Morton's, The Steakhouse - Arlington
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Kitchen was behind on orders which caused 30 plus wait times for tables with reservations. The manager didn't have any urgency to fix the problem and didn't offer any customer a free beverage or dessert. Manager did not have any remorse or problem solving for the issues. I would love to try this restaurant again but the customer service and kitchen has to do better.
We had to wait a hour to be seated our reservation was at 545pm we did not get seated until 645pm. Having to complain to the from desk attendant she was not attentive to the main lobby the front of the house was over crowded. The reason was because they were over booked. I made my reservation a week in advance to then after getting seated to wait another 40 mins for food due to the kitchen being behind. It was my first time and I will not go back nor recommend this location to anyone. Total waste of money poor experience. My meat was supposed to be a prime steak I got filet mignon. The lobster Mac and cheese was not flavorful at all and I thought the lobster should have been all
Through the Mac and cheese not one piece of meat laid on top.
Terrible! I hate to even leave this message but my Mother’s Day was ruined. Not only for me, but for my sons who saved their money to take me there. Our reservation was at 5:15pm, we finally left at 8:00pm after waiting almost 3 hours for our food. Horrible experience. I’m a local, I will never come there again.
Food 5 stars
Setting 5 stars
Had dinner on Mother’s Day. Made reservation for 5 pm, but didn’t get seated for another 20 min. We were waited on quickly, but once they brought out bread, we waited another hour before the main course arrived. The prime rib eye was cooked to my requested wellness, but it was extremely salty. The creamed spinach was not as tasty as I had hoped. My mother enjoyed the miso marinated sea bass. All in all, the dinner was good but not great. Considering the cost and the wait times, I would be inclined to go elsewhere for special occasions.
Reservations were for 4:30, so we arrived at 4:20. Host acted like she didn’t see us even though we greeted her when we entered. We sat at the bar because our table wasn’t ready and she didn’t know when we’d be seated at our table. Ordered food at 5:00, got food after 7:00. The manager comped us drinks but they were watered down (IMO)...I think she comped drinks for everyone that day. I told her I come to Morton’s for the experience and this experience was awful. Unless and until they get themselves together, i.e. properly managed cook team, hostess training, even managerial training, they are incapable of providing the experience you pay for. I was told they were just getting back to 75% capacity; if it took two hours to get food at 75% capacity, I don’t see them doing anything better when they get to 100% next month. It appears this restaurant is at its best when they are slow. I was there in March and less than half the restaurant was filled..,that was worth the experience. Mother’s Day was effectively ruined thanks to the mismanagement of the staff at Morton’s. I would not recommend Morton’s at this time.
Usually go into the District for superior location and service, but thought we’d try the ‘newly’ reopened store in Crystal City. 30 mins after reservation time we were seated. We were presented with two DIFFERENT menus, different prices & dishes, 45 min AFTER giving our order our 1st course arrived. Food prep was perfect! Store management and service was WAY under Morton’s standards! Go into the district, the extra transport time is well worth it!
Mother’s Day. 3:00 pm reservations, wasn’t seated until 3:20. We didn’t get bread/ appetizers until 4:15. Had to wait 25 mins for drinks.
We had reservations at 1:30. We waited 50 mins for appetizers and then almost two hours for our food to arrive. To top it off the food was not good. I could have received a better meal at LohnHorn or Outback.
Steak was mediocre
The biscuit that came with the pre-fix meal tasted like a flavorless cracker
Our waiter was great!
Came for Mother’s Day and was disappointed that the food took a hour to come. The servers were really nice so that was fine. Food wasn’t the best though, my steak was over cooked. Decent experience but I don’t think I will be jumping to come back.
It was clean, food was great, and the look was perfect
The food is not very good and extremely over priced. The creamed spinach tasted like cinnamon. The chicken was bland. The fries were not hot. The waitress kept forgetting things.
Book Early - Some Place Else
This was our second reservation at this Morton’s in the last couple of months. That reservation did not go well, with our having to wait over 30 minutes to get a table. With COVID continuing to play havoc with businesses, we thought a second visit was warranted - we were wrong.
Though we were seated quickly upon arrival, it quickly became apparent that the pace of our meal was to be more aligned with Denny’s than a leisurely celebratory birthday event; get us in and out as quickly as possible.
Our table was set with bread plates, but bread was not offered. My wife and I ordered steak meals, both medium rare. Mine was delivered with a baked potato, but the meat was well past medium and had to be sent back. I ate the potato, as I waited, as it would just get cold. My wife had finished by the time my entree finally arrived.
