- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
The quality of food was not what I expected. I expected a more gourmet style hamburger.
Love the atmosphere and over-the-top menu. Wish I could try everything.
Family dinner with people that we don’t get to see too often. This was the perfect place to go!
Loved our meal and amazing service! The milkshakes were so so good. We made a reservation and were able to be seated quickly. Very cool quirky theme restaurant. Kids loved the monster movies on tv.
Waitress was great. Food was excellent.
The restaurant was clearly understaffed and the staff was stressed out from the first contact with the hostess until we paid our Bill.
Absolutely loved Monster Mash. We visited while on Christmas vacation, and was impressed. The food is eclectic and not something you get everywhere. The Buffalo chicken sandwich is definitely my favorite I have had, and I will definitely visit again when in the area.
Party of 12 great service and atmosphere, burgers were excellent and the milkshakes were awesome! Highly recommend this place. Definitely a tourist trap as far as prices go. But usually if you are in pigeon forge the prices are already sky high. Otherwise a great place to eat!
The food was outstanding as was the service! Great experience!
Great food, great server! Will be back! Such a fun atmosphere!
Everything was great. Food and service were awesome. Lance was our server and he was super friendly and quick. We always had refills. The music was really low. I think if the music was a little louder and maybe a little more decor it would have been even better.
Did not like the new layout. Not the restaurant we remembered from our last trip there.
Don’t waste your time, burger was like eating charcoal. Waitress was rude and the whole place seemed dirty. Will never go back.
I hate to bash this promising place. Was looking forward to eating here. We sat at our table, moved the condiment tray out of the way, and bugs crawled out of it everywhere. Told the manager before leaving...she said they spray twice a month. Went to Graze Burgers.
Service was horrible. Waiter forgot my milkshake and Parmesan fries order.
Burgers were great. Fried foods were a bit greasy.
Our waiter was great and if you could let him know we would appreciate it, thanks.
This is a fantastic place if you’re looking for burgers. The walls are decorated very well. The drinks are also stupendous. I enjoyed their decor.
Was a great atmosphere with some great food! The milkshakes are outstanding! I do wish they had a few more options for those of us with a shellfish allergy and maybe train wait staff a little better on how to handle that.
We had a great time! Service and food were amazing! We had burgers- the Minotaur burger was tasty and had a trick or treat shake. Delish. Cocktails- draft and a Monster Island. Fun stuff!
Restaurant was ok. Food was ok. It was not bad, but there are many other places that are much better. Sevice was slow, but that was to be expected.
The shakes were the bomb dignity. The burgers were great. The menu offered many varieties of burgers, dogs, and mac.
Awesome food, service and ambiance. The decor and unique menu items were very intriguing. We'll definitely return!
It wasn't that great. The food wasn't good (part of our order was still really cold and my sandwich had something sour on it. I told waitress and she acted like I was just making it up and she wasn't good enough to even receive the tip I left her.) I will not be back cause it was a bad experience. Maybe the time of day was the problem or maybe just the service, not really sure. If we ever come back hopefully it'll be better.
We went 3 times in one week while visiting pigeon forge. Food was good though the kitchen put chives on my meal when i asked not to and onions on my wifes though she asked for no onions. We just picked them off. Our waitress Niki was great. Had her all 3 visits however they sent her home after we ordered the last time we went in just for eating a chicken finger. We were only there because the night before she helped us make a reservation for next day. The next waitress was good also but you could tell the whole mood of the staff changed after that. The halloween decor was great as was the waitresses outfits. Overall we liked the food and loved the shakes. I would recommend
Very good burgers! Recommend trying this place. We will be going back to try the other burgers.
Awesome place to eat! Fun food, the staff was dressed up the day we went which was cool! Food was delicious and plentiful! We enjoyed it 100%
Service was fine until the end. We waited 30 minutes for milkshake. The food was wonderful and we loved the room decor.
The food was AMAZING, you get what you pay for PLUS more!! its an amazing and overwhelming (in a good way) amount and the food is great. The milkshakes are amazing!!
Our table was ready when we arrived for our 7:30 reservation, but we had to wait awhile for our drink order. The food was GREAT with HUGE portions.
Our waitress couldn’t place our appetizer order without placing our food order. The appetizer (s) plural came out 2 minutes before the food. The appetizer was wrong. My so sad food was wrong. My food was wrong. Waited an hour for mediocre, high priced food. Not a fan....One and done.
Took a long time to get food when food came out it was cold.
Great atmosphere, great food and great service. This was my second visit and I will continue to go back each time I visit Pigeon Forge.
This restaurant had the poorest quality food that I think I have ever experienced in my entire life. I didn’t know that it was that easy to ruin something as easy as a cheese burger. And whatever you do, don’t order the mozzarella “sticks”, I wouldn’t even feed those to my dog.
Burgers were really big and tasted great! I liked all the monster decorations in the restaurant too.
Burgers are huge and meat is well seasoned. All ingredients were fresh and tasty, Fries were just ok Onion straws were delicious. Friendly and knowledgeable staff. Would definitely recommend if in the area.
Disgusting food 😖😖 The hamburger was so dry! Worst hamburger we’ve ever had. Service was off, the place was almost silent...
Ordered the Godzilla and the “pulled pork” was all fat!! Chewy fat! The Mac n cheese was like eating playdough. Very disappointed
Waitress was fairly slow at everything. She forgot my drink order and wasn't quick to bring any refills. Ordered a burger, well-done, but the patty was burnt as was the bun. I had trouble cutting through the burger and bun with a steak knife! We all ordered shakes and they were very good and worth the price. Would maybe go back for shakes, but definitely will not be ordering another burger there. Other restaurants don't have issues providing a well done burger that is edible.
Food and atmosphere were average. I ordered a cocktail that cost $8 dollars and I do not think it had any alcohol in it. Overall I think you’re better off going somewhere else.
This is our new favorite place when dining near the Smokey Mountains. We've considered making the 4 hour trip just to eat here. We will be back!
MonsterMash Burgers offers takeout which you can order by calling the restaurant at (865) 366-1268.
MonsterMash Burgers is rated 3.8 stars by 45 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.