Mexican Sugar - Uptown Dallas

Commentaires sur le restaurant Mexican Sugar - Uptown Dallas de personnes qui y ont mangé. Selon des cotes récentes.

1. Y

   Yoali

   Dallas1 commentaire

   1.0

   Y est allé il y a 3 jours

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 1

   I had a very disappointing experience during my recent visit. The waitress was inattentive, and the food was overly salty and barely edible. I expected much better quality and service. I hope these issues are addressed to improve future customer experiences.
   

   Mexican Sugar - Uptown DallasA répondu il y a 3 jours

   Thanks for visiting us, Yoali. We're truly sorry to hear that your recent visit didn't meet your expectations. We understand how disappointing it must have been to find ourselves falling short on our service and food quality. We sincerely appreciate your feedback and will use it to improve. We're always aiming to provide a better experience for our guests. We hope to have the opportunity to serve you again and provide a better experience.
   

   Ce commentaire est-il utile?

2. B

   Billy VIP

   Dallas61 commentaires

   4.0

   Y est allé il y a 4 jours

   1. Cote globale 4
   2. Nourriture 3
   3. Service 5
   4. Ambiance 5

   Service was great. Outdoor patio was a pleasure. Margarita was very good. The food was just ok.
   

   Ce commentaire est-il utile?

3. t

   tJ VIP

   Dallas8 commentaires

   4.0

   Y est allé il y a 4 jours

   1. Cote globale 4
   2. Nourriture 3
   3. Service 4
   4. Ambiance 3

   Mexican Sugar in Uptown is a good value for above average Tex-Mex. The food and drinks were presented nicely and portions were plenty. We were a party of 4 had the guacamole and arepas to start. Three of us had the barbacoa tacos and one had the steak fajitas as our main. We also had the margarita flight, which is a good way to try three very different types of margaritas without stumbling home later. The food and drinks were great. We requested a booth when we made a reservation but were told we could only have it for an hour, so we were seated at a table by the window instead, Two of four chairs were not clean and the atmosphere was super loud. Lots of families and parties mixed around the dining room. In the end we all decided we might come back for lunch sometime. Not really good atmosphere for dinner conversation.
   

   Mexican Sugar - Uptown DallasA répondu il y a 3 jours

   Thanks for visiting us, tJ! We're thrilled to hear that you enjoyed your time at Mexican Sugar - Uptown Dallas. We're glad you found our food and drinks to be of good value and served with style. We appreciate your feedback about the clean seating and noise level, and we'll certainly look into improving these areas. We're looking forward to your next visit for lunch!
   

   Ce commentaire est-il utile?

4. B

   Briana

   Dallas1 commentaire

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Went for my friends Birthday brunch and we had the best experience Esme was great and super helpful would definitely book again for another group dining
   

   Ce commentaire est-il utile?

5. C

   Carol

   Atlanta20 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great atmosphere. Service was good. Food excellent.
   

   Mexican Sugar - Uptown DallasA répondu il y a 4 jours

   Hi Carol, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the atmosphere, service, and especially the food at Mexican Sugar - Uptown Dallas. Your kind words mean a lot to us and motivate us to continue providing excellent food and service. We can't wait to welcome you back soon! Best wishes, The Management Team
   

   Ce commentaire est-il utile?

6. T

   Thad VIP

   Dallas10 commentaires

   5.0

   Y est allé le 29 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our experience was outstanding and entertaining. Our server had us laughing and smiling the entire evening.
   

   Ce commentaire est-il utile?

7. H

   Heather VIP

   Dallas37 commentaires

   4.0

   Y est allé le 28 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Our server was extremely attentive, and we enjoyed the food!
   

   Mexican Sugar - Uptown DallasA répondu il y a 7 jours

   Hey Heather, We're thrilled to hear that you enjoyed your experience at Mexican Sugar - Uptown Dallas! It's always wonderful to know that our team's efforts to provide attentive service are appreciated. We're glad you enjoyed our food, too. Your feedback is invaluable to us and we can't wait to welcome you back soon! Best, The Management Team
   

   Ce commentaire est-il utile?

8. E

   Eddie

   Dallas2 commentaires

   5.0

   Y est allé le 27 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had dinner at Mexican Sugar for a friend’s birthday, and the ambiance, service, food and atmosphere did not disappoint. Mari was our server and she was amazing, friendly and attentive. Thanks for a great evening!
   

   Mexican Sugar - Uptown DallasA répondu le 27 avril 2025

   Thanks for visiting us, Eddie! We're thrilled to hear that you had a great birthday dinner at Mexican Sugar. It's wonderful to know that our ambiance, service, food, and atmosphere met your expectations. We always aim to provide an exceptional experience for our guests, so we're glad to hear we hit the mark for you. We appreciate your kind words and look forward to welcoming you back for more celebrations! The Management Team
   

   Ce commentaire est-il utile?

9. B

   Brady VIP

   Dallas54 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Beautiful environment... and loved the upper patio area. Service was fantastic and brunch food and cocktails were delicious. We'll be back!
   

   Mexican Sugar - Uptown DallasA répondu le 21 avril 2025

   Thanks for the review, Brady! We're thrilled to hear that you enjoyed your brunch and the upper patio area at Mexican Sugar - Uptown Dallas. It's fantastic to know that our service and food met your expectations. We're always striving to provide an enjoyable dining experience for our guests, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon!
   

   Ce commentaire est-il utile?

10. C

    Chad

    Le Texas1 commentaire

    3.0

    Y est allé le 20 avril 2025

    1. Cote globale 3
    2. Nourriture 2
    3. Service 5
    4. Ambiance 5

    Really wanted to like it but the chicken fajitas were almost inedible. Dry and bland. Everything else drinks appetizer and atmosphere was great.
    

    Mexican Sugar - Uptown DallasA répondu le 21 avril 2025

    I wanted to reach out and apologize for you and your guest not having a 5-star experience with us on your last visit. My name is Gerardo Lugo, the General Manager and I would love to make your next visit a memorable one.
    

    Ce commentaire est-il utile?