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We have been to this restaurant a few times and each time we usually get great service and the food is excellent. We went Saturday and it was busier than usual so we expected to wait. We had a reservation and were seated within minutes of being there. It took a few minutes before our server came and we gave her our drinks order at this time. It took her about ten minutes to bring us water and a coke. We then ordered our food. The server then left and it took her another 20 minutes before she brought us the complimentary bread. She did not come back to our table at all to check on us. Then after we had been waiting about 30 minutes she came and told us they didn’t have pasta for my husbands dish. Then she left and came back 10 minutes later and said they didn’t have red potatoes for my dish. At this time we had been waiting an hour for our food. I then complained and told her that we had been waiting an hour for our food. She said oh I know and left and within a couple mins she brought back our meals. Mine was full of vegetables that were not presented as it was written on the menu and we had 5 pieces of shrimp on a tiny crab cake. It looked more like an appetizer. We only ate the broccoli, the green beans didn’t have any seasoning on them, and one of my sides was supposed to be grilled with sauce and feta cheese and they were just burnt. As much as I have enjoyed this place on the past I don’t think we will be back.
Great night out.
We have eaten here many times before (our friends are Landry card holders) and the food and service has been great, however not this time.
My wife ordered the cedar plank salmon and asked for it to be well done. It was basically raw and had to send it back. Our friend ordered Sea Bass and got Salmon with shrimp and scallops, had to send it back (server admitted she heard wrong). It took at least another 20 minutes to get their food. It was not put as a priority. Drinks were not refilled, unless asked. Nothing was offered in the mean time, etc...
The Manager came over and apologized a couple of times, but nothing else.
My trout was dry and luke warm and the potatoes were cold. I did not bother to send it back, since I wasn't feeling well, but ended up not eating most of it. Only one of the 4 of us got what she ordered and was able to enjoy it.
No amends offered.
This meal & lack of service was not worth the price at all.
It may be a long time before we come back if we do at all. There are a lot of great restaurants in Louisville, so we don't have to settle for this type of food and service. We did give 2 stars vs 1, only because the two meals that got sent back were a lot better the second time around. However, I can not honestly recommend this restaurant at this time.
The quality of the food was on par with a local Captain D’s but at five times the cost. The shrimp was no different than what you would receive at a Denny’s. The andouille sausage rice was like a sweet rice a roni with a small sliver of sliced sausage put in it. My wife’s sauce for her stuffed cod had the consistency of water with no flavor. Very disappointing as we eat here often and quality of the food seems to be worsening with each visit. This will probably be our last.
Service was great and the food was fresh!
The waiter was frantic, order came out wrong, wedge salad was wilted and the waiter said he would take care of it but nothing was done. Drinks were empty most of the meal. The waiter was incredibly kind but he was struggling to meet the normal standards of Mitchell’s we know and appreciate.
Our service and waitress were exceptional. With the exception of our New Years visit, we have never had a bad meal or poor service. Great restaurant.
First time at Michell’s and really enjoyed it. It was really chilly in there but the food and the service was great! We can’t wait to go back.
Mitchell’s was our first time experience. We read all the reviews before going. The reviews were so negative, it almost caused us to cancel.
So glad we didn’t! Our waitress was attentive, informative, and pleasant.
The prices were reasonable , the food was excellent.
My friend had the house salad with ranch, and the seafood platter.
I had the clam chowder, and shared her seafood platter. Our waitress even brought it divided on two plates! No extra charge.
We were pleasantly surprised, and wondered who all the negative reviews came from.
We will be going back!
All levels of quality have dropped at Mitchell’s and I do not think I’ll be going back. It’s simply not worth the money anymore
Mitchell's fish market is a great seafood restaurant with fish chips to a creative chef's special. Can have a conversation without neighbor noise or loud music. Dessert is must with a great selection.
had to wait over 20 minutes to get our tan processed because the server said he needed a manager to run our Mitchell’s gift card through ...
I would have expected an apology from the floor manager and to be comped for our dinners as would any top-notch restaurant.
Sadly, that did not happen.
Extremely slow service. Waited 20 minutes for drinks. Salad came with entree. Did not offer bread or dessert. Just gave us our check.
Our server Lauren was wonderful. Food and service was outstanding, as usual!