Mertens Prime

4.4
609 Reviews
$31 to $50
Steakhouse
Mertens Prime, formerly known as New Hotel Mertens, is a French steakhouse and brasserie set in a historic 1914-built former hotel lobby and dining room that preserves and celebrates Grand Rapids' past. We serve a time-tested French menu including many of the classics along with an impressive French-touched steak menu, including Chateaubriand. Our cocktail list is an exact replica of the drinks and menu design from the New Hotel Mertens bar, circa 1939 and includes the same 50 cocktails served in 1939 that are as relevant today as they were 80 years ago. Mertens also operates a Cafe adjacent to Prime. Cafe Mertens offers warm beignets & poutine every day and does not offer table service. The restaurant's rooftop cocktail lounge, Mertens Rooftop, is open seasonally and does not accept reservations.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Personal Protective Equipment
  • Waitstaff wear masks
What 609 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.4
service
4.6
ambience
4.0
value
Noise · Moderate
88% of people would recommend it to a friend
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GR
GRDiner
1 review
Dined on November 14, 2020
Overall5food4service5ambience5

The atmosphere is fantastic and the service is even better. Not quite a five star review just because I wish the dessert menu was a little more extensive and diverse. Maybe that is just a Covid thing though, which is understandable if that’s the case.

OT
OpenTable Diner
Grand Rapids
1 review
Dined on November 8, 2020
Overall5food5service5ambience5

Started with a pre-dinner drink on the rooftop overlooking the city, then had dinner downstairs. Great service, amazing food. Even had a vegan poutine option! We love the classic cocktails and French/European ambience.

HL
HLM4
Grand Rapids
1 review
Dined on November 7, 2020
Overall3food3service5ambience5

Mertens is a cute place with a great wine list....

OT
vipOpenTable Diner
Chicago
1 review
Dined on November 7, 2020
Overall3food3service4ambience4

Food came to us 1 min after cheese cart left.

NS
NicoleS
1 review
Dined on November 7, 2020
Overall5food4service5ambience5

Delicious French cuisine. Fanastic old fashion cocktail selection. Beautiful early 1900's decor.

AK
AmyK
Columbus
1 review
Dined on November 6, 2020
Overall5food5service5ambience5

My husband I loved the cheese cart and wine selection. The food and service was also fabulous! Great for a special occasion or grabbing a cocktail after work.

CS
CindyS
Chicago
1 review
Dined on October 25, 2020
Overall5food4service4ambience4

Good service. Difficulty with knowledge and slow execution of drinks.
We ordered house wine for dinner for easier presentation. No wine pouring service (strange).
Dover Sole was delicious, cordon Bleu awesome.
Creamed spinach was not so good but caramelized onions were outstanding.
Prefer my escargot in garlic butter, a bit dry and chewy in the shell.
Loved the cheese selections.
Really like the changes to the menu.

C
Cookkie
Grand Rapids
8 reviews
Dined on October 24, 2020
Overall5food5service5ambience5

Amazing dinner at a great place.

CW
CarlWestMichigan
Grand Rapids
1 review
Dined on October 24, 2020
Overall4food4service5ambience5

Food was very good, we got the steak and rabbit. The gluten sensitive/free selection here though is pretty limited.

OT
vipOpenTable Diner
Detroit
1 review
Dined on October 23, 2020
Overall5food5service5ambience5

We had excellent service + the new menu & food was delectable. We’re so glad for another upscale steak option in GR. As always, the drinks were great. Can’t wait to go back.

They’re taking COVID seriously with all necessary protocols in place.

Go support our local restaurants + businesses.

PP
PeterP
1 review
Dined on October 21, 2020
Overall5food5service5ambience5

Seems to be a hidden gem. Better ambiance, menu, prices and quality than the micro or macro steak chains around town. Support local. In this case, it's a no-brainer.

BS
BriceS
New York Area
1 review
Dined on October 21, 2020
Overall5food5service5ambience5

It's one of the few GR restaurants that is steeped in Grand Rapids history and does it proudly, and is not trying to be Chicago Jr. Great menus too. We were torn on what to order. Went for the Chateaubriand which is a show-stopper. The mushroom side is outrageously good. From cocktail to first course to steak to dessert to the service we couldnt have been happier. Great for special occasions or business dinners.

J
Joey
1 review
Dined on October 21, 2020
Overall5food5service5ambience5

A steakhouse that's not a chain in GR? Didnt think that's possible. The menu is better than any of them with the many side choices and the poutines particularly exciting for me; a grizzled steakhouse veteran. The drink menus are very unique too. Food and service were flawless. Mertens Prime stands out. Go here.

