Morton's The Steakhouse - Jacksonville

4.4
468 Reviews
$30 and under
Steakhouse
What began in Chicago in 1978 is now one of the most award-winning steakhouses around. For over 30 years, Morton's The Steakhouse has been on a mission to provide "The Best Steak… Anywhere." Focusing on quality, consistency and genuine hospitality, Morton's seeks to provide not only memorable cuisine, but a memorable experience. With fresh, succulent seafood and famed USDA prime-aged steak, it's no surprise that Morton's has thrilled diners all over the world. For a glimpse of a higher standard of steakhouse, come see the legendary Morton's experience for yourself.
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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Screening
  • Sick staff prohibited in the workplace
What 468 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.5
service
4.5
ambience
4.0
value
Noise · Moderate
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RG
vipRichG
Atlanta
12 reviews
Dined 2 days ago
Overall5food5service5ambience5

Dads 79th birthday…. It was amazing ! Will and Gabriel were 10 out of 10!

OT
OpenTable Diner
Charleston
6 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great time

OT
OpenTable Diner
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

My birthday

OT
OpenTable Diner
Orlando
11 reviews
Dined on September 16, 2021
Overall5food5service5ambience5

As usual, we enjoyed our experience at Morton’s. The service , ambiance and food was exceptional. Look forward to going back.

g
genr
Jacksonville
1 review
Dined on September 14, 2021
Overall5food5service5ambience5

The staff went above & beyond for our anniversary experience.

D
vipDags
Dallas
31 reviews
Dined on September 11, 2021
Overall5food5service5ambience5

Kojo is far and above the best Maître d in the city. Do yourself a favor and stop by to meet him.

HL
HaleyL
1 review
Dined on September 10, 2021
Overall5food4service5ambience5

I enjoyed my birthday dinner hair host was verryyyy special and different I loved everything !!!

BS
BrendaS
1 review
Dined on September 10, 2021
Overall5food4service5ambience5

We came to jacksonville for a packer game. Stayed at the hyatt...it was our 33rd wedding anniversary so decided to treat ourselves with a nice dinner which we normally don't do...we couldn't have had a better waiter or experience! It was a nice treat. The food was great!

OT
OpenTable Diner
Jacksonville
3 reviews
Dined on September 4, 2021
Overall1food3service1ambience4

I’ve received higher quality and more attentive service from fast food restaurants. We had to retrieve our own drinks from the bar due to the server going missing for 15-20 minutes. Bread, salad and appetizer plates sat on the table the entire meal. Spoke to a manager and they disappeared without any resolution. Lastly spoke to a second manager (Ashley), she was very apologetic and seemed to truly care. Very poor experience!

JA
JAYC
Jacksonville
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

This is best experience I ever had a restaurant. The food was amazing. The service was amazing. Whomever was the water person my glass was always full without asking. I will go back again and again

RS
RichardS
Philadelphia
1 review
Dined on August 28, 2021
Overall3food2service4ambience3

Steaks were ok, a bit under cooked and under seasoned, and not up to the level they should be for this price range. Have eaten at Morton’s in NY and Chicago, this was not at the same level of consistently well prepared food.

OT
OpenTable Diner
Jacksonville
4 reviews
Dined on August 28, 2021
Overall5food5service3ambience5

Food was delicious although very, very pricey same for the drinks. Great place for a date night though or something special!

FP
FabianP
Jacksonville
1 review
Dined on August 27, 2021
Overall1food2service1ambience1

We went to Morton's before, to previous site. We were very excited with this new site since it is riverfront, BUT... Morton's is NOT what it was ANYMORE... their previous excellence standards are now PAST. The service is very poorly skilled... the food leaves a lot to your imagination when they "promised" a Wagyu meat (Filet Mignon, Porterhouse, etc.) , and serve a regular ... not so well cooked regular beef... Really shame... the outside area, which should be the best due to the sighting, is worst than in any cafeteria, and served with less care, and the tips are on pity of these young guys trying to do their best with NO TRAINING at ALL for a first line restaurant, nor being supervised by any skilled person, if there is any.... Really NOT RECOMMENDED.. don't expend your money there... The place is totally out of its past greatness.... SHAME

OT
OpenTable Diner
1 review
Dined on August 27, 2021
Overall3food3service5ambience5

A lil over priced for the quality of food.

