Mertens Prime

4.5
919 Reviews
$31 to $50
French
Mertens Prime is a French brasserie and steakhouse set in a historic 1914-built former hotel lobby and dining room that preserves and celebrates Grand Rapids' past. We offer a variety of French classics along with an impressive French-touched steak menu, including Chateaubriand. The Mertens cocktail list is an exact replica of the drinks and menu design from the New Hotel Mertens bar, circa 1939, and includes the same 50 cocktails served in 1939 that are as relevant today as they were 80 years ago. Mertens also operates a Cafe adjacent to Prime. Cafe Mertens offers warm beignets & poutine every day and does not offer table service. The restaurant's rooftop cocktail lounge, Mertens Rooftop, is open seasonally and it is *not* possible to make a reservation for the Rooftop via Mertens Prime.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 919 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.6
service
4.8
ambience
4.2
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
OpenTable Diner
Washington DC
1 review
Dined 3 days ago
Overall5food5service5ambience5

We visited for my wife’s birthday and had an incredible meal. We split the Chateaubriand and has Bananas Foster for dessert. Both were incredible and the wait staff was fantastic. We will be back again for sure.

RN
RaeN
1 review
Dined 3 days ago
Overall5food5service5ambience5

Table service was excellent. Host could have worn a bit more appropriate work attire, but otherwise all the service staff were incredibly helpful and really helped make my birthday special.

CH
ClaireH
1 review
Dined 4 days ago
Overall5food5service5ambience5

Wonderful fine dining experience. The cheese cart and drink cart were things we had not experienced before and were wonderful additions to our meal.

EC
EmmaC
1 review
Dined on January 8, 2022
Overall5food5service5ambience5

Our experience was one of the best ever. The food was excellent, the service was outstanding, and we had the most wonderful time.

OT
OpenTable Diner
New York Area
1 review
Dined on January 8, 2022
Overall5food5service5ambience5

I had an incredible dinner here with my husband. We shared a Montreal poutine and the ribeye with the Mac and cheese. It’s one of the best meals I have had in Grand Rapids. We will definitely be coming back!

BJ
BryanJ
Grand Rapids
1 review
Dined on January 7, 2022
Overall3food3service2ambience4

The food wasn’t good enough for the price. Server was very slow and awkward.

RW
vipReneeW
Detroit
18 reviews
Dined on January 1, 2022
Overall5food5service5ambience5

Had a wonderful meal. Loved the table side bananas foster. Would recommend

OT
OpenTable Diner
Grand Rapids
1 review
Dined on January 1, 2022
Overall1food1service5ambience5

Rough guys.

K
Katherine
Grand Rapids
8 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

Absolutely loved our celebration at Mertens Prime. The food was fantastic. The beverages were delightful. The service was excellent. Many thanks to their great team for an incredible evening!

A
Alicia
Chicago
16 reviews
Dined on December 30, 2021
Overall5food5service5ambience5

Wonderful service - the staff was so great!

Food was phenomenal! We really could have stuck with the smallest order of poutine as the server had recommended.

M
Mars
1 review
Dined on December 29, 2021
Overall3food3service5ambience5

Beautiful atmosphere and friendly excellent service. Way over priced, nothing real special about the food. Sixty nine dollar steak? Not even close! Nice experience but once is enough.

GS
GreatService
Detroit
4 reviews
Dined on December 29, 2021
Overall5food5service5ambience5

Excellent food, great Ambiance, loved the venue. Service was superb. We'll definitely be back

A
Andrew
Grand Rapids
1 review
Dined on December 29, 2021
Overall1food1service4ambience4

They were out of the mussels, salmon, croque mademoiselle, some cocktail ingredients, one of the cheese options, and a dessert. The food that we did order was mediocre and not worth the pricetag, particularly compared to other high-end restaurants in downtown GR that actually know what they are doing.

The service was decent and the building is really cool though.

NM
NMF1220
Chicago
14 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

PHENOMENAL! Austin, Shannon and Billy made it an amazing Christmas Eve for us with their amazing hospitality. The culinary team made our meal extraordinary. We have already bragged about it to many friends and family so they will enjoy the same experience we did. Looking forward to going back in the future.

