Morton's The Steakhouse - Charlotte

Service was excellent!! Food was mediocre. Steak was very chewy. Very disappointed for a high end steakhouse.

The service is excellent a very outstanding place. We will definitely come back food was out of this world good.

Delicious food; impeccable and attentive service! A wonderful dining experience!
Thank you!

Mortons continues to be our favorite steakhouse in Charlotte as well as wherever we travel. The steak and sides are fabulous as well as healthy. Each of us had a different cut....all were wonderful. Plus we shared the truffle fries, cauliflower, brussel sprouts and baked potato. Over the top. Best of all is the service. Our server, Tara, always takes great care of us and knows the way we like our food, our favorite wine & cocktails, and the pace of our dining. She should be the poster child for servers. Same goes for the restaurant's general manager. Bravo!

Went before a show. They were prompt with the food. They knew we needed to go by 7pm and they made sure we were. Food was good. Service was excellent.

I took my dad here for his surprise birthday dinner & the experience was top notch from start to finish! The service & staff were well beyond professional & made us feel as though we were truly valued customers!! The food was delicious & could not have been better!! This was our first, but definitely not our last visit to Morton’s as it was truly a 5 Star experience!

The seasonal special - filet topped with lobster - was outstanding. Service provided by Alecia and Christie was impeccable.

Great food and great service. Tara was extremely attentive and helpful. They made our party feel special and went out of their way to help with birthday and anniversary celebrations with comped desserts, photos, etc.

This Morton's was just few blocks from the hotel I was staying at and I thought I would give it a try as I wanted to have a nice happy hour meal on the first day of my business trip. Compared to my not-so-impressive experience at many of DC area LSC steakhouse restaurants, this place was completely the opposite. Their bartender, Bill, made one of the best manhattans I have had which really made my meal that much more satisfying. Their power hour menu also had rather reasonably priced items and everything I had was delicious - I loved seaweed salad in their tuna tartare appetizer, and their parmesan truffle fries and cheeseburger sliders were quite delicious. The top buns of cheeseburger sliders came out too burnt making it difficult to chew them - their GM apologized for it and took if off of my menu, which I thought was a nice gesture. I would be remiss if I did not mention the amazing ambiance of both their bar area and dining room. Well worth the visit and I will be returning again for sure.

Great service , a little dark for my liking but honestly the only complaint ..

Our waitress was excellent, efficient, genuinely pleasant and helpful!

The food and service was wonderful. The restaurant was very behind, I'm assuming due to our reservation right after the football game finished. This caused alot of delays with our food. I do wish that I would have asked for a private table because people and kids were running in and out and it was not the exact atmosphere I had in mind. All in all, I enjoyed my meal but would not go again during or after a football game.

Worth the pricetag. Forks down best ribeye in Charlotte.

My husband and I enjoyed our dinner and the service was great. Will be back again! Christian and Chris, really great servers!

Everything was wonderful, from the hostess to our server Erica. The food & ambiance was great! We will definitely be back!

We thoroughly enjoyed our meal and experience! It was my husband’s birthday so we brought our 16 month old daughter with us. The manager, the hostess and our server were beyond sweet and accommodating! Thank you for making my husband’s birthday dinner extra special!

Exceptionally good. The atmosphere was nice and elegant.

Tara is the best server ever! Food was great, service was even better. 11/10 would recommend.

Bartender was rude and condescending. Hostess was distracted and arrogant. At 8:20 (8:00 reservation) hostess said she would see if she could find us a table. Salad was mediocre at best, steaks were over cooked, dessert (key lime pie) appeared to be from a big box store and to have been sitting out for quite a while. We had to flag down a staff member to have our waitress bring our dessert, and again to request our bill. Overall, the quality of service was very poor. I more than likely will not dine there again. I would recommend Del Frisco’s or Sullivans for a high end steakhouse dining experience.

A group of friends joined us for dinner during restaurant week. Our visit started very rocky with a reservoir problem. But, Morton’s stepped up and made everything right after a friend called them out. The AGM Kevin made it right and we ended in a good place. The food was spectacular and the service was good. Kevin was great.

Enjoyed my first time dining at Morton's. The steak was seasoned well and cooked perfectly. The portion sizes were great also. Attentive servers. We felt a little rushed since our main course came out while we were barely into our salads/first course. I look forward to dining at Morton's again. The bar area also looked inviting and cozy.

After 4 Filet Mignon steaks that were tasteless & overcooked we passed on dessert. The one thing about a first impression is that you can only do it once....

First impression:

Food Fail
Service Great
Valet Fail (waited 20mins on the curb on a slow night)

The food was excellent, the service was superb, and the overall experience was phenomenal. Probably the best meal I've ever had, it was delicious.