9
vip904cbd
Jacksonville
7 reviews
Dined on August 21, 2021
Overall1food3service2ambience4

2 of our steaks were very overcooked and the 3rd one was very under. Considering they were all the same cut and size, I'm really impressed that this was even possible . Server was rarely around and when she was, she kept pressuring us to pay to sign up for a Landrys reward card. Overall a really bad experience. Next time we will stick with Ruth's Chris or Cowford Chophouse.

EA
vipEricA35
Jacksonville
88 reviews
Dined on August 20, 2021
Overall5food5service5ambience5

1st time visit to Morton's at the Hyatt. Very impressed with the overall experience. Waiter was great and food was terrific.

AT
AshleyT
Birmingham
10 reviews
Dined on August 17, 2021
Overall5food5service5ambience5

Absolutely amazing!! Food was incredible and service was top notch!!

OT
vipOpenTable Diner
New York Area
76 reviews
Dined on August 15, 2021
Overall5food5service5ambience5

My 66th birthday was absolutely perfect thanks to Sam and Brett. From the moment we arrived, we felt special. Brett created the most delicious gin martini and I savored each sip. Sam made great wine suggestions and offered for me to sample before making my decision. My husband thought his old fashion was one of the best ever. The warm bread arrived and we nibbled it along with the prosciutto. For my main course I ordered the lobster Mac and cheese. The portion was large and my husband snitched a few bites. We moved to The Peninsula in July 2020, and can see Morton’s from our balcony. I am thrilled we finally have ventured across the St John’s River to indulge in this amazing restaurant. I have already made a reservation for Christmas Eve!

k
korrieh
1 review
Dined on August 13, 2021
Overall2food2service1ambience3

Servers hated our existence. We had to chase after him to get anything. Food was meh not worth the money. Then had to pay $12 for parking our server didn’t validate our ticket. AWFUL

OT
vipOpenTable Diner
Savannah
9 reviews
Dined on August 5, 2021
Overall5food5service5ambience5

Excellent! Kathy Lee was wonderful as well!

AD
AlDJ
Jacksonville
1 review
Dined on August 2, 2021
Overall5food5service5ambience5

Would highly recommend. Food and ambiance was excellent.

R
Rebcat
Jacksonville
10 reviews
Dined on July 31, 2021
Overall3food2service4ambience3

Was really looking forward to this for our anniversary but it wasn't as good as it should have been. My filet was over cooked and my husbands bone in ribeye was tough...at $61 it should have been perfect. I'm a Landry select club member and gave my card to the server, who didn't know what to do with it...I told her to give to manager...I get points and gift certificates....The manager came over(very nice) and welcomed us and said he would pay for our drinks...2 glasses of wine... back to the food...my potato was huge but not done all the way. my key lime pie was good ! We got the bill and my husband gave the server the card....when it came back my husband signed it and left her a $50 bill. This morning I took the receipt out of my purse....they didn't deduct the 2 drinks. They were $14 each...oh well. Next time we will try Ruth Chris...lol

OT
OpenTable Diner
New York Area
5 reviews
Dined on July 31, 2021
Overall5food5service5ambience5

Amazing dinner. Our waitress was the BEST! Went for my husband’s birthday, was treated amazingly. Our waitress, Kay, was amazing! So attentive and open. Awesome job. Loved her. Best night since precovid!!!!! Love ya. Thank you.

M
vipMaggie
Las Vegas
39 reviews
Dined on July 31, 2021
Overall5food5service5ambience5

William was the best server ever!!!

KH
KarenH
Atlanta
6 reviews
Dined on July 31, 2021
Overall5food5service5ambience5

Everything was so special! Liz was our server and was spectacular. She was engaging and so knowledgeable. We can’t wait to go back!!

J
vipJeff
Jacksonville
4 reviews
Dined on July 30, 2021
Overall3food3service4ambience3

A little dated interior. Seafood tower says $29 on website but not true.

RH
RobertH
Jacksonville
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

Took the wife for her birthday and the staff made the evening all about her which is just what a woman wants on her birthday. The food was great as always and we both look forward to our next booking.

OT
OpenTable Diner
Jacksonville
6 reviews
Dined on July 22, 2021
Overall4food5service3ambience5

Enjoyable evening , but service is noticeably lower than usual standards. No business is immune to hardship government is imposing on them. Service was comparable to a bonefish grill and not a typical Morton’s experience.

