Permanently Closed - Merchant House Dallas

4.4
197 Reviews
$30 and under
American
This restaurant is permanently closed. A trendy dining room with an intimate upstairs lounge, and a sexy patio featuring great downtown views. Join us for craft cocktails and small plates like our Lollipop Lamb Chops, Local IPA Battered Fish and Chips, and Crispy Devilish Eggs.
What 197 people are sayingWrite a review
Overall ratings and reviews
4.4based on recent ratings
4.3
food
4.2
service
4.4
ambience
4.2
value
Noise · Moderate
83% of people would recommend it to a friend
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OT
vipOpenTable Diner
Dallas
1 review
Dined on January 23, 2021
Overall1food1service1ambience1

It’s closed, take it off the app

OT
OpenTable Diner
1 review
Dined on January 22, 2021
Overall1food1service1ambience1

Made a reservation and planned a while date night around it only to find out they were closed.

EM
vipElisaM
Dallas
6 reviews
Dined on January 22, 2021
Overall1food1service1ambience1

When we arrived for our reservation the restaurant was closed. I was able to make the reservation early Friday am, but apparently they closed early and did not notify me😡🤯

OT
vipOpenTable Diner
Dallas
1 review
Dined on January 22, 2021
Overall1food1service1ambience1

Showed up for the reservation and the place was closed. No notice given.

OT
OpenTable Diner
Dallas
3 reviews
Dined on January 16, 2021
Overall5food5service5ambience5

The food and atmosphere were great!

OT
OpenTable Diner
Sacramento
1 review
Dined on January 16, 2021
Overall3food3service4ambience3

Sat us too close to other tables with COVID. There was plenty of space in the restaurant to space groups out.

R
Rotoya
Dallas
5 reviews
Dined on January 15, 2021
Overall5food5service5ambience5

Great place for a date

c
vipckspire
Chicago
20 reviews
Dined on January 12, 2021
Overall5food4service4ambience5

In Dallas on business had a great experience with good music!

MF
MFS2021
San Francisco
1 review
Dined on January 9, 2021
Overall4food5service5ambience4

Wonderful experience overall! We had one hiccup with someone's food coming out much later than everyone else's, but they were very apologetic and corrected it ASAP. The staff was very nice and professional. The food and drinks were amazing - they have a great menu! Already can't wait to go back next time we're in the area!

KD
vipKerriDines
Dallas
6 reviews
Dined on January 3, 2021
Overall5food5service5ambience5

Amazing place! Definitely going back!

HP
HollyP
1 review
Dined on December 31, 2020
Overall3food1service4ambience4

When I made the reservation I specifically stated in the notes that someone in our party was vegan. However, when we got there and I told our waiter he said it was a fixed menu and no substitutions. Out of all the courses my daughter could only eat the salad with no dressing. For the amount of money we paid, vegan options should have been provided even if they were set substitutions. I felt horrible eating in front of her all night....again I put in the notes we had a vegan when I made the reservation so I was very disappointed.

IC
IsabelC
Dallas
1 review
Dined on December 30, 2020
Overall5food5service5ambience5

Wonderful experience! Alejandro and the staff were impeccable hosts!

AB
AshleyB
1 review
Dined on December 23, 2020
Overall5food5service5ambience5

We celebrated our daughter’s 17 birthday and they made it special. Server, Angie, and the rest of the team were attentive and thoughtful. Even served the cake we brought at the perfect time!! ❤️❤️

OT
OpenTable Diner
San Antonio
7 reviews
Dined on December 22, 2020
Overall4food4service5ambience4

Great atmosphere and food was very good. Cocktail menu is very unique. Very pleasant surprise for weeknight dining. Will definitely recommend!

OT
OpenTable Diner
1 review
Dined on December 20, 2020
Overall5food5service5ambience5

Had a great time here at brunch for my birthday! The food and drinks were good and the manager came and checked on me & my party! Great customer service

OT
OpenTable Diner
New England
1 review
Dined on December 20, 2020
Overall2food1service2ambience4

It was ok. They forgot part of order and we also requested no bacon and got bacon on every dish. Weird experience, won’t be back.

BL
BradL
Dallas
2 reviews
Dined on December 18, 2020
Overall3food1service3ambience4

Overpriced bad food . This is very low grade poorly cooked food . If they charged 1/3 the price it would have been except-able. Ambiance cool and would be a fine place for a drink

r
robertoa
London
8 reviews
Dined on December 16, 2020
Overall4food5service4ambience4

Food was great and wine bottles were half off that day. We had a delicious Merlot.
I had a Kobe beef burger (18$) which was good but I expected it to be better. The side of sweet potato fries was delicious but comes at an exaggerate 8$.

OT
OpenTable Diner
New Orleans
2 reviews
Dined on December 12, 2020
Overall3food2service5ambience4

The food wasn’t as good as expected. The coconut shrimps were more like popcorn shrimps. Small and no tails and they completely left out the coconut part of it. The French fries that came with the cod tasted like they had been previously frozen. Not fresh at all. When I left the restaurant, the Maitre D. asked about our experience and I told him about the shrimps and he admitted that they had to make some adjustments due to Covid and food price. I was speechless he actually admired to it even though I appreciated his honesty. Cool decor but food was disappointing.

S
vipSisters4
Dallas
10 reviews
Dined on December 12, 2020
Overall3food5service2ambience4

The food is a 5 star but alas...the service is spotty at best. It's such a tragedy for a great restaurant to be minimized because of the servers. Surely they can do better.

