Merci

3.1
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44 Reviews
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$30 and under
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Contemporary French
We are a new French Restaurant located on the Capital Square, feel free to drop by and check out our new space.
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Consider booking our private dining room for your event!
The room capacity is 30 seated, or 40-45 standing
Room rental fee is $100 for 1-14 people, or $150 for 15 or more people (non-refundable and paid in advance)
Minimum food and beverage purchase is $400
What 44 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.1based on recent ratings
3.4
food
3.0
service
3.7
ambience
3.0
value
Noise · Moderate
54% of people would recommend it to a friend
5
4
3
2
1
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KG
Milwaukee
9 reviews
Dined 3 days ago
Overall5food5service5ambience5

One of the best dinner experiences in Madison, food was fresh and phenomenal.

TP
Chicago
10 reviews
Dined 6 days ago
Overall4food4service4ambience4

Really have a FANTASTIC burger with frites- best we’ve had in the area and that’s saying a lot!

CS
Chicago
2 reviews
Dined on November 8, 2019
Overall2food4service1ambience5

Drinks took 45 minutes to arrive. We loved the atmosphere and food was good.

MJ
1 review
Dined on November 1, 2019
Overall2food2service3ambience4

Arrived at 5:15. Only 2 other patrons there. On a Friday night in downtown Madison, it seemed odd
there would be no after work customers. Staff was very friendly and we had a nice chat until my "date"
arrived. At least 4 of the items we requested on the menu were not available. Food was passable, but
not exciting. I get the feeling that the place is about to close.

DP
New York Area
4 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

Great waitress provided excellent service.
Food was very tasty.
Nice decor and great bar.

BG
Milwaukee
5 reviews
Dined on October 15, 2019
Overall1food1service1ambience1

We had a reservation and confirmed it as requested. When we showed up, there were no employees there and the doors were locked. Beyond disappointed, as my friend was visiting from out of town and was so excited to try this restaurant. Will not be returning after such a off putting experience with our reservation.

OT
Minneapolis
1 review
Dined on October 15, 2019
Overall1food1service1ambience1

After confirming our reservation we got there and they were closed! Had to go somewhere else on our anniversary . Very disappointed

E
1 review
Dined on October 11, 2019
Overall4food4service3ambience4

Food was good but the service was a little slow. Our server was nice and helpful. Would recommend folks checking it out.

OT
1 review
Dined on October 5, 2019
Overall5food5service5ambience5

Shared a wonderful meal with my dad here! Classy yet modern ambience and very friendly employees. I had the French onion soup and the chicken entree and they were both absolutely delicious. Will definitely return!

OT
Chicago
1 review
Dined on September 21, 2019
Overall1food3service1ambience1

Merci was understaffed in the kitchen and the dining room. Many potential diners left in disgust. We were told that several waitstaff and cooks either walked off or did not come in. This restaurant should close!

OT
1 review
Dined on September 20, 2019
Overall3food3service4ambience3

Food is not bad, but not great. Tables a little cramped. Rather bright. Service was great though

DM
1 review
Dined on September 13, 2019
Overall2food2service2ambience3

Very slow. Service and food. Burger was alright, but fries were old and cold and burnt and unseasoned. They’ve got work to do.

DS
Milwaukee
1 review
Dined on September 10, 2019
Overall1food1service1ambience1

This is the worst restaurant I have ever eaten at. Service was pretty horrible, food was terrible, and food availability was a joke. The French Onion soup came out lukewarm with a single slice of deli cheese as a garnish... Of the six Main Course menu items there were only three available and the chicken we ordered was so dry and tasteless we decided not to eat it (I've never done this before) and go eat elsewhere. What was supposed to be a wonderful birthday celebration with my wife turned out the be a serious bummer of a meal. We did have fun eating at the next place though!

p
Milwaukee
14 reviews
Dined on September 7, 2019
Overall4food3service5ambience5

Everything was good, but they were out of two of the things we wanted to order. The service was very good and the ambiance of the place is lovely.

G
Milwaukee
4 reviews
Dined on September 6, 2019
Overall3food4service2ambience3

We had eaten at Merci previously and had a wonderful experience. This time was not. There were four in our party and we all ordered drinks to start. It must have taken 15-20 minutes to be served. There were 3 or 4 people behind the bar, including our waitress, but I couldn't see that they were making our drinks. They finally arrived. We ordered our food and it came quickly. One of our party ordered a glass of red wine, they brought white! The food was good, the service was not.

OT
New England
1 review
Dined on August 31, 2019
Overall5food5service5ambience5

We had a great experience. Spoke to the owner and loved her and the waitress. The whole experience was amazing.
Thank you. We will definitely be back.

