Mermaid Winery - Norfolk

4.4
212 Reviews
$31 to $50
Contemporary American
Welcome to Norfolk's first winery located in the charming Ghent neighborhood. We focus on producing small lots of well-balanced wines using Virginia and California grapes. Our winemaking process can be viewed from the tasting bar where you can enjoy our creations.

You can also choose from twelve different wine flights or select a wine from our list that features 800 wines from around the world. There is also a food menu that ranges from artisanal cheese platters to sandwiches and entrees.

We look forward to pouring your next glass of wine! Cheers!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
What 212 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.2
service
4.3
ambience
4.2
value
Noise · Moderate
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P
Paisley
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

mermaid winery is one of my favorite spots in all of virginia! awesome wine, awesome food (though some may consider the menu a bit limited) and always awesome service.

DK
vipDanielleK
Richmond
2 reviews
Dined on October 16, 2021
Overall2food2service1ambience3

Frost, the water was delivered with a hair floating in it. We just put it aside and figure it happens. When the charcuterie board arrived it had a hair on it as well! We informed the waitress and she took it away. When the second one was delivered it had significantly smaller pieces of cheese and salmon. It still looked good and we ordered a bottle of rose at that time. The waitress checked back with us about 10 minutes later and stated the wine was not chilled her. She can back around 5 minutes later with a tiny bit of the other rose we had sampled and said the bottle was chilled yet. Strange that it was taking so long. They were not busy at all. By the time we finished the board she brought out the wine. When we received the bill, the waitress had charged us for two boards! After all the mishaps the wait staff and manager did not have much to say or offered any discount. Such an unfortunate visit!

OT
OpenTable Diner
Caribbean
6 reviews
Dined on October 15, 2021
Overall2food1service4ambience2

Food was nothing like place in VA beach. Tasted like it was heated up in microwave and old.

D
Dewjr
Richmond
4 reviews
Dined on October 14, 2021
Overall5food5service5ambience5

Always good food and awesome wine selections. We ate indoors, but many people were enjoying the outdoor seating. This is our go-to restaurant.

PA
PaulA
1 review
Dined on October 13, 2021
Overall3food1service2ambience1

There was no food offered or served at our 8pm reservation. Our hostess was very nice. The other hostess the gentleman acknowledged us as we were leaving and the lady not friendly at all, she just walked by with a scold expression. This was our first-time visit I will not be back with my spouse the next time we visit Norfolk. Maybe VA Beach will be more pleasant AND the kitchen is hopefully open when we make the next reservation.

S
Shakia
1 review
Dined on September 25, 2021
Overall5food5service5ambience4

Great place for date night ! I enjoyed the outside area and there were good serving sizes for food

B
Beetle
Philadelphia
2 reviews
Dined on September 23, 2021
Overall5food5service3ambience4

Food and wine were great, service was a bit awkward. Server seemed annoyed to have to provide the actual wines in the flights, she rushed the need to take our plates and even told us at 9pm they were closing shortly.

OT
OpenTable Diner
1 review
Dined on September 19, 2021
Overall4food3service4ambience3

Anniversary

RG
RGP58
Richmond
17 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

Lovely outdoor dining experience! Great service and delicious food in generous portions.

OT
vipOpenTable Diner
Jacksonville
8 reviews
Dined on September 8, 2021
Overall5food5service5ambience5

Truly a great way to ring in my birthday!!!! Great service. Exquisite food!!!

T
Tacct
Richmond
2 reviews
Dined on September 8, 2021
Overall4food4service4ambience3

Food great. Was told we only had 90 minutes (even tho we had a reservation) which is not customer oriented. We stayed much longer than 90 minutes and restaurant was not full so don't know what that was about.

Hate using QR code to get menus.

c
chrissyh
Washington DC
8 reviews
Dined on August 29, 2021
Overall5food5service5ambience5

Quiet Sunday night at Mermaid Winery.
Table for four for a birthday dinner.
First time, so relied heavily on reviews.
Setting was great. Service was amazing! Food and Wine amazing!
Will be back again and again.
Fun find in Norfolktown.

BC
BrittanyC
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

Great service. Cute place. And amazing wine. Brought a friend of mine with me and she just couldn’t get over how cute it was and how amazing the pineapple wine is!

