Mermaid Winery - Norfolk

4.1
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69 Reviews
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$31 to $50
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Contemporary American
Welcome to Norfolk's first winery located in the charming Ghent neighborhood. We focus on producing small lots of well-balanced wines using Virginia and California grapes. Our winemaking process can be viewed from the tasting bar where you can enjoy our creations.

You can also choose from twelve different wine flights or select a wine from our list that features 800 wines from around the world. There is also a food menu that ranges from artisanal cheese platters to sandwiches and entrees.

We look forward to pouring your next glass of wine! Cheers!
What 69 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.3
food
4.0
service
4.1
ambience
4.0
value
Noise · Quiet
75% of people would recommend it to a friend
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D
New York Area
129 reviews
Dined on October 8, 2019
Overall 4food 4service 3ambience 3

Overall an ok experience. Good concept not supported with execution. A single server did his best with small and large groups but the kitchen did not keep up nor any help materialized. The two locations of this concept could be merged with one location with service and execution faithfully translating the vision. Great wine list with mostly winners but a few stinkers. Looking forward to visiting the VB location before making a final decision. Prices are reasonable once service issues are resolved.

A
Orlando
1 review
Dined on August 31, 2019
Overall 4food 3service 4ambience 5

Great place, the venue was beautiful, the wine was amazing. Staff was knowledgeable and nice.

AE
Washington DC
64 reviews
Dined on August 23, 2019
Overall 4food 5service 4ambience 4

Delicious brie en croute! Everything else was generally tasty, too. I ordered a flight of Mermaid wines; one of them smelled like detergent. I flagged it to the host but he just brought another pour of exactly the same nasty undrinkable stuff, so that was a minus. It can get quite noisy when the bar is full.

SD
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

This location is great for date night. I had an awesome time there.

OT
Philadelphia
1 review
Dined on August 3, 2019
Overall 4food 5service 4ambience 5

Service was a little slow. Food and wine was good,i enjoyed the wine selections m. Yeah

HU
1 review
Dined on July 23, 2019
Overall 5food 5service 5ambience 5

It was a great experience! Server was very knowledgeable of the wine we selected and food was great.

KE
1 review
Dined on July 20, 2019
Overall 3food 3service 2ambience 4

Girls weekend planned for weeks, excited to try a new place and this wasn’t what we thought it would be. Food was mediocre and the wait was entirely too long. Ordered a flight and the waitress put it on the edge of the table. When attempting to move it, knocked over a glass and spilled wine over table and myself. She just looked and then brought over a rag that she handed my friend to clean up. When ordering food, the 5 of us were disappointed as many of the menu items were not available. This was a Saturday at 1pm. Ordered a side of fries, told it would be quick because there weren’t any other orders but still 20 minutes to get fries to the table. This will not be a future place for girls weekend.

CP
Richmond
4 reviews
Dined on June 22, 2019
Overall 2food 2service 2ambience 2

It took 30 minutes for flatbread and salad. It was my friend birthday. This was the 1st and last time for us both.

SN
Richmond
47 reviews
Dined on June 18, 2019
Overall 4food 5service 5ambience 4

I am new to the area. I had heard this restaurant was good. So I booked it to host out of town business associates. We were not disappointed.The staff was welcoming. Extensive wine menu. Even the wine on the happy hour menu was good. They offer plenty of snacking food but the entree menu was limited. We each ordered something different. The food was delicious. They have a nice patio area for hanging out and enjoying some wine with friends

s
Washington DC
10 reviews
Dined on June 14, 2019
Overall 3food 3service 3ambience 3

The menu has changed since we were there last. It's more of a casual menu with smaller portions. Not as many entrees. Changing staff is hard to maintain consistency but still a fun less serious place to taste many wines.

OT
Las Vegas
1 review
Dined on June 14, 2019
Overall 5food 5service 5ambience 5

Amazing staff! Elysse (sp?) was an remarkable waitress and provided the best service I’ve ever had at any restaurant. Food was remarkable.

FC
1 review
Dined on June 12, 2019
Overall 5food 5service 5ambience 5

Great experience! Excellent service, food and wine. Very nice ambience, quiet enough to have a conversation at a big table.

JP
Richmond
6 reviews
Dined on June 9, 2019
Overall 5food 5service 4ambience 5

It was my gf and I second time coming. We like the food and the wine is great! The service can be a little slow sometimes and when you walk in there is no one to great you. The workers just kind of look at you from behind the bar until you say something. Other than that this place is great!

