Mitchell's Steakhouse - Columbus Polaris

Poor service. Steak had to be sent back because it came out rare and I asked for medium. Potatoes au gratin were just a glob of cheese. Service was slow. Used to be a good restaurant that has gone into decline. We probably won't go back.

Spendy, but you get what you pay for. Excellent meat. Yummy potatoes au gratin. Outstanding lobster bisque. Good desserts. Snappy service. A fine dining experience.

We enjoyed a superb meal for Mother’s Day! We had never been to this restaurant before and will definitely go back.

Got seated as we arrived, no waiting. Very busy, Mother's Day. Service was very good, even though our waiter was extremely hard pressed. Food was excellent. We both had the small filet, medium-rare & done to perfection. A bit pricier than other restaurants in the area, but well worth it in my opinion.

After waiting over 1.5 hrs our food came out Luke warm.
All management could say is I’m sorry. We will never be back. Just want to make it a special day for my mother and wife but just caused more headaches!
In fact I never typically give reviews and never complain but this was totally unacceptable! Find another place to spend your money on a decent meal

Food was great. Service was great.

Went here for Mother’s Day dinner and it was fabulous! Food was excellent and our waiter was superb. Will definitely be back. My daughter got her usual chicken strips...but after tasting my steak said she wanted the steak next time.

It was very good.. which was expected and is always.

Memorable dinner for our family celebration. Everyone - all ages - left satisfied and very happy. A lovely evening.

Slow service. Should have brought salads w one persons appetizer. My lobster was cooked to tuff.

Our server had an emergency and had to leave so we sat there for 10 minutes with no drink or menu ,they did apologize and gave us a free appetizer but our server had a extra table and did the best he could while around with extra table

Josh did a great job!

My wife and I, our visiting son and his childhood buddy visited Mitchell’s Steakhouse for the first time. Had delicious and tender rib eye, filet mignon, Aussie lamp chops and salmon, that were mouth-watering. With a few drinks in tow and some hearty conversations about the political spectrum as well as the weather, I can say it was a joyous get-together leaving us sated and satisfied. Recommend this place to others but make sure your wallet is full!

College graduation celebration

The reason for the poor overall review is that they would not provide carbohydrate counts. My 14 year old daughter is a newly diagnosed type 1 diabetic. We asked for the carbohydrate counts of two items and the chef refused to provide the information. This greatly upset my daughter.

We took our family of 5 plus 2 guests to Mitchell’s and had a fantastic time! We highly recommend the seafood tower and the tomahawk steak. Delicious cheesecake too! It was a special night.

Our waiter was very helpful with the menu and drinks. He explained things well, was very well spoken, and friendly. This was our first time dining at Mitchells and the environment was comfortable and elegant. We loved it, thank you for the amazing experience !!

All was great except when I tried to use gift cards to pay. Make sure you don’t bring Cameron Mitchell gift cards. I had called on Thursday and was told they were accepted. Booked with Open Table on Friday for Saturday date with wife. The Manager on duty, Alan did not have the best customer service skills but making us feel that it was our problem and that his staff would never accept those gift cards. Lost a good customer to Mitchell’s restaurants in future

Service was decent, but not up to what you would expect from dining at a steakhouse. I had to ask for beverage refills 3 times though out the course of our meal, and each time it took 5-10 minutes before our server came back with drinks. We were one of maybe 3 tables in the restaurant that night, and it just seemed like there wasn’t any sense or urgency when we asked for something from our server. There were also no table touches from management. Every previous experience at Mitchell’s, one of the managers came out to ask how everything was. Especially when we sent our potatoes au gratin back, there was no apology from management for serving something that was not up to their standards.

Steaks were outstanding, but our appetizers and side dishes were sub-par. Our potatoes au gratin came out in chunks, instead of the thinly sliced potatoes. They were topped with some sort of Mac n cheese type cheese sauce. Would not recommend.

This is the first time we have been to Mitchell’s in a few years, and the service and food quality has dramatically declined. Would recommend Hyde Park or Jeff Ruby’s over Mitchell’s. Will not be coming back.

Our first time at this location and we were very pleased, the food and service were excellent. Our waiter was really great!

Very good! Absolutely no complaints. Our waitress was perfect.

This was our first visit to Mitchell’s Steakhouse and it was a very enjoyable evening. The service was great and the food was excellent. It wasn’t so dark that you need a flashlight to read your menu and the noise level was low which promoted dinner conversation. Definitely will return.

Went for a midweek dinner. Showed up a bit early and they were fine seating early (they did have seats available). Had a great dinner and the service was exceptional. The prices were a bit above expectations. $20 for 4 shrimp in the cocktail seemed a bit excessive, but again we did order it and it came out in a dry ice serving, so it was smoking. All in all great experience.

I just thought it took long to get our food when no one was hardly in the restaurant on a Monday night. The waiter was a little slow on seeing us whether we wanted to get more drinks. I had to call on someone else to get our waiter a couple times. The waiter should've been more attentive with us.

Great experience. Manager for the evening, Allen, was exceptional with making sure we were comfortable and well taken care of. Wait staff was very attentive and met everyone’s needs. The selections of appetizers and entrees were all great. Everyone left saying we will definitely be back.

Excellent as always! Eating at Mitchells is for special occasions and they never disappoint! The service was excellent as was the food. My filet was prepared perfectly. And I loved the brussel sprouts!!

Great atmosphere for a special night and birthday celebration

we asked for the fireplace to be turned on and it never was (told him it was a little chilly) the meal was extremely expensive.

Food was outstanding and the wine list was great

A high end restaurant requires high end service. What I received here, I'd expect at a restaurant at half the price. Highly disappointed. A steak house without cuts bright to the table for presentation is blasfame. The menu options were about as boring as it gets. A few basic veggies and a potato list. Just sad. The desert list was about as boring as it gets. Créme brulee and red velvet cake? Do they not employ a chef?

Yawn. Food was ‘ok’, ambiance tired. Staff slow and inauthentic.

Wonderful time, great food service, food, and ambiance

Our reservation was not in the system for some reason and the manager still sat us immediately. Wonderful food and service!

Wonderful!! Dan was our waiter and provided excellent service. The food was amazing. We will definitely be back.

Nice evening. Was seated near the servers which was distracting.

Expensive on all items. There mist be something you can do to make it more affordable. The steak was a steak. The vegetable was a vegetable. The salad was a salad. The place was great. The service was great.

The food and service were impeccable! We had a really nice dinner with my inlaws for Valentine's Day. Our server was wonderful.

Portion seemed skimpy for the calimari and chopped salad

Tables too close together. Could hear everyone else converstation

It was busy due to Valentine’s Day. Food was excellent!
The service could have been better. Waitress seemed like she was too busy and the service was a bit disjointed.
Noise level was higher then I’d like for a the price.