Kim willen

OT
Chicago
1 review
Dined on August 30, 2019
Overall2food4service1ambience3

Good food. Super short staffed. Untrained staff. Talked to owner. This is her second go around in the same location. Changed the concept but I don’t see it succeeding. This was a Friday night and the place was not crowded.

TN
New York Area
2 reviews
Dined on August 28, 2019
Overall3food4service2ambience4

We have been to a lot of restaurants in Madison. Unfortunately this one did not hit the mark. The food was good but the service was operationally not functioning at the same level as the food. The servers, "water" person, hostess, etc... seemed to have a difficult time organizing or understanding what was needed. Food that was ordered didn't come. Wine didn't come. It was not a busy place and there were plenty of staff, it just didn't seem well organized.

KT
1 review
Dined on August 13, 2019
Overall2food5service1ambience4

The food was great but the service was so terrible I don’t think I could ever go back.

NW
Milwaukee
1 review
Dined on August 7, 2019
Overall2food2service2ambience3

2 stars, one for our sweet waitress and one for my hamburger! Place was empty at 7:00, 3 entrees not available on the menu, really warm inside (as in I don’t think they had the air on), bad vodka gimlet. Our waitress was sweet and attentive but the hamburger was the best thing in the place. Seems weird when it is a French restaurant. Can’t see them lasting.

OT
Chicago
1 review
Dined on August 3, 2019
Overall1food1service1ambience1

We were looking forward to trying Merci but were not able to get service when we were seated. We left to go to another restaurant in the same area and had a lovely dinner.

MA
Milwaukee
8 reviews
Dined on August 2, 2019
Overall1food1service1ambience1

We had reservations and after standing at the hostess stand for about 5 min, was finally seated. After being seated, we waited another 20 min, with no one acknowledging us or proving water. It was busy and we’re very forgiving guests in that if someone at least acknowledges our presence we’re willing to wait. We had even asked about who our server was and the person who said they’d check never returned. We left and I was going to comment on the way out, but no one was at the hostess stand.

m
Milwaukee
7 reviews
Dined on August 2, 2019
Overall1food1service1ambience3

After being seated on time, we waited 30 minutes for anyone to greet us at our table. We didn’t even get water. When we started noticing no one else being served either, we walked out. Would have loved to dine there. Menu looked promising.

JS
San Francisco
10 reviews
Dined on August 2, 2019
Overall3food5service2ambience4

We had reservations with a note that we were going to a show 2-1/4 hours later. We didn't have apps, but waited over an hour for our food. We ordered dessert, which our waitress came and told us would not be ready in time. Our food was great, the waitress accommodating, but the food service was lousy.

MD
Las Vegas
2 reviews
Dined on July 31, 2019
Overall1food1service1ambience1

I made a reservation for an important business lunch meeting on July 31, 2019. My reservation was confirmed multiple times to which I replied I'd be arriving by 11:45 a.m. My guest and I arrived by 11:40 a.m. to find the restaurant closed. No notification, no phone call, just show up to closed doors. She was extremely disappointed and concluded I hadn't reserved a table. We went next door to Coopers Tavern and needless to say I WON"T return to Merci given the complete disregard for my important lunch meeting. What's the point in making a reservation, confirming multiple times, and now I'm completing feedback regarding my dining experience from Open Table. Given my restaurant experiences using Open Table when hosting for Madison restaurants, an employee or manager should have telephoned at least the day before to notify potential patrons the establishment has decided to close. Patti

OT
Chicago
1 review
Dined on July 27, 2019
Overall5food5service4ambience5

Great food. Highly recommend!

OT
Milwaukee
4 reviews
Dined on July 26, 2019
Overall4food3service5ambience4

This restaurant which has recently changed its menu to French cuisine has great potential. The chef is perfecting the menu and will soon have a wonderful 'new' restaurant on the Square. Having lived in France, I found that the menu brought back wonderful memories.

TP
Chicago
11 reviews
Dined on July 24, 2019
Overall4food5service5ambience4

Best Burger we've had in Madison! FaNTASTIC beef and cheese

MR
1 review
Dined on July 10, 2019
Overall5food4service5ambience5

The location is lovely and we have had great drinks here before. The apple pie dessert with a slice of custard was memorable!
This time we ordered appetizers and salad. I especially loved the salad with egg, bacon and lemony greens. My husband enjoyed the friend onion soup.
Our server was quite helpful and understanding when we realized we weren't hungry enough for a charcuterie board. We still had an amazing dessert - this time the flourless chocolate cake with raspberry sauce.

