Mole Sedona

Mole Sedona​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. J

   Jenna

   トロント・オンタリオ評価・口コミ (1)

   1.0

   4日前にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   We booked a reservation for 6pm so we could be there for sunset. When we arrived we asked for the patio, which they said there were no seats. I asked if we could wait and they found us a table. Our server never introduced themselves and was rude. The food was horrible. Rice was dry and beans looked old. Would not recommend.
   

   Mole Sedona4日前に返信済み

   Hi Jenna, Thank you for taking the time to leave a review. We're sorry to hear that your experience didn't meet expectations. While we're glad we were able to accommodate your request for a patio table, we're disappointed to hear your comments about the food and overall visit. If you're open to it, we'd really appreciate any specifics you can share about the service, particularly what felt rude, so we can address it directly with our team. We take all feedback seriously and would like the chance to make things right. —The Mole Team
   

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2. W

   Wendy VIP

   ボストン評価・口コミ (61)

   5.0

   2025年4月25日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Mole was excellent.. I highly recommend it. I love mole so had the mole pollo enchiladas which were delicious; and my husband and I shared the caramel-filled churros which came with vanilla ice cream and whipped cream and were out of this world.
   

   Mole Sedona7日前に返信済み

   Hi Wendy, We're thrilled to hear that you enjoyed your meal at Mole Sedona! It's wonderful to know that our mole pollo enchiladas and the caramel-filled churros hit the spot for you and your husband. Your recommendation means a lot to us. We're also glad that our service met your expectations. We look forward to serving you again soon. Warm regards, The Management Team
   

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3. G

   Gina

   シカゴ・イリノイ州評価・口コミ (4)

   5.0

   2025年4月24日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We enjoyed the outdoor dining and the food! The chips and salsa were not typical blah, so good with a dusting of heat. We had fish tacos and chicken tacos, enjoyed the slaw and beans and rice sides. We each loved what we had- so fresh and loaded with toppings. No idea what took a bit long to get our food (we ordered ahead of a couple of groups), but it was worth it, and we weren’t in a hurry. Would definitely go back!
   

   Mole Sedona7日前に返信済み

   Thanks for the feedback, Gina! We're thrilled to hear that you enjoyed the outdoor dining experience and the freshness of our food. It's great to know our chips and salsa hit the spot! We're also glad that you loved our fish tacos and chicken tacos, and that you appreciated the side slaw and beans and rice. We apologize for the delay in serving your food, but it's wonderful to know that it was worth the wait! We're excited to serve you again soon! Best regards, Mole Sedona Management Team
   

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4. L

   Linda VIP

   サンフランシスコ・ベイ周辺評価・口コミ (31)

   5.0

   2025年4月21日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great atmosphere and food and service! We’ve eaten here several times but never on the patio before. A perfect day and it was great! Really good service and all our food and drinks were excellent. Nice, quiet and relaxed with beautiful views.
   

   Mole Sedona2025年4月23日に返信済み

   Hi Linda, Thank you for the wonderful review! We’re so glad you finally got to enjoy the patio — sounds like you picked the perfect day for it. Always great to hear that both the food and service hit the mark. Looking forward to having you back again soon!
   

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5. J

   Jasmine VIP

   ロサンゼルス評価・口コミ (9)

   5.0

   2025年4月20日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Everything about it was fantastic. And beautiful view.
   

   Mole Sedona2025年4月23日に返信済み

   Hi Jasmine, Thank you for the lovely review! We're so glad you had a fantastic time and got to enjoy the view — it's one of the things we love most about this spot. Hope we get to welcome you back again soon!
   

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6. C

   Cori

   フェニックス・アリゾナ州評価・口コミ (1)

   5.0

   2025年4月19日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Better mole than we had in Oaxaca. Gorgeous views from the patio
   

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   Mole Sedona2025年4月20日に返信済み

   Hi Cori, We're thrilled to hear that you enjoyed the Mole. It's always a pleasure to know that our guests had a great experience with our specialty. We're also glad that you appreciated the views from our patio. Thank you for taking the time to share your kind words. We look forward to welcoming you back soon! Best regards, The Management Team
   

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7. M

   Meg

   サウスカロライナ州評価・口コミ (5)

   2.0

   2025年4月18日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 2
   4. 雰囲気 2

   Sub par food and service wasn’t the greatest. Guac and chips were good.
   

   Mole Sedona2025年4月20日に返信済み

   Thanks for visiting us, Meg. We're sorry to hear that your experience at Mole Sedona didn't meet your expectations. We take pride in our food and service, so it's disappointing to hear that they fell short during your visit. We're glad you enjoyed the guacamole and chips, though. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future.
   

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8. S

   Sondi

   フェニックス・アリゾナ州評価・口コミ (2)

   5.0

   2025年4月18日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Table for 4 seated at noon when they opened. Outstanding service! Beautiful decor and ambiance. Food was fresh and delicious. Couldn’t have asked for more.
   

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   Mole Sedona2025年4月20日に返信済み

   Hello Sondi, We're thrilled to hear that you had such a wonderful experience at Mole Sedona! It's fantastic to know that you enjoyed our ambiance, service, and food. We always strive to provide an exceptional dining experience for our guests, and we're glad that we hit the mark for you. We look forward to welcoming you back soon for another round of our fresh and delicious dishes. Thank you for your kind words and high ratings! Best regards, The Management Team
   

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9. T

   Terri VIP

   スプリングフィールド・ブランソン評価・口コミ (2)

   3.0

   2025年4月17日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 5
   4. 雰囲気 1

   Dirty. Chairs need replaced worn nasty dirty. Chips & salsa cost $ not complementary. Want rice and beans with entree that cost extra $. Food mediocre. Waitress/service was 5 star. Everything else 2 star.
   

   Mole Sedona2025年4月20日に返信済み

   Thanks for the feedback. I'm really sorry to hear that parts of your experience didn’t meet expectations. We’re looking into your notes about cleanliness and seating—those details matter, and they’ll be addressed. As for the chips and sides, we know that complimentary items and bundled plates are common in some spots. Our approach is a little different—we focus on à la carte dishes using fresh, house-made ingredients, but we understand that’s not everyone’s preference. Appreciate you recognizing your server—I'll make sure that gets passed along. Best regards, The Management Team
   

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10. T

    Tricia

    ニューヨーク評価・口コミ (1)

    2.0

    2025年4月17日にご来店

    1. 総合評価 2
    2. 料理 2
    3. サービス 3
    4. 雰囲気 2

    Drinks were ok, food was overpriced and my steak dinner was laying in a puddle of grease and oil.
    

    Mole Sedona2025年4月20日に返信済み

    Hi Tricia, we're sorry to hear that your experience at Mole Sedona didn't meet your expectations. We take pride in our food and it's disappointing to know that it fell short on this occasion. We will definitely take your feedback on board and work on improving our service and food quality. We hope to have the opportunity to serve you better in the future. Best regards, Mole Sedona Management Team
    

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