My wife ordered a pre-fixe meal, which included salad, entree, and dessert. We were changed al a carte prices, not the fixed price.
The cost of our meal was $255 (we had a decent $57 bottle of wine, though with such service, it did not go down well). A few years ago, we regularly visited this location. Something has changed (poor management, new employees, etc.). If you plan to spend a $100 per person on a meal (sans wine), you can certainly do better.
Seriously, go some place else.
The service at Morton's Arlington is always excellent as is the food. Sometimes the crowd is very loud.
Absolutely prefect from stay to finish. Nothing rushed so we are able to take our time when we wanted it from ordering drinks to food. Everything arrived at the table at the perfect time. Our waitress Michelle was great, and well versed in all the menus that helped us have an even more enjoyable evening. Perfect night for it celebration. We will definitely be back
It’s was great! Scott was an excellent servers
One of the worst dining experiences I have had in a long time. The steak was so under cooked it was barely warm in places. I ordered it medium and it was closer to raw. I sent it back and the second steak came out rare. I ordered the 2nd stake medium well. When that occurred you would have thought the manager would have stopped by the table, which did not happen. I expected much better from this steakhouse but we got service and a quality of food fitting a chain restaurant. Needless to say I will not be giving this poorly managed restaurant any additional business.
I HAVEN'T BEEN TO A MORTON'S IN MORE THAN A YEAR AND A HALF. WHAT A PLEASURE IT WAS TO BE BACK. THE SIX OF US WERE WELL PLEASED WITH OUR VARIED PLEASURES FROM THE MENU.
THANKS TO MORTON'S AND ALL THE STAFF WHO SERVED US!
Awesome meal. Great value. 👍we celebrated mother's day a week early
Drinks and lobster Mac perfect SERVICE TERRIBLE 2hrs of waiting before we could even taste food!
The food was kind mediocre for the price. One of my oysters had a parasite on it and my Parmesan truffle fries had no Parmesan or truffle.
Outstanding way to celebrate our Anniversary and our first dining-in experience in 2021. Service and food was excellent!
Morton's Arlington is an exceptional steakhouse. The manager is David Essex and he keeps his chef and wait staff happy and in turn they keep customers coming back. This is a great place for group parties and special events.
Excellent service and food as always.
Waitress Michelle was excellent,will ask for her soon on next visit
Thisbwas my first and certainly not my last visit to a Morton’s Steakhouse. It was simply exquisite. If there would ever exist a food replicator such as on More recent Star Trek series’s I would need to be sure the entire menu of Morton’s were programmed into it to live on forever.😀👍😉
Our waiter Scott did a fine job taking care of us. Food was great!
The Caesar salad was amazing. The cajun ribeye was cooked perfectly. The Rombauer charddonay was the perfect complimet.
The food was excellent, as was the service. Will be back.
Excellent as always. Terrific service and delicious food. Pork chop and Brussels sprouts!
I’ll be back.
Brought my 11yr old son for a special dinner after his first Nationals game and visit to DC. The food and service was fantastic.
Management is superb at this Morton's . The chefs are excellent; the staff are friendly and efficient. I love their steaks and sides. If you like big flavor then order the cowboy ribeye . The restaurant is in a safe, easy to access area below the Amazon HQ Bldg in Crystal City. This is one one my favorite restaurants in the NVA/DC area. I highly recommend it.
Great! Well done. Super service.
Great food and great location. Great to see them back open
The restaurant lived up to the expectations I have of Morton’s from my fairly numerous past visits to this location, which is close to home and convenient. It has an elegant, subdued and clubby atmosphere with outstanding service and excellent food. They did not let us down. It was a birthday dinner for two of our party of four and felt like that “special dinner “ one sought to provide. We were warmly greeted and promptly seated. The waitress, Hannah, was excellent - friendly and warm, while professional and knowledgeable. The meal of salads, soups, steaks and fish was excellent and very well prepared and presented. The chocolate cake dessert was stellar.
The perfect location for a long overdue date night with the wife. The food, drinks, and dessert was absolutely amazing and worth every penny.
We loved the atmosphere & ambiance & food was good. Only down side was the creme brulee was runny & not worth the price.
No waiter ever came. After about 10 minutes the bartender noticed and came to help us for the remainder of the evening. Very appreciative of him for going above and beyond and doing that! Wasn’t crowded, not sure where the miss was.
Tremendous experience. Top class service. Food was as expected-delicious!
Morton's, The Steakhouse - Arlington offers takeout which you can order by calling the restaurant at (703) 418-1444.
Morton's, The Steakhouse - Arlington is rated 4.3 stars by 1838 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.