LF
LaurenF
1 review
Dined on December 23, 2021
Overall5food5service5ambience5

An experience! Different, yet comfortable, staff very well trained and extremely hospitable, food -outstanding …. will come again !

O
Ohiodiner
Las Vegas
5 reviews
Dined on December 22, 2021
Overall5food5service5ambience5

The ambience was very unique, we felt like we stepped back in time. The service was above and beyond. From taking our coats to offering to let us sample a new drink, everyone was VERY attentive and made our experience so much more special. Lastly the food was amazing. Everything we tried was wonderful

JT
JasonT
Charlotte
3 reviews
Dined on December 22, 2021
Overall5food5service5ambience5

Knowledgeable staff, great food and cocktails. The ambiance is very nice.

JG
vipJimG
Chicago
1 review
Dined on December 22, 2021
Overall2food1service5ambience5

Salad was terrible. It was extremely acidic and spicy. Neither my wife nor I could eat it and we typically enjoy spicy foods.

OT
OpenTable Diner
1 review
Dined on December 18, 2021
Overall5food5service5ambience5

Date night with my hubby.

C
vipChip77
Grand Rapids
89 reviews
Dined on December 18, 2021
Overall5food5service5ambience5

We loved the ambience - we felt transported to another time! The service was excellent - enjoyed hearing the history of the building and being offered a sample of an aperitif. Three of us ordered Filet Mignon and my husband ordered the rib-eye.
All of us were pleased with our steaks! Additional items that received high ratings include the Classic Cosmopolitan; French Onion soup; macaroni and cheese; and Bananas Foster! We are definitely looking forward to returning and trying more menu items!

C
Claire
San Francisco
1 review
Dined on December 18, 2021
Overall3food3service5ambience5

Service was amazing, drinks were excellent, however the food was incredibly lacking for the price. I've had far better for far less, there are other places I would recommend for upscale dining in Grand Rapids as well. The waitstaff were accommodating, attentive, and the best part of the experience- however the aesthetic/interior design was really good as well. However, it seems that there is maybe more focus on that than the food here.

JF
JacquelineF
1 review
Dined on December 17, 2021
Overall5food4service5ambience5

Lovely location, exceptional staff and service. Food is $$$ but delicious and a great splurge for a special occasion.

TS
TraciS
Grand Rapids
2 reviews
Dined on December 16, 2021
Overall4food5service5ambience4

Everything was amazing. The only reason I didn’t give it 5 stars across the board was because it was difficult to find the restaurant because it was quite dark outside and very dim inside. Device and food were excellent.

MC
MichaelC
Detroit
5 reviews
Dined on December 16, 2021
Overall5food5service5ambience5

Awesome food and service! We so enjoyed our time there, I highly recommend Mertens Prime!

DV
DonaldV
San Antonio
2 reviews
Dined on December 15, 2021
Overall5food5service3ambience5

Would have been all 5 stars but really no parking vouchers. Supply chain runs to city hall a 1 mile walk.

OT
OpenTable Diner
Toledo
1 review
Dined on December 11, 2021
Overall5food5service5ambience5

Great service and we were able to celebrate our special day

OT
OpenTable Diner
Detroit
2 reviews
Dined on December 11, 2021
Overall5food5service5ambience5

Incredible!

JK
JasonK
Detroit
1 review
Dined on December 10, 2021
Overall3food3service3ambience5

Soup and our filet could have actually been more flavorable, we both had to add salt. The truffle pasta dish was delicious.
Service was ok, they could have been a bit more attentive given it was early in the evening for dinner AND there were plenty of employees.
The cheese, apertif and dessert carts were a special twist and beautiful.

C
vipChrista
Grand Rapids
13 reviews
Dined on December 8, 2021
Overall5food5service5ambience5

Great unique atmosphere. All the staff was delightful! My 3" filet was a great cut!

CC
CarrieC
Detroit
4 reviews
Dined on December 5, 2021
Overall5food5service4ambience5

Prepare for and a wonderful dining experience. The dining area is a wonderful time capsule and full of ambiance. All of our steaks were prepared perfectly. Embrace the event and sit back for a long luxurious meal. We had to skip dessert in order to make our concert and were sad we had to miss the bananas foster.

