Mexican Sugar - Uptown Dallas

Mexican Sugar - Uptown Dallas​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. Y

   Yoali

   ダラス・フォートワース評価・口コミ (1)

   1.0

   本日ご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 1
   4. 雰囲気 1

   I had a very disappointing experience during my recent visit. The waitress was inattentive, and the food was overly salty and barely edible. I expected much better quality and service. I hope these issues are addressed to improve future customer experiences.
   

   Mexican Sugar - Uptown Dallas本日返信済み

   Thanks for visiting us, Yoali. We're truly sorry to hear that your recent visit didn't meet your expectations. We understand how disappointing it must have been to find ourselves falling short on our service and food quality. We sincerely appreciate your feedback and will use it to improve. We're always aiming to provide a better experience for our guests. We hope to have the opportunity to serve you again and provide a better experience.
   

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2. t

   tJ VIP

   ダラス・フォートワース評価・口コミ (8)

   4.0

   1日前にご来店

   1. 総合評価 4
   2. 料理 3
   3. サービス 4
   4. 雰囲気 3

   Mexican Sugar in Uptown is a good value for above average Tex-Mex. The food and drinks were presented nicely and portions were plenty. We were a party of 4 had the guacamole and arepas to start. Three of us had the barbacoa tacos and one had the steak fajitas as our main. We also had the margarita flight, which is a good way to try three very different types of margaritas without stumbling home later. The food and drinks were great. We requested a booth when we made a reservation but were told we could only have it for an hour, so we were seated at a table by the window instead, Two of four chairs were not clean and the atmosphere was super loud. Lots of families and parties mixed around the dining room. In the end we all decided we might come back for lunch sometime. Not really good atmosphere for dinner conversation.
   

   Mexican Sugar - Uptown Dallas本日返信済み

   Thanks for visiting us, tJ! We're thrilled to hear that you enjoyed your time at Mexican Sugar - Uptown Dallas. We're glad you found our food and drinks to be of good value and served with style. We appreciate your feedback about the clean seating and noise level, and we'll certainly look into improving these areas. We're looking forward to your next visit for lunch!
   

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3. C

   Carol

   アトランタ評価・口コミ (20)

   5.0

   2日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great atmosphere. Service was good. Food excellent.
   

   Mexican Sugar - Uptown Dallas1日前に返信済み

   Hi Carol, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the atmosphere, service, and especially the food at Mexican Sugar - Uptown Dallas. Your kind words mean a lot to us and motivate us to continue providing excellent food and service. We can't wait to welcome you back soon! Best wishes, The Management Team
   

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4. T

   Thad VIP

   ダラス・フォートワース評価・口コミ (10)

   5.0

   5日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Our experience was outstanding and entertaining. Our server had us laughing and smiling the entire evening.
   

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5. H

   Heather VIP

   ダラス・フォートワース評価・口コミ (37)

   4.0

   6日前にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Our server was extremely attentive, and we enjoyed the food!
   

   Mexican Sugar - Uptown Dallas4日前に返信済み

   Hey Heather, We're thrilled to hear that you enjoyed your experience at Mexican Sugar - Uptown Dallas! It's always wonderful to know that our team's efforts to provide attentive service are appreciated. We're glad you enjoyed our food, too. Your feedback is invaluable to us and we can't wait to welcome you back soon! Best, The Management Team
   

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6. E

   Eddie

   ダラス・フォートワース評価・口コミ (2)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We had dinner at Mexican Sugar for a friend’s birthday, and the ambiance, service, food and atmosphere did not disappoint. Mari was our server and she was amazing, friendly and attentive. Thanks for a great evening!
   

   Mexican Sugar - Uptown Dallas7日前に返信済み

   Thanks for visiting us, Eddie! We're thrilled to hear that you had a great birthday dinner at Mexican Sugar. It's wonderful to know that our ambiance, service, food, and atmosphere met your expectations. We always aim to provide an exceptional experience for our guests, so we're glad to hear we hit the mark for you. We appreciate your kind words and look forward to welcoming you back for more celebrations! The Management Team
   

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7. B

   Brady VIP

   ダラス・フォートワース評価・口コミ (54)

   5.0

   2025年4月20日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Beautiful environment... and loved the upper patio area. Service was fantastic and brunch food and cocktails were delicious. We'll be back!
   

   Mexican Sugar - Uptown Dallas2025年4月21日に返信済み

   Thanks for the review, Brady! We're thrilled to hear that you enjoyed your brunch and the upper patio area at Mexican Sugar - Uptown Dallas. It's fantastic to know that our service and food met your expectations. We're always striving to provide an enjoyable dining experience for our guests, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon!
   

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8. C

   Chad

   テキサス州東部評価・口コミ (1)

   3.0

   2025年4月20日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 5
   4. 雰囲気 5

   Really wanted to like it but the chicken fajitas were almost inedible. Dry and bland. Everything else drinks appetizer and atmosphere was great.
   

   Mexican Sugar - Uptown Dallas2025年4月21日に返信済み

   I wanted to reach out and apologize for you and your guest not having a 5-star experience with us on your last visit. My name is Gerardo Lugo, the General Manager and I would love to make your next visit a memorable one.
   

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9. A

   Airah VIP

   コー​​パスクリスティ・マッカレン評価・口コミ (3)

   4.0

   2025年4月20日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 4

   Came here on a Saturday night and the vibes were great! I enjoyed our drinks. We ordered the paella and the angus skirt steak. My steak could have been cooked a little more and I wasn’t given a steak knife so it kind of took a while to eat. Regardless, the food was delicious! Will come again.
   

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   Mexican Sugar - Uptown Dallas2025年4月20日に返信済み

   Hello Airah, Thank you for taking the time to share your experience at Mexican Sugar - Uptown Dallas. We're thrilled to hear that you enjoyed our drinks and the paella! We apologize if the steak and service did not meet your expectations. We strive for perfection and your feedback is invaluable in helping us improve. We're glad to know that you're planning to visit us again and we look forward to serving you even better. Best regards, The Management Team
   

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10. C

    Coye

    テキサス州東部評価・口コミ (2)

    3.0

    2025年4月19日にご来店

    1. 総合評価 3
    2. 料理 2
    3. サービス 4
    4. 雰囲気 3

    My wife and I walked by this place a dozen times when staying downtown for events and always wanted to try it out, great location, nice outdoor seating, smells amazing. Came into town for an Easter event at The Swexan and decided to give it a shot for dinner the night before. Hostess accommodated us showing up early for our reservation and sat us outside, 4 top with a high chair. Had to ask the hostess once and server twice for the high chair, finally brought one and the straps are broken, asked for one that was not broken, and showed up at the end of the meal. Server was solid, but couldn't really make any recommendations when we asked. Ordered the Lobster Fundito and had to send it back, it was a large cold clump of cheese with 2 tiny pieces of lobster on top (we never send food back). The rice and enchilada sauce was extremely spicy, carne asada was very stringy and tough, fish was bland. If we come back, it will probably just be for drinks, they were priced right and well made.
    

    Mexican Sugar - Uptown Dallas2025年4月21日に返信済み

    Hi Coye, We're sorry to hear about your experience at Mexican Sugar - Uptown Dallas. We appreciate your kind words about our location and outdoor seating, but we're disappointed that our food didn't meet your expectations. We strive to provide a great dining experience and it seems we fell short this time. We've taken note of your feedback about the Lobster Fundito and will work on improving our spice level. We're glad to hear that you enjoyed our drinks, but we hope it was just a start. We look forward to the opportunity of serving you again in the future. Best, The Management Team
    

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