Mitchell's Fish Market - Louisville
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Sun - Thu 4:00PM - 5:30PM 8:30PM - 11:00PM
We had a large group and in the effort to bring all of our food at once; some of it was cold. The server replaced it however. Bring it while it's hot. I ordered the carrot cake to go and it was stale when I got home to share it.
To be frank, our meal did not seem to flow naturally in the slightest. While dining we felt slightly interrupted each time our waitress came to the table. She overly explained what very simple things were, and she ran on when we tried to politely suggest we understood what we were ordering.
For example: she let me know what a shrimp cocktail dish would entail and to follow; how most people mix up an Ahi Tuna bowl to eat it...*awkward pause* Yes. We are aware...thank you...?
Outside of this, each time she visited we felt the need to ask for things that, to be honest, should have been anticipated needs a server sees no matter which restaurant it is.
Our meal took much longer than it should have, and we were very specific about when we would order entrees so as not to stay past close. Unfortunately, that timeline was blown when: the soups were brought incorrectly, we did not get to order when they were delivered, and when we many menu items were unavailable after waiting to order them.
If you have 86’d oysters at a “Fish Market” you might want to say something. If you don’t have a dessert, you shouldn’t offer it. Pretty simple stuff.
I was certainly pleased with the Birthday wishes that were given to my dear friend, but I was not impressed with the service in any respect. As a former fine dining manager, the experience was embarrassing and mediocre at best.
Always very well done and great food
We had a very pleasant experience!
Our food was excellent!
Outstanding service and
Michelle the General Manager
Food was good on Thanksgiving but the server was not focused. A couple of oversights is acceptable but here are six the server made: She thought I had ordered when only 3 people at our table had ordered. She brought potatoes as my side instead of beans I had ordered. She asked if we wanted to see a dessert menu when we had already ordered dessert which was part of our three-course meal. She added tea on my bill when my wife and I only had water. We were finished and paying and the same server began to serve us a meal as if we had just ordered. She realized her mistake but then did it again with the next plate.
Actually unimpressed. Restaurant was a little dirty, especially the drink menu & dinner menu. My husbands wine 🍷 had cork in it, a lot.
Food was ok, but I ordered blackened salmon & I ended up taking it home to my dogs since it was not necessarily blackened. My Super Salad was great. I do not normally give negative review but truly for $113 it was more like a $30 dinner for 2
Great food outstanding staffs keep up the good work
Celebrated my Birthday. Food was awesome! I had the Ocean Cobb salad! It was awesome.
Excellent dinner and outstanding service! Perfect for a dinner with friends and family.
Very disappointing service.
The appetizers were amazing! The service was great. Some of the main meals left a lot to be desired.
The kitchen took a very long time. It took around an hour to get our meals. Not good when you have two children in your group. Not sure if we’ll be back.
Clam chowder was not hot enough for me. All else was good.
On November 8, 2019, we contracted Mitchell Fish Market’s private room for my family (10). We were told we would have a server dedicated to our private room.
1) the server was not checking in on the family regularly because the manager had her working both our room and the regular patrons outside the restaurant. She was so busy that I personally had to regularly gather appetizer dishes.
2) did not have someone regularly checking on drink refills.
3)waited a long time for food. Several of the dinners were cold and mushy.
3) one family member did not get her dinner order at all and had to reorder when the others received their dinners!
4) again after eating dinner, I was gathering the dirty dishes out of the front of my family!
My husband and I were so disappointed with the coordination of the server and how she was working both our room and other patrons in the restaurant! It was our understanding when signing the contract that the server would be taking care of us only!
Our total bill was $1,200 and the only thing good about the evening is the privacy of our room! Disappointed disappointed disappointed!
Always wonderful, had been here two weeks ago and noticed the $25 full meal deal for early bird diners and tried it tonight. We tried most of the offerings at our table. Everyone was very pleased. Drinks (not part of the deal but very nicely done by the bartender) & dinners were enjoyed by all.
