Milestones Grill + Bar - Ottawa - Sussex

4.3
icon/ic_reviewCreated with Sketch.
348 Reviews
icon/ic_price_rangeCreated with Sketch.
CAN$30 and under
icon/ic_cuisineCreated with Sketch.
Global, International

Top Tags:

Pre/post Theatre
Casual
We have a thing for stories. We tell ours through our fresh ingredients and our passion for the plate. Twenty-five years ago, the Milestones story began in Vancouver on Denman Street. Today, we span coast-to-coast, with locations in British Columbia, Alberta, Ontario, Newfoundland and Saskatchewan.
It's the passion in our recipes that makes a visit to Milestones truly unforgettable. Whether you come for a favourite meal or love trying new and trendy dishes, Milestones is all about great food without the pretension. We're an impromptu meeting place for friends and a cozy spot for date nights. We're familiar and friendly, but always on the cutting-edge. We're nights to remember and remarkable flavours to savour. That's how we set the table at Milestones. Be part of the story...
What 348 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
87% of people would recommend it to a friend
Sort by
Filters
c
Las Vegas
16 reviews
Dined 6 days ago
Overall4food4service4ambience4

Very good service - always with a smile and the food was also very good

SV
Toronto
6 reviews
Dined on November 12, 2019
Overall5food4service5ambience5

Never disappoints and they now have Wente Chardonnay Morning Fog on the wine list. My absolute favourite!

WR
1 review
Dined on November 11, 2019
Overall5food5service5ambience5

Booking with Open Table was a breeze. The Mikestones staff were all very personable and attentive. The atmosphere was lovely and the food delicious!

JB
1 review
Dined on November 6, 2019
Overall5food5service5ambience2

Excellent experience the only issue was the access by cab arriving and leaving. It was not easy for my dinner companion since she was using a walker. We were let off on the other side of Sussex and had to walk to the restaurant. On leaving the restaurant we had to walk to the Chateau Laurier to get a return cab.

PJ
Toronto
2 reviews
Dined on November 5, 2019
Overall4food4service5ambience3

Service was excellent!!! Chef was able to accommodate my dietary needs and I truly appreciated it!!

KM
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

My cousin was in from the USA and we decided to meet up for dinner at Milestones. This was our first time at this location and, with our reservation, we were seated immediately. She enjoyed a noodle bowl and I the crispy chicken sandwich, which was delicious! For dessert, our server recommended the rhubarb crisp with vanilla ice cream and it was a perfect ending to a lovely dinner. I would dine here again and recommend it to family and friends.

TS
1 review
Dined on October 30, 2019
Overall5food5service5ambience5

We were a party of 4 on a Wednesday night, the food was excellent as was our server.

MK
Ottawa
4 reviews
Dined on October 27, 2019
Overall3food3service4ambience3

Sunday brunch was nice - but the dessert options could use a refresh

MA
1 review
Dined on October 25, 2019
Overall3food4service2ambience2

The restaurant was busy. The hostess asked if we would be able to leave our table within 2 1/2 hours, to which we agreed. We ordered appetizers, salad and main course. The salad appeared approximately 2 minutes after the appetizer appeared. We ate our appetizer and had just started our salad when our main course appeared. We had to ask to have them take the main course back to keep warm while we ate the salads. Our main course would have been much better if it hadn’t sat for 20 minutes or so.
We were not offered dessert or coffee. We were out of the restaurant in under an hour and a half. Really disappointed in the rushed service.

S
Ottawa
1 review
Dined on October 19, 2019
Overall4food3service4ambience2

The food was good but not worth the price also there is no ambiance

The menu wasn’t all that great

m
Montreal
18 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

Nice restaurant, nice staff. The food is good. I would recommend this place.

B
Montreal
9 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

Best of milestones that i know. Good service. Good bellinis !

CK
1 review
Dined on October 9, 2019
Overall2food2service5ambience3

We were four friends that went in for dinner. The bellinis were good. I ordered the surfside salad and was really disappointed. The salmon tasted old, the avocado was sour, and the whole flavour of the salad was off. My friends ordered the butternut ravioli and Mediterranean chicken and were happy with it.
The women’s bathroom was really dirty, the sanitary disposals were overflowing and the toilets were dirty. Although the service was great and quick, I was dissolved with the quality for the money I spent.