OT
vipOpenTable Diner
Austin
1 review
Dined on December 12, 2020
Overall5food5service5ambience5

Great food and service. The restaurant design and decor provide an enjoyable dining atmosphere. Highly recommend the Merchant Burger and Bloody Mary.

OT
vipOpenTable Diner
Dallas
1 review
Dined on December 11, 2020
Overall3food3service5ambience4

We are very disappointed that social distancing protocols were not adhered to. We sat in a small room to the right of the hostess stand. There are 4 tables in that room. Our table and one other were initially occupied. Then a third party was sat at a third with another person less than 6 feet from us. We quickly finished dinner, paid our check, and left. The blatant disregard for social distancing protocols is concerning.

OT
OpenTable Diner
E. Tennessee
1 review
Dined on December 5, 2020
Overall5food3service5ambience5

Beautiful restaurant, food could’ve used a bit more seasoning but it was good. We had a great waiter also. We’ll be back.

OT
vipOpenTable Diner
San Francisco
11 reviews
Dined on December 5, 2020
Overall5food5service5ambience5

First time to Merchant House! What a pleasant surprise. The atmosphere is cozy, charming and clean. Service, drinks and food was fantastic. We will be back!

SN
SorryNotSorry
1 review
Dined on December 4, 2020
Overall2food3service1ambience1

The four tops are incredibly too small for 4 people. I asked to move to a bigger table and then once we moved, our service was terrible. I could not understand our waiter and when I asked about a cocktail he could not answer my questions. I thought there would be Christmas decor out since it's December and they still had Fall decor out... Just disappointed overall.

CG
2Carafes2Go
Dallas
2 reviews
Dined on November 29, 2020
Overall5food5service5ambience5

This is actually my 2nd time here, but has kept the same ambiance. A cozy place, not too busy so convos with friends are easy to hear. The music was perfect as well. Food was great, of course! Can't go wrong with a mimosa carafe(s).

OT
vipOpenTable Diner
Dallas
21 reviews
Dined on November 29, 2020
Overall4food2service5ambience5

Beautiful interior, friendly staff.

Miga's were good, but greasier than usual.

The carafe was a bad pour compared to other tables.

One order at the table was incorrect but quickly corrected.

I didn't feel rushed, but food was ready within 5 minutes.

I might try it for dinner but brunch was a bust.

OT
vipOpenTable Diner
Dallas
5 reviews
Dined on November 27, 2020
Overall5food5service5ambience5

Absolutely delicious food and impeccable service!!

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on November 27, 2020
Overall5food5service5ambience5

Great! Charcuterie board awesome

OT
OpenTable Diner
Dallas
1 review
Dined on November 26, 2020
Overall5food5service5ambience5

Visited for the Thanksgiving pre fixe menu, and it definitely didn’t disappoint. Merchant House is definitely a gem in Oak Lawn.

OT
OpenTable Diner
1 review
Dined on November 22, 2020
Overall5food5service5ambience5

Great place and unique decor. Great menu. Everyone’s got to try this place because it’s excellent. Highly recommend brunch.

S
Steph
Dallas
6 reviews
Dined on November 15, 2020
Overall5food5service5ambience5

LOVED Merchant house. The atmosphere is so unique and cozy. It was quiet when we came around 2pm for lunch. Loved the chicken and waffles. Service was also friendly and helpful!

KC
KCG88
Dallas
5 reviews
Dined on November 15, 2020
Overall5food5service4ambience5

We had a wonderful time at Brunch. Food choices were great and food was really yummy!

CM
CiciM
Los Angeles
1 review
Dined on November 14, 2020
Overall5food5service5ambience5

It was really good. Food and drinks decent price.

OT
OpenTable Diner
Dallas
1 review
Dined on November 14, 2020
Overall5food5service5ambience5

Had a wonderful time for my pre-celebratory birthday brunch! The ambiance of this place was EVERYTHING! We enjoyed our mimosas and loved the food as well. I’ll definitely be going back!

WD
vipWilmoreD
Dallas
5 reviews
Dined on November 14, 2020
Overall4food3service5ambience5

We had a great time. The layout of the restaurant was really neat. The food and drinks were descent. I definitely would return.

OT
vipOpenTable Diner
Dallas
1 review
Dined on November 13, 2020
Overall3food4service3ambience5

Service was incredibly slow & it took FOREVER to get our food.

OT
OpenTable Diner
1 review
Dined on November 6, 2020
Overall5food5service5ambience3

It was so cold — but food and service was great!

OT
OpenTable Diner
1 review
Dined on November 1, 2020
Overall5food5service5ambience5

Great service, friendly staff and quirky cool atmosphere. Absolutely will be returning!

SC
SaintCaitlin
Dallas
3 reviews
Dined on November 1, 2020
Overall4food5service4ambience4

Food + Drinks are perfect - we went on a Sunday for brunch. They had just about everything you could ask for. Our waiter was super attentive and made sure we were taken care of. The music was very upbeat, the atmosphere was on par for what I would expect. My *only* complaint, was that while we were waiting to throw in our order, another member of the waitstaff came over and hit on my friend, asked for her number. We thought it was cute and endearing at first. It was playful flirting, harmless. Until the end of our meal when he came back a fourth time to say that he had zero "good intentions to be completely honest." And that's when we felt uncomfortable. It's one thing to be honest, it's another to leave me with that impression of a restaurant. I'll be back but, with some hesitation.

FAQs

You can order delivery directly from Permanently Closed - Merchant House Dallas using the Order Online button. Permanently Closed - Merchant House Dallas also offers takeout which you can order by calling the restaurant at (972) 807-2174.

Permanently Closed - Merchant House Dallas is rated 4.4 stars by 197 OpenTable diners.