Price/food quality exchange was poor. Seemed like food was beyond “pre-prepared, instead it was “pre-cooked.” Food was cool to the touch and neither hot nor warm. We made reservations 3 weeks in advance, our party of four was sat at a round table meant for a party of six. Generally underwhelmed.

Outstanding food and service. Morton’s never disappoints hands down the best steak in CHARLOTTE. Our server was exceptional.

We were taken to our table immediately. The service was great and the food was delicious.

Went for Restaurant Week. Do not go there during this week. Salad was nothing but chopped romaine and salad dressing. Sides were nothing special and served in a super small portion. Steak portion was only 6 oz. Dessert also was tiny. Servers delivered our entrees with no knives and we had to spend 5 or more minutes trying to get someone’s attention for the knives to cut our food. Will not visit again. From now on we will stick to our tried and true favorite Ruth’s Chris at Southpark as a much better option during Restaurant Week.

This was my first time at this restaurant and I had an unpleasant experience. First, there were crumbs in my seat when I arrrived. No big deal but when I come to a high end restaurant I expected better so I brushed it off. When I sat down I found that my spoon was dirty, it had food on it. Later on the key lime pie I ordered had hair on it. This is unacceptable at this caliber restaurant. I've been to similar places such as Ruth Chris, Sullivan's and Capital Grille. In comparison to similar restaurants this was disappointing. A few positives: the steak I ordered was tender and juicy, and the soup was delicious. The mashed potatoes were bland but nothing a little salt and pepper couldn't fix. I wouldn't go back here and I hope this was an off night and irregular occurence.

The Filet mignon was phenomenal and cooked to perfection. Couldn't have asked for better wait staff. Always came at just the right moment to refill our drinks.

Restaurant Week - Absolutely wonderful. Everything was cooked to order and tasted wonderful. The service was above expectations. Our server (Bill) was attentive, friendly and proactive.

Great experience for restaurant week! Loved our waitress, food was delicious.

Great vibe. Beautiful restaurant with great drinks and amazing food. Date night, anniversary, birthday, holidays - this place is perfect for all occasions.

Made a point to make reservations during Restaurant Week. Enjoyed it last year. My friend got sick on the day we had reservations last year, so we did a do over. Enjoyed it very much.

It was good but not great. Sullivan’s is every bit as good for less cha-ching!

I absolutely love this place. It's great for romantic dinners as well as night out with the girls. From the ambiance to the delicious steaks this place has it all. I have been here several times and will definitely be back many more times.

We came for restaurant week and I was extremely disappointed. It was to celebrate my husbands birthday. We were treated like we were cheap for coming to restaurant week. We won’t be back. The food was decent but not worth the 3 hour dinner, service was just poor.

Excellent food, somewhat crowded so service was moderately slower than normal

I realize it was restaurant week and they are busier than normal but the overall experience was terrible. For a $200 meal for 2 people, I expect way more than we were offered. We have been to most steakhouses uptown and this is by far the worst one. Quite a bit went wrong including asking for bread multiple times and the server blaming her assistant for not getting it. ( just go grab some bread it’s not hard!) We finally got our bread and at that point we already had our appetizers and they took our bread plates. So now the table was covered with crumbs. We ordered our meal and it took a good 45-60 minutes to get to the table. The waitress apologized multiple times for how long it was taking but didn’t seem to tell anyone to speed it up. We finally got our steaks and realized why it took so long. I ordered my steak rare to medium rare and it clearly had been cooking the whole hour. I even upgraded to the bigger steak and it was a flat well done sad looking piece of meat. They did end up rushing me a new steak that took about 5 minutes so everyone was half way finished before I started. It was a decent steak but nothing amazing. We had ordered a bottle of wine during the beginning of the night and asked for the same bottle. Instead of the same bottle we were served the special wine the waitress was pushing all night that was twice the price. We sent back and they fixed it. We had 2 people with birthday at the table and it was brought up to one of the table runners who was very nice and said that would come with a free dessert. I don’t need anything for free and I’m happy to pay for quality but with everything that went wrong you would think the waitress could waive the $6 upcharge for the chocolate cake. Nope! We brought it up to her and she no we don’t do anything like that. I have had better service and better care at Outback Steakhouse! If your looking uptown for a steakhouse try Eddie Vs, Fleming’s, or Blt steak! All much better and you can thank me later!

My wife and I went to Morton’s during restaurant week and was very disappointed. When we arrived we were seated immediately, which was great. Our waitress was wonderful and very attentive, BUT the food was awful. Our salad came out soggy and the salt blocks I mean STEAKS were inedible. No exaggeration. When our dessert came we had a hair in it, but didn’t find it until I took a bite. We had the hot molten chocolate cake. Thank God it was me and not my wife that took the bite with the hair. Big letdown!!

Best steak I’ve ever had. Cooked perfect, charred perfect!