BJ
Milwaukee
6 reviews
Dined on June 25, 2019
Overall1food2service1ambience2

Four of us dined at Merci on a Tuesday night at 6:15pm. Three items from the sparse menu were not available. One of us selected the Sable fish item; the wait staff returned to inform us it would be Walleye instead.

The service was incredibly slow. It took almost 2 hours to eat, once we ordered. There was only one other table occupied aside from ours and a few people having drinks at the bar. Two entrees came out. Then another minutes later. And more time passed while waiting for the last entree, which was the "Sable"(Walleye).

The space is nice. I can't determine noise level because there was almost no one there. For good reason.

M
Milwaukee
6 reviews
Dined on June 21, 2019
Overall4food4service5ambience4

The burger was great - tasty, nicely presented. The pasta was bland. To be fair, most restaurants in the midwest miss the mark on the vegetarian option - however, one might expect more in progressive Madison.

LE
Milwaukee
4 reviews
Dined on June 21, 2019
Overall2food2service3ambience4

The chicken was over cooked and the mussels were bland. The frites were not well flavored or well cooked.

SO
1 review
Dined on June 15, 2019
Overall2food2service3ambience3

Went to Merci for the first time on June 1st, it was amazing so my husband and I wanted to go back again. We on June 15th and it was a big disappointment. I would have given the food a 5 star back on the 1st but I wouldn't even give it a star when we were there on the 15th. For how much money we spent it was a waste and our leftovers went in the trash when we got home. Sad to say I am not sure if we will go back to give it another chance.

B
1 review
Dined on June 14, 2019
Overall2food3service3ambience2

I absolutely love French food; when Merci opened, I knew I had to try it out.
Unfortunately, despite being closed for some time to open, not much was re-done on the interior from Field Table (the owners also run Merci). The bathrooms were clearly unpainted with the sink falling off the wall. The interior decor and ambiance is quite lovely, though.

In regards to food: Bread should automatically be put on each table. Instead, Merci charges $6 for sliced baguette and butter. Our cheese plate was supposed to have 4 cheeses, but only showed up with 3 (our server did rectify this, but at that point we were out of the few toasts that came with the cheese board).

My pheasant soup was terribly bland, unfortunately. No salt or pepper on any table, either. Someone else in our party ordered a pasta entrée, which was equally unsatisfying.

We were overall underwhelmed with the experience at Merci. French restaurants come 'pre-packaged,' so to speak, with good food and ambiance. The food caters itself to rich flavors. I wish I could say that I would return, but with the food as dull as it was and at elevated prices, I can't say that I will.

RH
New York Area
7 reviews
Dined on June 14, 2019
Overall4food4service4ambience4

Food and service was good; we had an enjoyable evening.

JG
Milwaukee
7 reviews
Dined on June 13, 2019
Overall4food4service4ambience4

Very nice service and food was tasty

p
Milwaukee
11 reviews
Dined on May 31, 2019
Overall3food3service2ambience2

We were really excited to try this restaurant but the service was slow and impersonal even though the restaurant was mostly empty. Some of the food was good and some was not. Given the number of great restaurants in Madison we likely won’t be back.

G
Denver
3 reviews
Dined on May 24, 2019
Overall3food2service5ambience2

Food was poorly executed. Under salted and bland. The steak was served in a bowl and was difficult to cut. The potatoes were under cooked and raw in the center. The fish entree was served in a bed of dehydrated and flavorless lentils. The entire experience was sad and depressing. Redemption was the service!

GM
Cleveland
2 reviews
Dined on May 12, 2019
Overall4food5service3ambience4

I was excited to try their special Mother's Day menu (since it appears they are not normally open on Sunday). A nice variety of upscale options--not just the "usual" brunch options. I ordered steak and eggs (filet, egg, roasted potatoes, lightly dressed greens). The steak was as good (if not better) than any I've had in Madison (and that includes the specialty steak houses we have). Nicely seasoned and browned to a perfect medium rare. I have to say we waited a long time for the food--good thing we weren't in a hurry. I had to be persistent to get a refill of coffee (my cup sat empty for at least 20 minutes). That said, the bar staff was exceptional and kept tabs on us, too. I love the new atmosphere and menu. Looking forward to trying Merci for dinner.

DB
Chicago
6 reviews
Dined on May 12, 2019
Overall5food5service4ambience5

We had a party of 5 for Mothers Day brunch. Everyone was thoroughly pleased with the food and the overall experience. Highly recommended. A computer glitch apparently told Open Table that we were no-shows but it was quickly corrected.