewarm to boot. Waiter...missed the opportunity to make the experience slightly better but seemed awkward, nervous and out of place. Get well soon Morton's...please!

OT
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

Christmas Eve dinner was awesome. Despite the very busy evening, the staff sat us down on time, checked on us often, and gave great recommendations for drinks when asked. The filets were perfect!

OT
Richmond
1 review
Dined on December 22, 2019
Overall5food5service5ambience5

Lovely meal

BH
Richmond
34 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

2nd year in a row we celebrated our son’s birthday!
Fabulous once again!
Our server Duncan was great and the filet and lobster with lobster butter . Amazing!
We will see you next year!!

MF
Richmond
16 reviews
Dined on December 20, 2019
Overall2food3service5ambience1

My first experience here, although I've lived in the area for thirty years. I have also been to some of the best steakhouse in the country. I expected a whole lot more from one of the major high-end chains. Food was very average for any restaurant and the prices were outrageous for very average food. Atmosphere was particularly disappointing. Low-end Vegas. No real class. Disappointed.

WP
Atlantic City
1 review
Dined on December 14, 2019
Overall5food5service5ambience4

The only reason I gave it 4 stars for ambience. It appears there were a lot a Christmas parties. They were typically very noisy. One lady have the cackling laugh. But otherwise GREAT

OT
1 review
Dined on December 7, 2019
Overall5food5service5ambience5

This was my first time here for my birthday. I don’t remember my servers name but she was really sweet nice and patient with us. Overall I think I’ll be back for a date night .

A
Richmond
3 reviews
Dined on December 7, 2019
Overall3food3service3ambience2

Dinner at this level should wow you - this location does nothing to wow. The interior is rather plain, and the three times we've eaten here the experience was just so-so. This last time our food was overcooked but didn't want to ruin the evening by complaining, but at this price, everything should be excellent.

w
Richmond
200 reviews
Dined on November 30, 2019
Overall4food4service5ambience5

Downtown Richmond's premier steakhouse. The steaks are excellent and the seafood is superb.

JH
Baltimore
1 review
Dined on November 28, 2019
Overall5food5service5ambience4

Food was excellent and the waitress was outstanding.

OT
1 review
Dined on November 18, 2019
Overall5food5service5ambience4

Best steak I have had in the past 10 years. 7oz Wagyu Cut with Lobster Mac & Cheese.

JM
Baltimore
4 reviews
Dined on November 16, 2019
Overall4food3service5ambience3

The Quality of the steak I had was mediocre at best - the ribeye is not supposed to bt tougher than a NY strip - it lacked the flavor I am used to in the Baltimore Mortons - I really didn't enjoy our experience as I usually do having been a customer of Mortons for almost 37 years since they opened the Georgetown location in Washington DC - I cannot in good faith recommend the Richmond location.

OT
Richmond
2 reviews
Dined on November 10, 2019
Overall5food5service5ambience5

We had a great time. First trip to this brand.

f
Richmond
3 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Good as usualp

DM
Richmond
2 reviews
Dined on November 2, 2019
Overall4food3service4ambience4

Allure of Morton’s is fading. The food is good, but one can get good food elsewhere for half the price. The ambiance was off. Wait staff wearing ill-fitting (too big) attire. We were told about a discount card at the end of our meal. Who knew Morton’s has its own punch card? You go here for a good meal, great service and the ambiance. Just not the same anymore. One bright spot was the bartender. Good conversation and makes a great Old Fashion.

OT
1 review
Dined on November 1, 2019
Overall5food5service5ambience5

Made my daughter feel extra special on her 9th birthday with a framed photo and a special menu with her name on it. The food is second to none with exceptional service.

OT
New England
1 review
Dined on October 25, 2019
Overall4food5service5ambience5

Lovely dinner but expensive with too large portions.

ES
1 review
Dined on October 18, 2019
Overall3food3service3ambience5

I’m sorry to say this, but Morton’s has lost it’s way. What a name brand it has built over the last several years! I took my girlfriend to the RICHMOND location to have a perfect evening. The waitress could easily fit in at a Waffle House, but not at a high-class operation like this. To be fair, the bread and the wine were exquisite, but the food was delivered haphazardly. My date’s steak was undercooked. The manager got involved, but offered to replace things that weren’t right after we had waited for it to arrive. Too little, too late. To her credit, the manager removed about $90 off the bill, leaving about $160. There was hardly anyone in the restaurant on a Friday night. That alone should have been a warning to me. I’m now spending my steak dollars elsewhere.

OT
Richmond
4 reviews
Dined on September 21, 2019
Overall1food4service2ambience1

My wife and I were at the restaurant for our anniversary. We were seated in a booth at the back of the restaurant. The booth that was directly beside us had a couple of drunk guests that were loud and Obnoxious. Their language was so foul and disturbing it ruined the entire night. I pulled a waiter to the side to let him know so that I wouldn’t have to make a scene on my own. The manager then came and asked if we’d like to be sat at a different table after about 15 more minutes of us listening. At this point we had been at the restaurant for more than an hour and in my opinion the night was a disappointment. The manager told me they knew about that table and that someone else had left that she thought may have been unhappy sitting close to them. She said that she had been trying to get them out of there for more than an hour. I’m disappointed that they even sat us there to begin with knowing that those customers were sitting there, and then it took so long for them to move us. I would’ve expected our meals if not comped entirely to at least have a major deduction reflected on the check. We were given a free dessert Because we were there for our anniversary but that was it, we weren’t even offered a drink from the bar. I would expect a restaurant of this caliber and at this price point to have treated us much better. I doubt if we will return

w
Richmond
200 reviews
Dined on September 11, 2019
Overall4food4service5ambience5

Downtown Richmond's steakhouse. Morton's is always above average. Not only the steaks but the seafood as well.

BP
Chicago
2 reviews
Dined on September 7, 2019
Overall4food4service5ambience5

Great spot for Birthday or anniversary

NB
Richmond
1 review
Dined on August 12, 2019
Overall2food2service4ambience4

Went for an anniversary. It’s pedestrian food at 5 star prices. Service from manager was over the top, server was ok but disappeared when he knew the courses were over.

OT
Washington DC
5 reviews
Dined on August 9, 2019
Overall5food5service5ambience5

Great meal and service.