Anniversary

We had a wonderful evening enjoying friendly prompt service. Our meal was nicely paced. Truly a dining experience. Wonderful food and no hassle splitting the salad or the side dishes. Superior wine collection and our waiter guided us to perfect pairings.

The restaurant never informed me that there was a dress code. The front desk was very nice about this but it would’ve been nice to know ahead of time. The chicken Christopher was very good as was the iceberg which the cream spinach was bland and the onion soup was not heated properly

Great place. Took my wife for her bithday. They had here name and happy birthday on the menu which was nice. Great service and food.

Everything was great! We had a great experience to celebrate our 40th anniversary. The staff was nice and courteous. The food was great as well!

Very nice but the 93 sanitation grade had me a little concerned

Wonderful food and friendly staff service! Highly recommend

Amazing food was good

Excellent bar service. Bill is phenomenal!

Morton's The Steakhouse is an experience. It is not just food, service or ambiance it is an experience one should try at least once in a lifetime.

I came in town. Host were rude and laughed behind my back. My date had on a $200 Hugo boss shirt that they called a t shirt! We were very offended. But we were hungry. Lobster Mac was awful and we paid $400 for our food .

The service is fantastic. The food was subpar. I expected more from this steak house. Steak was not cooked to temperature and the lobster didn’t come at the same time. Not great as we were celebrating a birthday.

Must of been a off day in the kitchen. Got the ribeye and my date had Sea Bass. Had to return the Cajun Ribeye back as it was tough as shoe leather and the Sea Bass was under cooked. No fault of the server. Then I ordered a new ribeye and it was just as bad but ate it anyways. When my dates Seabass returned it was still undercooked and slimy. The server took it off our bill which was the right thing to do. Everything else was great. Brussel sprouts and the the steak bacon.. I hate to say it but won’t be returning anytime soon.

Nice girls evening ... but the food was over rated

Service was slow, food was not good.

Very good food. Nice setting!

I have eaten at Mortons in Atlanta, Baltimore and Charlotte and for the most part enjoyed the venue until the last 12. months. The last three meals I had at Mortons-Charlotte was very disappointing. The first inconsistent meal was 12 months ago with steaks grossly overdone. Then we had steaks brought to the table cold and lastly, while our salads were great, both our steaks, the Bone in ribeye & Waygu Filet were grossly undercooked. Having dinner at Mortons for over 9 years this will be the last time I have a meal at Mortons.

Side were awful, terrible. Appetizers were good and meats were good. Service was excellent!.

Came out to Charlotte from the beach for a couple days get away! Everything was great as usual! The only situation that left a bad taste was how the front door treated a business colleague of mine.
Original reservation was for my husband and myself! Had a colleague that was meeting us for a quick conversation and we decided to meet at the restaurant before dinner!
The front door wouldn’t even let my friend in the building! He did have on a pair of khakis and a casual pull over. The front door told him they had a “jacket only” policy and he wasn’t even allowed to step in the building or even sit at the bar! What a joke! I nor my husband had on a jacket, nor did any other man in the dining room! Complete discrimination on someone’s appearance! The gentleman meeting us, very educated, very important person in the business world and a very wealthy individual as well! We all have eaten at this location several times, no more!

1. Valet...had one guy....waited 15 minutes then my husband parked himself
2. Our server was very nice but too busy. Got our drink order...waited 15 minutes
before she returned to take our food order.
Never got bread.....
3. Ordered a special we received in email....
Morton's Famous Steak $ Lobster Oscar
8 oz Filet with 1 1/4 pound lobster topped with Lobster Butter and finished with
grated parmesan cheese and savory puffed Pastry...$69

We both ordered this special with Ceasar Salads to start
Waited 15 minutes for the salads...still no bread
Thought well we are getting Puffed pastry with entree, no problem.
Salads were good. The restaurant was busy so we were at this point ok.