M
Moop
Seattle
2 reviews
Dined on August 21, 2021
Overall1food5service1ambience5

If you want to relax and enjoy your wine and food, this is not the place. They have a time limit for their guests and will tell you to leave as you’re eating the dinner that took over 40 minutes to get to your table.

Mermaid Winery - Norfolk
Responded on August 25, 2021

Hey there Moop, Thank you for leaving a review! We apologize that your food came out slowly; management will be made aware so that we can fix any issues that occurred during service to negatively impact your visit. We want to give our guests the best possible wine, food, and service that we can, and we hope to have the opportunity to show you our best again in the future!

Report
C
Caliguy
Philadelphia
2 reviews
Dined on August 8, 2021
Overall5food5service5ambience5

Great night out!

MC
MikeCat
Richmond
1 review
Dined on July 31, 2021
Overall5food5service4ambience4

Great place

AS
AustinS
1 review
Dined on July 28, 2021
Overall5food5service5ambience5

Food, as usual was Great. Wine's Wonderful. We will be back Soon!

OT
OpenTable Diner
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

This was the perfect date night for my lover & I. We will definitely be coming back!

c
chrisw
1 review
Dined on July 24, 2021
Overall2food2service3ambience5

Mermaid Winery

330 W 22nd St, Norfolk, VA 23517

New American

Chris Woodruff

61 points

 

3 hours ago

Save your money. Had heard such great things about this winery/restaurant from friends for the past several years. My wife and I finally had a free night that we could go and try it. So disappointing. The wine flight of 5 wines was the first underwhelming moment. You choose your flight by class/type, you don't know what you are actually getting for each wine until it arrives. They do give you a card that tells you where the wines are from, no description of taste that you should experience. Each glass is only a 1 ounce pour, hardly enough to enjoy. Would gladly pay twice as much to get a decent pour. The next disappointment was the Cheese plate and Charcuterie board. The cheddar cheese slice was tiny Maybe a 1 inch x 1 1/2 inch wide slice , and the farmers cheese served in a plastic condiment cup was pathetic looking but delicious. The most generous serving was the Burata cheese ball. The charcuteri meat was a slice (One slice) of salami and two thin pieces of turkey, the rest of the plate was olives, peppadew peppers(love these), a pound of dates, dried bananas, pecans and almonds. For one last try because we were still hungry we tried a Margerita flat bread. The cheese blend was tasty but parts were so thick it was not fully cooked and the bread was greasy. Staff were pleasant and indoor and outdoor atmosphere were nice, but we will not be back.

OT
OpenTable Diner
1 review
Dined on July 24, 2021
Overall5food5service5ambience4

Overall very nice, however, they were out of the Kale Salad, that I wanted. The House salad was delicious.

JS
JadaS
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

Our waitress Ashley was the best. The food was amazing!

RR
RRamirez
Richmond
7 reviews
Dined on June 26, 2021
Overall1food1service1ambience1

We left after being sit for 40 minutes and not being taken care of. Very poor ventilation and service. First and last time.

ML
vipMediaLona
Richmond
40 reviews
Dined on June 16, 2021
Overall5food5service5ambience4

Love lunch here: great value and food for the money.

T
Taylor
1 review
Dined on June 12, 2021
Overall4food5service4ambience5

Very good food and wine. Do not think it should be stated that they let you do “tastings” when they have hundreds of wines and only let you taste 2 a person before you have a buy a full glass. Most wineries will either charge for multiple tastings or allow you to taste a wine you like until you find one to buy. You have to buy 13$ Flights which are the size of tastings. It should be stated before hand when you walk in or on the website. Other than that food was good service was good.

OT
OpenTable Diner
Richmond
2 reviews
Dined on June 11, 2021
Overall5food5service5ambience5

From the wine flights, the food, to the service… outstanding experience! Highly recommend for a date or a nice quiet night out.

KG
KendallG
Richmond
1 review
Dined on June 10, 2021
Overall5food5service5ambience5

Just a nice calming environment. My friends and I always go there just to catch up, grab wine, and appetizers.

OT
OpenTable Diner
Richmond
8 reviews
Dined on June 4, 2021
Overall5food5service5ambience5

We ate off the Happy Hour menu and picked some wine off of there as well. The Mermaid Fries are always a go to for us and the wine is always delicious. Our server was very attentive and friendly. We absolutely love this place.