DD
DanD
Atlanta
1 review
Dined on July 22, 2021
Overall5food5service5ambience5

This was my first visit to the Jacksonville location. It was a great experience. Service excellent and food outstanding.

S
Sandlot
Charlotte
2 reviews
Dined on July 19, 2021
Overall4food4service4ambience4

Very nice dinner with clients. Extremely expensive, but you know that.

OT
OpenTable Diner
New Orleans
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

Awesome as always!

GD
GregD
1 review
Dined on July 13, 2021
Overall4food4service4ambience4

Everything was good. Expect you need to bring the small heated dinner rolls back. That cold dry terrible onion bead was not what I would except from a fine restaurant like Morton’s.

EM
EdwardM
1 review
Dined on July 11, 2021
Overall3food3service5ambience5

We were seating quickly on a Sunday night 6pm. The staff was excellent and server Kathy Lee was very attentive and informative. We got the 6oz Filet and the 16oz Ribeye they were both just okay. I personally like a much deeper sear on my steaks. They were cooked exactly as we ordered Medium and Medium Rare. The Gouda/Bacon Au Gratin potatoes were awesome as well as the Lava Cake. The specialty mixed drinks were very good as well.

MM
MrMcCord
Atlanta
1 review
Dined on July 10, 2021
Overall4food5service3ambience5

Overall Morton was good but had 9:00 pm reservation did not get a table till 9:30

NC
NickC
St. Louis
2 reviews
Dined on July 10, 2021
Overall3food3service3ambience3

too expensive for what you receive. had better steaks at a way cheaper restaurant.

OT
OpenTable Diner
Yukon
2 reviews
Dined on July 10, 2021
Overall5food5service5ambience4

Great steak and impressive they noted the wine we liked from a previous visit.

OT
OpenTable Diner
Jacksonville
1 review
Dined on July 5, 2021
Overall2food2service2ambience4

To start off, I never leave a bad review but when you expect and pay for fine dining and don’t receive it, I’m obligated.
First, there was no one to seat us at the table when we arrived. While we did arrive early, I don’t see why we could not be escorted to our table.
Second, the wine list. We spent a good amount of time picking a wine because that is part of the experience. We didn’t notice the wine brought out to us was actually not the one we ordered. We were polite and after noticing didn’t say anything because it still tasted good. It was a $20 bottle from Publix… but I was charged over $100 for it…
Third,my Caesar salad was so doused in dressing I couldn’t eat it.
Fourth, the steak I ordered was nothing special and in my opinion cooked to medium instead medium rare.
Lastly, we ordered the special sundae to go. Instead of putting the ice cream separate all of it was placed it in the same container so we got vanilla soup. Also, it was just the molten lava cake and not the sundae.
There was only one other group at the restaurant at the same time as us and the fact they couldn’t just get our wine, temperature of our steak, or dessert right was not expected. I can honestly say when there are so many great steakhouses in Jacksonville, I will not be returning to this one.

D
David
1 review
Dined on July 4, 2021
Overall5food5service5ambience5

Both the NY strip an the Cajun ribeye are excellent. Creamed spinach and potatoes augrautin were very good. Good appetizer selection. Soups and dessert were good as well.

A
Antuan
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

Wonderful place to eat! My husband and I celebrated our anniversary here and we had an amazing experience! From the time we stepped into the restaurant we felt invited and appreciated. Our waitress suggested the oysters in Morton style and they were delicious! We both ordered steaks and we had the cheesecake for dessert. The cheesecake was amazing!! Overall 10/10!

RR
RobertR
Orlando
1 review
Dined on June 27, 2021
Overall4food3service5ambience5

Service was excellent, not overbearing, very thorough and professional. Our garlic roasted oysters were tasty however they we not cooked. Our NY Strip was cold as well , cooked nicely but cold

FAQs

You can order delivery directly from Morton's The Steakhouse - Jacksonville using the Order Online button. Morton's The Steakhouse - Jacksonville also offers delivery in partnership with Uber Eats. Morton's The Steakhouse - Jacksonville also offers takeout which you can order by calling the restaurant at (904) 354-4350.

Morton's The Steakhouse - Jacksonville is rated 4.4 stars by 468 OpenTable diners.

Morton's The Steakhouse - Jacksonville does offer gift cards which you can purchase here https://mortons.cashstar.com/gift-card/buy/?ref=OT3.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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