4. Let's talk about the entrees after another decent wait after we finished our
salads:

8 oz filets were beautifully cooked but no seasoning at all...
Lobster Oscar...1 1/4 lbs lobster??? we each only had about 2 oz of lobster on top of the steak. Huge spears of tasteless asparagus...like eating a tree branch!
NO puffed pastry so glad at this point we had ordered Lobster Mac & Cheese and Creamed Spinach.... but both were under seasoned and bland.

5. So when we ordered dessert we asked our server about bread and puffed
pastry...
Said the busser was supposed to bring the bread and offered a loaf for us to
take home.
Told us they didn't have puffed pastry...if you know that then offer a
substitute!!!

SPECIAL WAS SERVED BUT NOT AS DESCRIBED IN THE AD.

Basically a disaster for our Anniversary dinner....

Will never go back....

Great service, food was perfect, waitress was fantastic and nice little touch with a printed Happy Birthday note on the menu.

Our waiter, Daniel, was excellent! He knew the menu well and made some great suggestions on food choices! Great customer service! The food was spectacular! We will definitely be back!!

Online menu has lobster 2lb and up. However, the manager was exceptional in providing alternative extras

In my opinion, Morton’s is pivoting to a new offering that is different from the Morton’s I have come to enjoy. Overall, the reason to go is the steak. But what was once a market dominated by a few competitors has become crowded and choices abound.

One item that was interesting was the ‘business casual’ message. This is noted before you make a reservation and I also received a phone call to confirm the reservation and was also reminded about the ‘business casual’ attire. To my surprise, there were a number of patrons who were wearing shorts and t-shirts. Totally fine with this, but it seems to conflict with the messaging.

Staff was very friendly and cordial.

Great experience, best steaks we’ve ever had. Tara provided excellent service; attentive, friendly, and funny. Great date night location for out of town guests.

Absolutely amazing.

1. Took over 30 mins to get our drink orders from when water was poured in glasses.

2. Took another 30 mins to come to get order for table.

3. Ordered a $26/glass wine, and was brought another wine, and was told that they didn’t have the one I requested. If I’m paying $26 for a glass of wine, and a substitute is offered, I’d like to have some say in what I’m getting if my original choice isn’t available. Simple Customer service

4. Friend asked 2x to have his wine glass filled, and was forgotten until I needed a refill on my drink, and I asked when waitress came over.

5. 1 of 2 ordered sides never came out. We had to inquire after finishing our steaks, if the side was coming out. What’s the point of sides I’d they come out after your steak is done ?

6. Lastly, staff didn’t take off the charge for $26/glass wine, and charged me for it. I don’t look at the bill in places like Morton’s, but happens to glance at it while writing in the tip. Brought it up to waitress, and it took another 20 mins before that was resolved and removed from the bill.

——
Ultimately - this is not the experience I’m used to at a restaurant like Morton’s, and will seek out another steakhouse in the future.

Awful experience at best.

~Thank You~

Service is consistently exceptional. Steaks are prepared to perfection - especially bone in rib eye. Seafood is as good as any high end seafood restaurant. This is our go to spot for special occasions.

Birthday dinner

Great experience. It was excellent service and food. Very impressed.

Excellent as always. Lauren is absolutely wonderful.

They have the best service in the food industry.

Nice. Professional. Food was excellent
Love every single moment. It wasn't my first time. Morton's is the place to go
And it was my birthday. 😁♥️

Today we celebrated our Anniversary. Everything was simply amazing.

Anniversary

Don’t waste your money, go to outback steak house. Servers don’t understand when you say it’s burnt or serve a item on the side.

This was our first trip to Charlotte and I found this fantastic steak house down from our hotel . Food was delicious, service was awesome, dessert was the best and since 8t was my husband birthday and our 6th year anniversary they took pictures and was very polite. We will be back.

Wasn’t happy with the food .. I love Morton’s but this time I was turned off

Food was great, service was great and atmosphere was perfect! I really enjoyed my 40th birthday celebration.

Brought first home