OT
OpenTable Diner
San Francisco
1 review
Dined on May 30, 2021
Overall1food1service1ambience2

The service was horrible. Server was rude, food was burnt. When we complained to the server she did not care. There seemed to be excess smoke which burnt our eyes. The wine was good.

OT
OpenTable Diner
1 review
Dined on May 30, 2021
Overall1food5service1ambience5

The place looks amazing the service was great however while still actively ordering and drinking my Wife and I were told there is only 90 min seating and we had to leave. I have never been told to leave while being an active customer I’m not sure why this establishment does this but it definitely put a stink on our experience.

SN
StephfromNorfolk
Richmond
55 reviews
Dined on May 25, 2021
Overall2food2service2ambience4

I have been here many times. This was the 1st disappointing experience . Tues tacos $1.
, waitress was confused about the offering. We ordered 5 each for the 3 of us, 2 orders of Fries and a $45 bottle of wine. Waitress was annoyed that was all we were ordering.
Wait for the food was very long. French fries were over cooked . Chicken tacos were ok. The “beef” tacos were disgusting . Dry to the point that we asked for salsa . Took forever for the salsa to come and we were charged for it.
After all that the taco night coat $95 for 3 people without tip and very unsatisfying .
At the end I asked the waitress to grab my wine club boxes from the last 2 months. She said I could come in a look for them myself . Now that was rude . I said I would come another night

s
scottn
Richmond
3 reviews
Dined on May 20, 2021
Overall5food5service5ambience5

Outstanding, as always! WE love this place, the food is fantastic, such an awesome wine list, and great service. Nothing better than sitting outside here on a beautiful night! Happy hour is an amazing value and we are obsessed with the hummus platter and Tuna Tacos. If you have not been, add it to the top of your list. You will be writing a review like this one, for sure.

D
Dewjr
Richmond
4 reviews
Dined on May 20, 2021
Overall5food5service5ambience5

Our go-to place! The outside seating is nice now that the warm weather is here.

OT
vipOpenTable Diner
Las Vegas
19 reviews
Dined on May 15, 2021
Overall5food5service4ambience4

Nice cheese plate
Fish tacos were good

Nice place
Good value

MJ
vipMrsJ
Richmond
19 reviews
Dined on May 15, 2021
Overall4food4service4ambience5

Server was excellent. Manager and even the Owner checked to see how things were. Good took a while to come out but we didn’t mind because we were chatting and enjoying the Chardonnay Reserve.

L
Leek
1 review
Dined on May 9, 2021
Overall5food3service4ambience4

Good vibes. I definitely recommend this spot to a friend.

OT
vipOpenTable Diner
Washington DC
5 reviews
Dined on May 9, 2021
Overall5food5service5ambience5

Went for a Mother’s Day celebration, had Ashley as our server. We were immediatley greeted and served with the upmost respect and care. We truly wined and dined! It was a very pleasurable experience.

e
elenas
Richmond
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

That was amazing! I would give it 10 stars if I could! We had table reserved inside, but manager Jennifer was above and beyond in serving our needs and accommodated our request to sit outside even when they were fully booked! Our Mother’s Day brunch could not be better! Thank you so much again!

BM
BenjaminM
Richmond
1 review
Dined on May 9, 2021
Overall4food5service3ambience4

Everything was great but I felt that service was a little slow. We will be back again!

OT
OpenTable Diner
Richmond
5 reviews
Dined on May 9, 2021
Overall5food5service5ambience5

A delicious Mother’sDay brunch. We were warned that they were short-handed, someone called out . But Colby managed to keep our glasses full and food on the table. Great job! Definitely be back.

OT
vipOpenTable Diner
Richmond
1 review
Dined on May 8, 2021
Overall5food5service5ambience4

Very good experience overall. Fokd was delicious, the lamb shank was fantastic. The Languedoc Red wine was very nice. Servjce was great.Only downside; we had to wait VERY long for the entrees to come.

FAQs

You can order delivery directly from Mermaid Winery - Norfolk using the Order Online button. Mermaid Winery - Norfolk also offers delivery in partnership with Uber Eats. Mermaid Winery - Norfolk also offers takeout which you can order by calling the restaurant at (757) 233-4155 ext. 1.

Mermaid Winery - Norfolk is rated 4.4 stars by 212 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.