Monarch

Monarch 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. C

   Craig VIP

   亞特蘭大10則評論

   4.0

   在5天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Dinner is amazing, yet they are still figuring out their brunch operation. It took us 1.25 hours to actually eat our main course after being seated. Our server was embarrassed and kept apologizing. I’m confident they will improve, as our experience left much to desire and they were aware of the situation.
   

   Monarch已在今天回覆

   Craig, thank you for complimenting our dinner service. We aim to make brunch just as enjoyable, but we apologize if your experience wasn't ideal. We'd love to apologize directly and see what we can do to have another chance to impress you. Please message us with your reservation name and date so we can look into what happened and use your experience to make necessary improvements. We look forward to serving you again someday soon. The Monarch Dallas team
   

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2. Q

   Qui

   Chicago1則評論

   1.0

   在6天前用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 1
   4. 氛圍 4

   Still trying to figure out how a Michelin star restaurant incorrectly charges your card for two large transactions. Then try reaching out to them, there’s no way to speak to a manager other than leaving a voicemail, and the interaction is through a text message. Very frustrating that I will actually have to travel back to the restaurant just to speak to an actual manager to get a refund. Makes absolutely no sense. Customer service is rated on a ZERO. For them to seem so buttoned up but lack the most important component of customer service is absolutely insane and diabolical.
   

   Monarch已在今天回覆

   Qui, we will direct message you our contact information, or please provide us with your phone number here so we can quickly address this and take care of any issues you have. We apologize for any inconvenience and look forward to helping resolve this promptly. Thank you, The Monarch Dallas team.
   

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3. N

   Nick

   Dallas3則評論

   5.0

   在2025年5月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had a great time celebrating our anniversary here. Hope to go back soon! Would recommend the antelope steak, and Chad as your waiter
   

   Monarch已在6天前回覆

   Nick, we are delighted you chose to celebrate your anniversary here. Thank you. Our team takes pride in creating memorable experiences, and we appreciate your recommendation of the antelope steak. We'll be sure to pass your kind comments for Chad along, and we look forward to welcoming you back someday.
   

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4. J

   Jonathan

   Dallas1則評論

   5.0

   在2025年4月29日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing never disappoints , the good & view is immaculate
   

   Monarch已在今天回覆

   Jonathan, that's absolutely wonderful to hear! We truly appreciate your kind words and will make sure to pass your compliments to the team. We can’t wait to welcome you back again!
   

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5. M

   Marrel

   Dallas2則評論

   5.0

   在2025年4月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent service for my son’s birthday, gave a nice touch to the menu that was greatly appreciated! The Lemon dessert is a must! Thx Jessica for the hospitality!
   

   Monarch已於2025年4月30日​回覆

   Marrel, it was our pleasure hosting you for your son's birthday. We're glad you enjoyed your visit, and thank you for complimenting our food and Jessica's service. Hopefully we'll see you back someday soon!
   

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6. M

   Michael VIP

   Los Angeles6則評論

   4.0

   在2025年4月23日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Excellent cocktails. Cesar's Salad excellent. Tiramisu table side is fantastic. Stellar service
   

   Monarch已於2025年4月27日​回覆

   Michael, we appreciate your kind words about our cocktails, Caesar Salad, and the table-side Tiramisu. It's wonderful to hear that you enjoyed your experience. Thank you. We look forward to welcoming you back for another exceptional meal.
   

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7. I

   India

   Dallas2則評論

   5.0

   在2025年4月21日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Everything was amazing! The service was so intentional, the food was delicious and the servers were attentive. I would definitely recommend Monarch.
   

   Monarch已於2025年4月27日​回覆

   Thank you, India. That's wonderful to hear. We couldn't be more pleased to know that you had an amazing evening, and we look forward to the pleasure of serving you again soon.
   

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8. T

   Trisha VIP

   Dallas6則評論

   3.0

   在2025年4月19日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 4

   My husband ordered the wood oven chicken, which was absolutely delicious. Tender all the way through. I ordered the short rib Bolognese, which was very disappointed. It had pork as the primary meat instead of beef. The restaurant took the entrée off the bill and offered a complimentary dessert. I was overall disappointed with the meal.
   

   Monarch已於2025年4月24日​回覆

   Trisha, thank you for joining us and for providing this feedback. We're happy your husband enjoyed our Wood Oven Chicken and thank you for your compliments. However, we're sorry and surprised you weren't a fan of our Shortrib Bolognese, which is very popular. We hope you can join us again someday, and if you do make it in, please ask for a manager so we can ensure you have an outstanding dining experience in every way. The Monarch Dallas team
   

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9. K

   Kennedy VIP

   亞特蘭大8則評論

   5.0

   在2025年4月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Everything was amazing. Class all the way! Definitely a must visit when in Dallas!
   

   Monarch已在6天前回覆

   Thank you, Kennedy! We greatly appreciate your visit and kind review! We're delighted you had such a good time, and we can't wait to welcome you back for another visit we hope you will enjoy just as much.
   

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10. D

    Dimitri VIP

    Orange County11則評論

    5.0

    在2025年4月1日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Amazing every time. Never skip the Meatball Appetizer, Antelope with a side of Bolognese.
    

    Monarch已於2025年4月7日​回覆

    Dimitri, thank you for what sounds like your many visits and this lovely review. We are happy to see you enjoy our food so much. We look forward to serving you again in the near future so we can thank you in person!
    

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