OT
Richmond
1 review
Dined on June 3, 2019
Overall 5food 5service 4ambience 5

My husband and I dined before seeing a show at Chrysler Hall. Meal was excellent- service a tad slow but a popular night to be out and waitress seemed to have a lot of tables. Otherwise we enjoyed it!

HS
Washington DC
1 review
Dined on May 31, 2019
Overall 3food 2service 5ambience 4

Loved the wine and the friendly and knowledgeable staff. The crispy Brussel Sprouts were very good but the Brie appetizer tasted old, wasn’t warm, and two other small plates were subpar. We will be back: perhaps the kitchen was having a bad night. Prices were reasonable. Our waitress helped make our evening special with wonderful wine recommendations.

BS
1 review
Dined on May 28, 2019
Overall 5food 5service 5ambience 4

Love the food! Love the wine! Staff was wonderful! Will be back for sure to try more menu items and wine!

OT
1 review
Dined on May 18, 2019
Overall 4food 4service 4ambience 5

The food was delicious. The service was great. And a great atmosphere as well. I will be returning!

IA
1 review
Dined on May 5, 2019
Overall 5food 5service 5ambience 5

We had an amazing brunch and tasting. Our waitress was amazing and very helpful with all the wine questions we had. The hibiscus mimosa was excellent!!

CR
Richmond
1 review
Dined on May 5, 2019
Overall 5food 4service 5ambience 3

Our waitress was very kind and knowledgeable. We went for brunch. The food wasn't the best I've ever had, but it was pretty good. I tried the Mermaid Winery Raspberry and Peach wines. The Peach (our waitresses recommendation) was definitely my favorite -- fruity and sweet! The Raspberry was good too, but a much lighter fruit taste. They even sell their wine glasses for $5!! Definitely will be coming back to try lunch or dinner!

DK
Las Vegas
1 review
Dined on April 26, 2019
Overall 4food 5service 4ambience 4

Great time!!

t
1 review
Dined on April 17, 2019
Overall 2food 2service 3ambience 5

We made reservations for 5:30 pm on a Wednesday evening thinking we could get an early meal and have the rest of the evening free. No such luck. We were seated on time but service was slow. We were not served dinner until almost 7:30pm. Our appetizers were also late in coming. My sandwich was barely lukewarm but I didn't dare send it back for fear that I wouldn't see it for another hour. The noise made conversation very difficult. Our server was very sweet but obviously harried and spread thin. This was my first experience with Mermaid Winery and none of our party of six cares to come back.

Mermaid Winery - Norfolk
Responded on April 22, 2019

Hey there! Let me start by apologizing for the poor experience you had with us. We understand the importance of prompt service, especially when the guests' own planning is in play, and providing the best service possible within that window is one of our goals. It sounds like we failed to live up to that standard. We appreciate your candor in letting us know what happened; Your feedback tells us where we need to improve. We hope you will join us once more and give us another chance to impress!

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DB
New Orleans
6 reviews
Dined on April 14, 2019
Overall 5food 5service 5ambience 5

Quiet romantic setting with phenomenal wine, food and service!

ET
Richmond
24 reviews
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

The Cabernet wine flight was really good. The District 7 was my favorite. The cheese board was excellent and the steak frites were very good (excellent chimichurri). The manager was very attentive and Laura was an excellent hostess.

OT
Philadelphia
2 reviews
Dined on April 1, 2019
Overall 4food 4service 5ambience 3

Superbe cartedes vins et des plats simples mais faits maison. Service sympa et cadre dewinery...

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OT
1 review
Dined on March 24, 2019
Overall 5food 5service 5ambience 5

Had a great brunch with friends!

OT
Los Angeles
1 review
Dined on March 23, 2019
Overall 2food 4service 1ambience 3

after hearing great things about this place, we decided to celebrate my wife’s promotion with a friend there. Unfortunately our waitress was horrible from start to finish, let me start by saying the place was not packed at all because if it were packed I’d honestly understand why we were not being tended to in a timely matter. It should not take 20-25 minutes to get water. When I ordered 4 items for our charcuterie, it was dropped off and she never described what was what. She walked away from our table without explaining/describing anything. We ordered a bottle of wine and when she brought it to our table she immediately poured it, didn’t see the label, didn’t know if it had already been open. Because we went in on a Saturday to celebrate I kept my cool as not to ruin my wife’s day. Reach out to me if you care for a name and time.

