Michael Jordan's Restaurant - Oak Brook
Food was great, service was great, will be back
In my honest opinion, the service wasn’t great. We didn’t get shown to our table. The greeter pointed in the direction of our seats. Our waitress showed no interaction. It wasn’t as busy; however, our waitress Nancy seemed as if she didn’t have time. We felt rushed and not important. She didn’t ask us how our food was. She came back with the check. Once we gave her cash, she didn’t bother to bring the change back. She just assumed that she didn’t have to return the change. On top of not returning the change, she never returned to the table to say thank you or have a nice evening. Poor service.
I was excited to go. I have always been a fan of Michael Jordan growing up. I went a long time ago to the one in Chicago but they had a gift shop, which I really liked. I was also able to pick up a souvenir menu, which I still have. I wish I was able to buy a coffee cup or something. It was a great experience, I loved it and the food was great.
Definitely not worth the time or money. Totally over rated ! Very disappointing !
Service is slow food was cold - a steak shouldn’t come out cold
The food and service were on point. I arrived 25 minutes early and got seated wright away. I like this location better than the downtown Chicago location. I will definitely be back. I must visit if you haven't already.
My husband’s steak was grossly undercooked. My pasta was bland. When the steak was returned to him after the re-fire, it lost its garnish on top. I expect a steakhouse to know the difference between medium rare and medium well (huge difference) the first time around.
Valentine's day lunch and the place wasn't too crowded. Service was well paced and food was excellent. The whitefish was delicate and flavorful and the pecan encrusted pork chop was done perfectly medium and retained its juiciness.
Outstanding service, our waitress was there whenever we needed her and we did not want for anything. Friendly and outgoing, great job! Food was good, a little slow on the delivery from the bar. All in all a great lunch.
Great spot for business dinner or couple outing. Wine list is amazing. Second to none. Not sure which appetizer to recommend so I would go for them all.
Excellent reception by hostess, and really thoughtful phone call regarding my reservation request for martinis waiting our arrival
Its alright. The service is a little slow. The staffs were very friendly and helpful.
The atmosphere is relatively small. Disappointed we were not offered bread with our soup/salad. Can only purchase a special garlic bread and blue cheese appetizer if desired.
Food was solid, manager was great. Waitress was ok, not great.
Service was a bit slow and the food was over salted.
We celebrated my Daughter's 23rd birthday at this restaurant. Michael Jordan was #23 and thought this was a special place to celebrate. We received complimentary champagne and dessert which made this dinner more special.
The experience was not great. My food was not served hot, I ordered a sliced steak and besides being under cooked it tasted like it sat waiting for the food for the rest of our group to be prepared. We also ordered asperagus and they we cold and undercooked. Our service was fair and out waitress seed to disappear for prolonged periods of time. I would not recommend or go back.
Nothing to write home about. Service was good. Nice vibe to the place. Food was just OK. Lobster Ravioli was lukewarm and the mushroom pasta was pretty bland. I’d probably stick to a steak next time.
It was my boyfriend and I first time there. The food was delicious, the environment was cozy. My boyfriend and I were having a date night and it was definitely amazing. Although, the service was good but it felt like the server was a little annoyed. She wasn't enthusiastic and gave us the feeling like she was not happy to serve us. Overall, as our first time being there, the experience was beautiful. Service could be better. Had a great night. :)
I love all of the photos in the restaurant. The wine selection was very nice. Our service was excellent!
Perfect evening for a birthday event. Great food. Wonderful service. Love all the pictures of Michael!
We came here to celebrate my son’s birthday who is really into Michael Jordan. The general manager and the rest of the staff went above and beyond to make my son’s night special. Really memorable and great night for our family!
We went for lunch on a Saturday. The service was terrific. Food was delicious and well presented.
I thought the lunch menu was a tad limited.
We will definitely return for dinner.
First time here. Crab cake appetizer is a must try. You won’t be disappointed!
Steaks and sides were great, service was just OK. Staff didn’t know the wines and wasn’t helpful and I would expect for this higher end pricing and steak quality that they’d have a better bar whiskey offering AND a listing. That was amateur hour!
The setting is nice as well as the service. The food was average at best. I had the medium bone in ribeye. It was not very flavorful. She had a burger that she loved. We also had the Bacon that was very good to me but she didn't care for it. For the taste of the food, it is over priced. I will not return.
We were the first people at the restaurant yesterday, so were allowed to sit wherever we wanted. Ten minutes after we sat down, the girl at the front desk sat 4 very loud women right next to us!!! There was no one else in the restaurant! Why right next to us? We heard everything they said, from menu questions (LOTS of menu questions!), to what they ordered, to personal info, to gossip...). Re-training the front desk may help, but I don’t think we’ll go back...
Awesome servers & staff. Bartenders were kind and knowledgeable!
Service was very slow.
The food was okay. Service not very good/l, we had to ask for water refills twice. Also, when my friend asked about items on menu, our server compared them to fast food. She said the Big Mike burger tasted like a Big Mac and the 23 ingredient salad tasted like Portillo’s. Needless to say, we did not think these were ringing endorsements! No one tried the burger, but I did get the salad and thought it was pretty bland.
Food was okay. Service was a bit slow and I was overall disappointed in the lack of Michael Jordan memorabilia in the establishment. They maybe had one wall when you walk in. Not sure if I would recommend the place considering you’re pushing about $45 a person with a drink and minor reasons for it to be that expensive. Try something better in the area if you enjoy fine dining.
We had horrible service at 7:15 PM in the bar on 12/31. Waited 70 min before any appetizer was brought to our table. It was truly shocking such terrible service. When the food FINALLY arrived it was really good. I don’t think we will return or recommend to our friends. At the least they will all know about the poor service. No apology from a manager, nothing taken off our bill either. So disappointing.
Oysters were disappointing. Steaks were tender but flavor wasn’t anything special.
Service was great!
This was our first time to the restaurant. Food was really good. Price point was slightly higher than we would have liked. Service was less than fair. Took forever to get our drinks. Received the wrong side, and correct one arrived as we were finishing our meal. It was New Year’s Eve, but wasn’t overly packed. With so many other great restaurants to choose from in the area, don’t think this is one we’d return to.
I really love dining at Michael Jordan’s in Oakbrook but this was a bad experience. We had a 6:30 reservation and arrived on time, yet were not seated until almost 7pm. The service was extremely slow, literally waited 25 minutes for a piece of pie. Very disappointing
Had reservations so was seated within 2 minutes! I requested a booth which was perfect for us because it's off to the side. We both ordered steaks which was cooked to I liking. It wasnt a long wait for food to be served. One of the sides we both ordered was the mac and wish we had know that one side is plenty for two. The only negative thing I have to say is they need to sharpen the knives. I requested another knife because I had a hard time cutting with the first one and 2nd one was no better. I took half of the steak home and it sliced well with my knife and it was still tender. Overall, it's a nice restaurant.
Your staff was outstanding. I felt very welcomed. Already planning a return visit.
awesome time with family, great food , lots of choices
Everything delish. Crab cake awesome as always, white fish, roasted chicken were wonderful. As always it’s grest food never disappoints!
The service ruined it didn’t get the cocktail sauce ordered with my $12 calimarI, didn’t get the 2nd beer that I ordered, couldent get a separate check from the couple that we dined with and the server made the comment that we were killing her this all after a $140 dollar bill