After many years of enjoying superb steak, for the first time the food was very disappointing.
While the steak was tender, and cooked as asked, it lacked flavor. Main reason we have enjoyed dining there was due to the incredible flavor of the meat - this year it had none.
Also, the dessert - creme brulee- seemed underdone - instead of 'pudding like' consistency, it was more like melted ice cream. The service and our server was excellent.
The menu for Dine LA was only presented after we asked. The meal was very good and the price was a good value. The problem we had was there was only 1 person for valet and several people in front of us. It took a long time to leave and pick up our car. The young lady at reception desk was alone and again there were several people in front of us, one was a gentleman that came to the front because he could not get his waiter to pay the bill. I find no fault with the young lady or valet, but rather with the management for leaving them alone to take care of so many people. Needless to say the all this took away from our delightful meal. Oh our waitress was absolutely wonderful.
Everything is good! our waiter was amazing!
This was our worst experience EVER at a Morton's Steak House. We had an early reservation; but, they were already out of one of the entrees on the DineLA menu (the pork chop). My wife then opted for the steak cooked medium. The first steak was extra well and was returned. The replacement steak was raw in the middle. That was also sent back and was returned where the outside was completely charred and inedible although the inside was OK. She suffered through that and left about ⅓ which was the charred outside. The server only apologized but no concession. Finally, there was a 15 minute wait for the valet to deliver our vehicle (about 6 or 7 groups in front of us and only 1 valet) which is totally unacceptable as there is a $10 valet charge!
It was so noisy I could barely talk to the person next to me. Service was very slow. They made no effort to show the DineLA or 40th anniversary specials. We had to ask twice until they brought the menus to us. The salads and side dishes on the specials were tiny. The steaks were tasty, at least.
It was good. Not great.
Steak was excellent. Sides were okay. Dessert was good. Ate from the Dine LA and Morton’s 40th anniversary menu.
Value may have not been enough to bring me back—we’ll see. I didn’t walk away feeling like I dined at a leading restaurant, but I admit the filet was perfect, so I can’t say it’s not a leading steakhouse per food—it’s the other attributes that were deficient.
Expected better dressed clientele for a restaurant with a business casual dress category.
People with flashing phones and intentionally boisterous behavior—lack of tact at many tables.
Service was pretty good—not great.
Salt shakers were plugged and practically useless—you might get the idea.
No offense—I just wasn’t that impressed.
I was not happy with the service of our waitress. She did not tell us the specials, shared inappropriate information, and was not very attentive. I would overhear the servers at the tables around us and they were great! I was sad that this was my experience here because it was our first time here.
Great food and service. Staff did a wonderful job making sure food was correct and tasty.
It has been a while since I visited the Morton's in Beverly Hills and after our New Year's eve experience we will not be back.
The host decided to sit us next to a table of 12 when the rest of the restaurant was empty, when I asked to be re-seated they moved just moved us to a bigger table in the same room instead of the main dining room. Our intimate NYE dinner turned into a shouting match. The management was very flip about the situation and I asked if they could at least turn down the lights, which they did for 5 minutes until the table of 12 said that they could not see the menu, so the lights came back on at full and stayed that way.
The large party soaked up all of the attention of our server and he forgot our drink orders several times.
Bottom line was that the $365.00 total would have been better spent at Mastro's.
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For those special occasions, Morton’s The Steakhouse offers luxuriously appointed private dining rooms and group dining accommodations. Our expert staff is dedicated to helping you plan the perfect event – whether it’s a business meeting or a birthday celebration.View Private Dining Details