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Merchants, Nashville, TN

Merchants

4.5
4.5
3873 Reviews
$30 and under
American
Merchants is temporarily closed for remodeling, reopening again soon. While don’t have a reopening date just yet, we hope you’ll sign up for news and updates at MerchantsRestaurant.com. We can’t wait to welcome you again soon!

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Merchants is a lively three-story restaurant situated in the heart of downtown Nashville on the corner of Broadway and 4th Avenue. The architecturally significant building dates back to 1892 and has been a myriad of things, including a pharmacy, a wholesale drug company, and even a hotel. In 1988 it became Merchants restaurant, and in 2010, Strategic Hospitality purchased the restaurant and gave it new life. The first floor bistro, with its black and white theme, features a lively atmosphere and casual cuisine. The second floor offers finer fare and a more intimate feel. The third floor is reserved for special events.

Not bookable

This restaurant is temporarily offline. Please contact the restaurant directly or check back shortly for availability.

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    American, Comfort Food, Contemporary American
  • Hours of operation
    Bistro Daily 11:00 am–11:00 pm
  • Phone number
    (615) 254-1892
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Private party facilities
    The third floor of Merchants is private dining space perfectly suited for rehearsal dinners, business dinners, cocktail events or any other reason to gather some of your closest friends together to enjoy company and sustenance.
  • Neighborhood
    Downtown / Sobro
  • Cross street
    4th Avenue S.
  • Parking details
    There is paid parking around the restaurant.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine

Experiences

  • 1st Floor Bistro

    Multiple dates available
    The street-level entrance of Merchants leads to a vibrant black and white bistro, often filled with a cross-section of local business men and women, tourists and those attending events in the downtown area. The bistro boasts quality cocktails, comfortable food, and impeccable service.
  • 2nd Floor Steakhouse

    Multiple dates available
    The second floor of Merchants is open for dinner has a totally different vibe than the bistro. A little fancier and more upscale, it has a separate menu from the bistro. The dining room on the second floor offers more refined dishes, a more expansive wine list, and several top-tier steak options.

What 3,873 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on all time ratings
  • 4.4Food
  • 4.6Service
  • 4.4Ambience
  • 4.3Value

NoiseModerate

3,873 Reviews
  1. OpenTable Diner

    Nashville

    2 reviews

    vip
    1.0

    2 reviews

    Dined on January 28, 2023

    overall1food1service1ambience1
    Merchants had a fire days before our reservation. No one contacted us to let us know . so we showed up to a closed up restaurant. I do hope they recover and get back in business. Good luck Merchant’s

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  2. ToddP

    Indiana

    7 reviews

    vip
    5.0

    7 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5
    Great location, excellent food, superb service. A keeper

    Is this helpful?

  3. Tyler

    Nashville

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5
    The food was excellent, and the service was great!

    Is this helpful?

  4. Gourmetn

    Charlotte

    17 reviews

    vip
    3.0

    17 reviews

    Dined on January 20, 2023

    overall3food2service5ambience3
    The hostess stand was overwhelmed. We had reservations and were still asked to wait. Our waiter, Angelo was great. Our wine and cocktails were good. The food was fine, but nothing special. The burger was very small for a 'gourmet' burger. The music was a bit loud. Some seasonal options would be a nice addition. The facilities need attention. We noticed elevator buttons that didn't illuminate, soiled chair covers and wobbly toilets. Overall, there are much better options in Nashville.

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  5. OpenTable Diner

    Nashville

    2 reviews

    2.0

    2 reviews

    Dined on January 20, 2023

    overall2food2service5ambience5
    NY Strip was extremely bland

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  6. OpenTable Diner

    Columbus

    4 reviews

    5.0

    4 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5
    Great attention to detail in all parts of the dining experience

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  7. OpenTable Diner

    St. Louis

    1 review

    5.0

    1 review

    Dined on January 17, 2023

    overall5food5service5ambience5
    Incredible experience at merchants! We keep coming back because the food and service is sooo top notch! drinks and everything on this menu is delicious… be sure to COME HUNGRY!

    Is this helpful?

  8. Denise

    Nashville

    1 review

    5.0

    1 review

    Dined on January 16, 2023

    overall5food5service5ambience5
    Delicious food, great drinks, and our server was so friendly, as were all the other staff we met.

    Is this helpful?

  9. lj2020

    Columbus

    5 reviews

    vip
    3.0

    5 reviews

    Dined on January 15, 2023

    overall3food2service4ambience4
    Food was very very mediocre for the price- bill was $140 and most (max n cheese, jambalaya, Cobb sald) was not eatable. I suspect this is a common theme… as our waiter asked if we wanted to box our leftovers and put on ledge outside for their regular homeless friends… which of course we did. If you want expensive but mediocre food in great spot… and an opportunity to help the local homeless… this is your pick

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  10. Steve

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5
    Our waiter William was outstanding

    Is this helpful?

