Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and Resort

Bewertungen für Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and Resort von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. K

   Karen VIP

   Charleston15 Bewertungen

   3.0

   Vor 1 Tag besucht

   1. Gesamt 3
   2. Essen 2
   3. Service 1
   4. Ambiente 4

   Our dinner was not what we are accustomed to for a Kirby’s restaurant. We usually go to the Kirby’s in The Woodlands. The service was terrible and the food was not any better. We had to ask for tea twice, ice, sweetener for tea twice. Service very slow. Waiter was too busy to give us good service. My husband’s wedge had little dressing and bacon and was petty much lettuce with some blue cheese. Our lamb chops had no pink and tough. Waiter checked on our meal and offered to redo lamb but by that time we were almost done with rest of our dinner and been there a long time. It was a big disappointment which is a shame bc we were looking forward to a good dinner.
   

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2. J

   John

   Baton Rouge1 Bewertung

   3.0

   Vor 2 Tagen besucht

   1. Gesamt 3
   2. Essen 3
   3. Service 3
   4. Ambiente 2

   The steak was tender and good. Just not as good as other steak houses for the price.
   

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3. M

   Marshall

   Austin1 Bewertung

   5.0

   Vor 3 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Food was great! Service was fantastic. Great experience!
   

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4. S

   Suzanne

   Greater Boston1 Bewertung

   1.0

   Vor 3 Tagen besucht

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 1

   What a horrible experience. My mother went there for her birthday and drove from many hours away. I booked this reservation in advance and I asked the restaurant multiple times to please do not forget about it’s my mothers birthday and it make her feel special with a little birthday surprise at the dinner. All restaurants do this! And the restaurant told me twice yes they will take care of it and not forget. My mom leaves dinner and the restaurant forgot it’s her birthday!!!!! And the meal was not good at all for the amount it cost for a birthday dinner that the restaurant totally forgot about what a disappointment I feel awful for my mother and this was such a terrible experience I do not recommend this restaurant whatsoever . I have messages from the restaurant saying yes they have it and they won’t forget! I want to speak to a manager.
   

   Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortHeute geantwortet

   Thank you Suzanne for detailing the recent experience at Kirby's. We are sorry to hear that this visit did not reach the standard we aim to provide to each of our guests. I have passed your notes to our General Manager and he will be reaching out to you to discuss your mother's visit. We look forward to speaking with you and do hope to have the opportunity to dine with you again.
   

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5. D

   Delinda

   Las Vegas1 Bewertung

   5.0

   Vor 3 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   As always, the service was 10 out of 10! Food was delicious. We ordered the lobster cargot and 7 oz filet. I think I could have cut that filet with my butter knife...so tender.
   

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6. J

   Jena

   Las Vegas1 Bewertung

   5.0

   Vor 4 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Aaron was wonderful and one of the best steaks ever.
   

   Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortHeute geantwortet

   Thank you Jena for taking the time to share a review. We appreciate your kind words and we are delighted to hear that you enjoyed the meal and the wonderful service provided by Aaron. I will be sure to pass along your kind words to him. We look forward to welcoming you back soon.
   

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7. T

   Tiffany

   Dallas3 Bewertungen

   5.0

   Vor 5 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   We ordered their special surf and turf dinner for two, it was fantastic!!!
   

   Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortHeute geantwortet

   Thank you Tiffany for taking the time to share a five star review. We are delighted that you enjoyed the Surf and Turf feature and enjoyed the service provided by Megan. I will be sure to pass your kind words along to her. We appreciate you dining with Kirby's and we look forward to dining with you again soon.
   

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8. T

   Toni

   Dallas8 Bewertungen

   5.0

   Vor 6 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   There to celebrate 26th anniversary. As usual everything was wonderful. Joe was our waitstaff person but everyone worked as a team to ensure we were taken care of. Excellent level of service. Food is always spectacular. The beet salad was extraordinary. Love Kirby’s.
   

   Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortHeute geantwortet

   Thank you Toni for taking the time to share a five-star review. We appreciate you choosing to celebrate with Kirby's for such a special anniversary. We are delighted to hear that both the meal and service were wonderful, I will be sure to pass your kind words along to Joe and our team. We look forward to welcoming you back again soon!
   

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9. M

   Michael VIP

   Oklahoma City57 Bewertungen

   5.0

   Vor 6 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   We visit Kirby’s (at Winstar) several times a year. It never disappoints. The food is always delicious. The menu has something for everyone. The preparation is excellent. But our server - Derek H - who has served us a number of times is smart, friendly, knowledgeable and clever. He makes a great experience a memorable one!
   

   Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortHeute geantwortet

   Thank you Michael for taking the time to share a five-star review. We are delighted to hear that you enjoy dining with Kirby's WinStar! We appreciate your patronage and I know that Derek will love to hear your kind words. Be sure to ask for Derek during your next visit! We look forward to welcoming you back soon.
   

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10. J

    Johnathan

    Raum New York1 Bewertung

    2.0

    Besucht am 26. April 2025

    1. Gesamt 2
    2. Essen 1
    3. Service 5
    4. Ambiente 2

    Manager was horrible. 100 dollar steak took 60 mins to cook and came out raw. Wait staff was fantastic! The manager was the worst I've seen for a high end steak house. Wasn't for her would've been ok
    

    Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortHeute geantwortet

    Thank you Johnathan for taking the time to share your dining experience. We love hearing that the service was fantastic, however we are sorry to hear that your food was not cooked to order and that you had a negative experience speaking with management. I have sent your notes to our General Manager and he will be reaching out to you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
    

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