Mistora

Commentaires sur le restaurant Mistora de personnes qui y ont mangé. Selon des cotes récentes.

1. T

   Tim

   San Francisco1 commentaire

   5.0

   Y est allé le 21 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Amazing new cocktail & tapas bar in Atlanta. The cocktails we're extraordinary. I came with my partner, but would love to come back with a small group. Food was also incredibly delicious, we didn't eat so much. Portion sizes weren't huge, but they were still filling. Very much a social dining atmosphere. Cheers.
   

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2. D

   Dan

   Phoenix 3 commentaires

   1.0

   Y est allé le 15 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 5

   Had a very special valentines dinner planned. Sat there for two hours and not one plate came out of the kitchen. The tables around us were saying we got scammed. We left without ever getting our food.
   

   MistoraA répondu le 18 mars 2025

   We sincerely apologize for the disappointing experience you had on Valentine’s Day. We completely understand your frustration and truly regret that the night did not meet expectations. Due to unexpected staff call-outs, we were severely short-handed, and unfortunately, this led to long wait times, poor communication, and an overall lack of coordination that is absolutely not the standard we aim for. This event was meant to be a test run, but we recognize that we were not fully prepared for the volume of guests, and we take full responsibility for the shortcomings of the evening. Your feedback is invaluable, and we are actively making improvements to ensure better staff training, clearer communication, and a more seamless dining experience moving forward.
   

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3. C

   Charlotte Jada

   Atlanta2 commentaires

   1.0

   Y est allé le 15 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   This was by far the worst experience I have had in Atlanta and I have been here for 34 years. This establishment is small and quaint however they are so unprepared to take one customers. We waited 45 minutes for water and one glass of champagne. At the hour and 15 minute mark, we inquire about an hour light bites only to be notified that they had run out of food. One of the waitress brought around complementary shots of tequila, and when we complained and told them that we were going to leave because they had no more food, they ask us to then pay for the champagne that we waited an hour for and the complementary shot. It’s was horrible!
   

   MistoraA répondu le 18 mars 2025

   We sincerely apologize for the disappointing experience you had on Valentine’s Day. We completely understand your frustration and truly regret that the night did not meet expectations. Due to unexpected staff call-outs, we were severely short-handed, and unfortunately, this led to long wait times, poor communication, and an overall lack of coordination that is absolutely not the standard we aim for. This event was meant to be a test run, but we recognize that we were not fully prepared for the volume of guests, and we take full responsibility for the shortcomings of the evening. Your feedback is invaluable, and we are actively making improvements to ensure better staff training, clearer communication, and a more seamless dining experience moving forward.
   

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4. C

   Chris

   Atlanta2 commentaires

   1.0

   Y est allé le 15 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Avoid! Worst dining experience of my life. Waited forever for basic communication, a hello, water, anything, for a crazy amount of time. They would apparently run out of the ingredients for a certain dish, not say a word, and lie to us that the food we ordered 'was coming'. Then 30-40 minutes later, they'd grab something cold and random from the kitchen without asking us if that's an okay substitution, and throw it down in front of us, before running away again. All food (that we did get) was burnt and downright inedible. Cocktails were very bad, and they put a BIRD feather in my drink?!? We wasted 3.5 hours of life here, and got served two 'appetizers'. End of the day, they tried to charge us for the food we never even received, threw on their own gratuity (which we were not informed of), and charged us full price on a super cheap bottle of wine that wasn't even on the menu. Clearly, staff walked down to the Chevron and grabbed a few Sutter Home dusty bottles there. Gave huge scam vibes. All staff and managers need to learn how to have basic communication with your guests and each other. It was embarrassing to watch, and the night was ruined.
   

   MistoraA répondu le 18 mars 2025

   We sincerely apologize for the disappointing experience you had on Valentine’s Day. We completely understand your frustration and truly regret that the night did not meet expectations. Due to unexpected staff call-outs, we were severely short-handed, and unfortunately, this led to long wait times, poor communication, and an overall lack of coordination that is absolutely not the standard we aim for. This event was meant to be a test run, but we recognize that we were not fully prepared for the volume of guests, and we take full responsibility for the shortcomings of the evening. Your feedback is invaluable, and we are actively making improvements to ensure better staff training, clearer communication, and a more seamless dining experience moving forward.
   

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5. R

   Reginald

   Cleveland 2 commentaires

   1.0

   Y est allé le 15 février 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 1

   Waited 3 hours to be served and still didn’t get all the food ordered
   

   MistoraA répondu le 18 mars 2025

   We sincerely apologize for the disappointing experience you had on Valentine’s Day. We completely understand your frustration and truly regret that the night did not meet expectations. Due to unexpected staff call-outs, we were severely short-handed, and unfortunately, this led to long wait times, poor communication, and an overall lack of coordination that is absolutely not the standard we aim for. This event was meant to be a test run, but we recognize that we were not fully prepared for the volume of guests, and we take full responsibility for the shortcomings of the evening. Your feedback is invaluable, and we are actively making improvements to ensure better staff training, clearer communication, and a more seamless dining experience moving forward.
   

   1 personne a trouvé ce commentaire utile

6. A

   Alden VIP

   Houston1 commentaire

   1.0

   Y est allé le 15 février 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 3

   Unfortunately we had a horrible Valentine’s Day experience. The main complaint was that it took 90 minutes to get our appetizers and over 2 hours for our entrees, both of which were cold and came back wrong. The waitress asked us 9 times clarifying what our orders were, we counted. They were out of 3 entree options by 7:30pm. We had to ask for our water to be filled initially and we were never asked for a refill on water or other drinks. They were poorly staffed and it wasn’t even fully filled. You will also be charged an automatic tip for the poor experience. Overall, not the service you expect for a place that charges $18 drinks. Save your money!
   

   MistoraA répondu le 18 mars 2025

   We sincerely apologize for the disappointing experience you had on Valentine’s Day. We completely understand your frustration and truly regret that the night did not meet expectations. Due to unexpected staff call-outs, we were severely short-handed, and unfortunately, this led to long wait times, poor communication, and an overall lack of coordination that is absolutely not the standard we aim for. This event was meant to be a test run, but we recognize that we were not fully prepared for the volume of guests, and we take full responsibility for the shortcomings of the evening. Your feedback is invaluable, and we are actively making improvements to ensure better staff training, clearer communication, and a more seamless dining experience moving forward.
   

   1 personne a trouvé ce commentaire utile