MILA

Le recensioni di MILA delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. t

   tyon VIP

   Kansas City2 recensioni

   2.0

   Visitato oggi

   1. Complessivo 2
   2. Cibo 5
   3. Servizio 1
   4. Atmosfera 5

   Maybe we just went on an off day but the service was not great. Very passive aggressive and not accommodating. We left without being served after waiting nearly 30 minutes for drinks.
   

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2. S

   Stephanie

   Greater Boston1 recensione

   4.0

   Visitato 1 giorno fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 5

   Really good vibe and ambience. Food tasted so good wish I could’ve tried more
   

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3. C

   Carlos

   Monterrey1 recensione

   5.0

   Visitato 1 giorno fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Bonito lugar , cómoda rica y buen ambiente ! En la terraza realizan shows de fuego
   

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4. S

   Stephanie

   New York1 recensione

   1.0

   Visitato 2 giorni fa

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 1
   4. Atmosfera 4

   Despite telling our server many times that my guest had a fish allergy, he delivered three consecutive dishes —- all vegetable dishes from the sides menu —- saying they did not contain any fish, different preparation utensils were used, etc. After these were delivered to the table (one at a time so there was ample time for the server and kitchen to align) a frantic busboy would run up and remove the dish saying it actually used fish for sauce flavoring. Unfortunately, on the third error, my friend ate the mushroom dish before they informed her it also had fish flavoring (after swearing up and down that it didn’t). Thankfully she is fine but I expect someone to reach out to me about this. Not only was dinner ruined but she could have been seriously harmed.
   

   MILAHa risposto oggi

   Dear Stephanie, Thank you for bringing this very serious matter to our attention. Please accept our sincere apologies for the distress and inconvenience this caused you and your guest. We take all allergy concerns extremely seriously, and we regret that this situation unfolded the way it did. We wanted to let you know that we have already tried to reach you by phone and will make another attempt today. Your feedback has been escalated to our management team, and we are committed to addressing this matter thoroughly. Thank you again for bringing this to us, and we look forward to speaking with you directly. Sincerely, Guest Relations Manager Hortencia
   

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5. T

   Tom VIP

   Omaha2 recensioni

   1.0

   Visitato 2 giorni fa

   1. Complessivo 1
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 3

   This is probably the most over-hyped restaurant I’ve ever been to. The best part of the premium tasting menu was the seafood tower that any place can replicate. We spent $800 for two and an hour and fifty minutes in, someone came up to tell me they had another reservation for our table in a few minutes.
   

   MILAHa risposto 1 giorno fa

   Dear Tom, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations, especially regarding the value and pacing of your visit. We’d like to clarify that our two-hour dining experience is a clearly stated policy across all our reservations platforms. This policy helps us ensure that all guests receive timely and attentive service, especially during busy periods. We understand, however, that being reminded of this near the end of your meal can feel disruptive, and we regret if this impacted your evening. Thank you again for bringing your concerns to our attention. Sincerely, Guest Relations Manager Hortencia
   

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6. A

   Aleksandra

   Naples1 recensione

   3.0

   Visitato 2 giorni fa

   1. Complessivo 3
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 2

   The food was really tasty, no complaints there. However, the overall experience fell short. The service felt rushed, and we were in and out. The noise level was quite high, and the lack of space between tables made it hard to relax or have a conversation. For the price point, the atmosphere and service just didn’t match up. Great food, but not the best value overall.
   

   MILAHa risposto 1 giorno fa

   Dear Aleksandra, Thank you for taking the time to share your thoughtful feedback. We’re happy to hear you enjoyed the food and appreciate your kind words on that front. We’re sorry to learn, however, that the atmosphere and pace of service left you feeling rushed and made it difficult to fully relax. We understand how important these elements are to creating a memorable dining experience, and your comments have been shared with our team for review and improvement. Thank you again for bringing this to our attention. Sincerely, Guest Relations Manager Hortencia
   

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7. S

   Sage

   Baltimora3 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   So fun and delicious! Highly recommend the experience of going
   

   MILAHa risposto oggi

   Dear Ms. Sage, Thank you for your wonderful feedback! We're delighted to hear you had such a fun and delicious experience at our restaurant. Your recommendation means a lot to us! MILA
   

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8. A

   Ana

   Miami1 recensione

   1.0

   Visitato 3 giorni fa

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 3
   4. Atmosfera 1

   Not worth the price. The drinks choicest was sad and food was so average, not worth getting up several times to try the food. Very sad experience.
   

   MILAHa risposto 1 giorno fa

   Dear Ana, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations, especially regarding the food and drink offerings. We understand how disappointing it can be when the overall experience falls short, and we appreciate you bringing these concerns to our attention. Your comments have been shared with our team as we continue working to improve the value and quality we provide to our guests. Thank you again for your feedback. Sincerely, Guest Relations Manager Hortencia
   

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9. D

   Dernika

   Orlando2 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 5

   Good food, attentive to our occasion, lovely staff... overall fantastic.
   

   MILAHa risposto 2 giorni fa

   Dear Ms. Dernika, Thank you for your wonderful review! We're thrilled that our attentive staff helped make your occasion special. We hope to see you again soon at our fine dining restaurant! MILA
   

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10. M

    Marlene

    Londra1 recensione

    5.0

    Visitato 3 giorni fa

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    Truly amazing - cannot wait to come back!! Service was perfect, food was incredible
    

    MILAHa risposto 2 giorni fa

    Dear Ms. Marlene, Thank you for your wonderful review! We're thrilled you found our service exceptional and enjoyed the food. We can't wait for your next visit to our Miami rooftop restaurant! MILA
    

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