MJ
1 review
Dined on October 4, 2019
Overall4food4service5ambience4

We had an enjoyable time at this restaurant. We particularly enjoyed the serviced provided Chad, our server.

FS
1 review
Dined on October 4, 2019
Overall4food4service4ambience4

The butternut squash ravioli are to die for... so delicious! Always keep them on your menu.

J
Vancouver
1 review
Dined on October 4, 2019
Overall4food5service5ambience4

I appreciated the service in French. I like pretty sexy elegant waitresses but some of yours don’t have the body to wear revealing clothes as they do. It ends up looking cheap if not gross. A quality classy and sexy uniform might hide body’ shameful shapes.

KR
1 review
Dined on October 3, 2019
Overall5food5service5ambience5

We had a great time catching up with friends at Milestones. The service was excellent and very timely. The food was amazing and we will be back.

B
Vancouver
3 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

Awesome food

S
1 review
Dined on September 27, 2019
Overall5food5service5ambience5

The food and atmosphere were both amazing. The service was friendly and quick. A great location, downtown, right near the Rideau centre.

HE
1 review
Dined on September 24, 2019
Overall5food4service4ambience5

Service was great, so was the atmosphere. The food was awesome aside from the fact that the seasoning was bit too salty for both my guest and myself. We had the grilled sirloin. Also, we very much appreciated the fact that the calories were mentioned on the menu, for each meal. Would recommend, definitely.

K
1 review
Dined on September 21, 2019
Overall2food2service3ambience4

Food was mediocre. I ordered Mediterranean Chicken, the chickpeas were cold and very firm, the veggies in general seemed to be under cooked, chicken was okay, not great. My partner had a Thai chicken dish, it was also just okay. Had the goat cheese and roasted garlic ap, very disappointed compared to other locations. Had the same dishes previously in Burlington and Guelph, much better in those locations.

The waitress was very polite and as prompt as she could be given how busy it was. Service was good, food was just okay.

c
1 review
Dined on September 20, 2019
Overall5food4service5ambience5

We had some friends from out of town visiting and I thoughtthat Milestones would b a great place to have dinner. We really enjoyed our dining experince. Stephanie (Vana) was very efficient, knowledgable, and friendly. I'll keep coming come :)

CH
Toronto
2 reviews
Dined on September 7, 2019
Overall4food5service5ambience4

Consistently good food with complex taste and excellent wait staff. Very accommodating in regards to our menu requests. We were a group of four and the first two tables we were offered were stuck behind large, noisy groups; our request for a better table was politely and promptly dealt with.

OT
Montreal
4 reviews
Dined on September 6, 2019
Overall3food4service4ambience5

Not in time for our reservation. Got the table 20 minutes late. Portions smaller than what they used to be but prices remain the same. Not our best experience at Milestone’s...

BS
Ottawa
1 review
Dined on September 5, 2019
Overall5food5service5ambience4

Our food was really good and the server was excellent too. The only criticism of my food was that the lobster sliders hardly had any filling in them.
It was too noisy but we are of THAT vintage I hate to say.

OT
Ottawa
1 review
Dined on September 3, 2019
Overall3food3service4ambience3

Overall, I would recommend Milestones. However, it did not completely meet my expectations, which were based on previous visits. The appetizer, calamari, was fabulous, as we have come to expect. Our server, (whom I believe to have been a new or newer employee because he was shadowed by someone coaching him), was gracious and efficient (although he did forget to tell us his name). The young man who bussed the table after the appetizer was about to take our dishes, but he stopped and asked if we were eating anything else. When we confirmed that we would be, he took the used cutlery off the plates, and placed it on the table. If it had been placed on a plate or napkin, I would not have been concerned; however, I did not want to reuse a fork or knife that had been on a table of unknown cleanliness.

My dining companion and I both ordered sirloin steak; he ordered medium, and I ordered medium rare. When the plates arrived, I could see my steak was half the thickness of his. That would have acceptable, except that it was well done. This was the only time during our time there that I really needed to speak to a server, and I could not get anyone's attention. When the woman (whom I am assuming to have been the senior server) came over, I showed her the meat, and there was not a moment's hesitation about changing it. When she returned, the steak closely resembled that of my dining partner; it was cooked the way I had requested and was very tasty.

