Mitchell's Steakhouse - Columbus Downtown
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Sun - Thu 5:00PM - 5:30PM
They do not know how to cook a steak properly. First steak was way overdone. Second steak was cold.
A welcome update to our experience! About 6 months ago we dropped MS as a regular pre-theater destination. Thigs just weren't up to par after two evening experiences. This week however, the old attentive service, great cocktails and expertly turned out meals were back -- and so are we! Happy to say we had a great time and dinner.
This is the second time in a row where they don't know how to cook a steak right. After the first time we decided to give them one more chance and they failed miserably. My wife had to send her step back twice. First time well overcooked, second time well undercooked. And while that was happening my steak was getting cold. For a steakhouse and the prices they charge you would think they would know how to properly cook a steak.
I wish I had good things to say about our experience, but beyond very friendly staff and a beautiful decor inside the restaurant, our experience was a disaster. Our two main food choices - chilled crab legs and miso-style sea bass - were served frozen and burnt respectively. The crab legs appeared to have been pulled directly from the ice pack shipment with no time to settle at the right temperature and unfortunately were inedible. The sea bass was so overcooked it was crunchy on the outside and chewy in the middle, with burnt "asian style" vegetables underneath (the vegetables were standard garden-variety).
On top of that, the service was incredibly slow, so much so that drink orders were running about 10-15 min to be served and water glasses remained empty throughout.
We have had positive experiences in years past at this restaurant, but based on this experience will not be returning in the future.
The service was some of the worst I have ever received (and I once had a server who was fired during his shift).
The pacing of the meal was so terrible that I did not get to enjoy the experience or food.
I have worked in service all my life so I am very aware of what the standards should be, let me tell you this experience fell very short.
At one point after trying to 1) make eye contact and 2)vocally saying excuse me I actually tried to 3)wave my hands frantically in the air. Not only did my server never respond to me. Neither did anyone else in the establishment. I can't image that a woman waving her hands in the air is such a normal experience that no one notices it. But then again based on the lack of care an attention we experience maybe that is the norm.
At no point during our meal, or as we were leaving did anyone ask us how are experience was.
I cannot stress enough. Please do not waste your money. This might have been a good experience at one time, but those days have long since past.
My favorite steakhouse in columbus
Excellent service from Mykel. Fantastic food.
It was busy, so with that I understood how slow everything was. It took at least 45 minutes for our main entrees to arrive. My steak was cold, which did not help the experience..
I have to say our group was very dissapointed at the service, starting from the host, to the bartenders. Our reservation was for 9:30 and we were seated at 11:00pm. The host advised we had to wait at the bar until we get called to sit because another group was seated at the table. Our table was ready and cleaned by 10:15 and we were still waiting. We approached the host three times to ask about the status of the table and kept on telling us the table was not ready when we noticed it was cleaned. When we went to the bar we were ignored multiple times from the bartenders. We attempted to order drinks and they kept on ignoring us or they would look at us and say we needed to wait. However, other customers kept on coming up to the bar and got drinks first than us when had already been there for quite some time. We felt really discriminated by the service provided because we were hispanic other customers from a different race were served ahead of us. When were finally seated the server mikael was very attentive and eased the situation for us but it was a very unpleasant experience for our whole group. The food also took 1 hr and 30 minutes to be served, our server had to push for our food to come out sooner and it was still delayed. For a group so large we should’ve never been treated this way, We have been to multiple locations and never felt the way we did that night. Worst Valentines dinner ever!!!!!
We scheduled a late dinner at 9pm and we ordered our food by 9:10 and didn’t get our dinner until around 10:50. The waitress did warn us the kitchen was behind and kind of just laughed about it. We waited over an hour and a half for our food and the server barely checked on us and no one acknowledged that we waited over an hour and a half to eat. By the time the food came we were ready for bed and couldn’t enjoy our meal that we spent $250 on. Prior to even being sat we went to the bar to get a drink while we waited and it took almost 10 minutes for a bartender to even acknowledge us. While we understand it’s a busy day to go out to eat we did choose a nice restaurant and spent a fair amount of money but we were treated as though we went to an Applebee’s. Overall I would not recommend based on our experience.
We didn’t receive our food until one and a half hours after being seated.
The first steak was well overcooked, the second one I received tasted bland and was not the best quality and was under cooked just a bit, hard to cut through and chewy, I tried to eat it but after two bites decided it wasn't worth it. The side dish of potatoes I received were cold and all stuck together. The salad was good and my drink was a okay. I would definitely not have gone had I known the food quality would be like this especially for the price you have to pay not to mention the wait to get my steak which was over an hour and twenty minutes from the time we ordered. Mentioning the wait time to the staff did nothing either. I was not pleased.
we went for Valentine's Day. Our food arrived at our table cold and had clearly been sitting there for a while before coming to our table. It was ridiculously expensive, which is fine, but I expect better service. The steak was excellent, but barely any crab meat on my Filet Oscar and barely any sauce on it. The plating was pretty pathetic too. Never again.
Our server was very inattentive which is not acceptable at a high priced steakhouse. I will not be returning, and likewise will not recommend others to Mitchell’s.
I really had high hopes but was disappointed. The food wasn’t amazing and the server was less than par. It was reservation only that night and our server did not seem overwhelmed but we had to ask for bread and it took 15 minutes to get a glass of wine. She dropped off our check before the dessert even got to the table. The creme brûlée was not caramelized on top so was literally cold custard. I had heard great things about the restaurant and was excited to try it but was sadly disappointed
We’ve never written a poor review on a Cameron Mitchell restaurant so it pains me to do this - what a bad experience we had last night. It took 20 minutes to even see our server, we ordered wine (which turned out to be the highlight of the night) - the tables around us arrived after us and were served long before us. Once we ordered it took about 20 minutes to get salad....then 1 hour later we were served our entree. The people next to us who ordered earlier were still waiting when we left. The steaks were room temperature and my husband’s medium well was quite rare. What’s up Cameron??? Not more Mitchell’s for us...
