Monkey Island Brasserie & Bar

Le recensioni di Monkey Island Brasserie & Bar delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. J

   John VIP

   Berkshire15 recensioni

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   A wonderful place a time out of time. We went with friends to celebrate my birthday. The staff were excellent. They seemed to want to serve you. Having lived in Asia for some time it was like transporting back there. The food was very good. A recommended destination for the discerning.
   

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2. R

   Richard VIP

   Toledo35 recensioni

   4.0

   Visitato il giorno 11 aprile 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 5

   The restaurant was very nice and the history of the estate was very interesting. Had a few afternoon teas in London over the years and this was the first time I’ve never been offered more sandwiches or scones etc. Also wanted the champagne tea and they didn’t have any champagne only sparkling wine but still charged me the full price. Only two members of staff one duty in the restaurant area and that showed in the service we got.
   

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3. S

   Sian

   Londra3 recensioni

   2.0

   Visitato il giorno 5 aprile 2025

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 2

   The level of service was disappointing. Our main was delayed apparently due to poor communication between the waiter and chef and one dish was not cooked. We had to keep calling staff to chase our order/get more wine.
   

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4. P

   Paul VIP

   Londra3 recensioni

   1.0

   Visitato il giorno 30 marzo 2025

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 4

   Very, very poor. We booked for breakfast. My wife ordered the Eggs Royale. I ordered the Full English. We ordered toast on the side. The toast arrived cold. We sent it back and it took more than ten minutes to replace. My wife’s eggs arrived cold. My eggs arrived cold. We didn’t eat them. When we pointed this out, we were offered replacement eggs but no refund. We declined the replacement as we had finished everything else and the toast had taken so long to replace. We asked for the check. The check came with everything double charged. We sent it back. Like the toast, it took more than ten minutes to replace. This place is gorgeous. They have more than enough staff. And it’s expensive, which is justified by the setting, in theory. But the food and the service don’t come close to matching the surroundings, and we won’t go back.
   

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5. OT

   Utente OpenTable

   Londra1 recensione

   5.0

   Visitato il giorno 9 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great Sunday roast , with friendly and attentive staff . Location is fantastic !!
   

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6. F

   Fiona

   Buckinghamshire3 recensioni

   3.0

   Visitato il giorno 15 febbraio 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 3

   Given the price tag the service level was very poor. The staff there clearly do not understand the concept of customer service. Set menu with very little choice, was not aware of this when I booked. 1/2 of the food was good, 1/2 poor. Very limited wine list. It seemed that booking us a taxi to get home was too much trouble. Shame as the location and venue looked nice but very expensive for what we had and poor customer service somewhat spoilt the evening.
   

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7. A

   Anthony

   Berkshire7 recensioni

   5.0

   Visitato il giorno 8 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 4

   Beautiful - tge food was exceptional - we will be back - soon
   

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8. P

   Peter

   Londra9 recensioni

   5.0

   Visitato il giorno 1 febbraio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The decor and history make this a superb venue. The quality of food was outstanding - the scallops deserve a special mention!!! The team were attentive and engaging throughout the meal and delivered exceptional bar service. A thoroughly enjoyable evening.
   

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9. E

   Elise

   Londra1 recensione

   3.0

   Visitato il giorno 26 gennaio 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 2

   Potential to be a lovely Sunday lunch. Unfortunately our food took a long time to come out (specifically the desserts) and service was slow. Staff were friendly and food was good when it came but for the price I expected service to be quicker. We had a toddler who quickly became board.
   

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10. K

    Kim

    Londra1 recensione

    5.0

    Visitato il giorno 19 gennaio 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    This was the second time we have visited and eaten at Monkey Island and it was fabulous again. The place is beautiful, the staff caring and considerate, the food delicious. We will definitely return!
    

    Monkey Island Brasserie & BarRisposta inviata il giorno 21 gennaio 2025

    Dear Kim, Thank you so much for your kind words and for choosing to return to Monkey Island. We are thrilled to hear that your experience was once again fabulous, and we truly appreciate your compliments regarding our beautiful setting, attentive staff, and delicious food. It is always a pleasure to welcome guests back, and we are so grateful for your continued support. We look forward to hosting you again and ensuring that your next visit is just as memorable. Warm regards, Monkey Island Team
    

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