As I said, overall, we had a good evening, but several small incidents reduced my rating from excellent.

HM
1 review
Dined on August 31, 2019
Overall4food5service5ambience4

The service and food was great! We were out on the balcony which was lovely.

PC
Montreal
1 review
Dined on August 31, 2019
Overall5food5service5ambience5

Wonderful and efficient staff. Made for a nice pre-theater meal.

l
1 review
Dined on August 30, 2019
Overall2food3service1ambience2

Horrible service, unknowledgeable staff, ladies bathrooms were flooded and filthy. Will not go back to this location! Milestones are usually great, will stick with kanata location! Where is the management? We tried to voice our concerns but staff looked like deer in the headlights. New menu this week so staff had no idea what they were serving. No wine, no craft beer, so slow. Arrived for 7pm reservation and didn’t even get 1st drink till 7:50, we had to be somewhere for 9pm. Nowhere was there manager walking around checking on patrons or seeing if staff were swamped. They said they were busy cause of theatre crowd, guess what you are a restaurant and that is no excuse.poor management for sure. Food wasn’t bad but couldn’t make up for the rest of the scenario. Beware going here! We won’t be back, too bad. This would have been our new go to downtown but not now.

TM
Ottawa
3 reviews
Dined on August 29, 2019
Overall5food5service5ambience5

We dined prior to attending the Broadway play “Come From Away” at the National Arts Center. The waitress was quick to acknowledge our need to be out on time. The service was excellent, friendly and the food perfect; although I had wanted the Meatloaf dish but sadly it was not available. Overall a great experience and made our evening that much better.

JT
1 review
Dined on August 27, 2019
Overall3food3service4ambience3

Courteous service from a very friendly staff.Restaurant is noisy when it is crowded. Good menu.a bit pricey.

m
1 review
Dined on August 25, 2019
Overall4food4service5ambience3

Great steaks and excellent service.
Recommended if you are in the area.

OT
Montreal
2 reviews
Dined on August 24, 2019
Overall5food5service5ambience5

Everything was really good and the wham bam shrimp was addicting. We’ll be back because my boyfriend loved his food and kept stealing sips of my mojito because it was so good. Perfect date night spot.

M
1 review
Dined on August 22, 2019
Overall2food1service3ambience3

Hamburger was small, overdone, lacking flavour.
Veggies that came with salmon and rice were likely a bag of frozen.
Salmon was good.
Would have had a better burger at home or Harvey’s.

TT
New England
3 reviews
Dined on August 14, 2019
Overall5food5service5ambience5

Loved it! Will definitely be back!

BM
1 review
Dined on August 4, 2019
Overall1food2service1ambience4

I would never recommend this location as the service was shockingly slow. Our reservation was at 7:00 and we didn’t get out of the restaurant until close to 11pm. My mother and sister had to get up several times from the table to get the waiters attention. We waited a minimum of 20 mins for our drinks.

SW
Ottawa
7 reviews
Dined on July 31, 2019
Overall4food4service4ambience5

Food was good and live the music on Wednesdays and Thursdays. My friend and I sat on the patio which was absolutely gorgeous. Both times I've been there I found the service to be slow

MT
Montreal
3 reviews
Dined on July 28, 2019
Overall4food4service4ambience4

It was a good very dinner, service was good.

The only issue we had was with our waiter`s appearance (11 MIKE L): he seemed to have long greasy dirty hair which we found unsuitable for someone working with the public. We are not overly critical people -- I suggest the manager takes a look for himself and decides if he would like the young man to bring him his food.

J
1 review
Dined on July 25, 2019
Overall4food4service4ambience5

I really enjoy every meal I have at Milestones. The food is very good, the atmosphere is great, it's nice and relaxing, it doesn't feel like you are having dinner in a nightclub, and the price is right.

B
1 review
Dined on July 24, 2019
Overall5food4service5ambience5

I already left a review on google. Your server Ali was very accommodating and really cared about our night. Would definitely come again if we receive the kind of service we did this time. Food was great as well. My fish tacos seemed a little cold but not a big deal as your server was very nice and friendly. The prime ribs were fantastic and no issues with that.

Tweets by Milestones Grill + Bar - Ottawa - Sussex