  11. OpenTable Diner

    Greensboro

    5 reviews

    5.0

    5 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5
    Everything was great!

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  12. OpenTable Diner

    Naples

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5
    Great food and service!

    Is this helpful?

  13. BESB

    Jacksonville

    9 reviews

    vip
    5.0

    9 reviews

    Dined on January 13, 2023

    overall5food4service5ambience4
    Mat was great, very satisfied with his service. Food was very good.

    Is this helpful?

  14. jasona

    Nashville

    3 reviews

    5.0

    3 reviews

    Dined on January 13, 2023

    overall5food5service5ambience5
    Delicious food! Awesome and attentive service! Great ambiance! Love this place more and more every time we go here. Thank you for accommodating the table request. It is greatly appreciated.

    Is this helpful?

  15. OpenTable Diner

    Atlanta Metro

    6 reviews

    vip
    5.0

    6 reviews

    Dined on January 13, 2023

    overall5food4service5ambience4
    Went w friends for a 50th birthday celebration. Service was great, but the restaurant was extremely warm and there was a definite problem w fruit flies around our table and food.

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  16. RickO

    New York Area

    5 reviews

    vip
    5.0

    5 reviews

    Dined on January 13, 2023

    overall5food5service5ambience5
    The tots are delicious!! Sam our waiter was very knowledgeable and helpful!!

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  17. Mariatini

    Greater Boston

    84 reviews

    4.0

    84 reviews

    Dined on January 12, 2023

    overall4food4service4ambience3
    Food was very good. Had a delicious Caesar salad and shrimp and grits. My companion had fried chicken. Noise level was too much for us. The piped in music was extremely loud so conversation was difficult.

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  18. Kimmie

    Nashville

    24 reviews

    vip
    3.0

    24 reviews

    Dined on January 10, 2023

    overall3food2service4ambience4
    The prime rib sandwich was good. The chicken sandwich was very tough and hard to eat.

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  19. GretchenJ

    Milwaukee

    2 reviews

    5.0

    2 reviews

    Dined on January 9, 2023

    overall5food5service5ambience5
    Best restaurant ever! Staff was great food was amazing!

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  20. ChaseP

    Nashville

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5
    We ate on the second floor and the food and service was amazing!

    Is this helpful?

  21. OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5
    We had a great dinner! Food was excellent!

    Is this helpful?

  22. MikeBfromSA

    Minneapolis

    14 reviews

    5.0

    14 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5
    Great service and food. Everyone was very nice.

    Is this helpful?

  23. TammyB

    Nashville

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food3service5ambience4
    The appetizers and dessert were fabulous but my entree was not good i got the buttermilk chicken and it was soggy being served over the mash potatoes and collards and the gravy on top was unexpected and was too peppery. My son had the double cheeseburger and like it.

    Is this helpful?

  24. Hannah

    Nashville

    4 reviews

    5.0

    4 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5
    Great! Very consistent restaurant, never had a bad meal and service is always delightful

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  25. OpenTable Diner

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on January 6, 2023

    overall5food5service5ambience5
    Always amazing food and service. Does get pretty loud so you’ll be yell talking. Staff is great and really works table, ambiance is pretty cool and right in the heart of things on Broadway. Downstairs is a nice bar type atmosphere while upstairs gives you a nicer steakhouse feel. Definitely recommend dinning.

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  26. TimG

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5
    My girlfriend and I first experienced Merchants 4 months ago when we visited Nashville. With it behind downtown and close to the action, we kind of stumbled on it because we were looking for a restaurant that offered gluten free options. The atmosphere was excellent, the service was great and food was amazing!!! We ended up eating there twice during the visit. Fast Forward a few months and we decided to visit Nashville once again and celebrate New Year’s in Nashville. Of course we needed to add Merchants as a definite stop. We stopped in for lunch and once again did not disappoint. On New Year’s Eve, we had lunch and ran into a familiar face in MICHELLE (she had served us months ago). Her pleasant personality and amazing food made lunch wonderful and it was because of her that we cancelled a reservation at another restaurant and give UPSTAIRS Merchants a try. During that lunch, the GM (Jimmy) came along to see how things were going and we discussed our pleasant experience with Merchants and said how thankful we were that gluten free options were readily available. We jokingly discussed how awesome it would be if the crab cakes were gluten free. We finished lunch and we’re very much looking forward to dinner upstairs the following day. We arrive upstairs and the atmosphere upstairs is amazing. We were welcomed by our server Cassidy and once again were thrilled with her service. After placing our order, she surprised us with GLUTEN FREE Crab cakes!!! Amazingly, after our discussion the day before, Jimmy made it happen and we were absolutely blown away by this because we certainly did not expect that. That was an amazing start to another wonderful experience at Merchants. I apologize for the lengthy review, but with so many amazing experiences at Merchants, I wanted to ensure that I captured it all. If given the option, I would rank Merchants 6 ⭐️’s out of 5!!!