R
Ronnie
1 review
Dined on October 21, 2020
Overall5food5service5ambience5

Unique building, great menus (both food and drink) with lower priced options for both steak and wine. Was able to have two steaks, big carafe of red wine and split a starter for about $100; which is very low for a Grand Rapids steakhouse of this quality. Not that I wouldnt like to get the chteaubriand! It looked awesome. But the low priced options will bring me back here more often.

E
Eric
1 review
Dined on October 21, 2020
Overall5food5service5ambience5

In a city of very boring looking restaurants, Mertens early 1900s-look stands out. Best combination of ambiance, food and service. I had a sirloin with the Montreal poutine as a side. It was a perfect combination. The Montreal gravy is better than in Montreal. Memo to Mertens: tell your guests to order your poutine as a side for a steak! It was great!

A
Anonymous
1 review
Dined on October 21, 2020
Overall5food5service5ambience5

Seriously good. Love the tweaks to the menu. Old Mertens diners will not be disappointed. Great service too.

A
Anonymous
1 review
Dined on October 21, 2020
Overall5food5service5ambience5

Chateaubriand was great. There's two options, the center and the end. We got the end. It was awesome. No need to get the center. Bernaise sauce was luscious. Frog legs were a great starter. And glad to see the historical cocktail menu is back.

A
Anonymous
1 review
Dined on October 21, 2020
Overall5food5service5ambience5

Incredible service and food! Love the cheese cart. The French touches are still there. The ribeye was amazing. We have a new best steakhouse in town.

A
Anonymous
1 review
Dined on October 21, 2020
Overall5food5service5ambience5

Standouts were the escargot (you can tell that they're fresh), frog legs, rabbit dish, filet mignon. The selection of sides is better than any other steak place in town. Great onion rings. Historical cocktail list is pretty cool. Service was a bit green, but it's brand new with a new team so that makes sense. Really I have zero complaints and will be back often.

OT
OpenTable Diner
Detroit
1 review
Dined on October 17, 2020
Overall3food2service2ambience4

Just an off night I’m sure

R
Rose
1 review
Dined on October 17, 2020
Overall3food3service1ambience3

We were excited to try Mertens Steakhouse. We got drinks at the bar to wait for our reservation. It took a while for the bartender to get us drinks, due to apparent short staffing (due to covid I’m assuming). Plenty of cocktail & wine options (although they were out of the house Red wine). We sipped on our drinks at the bar and awaited our table. Our 8:30pm reservation came and went. We ended up getting seated at about 9:15. Once seated, we ordered food and drinks right away. Our waiter was clearly swamped, so it took us 15-20 minutes before we had water and wine. Dinner came at about 10pm. The food was average. I’d definitely had better ratatouille and French fries elsewhere. The service was obviously short staffed, so we were sympathetic, yet still frustrated due to how much we paid. I would not return to Merten’s Steakhouse. Plenty of other decent restaurants in Grand Rapids than this. Hopefully they can figure out how to manage during these trying times for restaurants.

JV
JenniferV
Memphis/West TN
1 review
Dined on October 17, 2020
Overall1food2service1ambience4

Service was poor, waiter was not knowledgeable of me u, waited for wine for over 40 minutes. Appetizers were gone before wine was even poured. Sad experience was horrible.

MB
MarthaB
Grand Rapids
1 review
Dined on October 17, 2020
Overall3food2service4ambience5

We usually love this restaurant. We have never been disappointed. However, this time we ordered the Cordon Bleu and it came to our table overcooked and dry. In addition, I found a little plastic ring in my food. Not ideal. We will definitely try again and hope they are back to their usual standards next time.

A
Austin
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

Amazing food, everything came out on time, the service was very helpful and polite. Not a single thing I would change or complain about.

OT
OpenTable Diner
Detroit
1 review
Dined on October 17, 2020
Overall5food5service1ambience5

The waitress was amazing food was amazing - loved ambience but for some reason our drinks took about 30 min to get then when we ordered another round again. Took 30 min we’re .. not sure what was going on w the bar

TN
TimN
Chicago
4 reviews
Dined on October 16, 2020
Overall2food3service2ambience4

Reservation was for 8:30. Sat down 8:40 pm. Ordered drinks and still didn’t have them @ 9 pm. Had to stop the manager walking by to ask about our drinks and she said the bar was backed up because of a party. I stopped the waitress at 9:10 as she hasn’t checked on us and asked her about our drinks. She states the bar is backed up. I tell her that’s not our problem and to cancel our drinks and instead we’d like some wine if that would be quicker. Our food didn’t arrive until after 10 pm and we didn’t leave until 10:45. My wife and I order onion soup, some poutine and one filet to split and were there for two hours! Food was good not great and the waitress did apologize after I voiced my frustration which I appreciated. We were offered a complimentary dessert and a half carafe of wine for our poor experience. This is our second time going to Mertens and will be our last.