I GOT THE KING CRAB LEGS AND THEY WERE AWESOME. ALSO THE JAMBALAYA WAS EXCELLENT TOO.
ALWAYS A PLEASURE
Disappointed in service and good quality. Lengthy waits for requests of bread and beverages. Shrimp and scallops rubbery/overcooked. Manager did bring more that were better.
We shared the ahi tuna appetizer, salad, & lobster & crab topped cod. Everything was very good. The cod had smashed potatoes & asparagus.
Always a great time! The flounder stuffed with crab is delightful. Hubby loved the Fisherman's Platter. Mom had broiled scallops and Dad also had the flounder stuffed with crabmeat. The staff is so attentive and always make us feel welcome. Thanks for making my Dad's birthday so special!!
We had made reservations through open table and were seated right away. The restaurant was not full however and there were plenty of open seating. We were greeted by Travis, our server, who told us he was getting an order from another table and he would be right with us. Two of the party members ordered surf and turf which included a 6 oz. filet and we were told that they were out of 6 oz. filets and that we would have to choose something else or purchase a bigger steak. With those options, we elected to purchase a bigger steak however we feel that since they were out of 6 oz. filets we should’ve been given the 8 oz. at the 6 oz. price. I ordered my filet medium, it was well-done when it came to the table. We did not enjoy our dinner experience at Mitchell Fish Market and will not be returning there.
We enjoyed a wonderful meal and we're very impressed with the executive chef. One of us (party of 4) ordered an 8oz filet and it seemed a bit small when presented. Unbeknownst to us, the EC reviewed the order and presented us with an 8oz filet mid-meal saying he noticed we had received a 6oz in error. We were impressed and thanked him profusely. Both filets were perfectly prepared medium rare as we're the other meals as well. Thank you Mitchell's, EC, and team.
Great round table for 8. The waiter was superb - great evening & great food!
We ordered lobster tails at $35. They were not cooked and the restaurant was out of lemons. The dish and side were lukewarm. At the price charged, we should have had hot food and a serving of sides that was adequate. Not a couple of forkfuls. Poor value for the money. We are frequent customers and were very disappointed.
Cold food. Kitchen was short on staff
Very nice. A birthday dinner. Server was outstanding.
Restaurant was not crowded and the service was fine. My clam chowder was great, hot and creamy. My scallops were fine but my veggie sides were cold, told the waitress but got no response did not know if she heard me and she was waiting on a table of ten so..... it will be awhile before I come back.
Service was nice but not always attentive
Drinks were over iced
I had the Seafood Cobb! It was outstanding! The other person had the Fish Taco’s and he said they were perfect!
The food is excellent, with a good array of seafood. An area for improvement would be service. Wait times are longer for this level of restaurant. We had to wait for bread and my water cup was empty three separate times. Maybe having servers watching for bread and drinks could be a start.
The ambience and food was good.
Food was great, but our server was extremely slow in getting us our drinks and checking in on us.
Had a wonderful birthday dinner with my husband. The food was delicious and our server was wonderful and very attentive. We will definitely be back soon!
Always dependable ! Good service and great food. We were treated with respect and regard upon entering as well
Hostess was fine,,,,server was great,,,,scallop dish was overcooked and sauce was too strong,,,,we will be back and order something else,,,
Waitress was preoccupied talking to other people. Food was average. Not a good value.
Great food! Maryland style crab cakes did not disappoint
Not satisfied with meal overall. Limp salad and bland seafood trio. Salmon almost raw. Service was pleasant.
Kind of an off night for a restaurant that we frequent. Service was a little slow, bread and my scallops were not cooked well. Was not the norm.
I think our server was distracted.
Been to this location many times in the past. Overall food quality and service has gone down over the years. We will never return to this location.
As always, the food was excellent and the service outstanding. There was a slight mix-up on a side order selection, but the manager was very accommodating in making it right. Would definitely recommend Mitchell's Fish Market.