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  27. OpenTable Diner

    Nashville

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food5service5ambience4
    Food was great! Service was exceptional! Couldn’t have a conversation due to the high noise level, but it was New Years Eve.

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  28. OpenTable Diner

    Atlanta Metro

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food3service5ambience5
    We went for our NYE dinner. I ordered the ribeye steak as my entree and it was average. It was tough more like a sirloin. It wasn’t worth $60. My ordered the salmon and she said it was good. The ambiance was nice and it’s a great location if you want to eat near the bar scene.

    Is this helpful?

  29. AnaW

    San Diego

    7 reviews

    5.0

    7 reviews

    Dined on January 1, 2023

    overall5food5service5ambience4
    Food and service were excellent! In the heart of downtown Nashville.

    Is this helpful?

  30. OpenTable Diner

    Washington DC

    6 reviews

    vip
    3.0

    6 reviews

    Dined on January 1, 2023

    overall3food2service5ambience3
    We were on the first level for NYE so it was expected to be high energy and loud. Our server was great! My husband had the ribeye which was not as enticing as my prime rib. The ribeye didn’t have as much seasoning and it was thin. The collard greens were PHENOMENAL! We also had spinach and artichoke dip as an appetizer which was ok. Overall this was a cool place that I’ll try again and will probably try the 2nd level next time

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  31. MichaelA

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on January 1, 2023

    overall5food5service5ambience4
    Merchants went above and beyond to accommodate our party of 7 on New Years Eve. Service was excellent, menu had something for everyone, food was delicious and atmosphere was fun.

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  32. MikeL

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5
    Food was great, our server was outstanding! My wife has a gluten allergy and our server was very knowledgeable about it.

    Is this helpful?

  33. ShannonA

    Seattle

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5
    Great food and amazingly friendly staff on NYE! Thanks for a great anniversary dinner, Merchants!

    Is this helpful?

  34. gsgpeach

    Atlanta Metro

    7 reviews

    4.0

    7 reviews

    Dined on December 31, 2022

    overall4food4service4ambience4
    The shrimp and grits were really good, Our waitstaff was always helpful and attentive including a quick photo for New Years.

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  35. JackieW

    Chicago

    7 reviews

    5.0

    7 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5
    Great little gem for a fast but good meal. We had a table right by the window. Great people watching and the waitstaff is amazing! Highly recommend the tomato soup and grilled cheese. The prices are fair the food is great and the bar is super cute.

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  36. lisam

    New York Area

    45 reviews

    vip
    5.0

    45 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5
    3rd time to Merchants. It's a must stop in Nashville. We prefer bistro level. Love the wings and potato chips the most. Friendly staff. Always good food. Definitely recommend

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  37. JeffC

    Atlanta Metro

    6 reviews

    5.0

    6 reviews

    Dined on December 31, 2022

    overall5food5service5ambience4
    We sat on the first floor bistro and everything was great. We have one with special diet requirements in our party, and server was very helpful with recommendations. Highly recommended

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  38. WilliamR

    Nashville

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5
    Fantastic! Definitely will return! Enjoyed Steaks, 50/50 potatoes, creamed corn, crab cakes and crème brûlée. Our sever Brendan was great as well. Comfortable seating, right on broadway. Service moved quickly but we weren’t rushed.

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  39. DrElrod

    Nashville

    7 reviews

    vip
    4.0

    7 reviews

    Dined on December 30, 2022

    overall4food4service3ambience5
    Food was really good, except the French onion soup, which was thin and not flavored well. Shrimp cocktail was great, so was the prime rib. Drinks were perfectly made. We had mules and old fashions. Service was subpar, it was obvious the server was only doing this job until he made it in the music industry. Music level was good. Atmosphere very good too. Overall we enjoyed our meal and the experience. We will probably not go back, but it was a good place to eat.

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  40. AndreaT

    Louisville

    1 review

    5.0

    1 review

    Dined on December 29, 2022

    overall5food5service5ambience5
    It was delicious!! Great food and atmosphere! Great fried chicken and gravy! Will definitely be back!!

    Is this helpful?

FAQs

Merchants is rated 4.5 stars by 3873 OpenTable diners.

Not bookable

This restaurant is temporarily offline. Please contact the restaurant directly or check back shortly for availability.

Google Map for Merchants

401 Broadway, Nashville, TN 37203

Additional information

  • Cross street
    4th Avenue S.
  • Neighborhood
    Downtown / Sobro
  • Hours of operation
    Bistro Daily 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    American, Comfort Food, Contemporary American
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    There is paid parking around the restaurant.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine
  • Phone number
    (615) 254-1892
  • Private party facilities
    The third floor of Merchants is private dining space perfectly suited for rehearsal dinners, business dinners, cocktail events or any other reason to gather some of your closest friends together to enjoy company and sustenance.
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