Morton's The Steakhouse - Charlotte
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Food was delicious!
Went here for Queen's Fest Restaurant Week. Very nice and good food. Staff was very helpful and nice.
Even though we went to participate in restaurant week, my meal was mediocre and the ambiance was so drab! This place needs an update. 3 of our steaks were over done and an item off the regular menu that was ordered was described poorly on the menu. Service was great and accommodating but I would not go back to pay regular prices.
The cut of steak and pork was excellent. The sides were very average and nothing to write home about. Our server was fantastic and we enjoyed him! For the price we would not return.
Nice ambiance and decor. VERY low sanitation score - 90 (no excuse)! Good service in the beginning (Chris). Appetizers and entree were good. Service started declining - Chris rarely came to our table after the entrees came, and when he did, he just picked up a plate or two and would not ask if we needed anything or if everything was okay. When the desserts came,he brought a large soufflé, but never asked if we wanted the large one - we didn’t, as the desserts were included in Restaurant Week menu. Soufflé was nothing like Morton’s soufflé of the past. Chris dropped off the bill and walked off.
We will never go back.
Thank you all for making my sister's birthday even more special.
Had a great time for my wife’s birthday and they added the custom text on the menu.
Best steak that I've literally ever eaten. We went for Restaurant Week, so the value was amazing. Our server was attentive and friendly. And be sure not to leave without getting the Legendary Chocolate Cake. It is very appropriately named!
We have been to Morton’s several times and have had a great experience. We had family in town and decided to take them for Restaurant Week. We ordered and waited 20 minutes for our salads. We then waited 30 minutes for our steaks. Our kids split the 10 oz filet. We ordered it Medium rare and it came out well done. The manager brought out another one about 15-20 minutes later and it was very rare. Noticeably so since they cut the steak for the kids. We had to send that back. When it came back out, the pieces that were cut off were now well and charred. The larger pieces were ok, but a little charred. One side looked better than the other. One kid didn’t eat, stopped and got her food on the way home after spending $45 on her dinner. Wait staff wasn’t as friendly as usual. Won’t go back. There are too many other steakhouses in the area.
Had a fabulous pre-theater dinner with the whole family. Manager and Servers were great and very attentive! Will definitely return!
Our waiter Bill is the absolute best! He was our waiter the last time we were there in April, I got engaged that night and his service made it easier on my fiancé. Tonight we were back for my bday!! Thank you Bill for being the best part of Morton’s for us!! The wedding is 7-27-19!!!
As always the food was terrific. The prices are high though. $16 for a cocktail and like $15 for fries. Had the jumbo shrimp cocktail, very good. Get 5 jumbo shrimp in an awesome dry ice presentation for $24. Most steaks run around $60. It was a special occasion and only done here maybe twice a year, so very nice
The food arrived late but the manager offered free dessert. The food did not have a lot of flavor, we had add pepper and salt to taste. Customer service was outstanding, we were fortunate to have a very good server. Lastly, the food is definitely on the expensive side. Other than that, the ambiance was nice and welcoming.
Great service and good food.
We had a very enjoyable experience; the management and staff was exceptional. I look forward to a return visit the next time I am in Charlotte.
I normally prefer other steakhouses in Charlotte but received a gift card to Morton’s for Christmas. Long time Charlotte Resident but first time at Morton’s and we will be back. Fancy and fun but chill atmosphere.
Great as usual
They have Excellent desserts!! Both things we had weee decadent!
Amazing food, great service and convenient valet parking. Love the atmosphere and location.
I was pretty disappointed with my last experience at Morton's. The steak was on point as always, but it is obvious they are cutting corners staff wise. Service was awful and slow. The waitress tried to comp us stuff to make it ok, but it wasn't, and we paid full price.
The food and service were excellent as always. Morton's continues to impress and is my preference for high end steak steak chains.
The restaurant was great, ambiance was quiet and comfortable, food was good. I ordered a medium well cooked steak that was brought out well cooked, but that was corrected promptly. The only negative experience was with my server Gaston. In conversation with a couple next to us we asked about a 3- course meal that was being ordered by the couple next to us. It was not on the menu. After we asked about this order his attitude became very distasteful. For the rest of the night any small question seemed to aggravate him. When my steak arrived well cooked he debated that there was a “slight” pink in it (unrealistic) I asked for it to please be changed. When the new steak arrived he did not apologize at all. The manager did come by to apologize which was very professional and a nice gesture on his behalf. Service from the server was the only bad experience. We even tipped Daquan the gentleman refilling the water as everyone else was very pleasant and friendly. Good experience overall!
BUMMED! Was really looking forward to this reservation. First, a disclaimer. My wife and I ate later on Christmas night so I’m not sure how much of the normal staff was on. Our server was very pleasant but we felt like he might have had 1 or 2 too many tables. Missed out on a glass of wine we ordered with dinner and just felt like he might have been rushing a little. The drinks we ordered from the bar were very good and there was very little wait for them. The food however was just ok which was a real disappointment especially for the price. The highlight was the steak. Cooked to perfect temp and very flavorful. My wife’s crab cakes were just alright. Little bland and just a little dry. The sides were disappointing. Mashed potatoes were again bland. The lobster Mac and cheese was dry and the lobster was just in one giant piece sitting on top of it. They didn’t skimp on the lobster but didn’t make up for it being a little over baked/dry. Had this been any other restaurant with normal non special occasion restarting pricing, all of this would be fine but this is Morton’s on Christmas night. Like I said, just Bummed it didn’t live up to the hype. Don’t know if I could recommend it for the price point.
Great dinner. Busy but food was very good and service was also very good.
Every thing was excellent!!
We went on Christmas Day. The waitress was impatient and borderline rude, especially considering we were first time customers out for a special holiday dinner.
we visit mortons several times a month. Our Christmas Eve dinner was terrible. No taste to the food three of us got upset stomaches. The service was terrible it took 2 1/2 hours and that was with no desert.
Alisha is great!!
Very quiet night. Awesome service, great food.
Food was good and service was great. Was very surprised to see a sanitation rating of 90. Hopefully all issues have been fixed.
Not impressed with the food. Maybe it was a bad night. We ordered lobster mac and cheese and it came out less than room temperature but we were told it would take 45 mins to make...
Wonderful anniversary dinner! Staff was awesome.
You can always count on the team at Morton's to make your dining experience special. We took our parents there for their 50th wedding anniversary. They truly rolled out the red carpet and made them feel so special. Thank you for your attention to detail and for making them feel like movie stars. Your kindness will always be remembered.
Our food was delectable, our experience divine, and our waiter, Christian, superb, as usual! We love Morton’s!
Always wonderful at my favorite Morton’s in the world.
Wonderful ambiance! Always a favorite especially lobster Mac and cheese. Steaks are awesome and perfectly cooked.
Our Thanksgiving dinner was very special. We dined on the special, Filet and Lobster Oscar, which was superb. The bacon wrapped scallops with apricot chutney appetizer was to die for. Everything was wonderful, and we loved our waiter, Christian.
Food was great! Service was good
Incredible waiter (forgot name). Personalized menu for my son (17th birthday). Food excellent....just a great night!