R
Rafa
London
3 reviews
Dined on October 16, 2020
Overall4food4service4ambience5

We had a rough start waiting 40 minutes for our reservation.The general manager came and offered us a table w/free entrees.From that point on the service was great and thanks mostly to Tony the Manager!

F
vipFoodie1
San Diego
27 reviews
Dined on March 14, 2020
Overall5food5service5ambience5

Really enjoyed our recent visit. Restaurant was quiet due to Coronavirus...we visited the Saturday before the big lockdown and shutdown began But service was attentive and friendly and our food was flavorful and fresh. Highly recommend the cheese cart...fun experience and great cheeses.

M
Mary
Detroit
7 reviews
Dined on March 14, 2020
Overall4food4service5ambience4

Food was very good although a couple of items were a bit salty for my taste. The service was excellent. Many interesting food choices. I will go back to try other items on the menu

OT
OpenTable Diner
1 review
Dined on March 14, 2020
Overall5food4service5ambience5

Was stood up for a first date and ended up meeting someone else at the bar . Love the atmosphere . Great work everyone.

DB
DannielleB
1 review
Dined on March 13, 2020
Overall5food5service5ambience5

Even with the staff needing to take extra steps due to the current pandemic, we still received amazing service and attention. Our drinks and meal were amazing. Thank you!

l
lorig
Grand Rapids
2 reviews
Dined on March 13, 2020
Overall5food5service5ambience5

Very nice
Food was great
Nice atmosphere
Good service

OT
OpenTable Diner
Grand Rapids
2 reviews
Dined on March 10, 2020
Overall5food5service5ambience5

one of the best dining experiences I've had in a good while, this was the best birthday ever, thank you to the hotel Mertens staff.

MM
MarkM
1 review
Dined on March 6, 2020
Overall3food3service4ambience5

We were pleased that they could accommodate a party of 11 on short notice. The ambience is French indeed!

OT
OpenTable Diner
1 review
Dined on March 6, 2020
Overall5food5service5ambience5

We celebrated my Wife’s birthday with 8 other of our closest friends , sat and ate for about 3 hours and were waited on hand and foot! Great experience ! Thanks for a wonderful memory shared!

MA
MichelleA
Chicago
1 review
Dined on March 5, 2020
Overall5food5service5ambience5

Owner was very attentive. Loved the atmosphere and will definitely go back.

FF
vipFennvilleFoodie
Chicago
48 reviews
Dined on February 29, 2020
Overall5food5service5ambience4

This is a great restaurant with an authentic bistro menu other than the obligatory burger. The foie gras was very well prepared as was the coq au vin. Dessert was a little disappointing - the Croquembouche did not have a lot of flavor, but the profiteroles were much better, just not at the same level as the other courses. The wine list was very well designed with some of the usual excellent suspects but also so other very good wine at a great price. The 1920's cocktail menu is excellent. Last, the service was perfect from both the waiter but also the sommelier who was very knowledgeable and had great suggestions for aperitifs and digestives. We will certainly be back.

KS
KevinS
Grand Rapids
10 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

This place never disappoints. Greeted by friendly staff and the owner, great drink pre-dinner and then an amazing dinner . Top notch service will make us come back often. A must try in GR.

KM
KateM
1 review
Dined on February 22, 2020
Overall1food1service1ambience5

I reserved a table for my out of town guests and they couldn’t wait to leave... nor could I. Our Waitress “ bar manager” was terrible and ruined our evening.
We sat and watched others experience a great time.
I will not recommend this restaurant.

N
Navybikermom
Grand Rapids
1 review
Dined on February 20, 2020
Overall4food4service4ambience3

We enjoyed everything about our meals. Coffee was excellent. We didn’t feel rushed at all. It was nice seeing local Michigan wines on the cart and meeting the winemaker. That was a very nice touch. Gave lower marks for ambiance because there were two tables with very loud people. People who need to be that loud belong in a sports bar, not a nice French restaurant.

FAQs

Mertens Prime offers takeout which you can order by calling the restaurant at (616) 551-1713.

Mertens Prime is rated 4.4 stars by 609 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.