Great experience. Food was stellar. Staff were first-rate
Valentine’s Day dinner and it was very good. The only criticism I have is that the creme brule was not hard on top. Think it was made ahead of time as it wasn’t warm on top. Also we ordered the warm spinach salad that was supposed to be made table side and wasn’t! It was good but that was a bit disappointing. I will say that it was nice not to be rushed. I thought for sure since it was Valentine’s Day they would be trying to get us out of that restaurant quickly, but no, which was very nice
To spend $300 for a meal for two. including a bottle of wine and parking, I expected more...Steaks were great, sides and dessert were OK, didn’t make me crave coming back....it was worth $150 not $300
The food was very mediocre, we ordered the seafood tower and food was frozen. The Caesar salad had no flavor, but the filet was cooked as ordered (med rare) and my martini was good. Would I recommend to a friend no , there are so many good places to eat this place is tired and parking is a pain.
I was dissatisfied with where I was sitting the kitchen noise was loud and distracting and there was a very cold draft I had to keep my coat on. The flavor of my food was great but my steak dish came out lukewarm. That was also disappointing. My wait staff was very kind and accommodating it just made it difficult to enjoy with the noise and draft and also my food not coming out hot after waiting quite a bit. Due to the price and the experience I wanted for the price, I probably won’t go back because of this.
Wonderful restaurant! Amazing steak!
Thank you Hannah! Our experience was definitely elevated by our wonderful waitress. Romantic night out for my wife and me without the kids. Great experience from the moment we stepped inside.....almost forgot to mention the perfectly cooked steaks.
Fabulous food, service and atmosphere. Valet Parking, close to theaters. Family friendly. Definitely a favorite.
This is one if the classiest steakhouses in Columbus. The food, cocktails, and wine selection are superb.
I hadn’t been there for about 6 years. The quality of service and food was as great as it was when I used to go downtown more often.
Excellent service, some traditional steakhouse fare, however, all entrees and sides were superb.
BEST Dinner ever! The service was absolutely impeccable. And they made it very special for my boyfriend’s birthday. 100% recommend!
Food and service are always good
We had a late dinner reservation 8:15PM. After we ordered dinner we learned the meal my husband ordered was sold out for the night (pork chop). Then again when it was time for desserts to be delivered we also learned the desert my husband ordered (creme brûlée) was sold out for the night. It took a long while for our appetizer to be delivered and then almost right after it was placed on the table our soup and salads were delivered. Then we had a long wait for the main course. Food was good. Waitress was nice. Just not great.
Mitchell's (along with Ruby's) defines what a High-End steakhouse should aspire to be in the 2020s. To pull-off the genuinely high-end experience, however, probably isn't as easy as they make it look (and taste) and it isn't cheap. Two people with several courses including a shared dessert and a drink from the impressive by-the-glass wine list, $240. You could do it for less, of course, without the booze, but then it still would've been $210. When you enter into the realm of a Mitchell high-end eatery, you should be willing to give in to your every desire (speaking of food of course). Mitchell's delivers a top-notch experience and deserves its top-notch ratings.
Reservations required, don't even think about walking in and getting a table -- but there's always the beautiful bar. One last thing, the ambiance was virtually amazing with what I perceived to be an Egyptian influence. It was a perfect complement to a grand dining experience that every carnivore should experience as often as possible (or affordable)!
My girlfriends food was delivered before ours....mine and the couples food came out right after....but ours was cold....they had to redo ours by the time it came out my gf was already done eating....they did take 1 dinner off each check....I know it was restaurant week and they were very busy..
Went for restaurant week and a belated birthday. Food and Service were outstanding. Will return.
Went during Restaurant Week. We both got the Oscar Filet, Caesar Salad and the Orange Butter Cake.
All excellent in taste and presentation. Service was outstanding.
Great service. Great food. Never disappoints.
Great! It’s been awhile since we have been there and the food was delicious!
Food was good, service was just okay. Never saw our waitress after we put our food order in. Came back long after we were finished eating. Wanted to order another glass of wine but had already finished my meal. She also forgot to ring in the béarnaise sauce with my steak. Like I said, food was good but we’ve had better experiences for the price at other steakhouses in town.
This was our 3rd visit to this Mitchell's, but the second visit in a row where the service wasn't that great. There were four of us in the party and we made a reservation for 2 hours prior to show start time at the Ohio Theater. We ended up being late, due to the service. One of the individuals at the table finished his beverage and asked for a refill. We had to ask at least 4 times and wait roughly 30 minutes just to get a drink refill. Everyone at our table ordered soup, but 2 were missed and we had to wait about 20 plus minutes for those to come. By the time the steaks finally arrived, we had been there for about an hour and a half. My steak was over cooked from the medium rare I ordered, but didn't comment as we only had 30 minutes left to show time. The also missed one of the sides, which didn't come out until everyone's entrees were finished. They did take that side off the bill Then since it was my birthday, I got a free dessert, so waiting for that is what ended up taking the rest of our time and making us late to the show. On a whole, likely won't make a reservation prior to seeing a show again.
Nice place for business meal, quiet lunch or dinner. Not as fun and exciting as I like for a fun dinner out after a busy week.