JF
1 review
Dined on March 10, 2019
Overall 5food 4service 5ambience 5

We came to celebrate my mom’s birthday. The food and service was great. We will come back soon.

m
Richmond
11 reviews
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

We enjoyed the Salmon bruschetta and spinach and artichoke dip to start. The Mermaid Winery 5 wine flight was beautifully displayed and was an enjoyable way to experience some of their custom wines. The steak tacos were delicious as well. Leah, our server, was helpful in describing the dishes and provided the perfect amount of attention when appropriate. We will definitely return.

C
1 review
Dined on March 3, 2019
Overall 5food 4service 5ambience 5

Sunday brunch is a great choice! We booked for 11 and were the first ones there so it was nice and quiet and intimate. Great service, great food and great wines. We chose the French toast and a flight each. I chose the sweet wine flight, delicious! Don’t worry, it’s just enough to taste each wine, you won’t need to be carried out on a stretcher. Enjoy!!

OT
Washington DC
1 review
Dined on January 27, 2019
Overall 2food 1service 2ambience 3

Sunday at 1230, wine tasting but no lunch menu, only breakfast. We had some wine and went across the street for a real lunch.

Mermaid Winery - Norfolk
Responded on February 8, 2019

Hey there! We appreciate your feedback! Here at Mermaid Winery we are constantly striving to improve, and your feedback is what allows us to identify areas where we need improvement. We serve brunch every Sunday from 11 AM to 2 PM, including our twists on brunch classics as well as a variety of Mimosas! Our lunch menu comprises gourmet dishes that come with one of a selection of glasses of wine! We invite you to join us once again so that we can impress with our gourmet selections!

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DS
San Diego
7 reviews
Dined on January 12, 2019
Overall 5food 5service 5ambience 5

Wonderful experience! Great wine, tasty food and attentive service. Will go back many, many more times.

JM
1 review
Dined on December 16, 2018
Overall 5food 5service 5ambience 5

THE MOST DELIGHTFUL, ROMANTIC, VIBRANT AND COMFORTABLE DATE I HAVE EVER BEEN ON. QUALITY EXPERIENCE ALL THE WAY AROUND!! WORDS CANT BEGIN TO EXPLAIN THE VIBES

SF
San Francisco
1 review
Dined on December 2, 2018
Overall 5food 4service 5ambience 5

I would appreciate more vegetarian menu options but they have a good selection of wine and Angela was friendly and knowledgeable.

CP
1 review
Dined on November 20, 2018
Overall 4food 3service 4ambience 3

The couch’s and lounging are gone which is disappointing, and the outside heaters were out of gas.

However, that being said it was a pleasant evening and I’d go back again!

J
New England
9 reviews
Dined on November 11, 2018
Overall 3food 4service 4ambience 3

No complaints about the food or table service. I’ve docked my review though because this is the second time in one week that I made a reservation here for two different birthdays and both times we had to wait for our table to be set up and nothing was ready for us. Between that and an empty dining room both times, it defeats the purpose of a reservation and makes for an awkward start to the evening.

Otherwise, once our parties were actually seated, our waiters both nights provided great service. The wine is always good here and everyone enjoyed their meals. I had the salmon, which was done very nicely and it was quite tasty. I would order it again. Earlier in the week I had the Chicken Pasta which has all the ingredients for a great dish but the proportions just weren’t right - it felt like there was more chicken than pasta and the sauce was a bit too potent on spices (garlic maybe?). My friends had great reviews on the fish tacos and the steak as well!

D
Seattle
3 reviews
Dined on November 2, 2018
Overall 5food 5service 4ambience 4

Great selection of wines and food. Dining area a little noisy, but wasn’t too big a deal after a wine flight and we settled in.

OT
1 review
Dined on October 5, 2018
Overall 5food 5service 5ambience 5

One of the best date nights ever. Everything was amazing!!

S
Richmond
6 reviews
Dined on September 26, 2018
Overall 5food 5service 5ambience 5

The sandwiches on the lunch menu are a great deal granted they come w a glass of wine and side. The fondue dessert was huge-big enough for 4 people for sure! And the service was great. I look forward to going back for dinner.

OT
Richmond
4 reviews
Dined on September 15, 2018
Overall 5food 4service 4ambience 5

Great burger and even better selection of wines. I love that they have more than their own wines available to sample.

OT
Richmond
1 review
Dined on September 12, 2018
Overall 3food 4service 2ambience 4

Service was poor. We felt ignored.

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