Monkey Island Brasserie & Bar

Commentaires sur le restaurant Monkey Island Brasserie & Bar de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Stephen

   Londres1 commentaire

   5.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Lovely setting for a peaceful, delicious lunch by the river. Staff are very attentive, friendly and professional. Highly recommend.
   

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2. J

   John VIP

   Berkshire15 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   A wonderful place a time out of time. We went with friends to celebrate my birthday. The staff were excellent. They seemed to want to serve you. Having lived in Asia for some time it was like transporting back there. The food was very good. A recommended destination for the discerning.
   

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3. R

   Richard VIP

   Toledo35 commentaires

   4.0

   Y est allé le 11 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 5

   The restaurant was very nice and the history of the estate was very interesting. Had a few afternoon teas in London over the years and this was the first time I’ve never been offered more sandwiches or scones etc. Also wanted the champagne tea and they didn’t have any champagne only sparkling wine but still charged me the full price. Only two members of staff one duty in the restaurant area and that showed in the service we got.
   

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4. S

   Sian

   Londres3 commentaires

   2.0

   Y est allé le 5 avril 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   The level of service was disappointing. Our main was delayed apparently due to poor communication between the waiter and chef and one dish was not cooked. We had to keep calling staff to chase our order/get more wine.
   

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5. P

   Paul VIP

   Londres3 commentaires

   1.0

   Y est allé le 30 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 4

   Very, very poor. We booked for breakfast. My wife ordered the Eggs Royale. I ordered the Full English. We ordered toast on the side. The toast arrived cold. We sent it back and it took more than ten minutes to replace. My wife’s eggs arrived cold. My eggs arrived cold. We didn’t eat them. When we pointed this out, we were offered replacement eggs but no refund. We declined the replacement as we had finished everything else and the toast had taken so long to replace. We asked for the check. The check came with everything double charged. We sent it back. Like the toast, it took more than ten minutes to replace. This place is gorgeous. They have more than enough staff. And it’s expensive, which is justified by the setting, in theory. But the food and the service don’t come close to matching the surroundings, and we won’t go back.
   

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6. OT

   Client d'OpenTable

   Londres1 commentaire

   5.0

   Y est allé le 9 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great Sunday roast , with friendly and attentive staff . Location is fantastic !!
   

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7. F

   Fiona

   Buckinghamshire3 commentaires

   3.0

   Y est allé le 15 février 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   Given the price tag the service level was very poor. The staff there clearly do not understand the concept of customer service. Set menu with very little choice, was not aware of this when I booked. 1/2 of the food was good, 1/2 poor. Very limited wine list. It seemed that booking us a taxi to get home was too much trouble. Shame as the location and venue looked nice but very expensive for what we had and poor customer service somewhat spoilt the evening.
   

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8. A

   Anthony

   Berkshire7 commentaires

   5.0

   Y est allé le 8 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   Beautiful - tge food was exceptional - we will be back - soon
   

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9. P

   Peter

   Londres9 commentaires

   5.0

   Y est allé le 1 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The decor and history make this a superb venue. The quality of food was outstanding - the scallops deserve a special mention!!! The team were attentive and engaging throughout the meal and delivered exceptional bar service. A thoroughly enjoyable evening.
   

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10. E

    Elise

    Londres1 commentaire

    3.0

    Y est allé le 26 janvier 2025

    1. Cote globale 3
    2. Nourriture 3
    3. Service 3
    4. Ambiance 2

    Potential to be a lovely Sunday lunch. Unfortunately our food took a long time to come out (specifically the desserts) and service was slow. Staff were friendly and food was good when it came but for the price I expected service to be quicker. We had a toddler who quickly became board.
    

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