J
Jt71
1 review
Dined on December 5, 2021
Overall5food5service5ambience5

food was excellent. entire staff did a fantastic job. it was our 50th anniversary and this made it special for my wife and I. look forward to coming back!!

OT
OpenTable Diner
Tampa
1 review
Dined on December 4, 2021
Overall5food5service5ambience5

We had the most amazing experience! The staff was impeccable leaving no detail to be desired. I wish I recalled our waiter’s name because he was the best we’ve ever had! The meal was perfection with the meat as the star of the show.

JR
JasonR
1 review
Dined on December 3, 2021
Overall5food5service5ambience5

Had a great Holiday / Birthday dinner out and very much enjoyed ourselves. From the aperitif and cheese to the excellent steak it was all delicious.

IM
IanM
Detroit
1 review
Dined on December 3, 2021
Overall5food5service5ambience4

Food and service was excellent. The large crowd that built up around the bar adjacent to the dining area was very loud and made conversation with our group difficult.

OT
OpenTable Diner
Grand Rapids
1 review
Dined on November 21, 2021
Overall3food2service3ambience5

Experience wise, Prime was great. The vibe was awesome and it definitely felt high class. I love the history behind the place. Almost all the food was wonderful. The mac & cheese was great, fries were amazing, and the Ratatouille stuffed pepper was wonderful. BUT my fiancé, who loves steak, did not eat any more than 3 bites. He just said it was very burnt on the top, but good in the middle. It was pretty disappointing because we went here for him to get a nice steak and he didn’t enjoy his meal. Otherwise it was wonderful. My favorite experience was the in-house sommelier who suggested wonderful wines.

M
Mike
1 review
Dined on November 20, 2021
Overall5food5service5ambience4

Great Bar, Great Food, Great Service. Restaurant has all hard surfaces, making it very noisy.

OT
OpenTable Diner
Grand Rapids
1 review
Dined on November 20, 2021
Overall3food4service3ambience4

Glad we went but very loud. Also very dark inside, I’m fine with dim lighting at dinner but we had to use our phones as flashlights to read the menu. Other than that I’m very glad we tried it out and I would go back again

JB
JenniferB
Grand Rapids
6 reviews
Dined on November 20, 2021
Overall5food5service5ambience5

Wonderful from start to finish. Our server was performing several tasks on top of waiting tables, and handled the pressure well. Food and drinks were outstanding.

AD
AmandaD
1 review
Dined on November 19, 2021
Overall5food5service5ambience5

This was one of the best meals we've ever had. Get the Mac n Cheese!

AH
AutumnH
1 review
Dined on November 14, 2021
Overall1food1service1ambience4

I have been waiting to go here for a long time and I really wanted to have a great experience. However, I am sad to say that was not the case. My husband and I were looking for a place to celebrate his acceptance into nursing school. We chose to go to Mertens. They had asked us if we were celebrating and we said yes. The manager had asked what it was for and we told him. We then talked with him about how his mom is a nurse. This gave us a good first impression. However as the night went on things just kept getting worse. Our waiter took about 10 minutes to come to the table to get our drink order - mind you there were only 2 other tables in the entire place so this seemed off. We then ordered and put in for their cheese cart. The cheese was great, but they don't really give anything with it other than a couple of cashews and a dried apricot- very disappointing. Our drinks finally showed up to the table when the cheese cart came around. After this we waited almost another 20 minute to put in our dinner order. This wasn't too big of a deal since we just had an app and we weren't in any hurry. My husband ordered their salmon dish and I ordered the filet - we also ordered a side of mushrooms and mac n cheese. When our food came we thought "this is going to be so GOOD!" Again, I am sorry to say this was not the case. My husbands salmon tasted like it had been sitting at room temp for days before being cooked - super fishy to the point where I don't think anyone would eat it without spitting it out. My filet was overcooked, gritty, and extremely salty - I tried scraping off the top because I hate complaining. After scraping off the top I tried another bite- still way too salty!!! We sat our table waiting for the waiter or someone who works there to walk buy - another 10 minutes goes by. Finally he came back. We told him what was going on and they offered to make us something else or remake what we have. I opted for another filet - with no seasoning and my husband opted to

FAQs

Mertens Prime offers takeout which you can order by calling the restaurant at (616) 551-1713.

Mertens Prime is rated 4.5 stars by 919 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.