The host upon arrival was completely nonchalant and refused to seat us for over 30 minutes although we had reservations and tables were open. We finally went to management and were seated promptly. Should not have had to go thru that...but our server Leslie was great.
New Year’s Eve
Fish was cold, steak was over cooked, glass was cracked, waited long time for mediocre meal.
Our 2017 NYE dinner here was regrettable. Even though we had a reservation we were told we'd have to wait in the bar for 30 min for a table to clear because the diners weren't leaving quick enough even though the restaurant appeared pretty quiet overall. Instead, we found an open table in the bar and requested to be seated there...then I wrangled 3 menus from the unamused hostess. Our expensive entrees were cold and/or had the incorrect side dish per the actual menu. I mean who throws jambalaya like rice down on a plate of $35 stuffed shrimp and lobster instead of mashed potatoes? We asked for the potatoes and 1 new hotter entree and were told the manager would be by. My friend received a brand new hot entree in 15 min while my other friend sat still waiting for the corrected mashed potatoes...finally our waitress went back to grab them 5 min later. By this point in the meal our original food was cold and we never saw that infamous manager at the table the whole night. Our first and only round of drinks was good, but our waitress never even thought to ask us if we wanted another round on NYE. If you still go here and want to salvage your evening , skip their also disappointing shark finn pie for dessert and head to Ale House for their awesome buried treasure ice cream pie or go to J Alexander for their wonderful chocolate martins. This is my 2nd and last subpar dinner here.
Food is not worth for that price. Soup was not hot and salty
Service is pretty much non existence
I heard the restaurant has closed down as of Jan 1st
Service was terrible. We sat at the table 30 minutes before a waiter came to the table. Then it was another 20 minutes before he read the specials to us and by then we just wanted to order and eat. We were there almost 3 hours and not by our choice. We had planned to be out in under 2 hours. Will not return.
Service was pretty poor. Brought the wrong entree out for me. Then brought what I ordered- fried shrimp and fries. However; failed to bring out ketchup or cocktail sauce. Waiter never returned to the table to check on us until we were finished. It will be a while before we return.
Apparently this establishment has closed as of today! No wonder it was not up to par on Saturday.
Worst meal we have had there and staff were fighting amongst themselves in the bar area
We dined at 6:15 on a Thursday evening. There were only a few other tables with diners. Waiter was very kind, but service was EXTREMELY slow. Our three course meal took well over two hours, and it wasn't because the waiter didn't want to rush us. It took well over an hour for our entrees to be served. Lobster bisque was tasty once you broke through the skin on top. Bits of lobster were very over cooked. Calamari was tasty, but you had to remember to keep your fork for your main meal, as only one fork was provided at each place setting. Entrees were crying out for salt.....but who wants to dump the salt shaker on their dinner plate? We were a party of five. The waiter cleared three of the plates. I was almost finished, but intentionally held onto my plate so our guest of honor, who was obviously still eating, wouldn't be the only person with a plate in front of him. This is one of my larger pet peeves in restaurants; to me, removing plates from all but one guest is very rude. The food was surely not worth the cost of the bill. We will not return.