Mercer Kitchen

4.4
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5466 Reviews
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$30 and under
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American
Located at the Mercer Hotel, Mercer Kitchen brings a chic, sophisticated vibe to the heart of SoHo. When Mercer Kitchen opened in 1998, it immediately became a destination for New Yorkers, celebrities, and tourists. Situated in the basement of a historic building constructed in the 1800s, the… restaurant was designed by Christian Liaigre as a combination of industrial and classic modernism. Chef Jean-Georges’ American menu features market-driven, seasonal ingredients prepared in a simple yet elegant style, with favorites like the Tuna Spring Roll, Steamed Shrimp Salad, wood-fired pizzas, and classic Warm Valrhona Chocolate Cake. There is an open kitchen, where guests can sit back and watch the show.
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Specials

Thanksgiving Dinner Special Menus & Offers

On Thanksgiving, we'll be offering a special $108 prix fixe menu with a choice of appetizer, entrée, dessert. Children 12 and under can enjoy the same menu at half price. Please provide your email address to receive our reservation guarantee form, reservations can not be confirmed without said form.

Thursday, November 28, 2019

What 5466 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.1
service
4.4
ambience
4.0
value
Noise · Moderate
71% of people would recommend it to a friend
5
4
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1
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OT
New York Area
1 review
Dined 5 hours ago
Overall2food2service1ambience3

The seever got my order wrong and forgot a couple drinks. She didn’t check on the table and it was quite a disappointing evening.

OT
New York Area
3 reviews
Dined 2 days ago
Overall5food5service5ambience5

I have been to Mercer Kitchen many times. I take business associates from out of town there because they always love the restaurant and it is an easy environment to have a conversation without feeling like you are sitting right on top of the other guests at the restaurant.

WS
Detroit
168 reviews
Dined 3 days ago
Overall4food4service2ambience5

We did not find it too exciting. Food was good but not too exciting. Service was mediocre. Sorry

C
New York Area
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

Food was amazing, as was the service. We have eaten there many times and we are never disappointed!
Excellent cocktails as well. I had the cucumber mint martini. Perfection!

OT
Vancouver
1 review
Dined 4 days ago
Overall2food2service2ambience4

Felt awful for the server as was the only one serving the upstairs. Food came out cold; took 20 minutes to redo one of our breakfasts as came out wrong. For the price, you expect more.

TR
New York Area
2 reviews
Dined 4 days ago
Overall2food1service1ambience4

My daughter and I had breakfast here with a reservation. Not many diners there at that time, but we had to sit right next to a couple since we were only a two and couldn’t sit at a larger table. We were seated upstairs and were told the downstairs was closed. But our main issue was with portion sizes. I ordered the French toast with seasonal fruit and my daughter had the avocado toast. My French toast came and was one slice of bread. I know this is nyc but come on, one slice of bread and a couple of poorly sliced apples. My daughter’s also was one slice of toast but cut in two with a few tomatoes on the side. While the food tasted good there just wasn’t enough to warrant the price. And after our food arrived I knew why the woman sitting next to us had ordered two entrees while dining alone. The staff also were very snooty. Save your money and go somewhere better. There are so many better choices.

OT
Jacksonville
1 review
Dined 4 days ago
Overall1food1service1ambience1

Not worth the $26 for the sub par small burger and cold fries.

OT
1 review
Dined 4 days ago
Overall5food5service5ambience5

Amazing best food in nyc

CW
Philadelphia
4 reviews
Dined 4 days ago
Overall5food5service4ambience5

Went here for lunch. Took a little while for bread and order to come but food did not disappoint. Chicken coconut soup had a lovely Thai flavor lentil soup was rich and hardy and there was plenty of truffle to go around on the truffle pizza. Split a burger and even though I’m not that much of a burger fan it was well done. Nice experience

OT
New York Area
2 reviews
Dined 5 days ago
Overall4food4service3ambience5

Ambiance is really beautiful. Service is mediocre for multiple reasons. Food was served warm. We prefer hot food. Quality and portions were good size and we were satisfied. It’s a good spot for an every day experience prior to a day of SOHO Shopping!
Waitstaff could deliver more consistent information with regards to answering restaurant relative details I.e., food wait time, seating times for upstairs/ downstairs/ reservations/ food delivery and refills on coffee and water.

F
New York Area
11 reviews
Dined 5 days ago
Overall5food5service5ambience5

Totally last minute decision to find food after a nearby art exhibit. So happy we landed here! Chilly, raw weather outside amplified the cozy vibe inside. Enough noise and people to create a happy buzz but quiet enough to enjoy conversation at your own table. Lentil soup and Thai-inspired chicken coconut soup were a delicious antidote to the chilly evening. Salad with quinoa rounded out our light dinner. Looking forward to returning again to try out some of the other great looking dishes on the menu.

MH
1 review
Dined 5 days ago
Overall2food2service2ambience2

Very noisy, cold wind from the front door.
Had to request multiple times for water which arrived after 10 minutes.
No cutlery with the main dish and so on

RP
Orlando
19 reviews
Dined on November 3, 2019
Overall3food3service2ambience4

The service was quite disappointing. My daughters meal was completely forgotten , when it did finally arrive after flagging down a server, we were almost done with our meal. The food was just average at best.

JW
1 review
Dined on November 3, 2019
Overall2food2service2ambience4

We found a hair in our food, the Tabasco sauce lid was broken and spilled all over when we tried to use, their was no pepper in the shaker, they made a calculation mistake on our bill.

CM
Washington DC
5 reviews
Dined on November 2, 2019
Overall3food4service4ambience3

Thanks to the staff for giving us a corner table for my husband's birthday as we had more space than many of the diners around us. The food was wonderful, and the service was excellent. That said, the restaurant was VERY dark, and there were no candles available for our table due to a large party in the back. The ladies room was also A MESS. A LITERAL mess. Which is something that always makes me question the sanitation of the kitchen and the restaurant in general. For the prices charged, patrons should be able to have facilities that, at the very least, are clean and have paper available.

KD
1 review
Dined on November 2, 2019
Overall3food2service1ambience5

Lots of potential especially being a JG restaurant, but the food and service were honestly not what I would have expected. Great space, good drinks, but food and service not up to standard.

A
New York Area
13 reviews
Dined on November 2, 2019
Overall2food3service1ambience4

I was very disappointed in my experience here this last visit. The server at the table was not great. A friend didn’t get part of her order, even after asking, we ordered bubbles and asked twice for it to be chilled at the table to deaf ears, we had to flag staff down to ask for other items, including our bill several times. The food was ok, nothing great and nothing that would justify the price. We all left very disappointed.

RB
Portland
3 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Delicious food! Great cocktails! Lively scene fun restaurant vibe! Near shops. Staff was attentive and the dining experience was top notch!

S
New York Area
3 reviews
Dined on November 1, 2019
Overall3food3service1ambience3

The host was nice enough to wait for the entire party to arrive then be seated. Unfortunately Restaurants as such seated a table of 5 on a table of 4. This was quite uncomfortable. Then when ordering time came around we would often lose our server and go looking for him to place an order. At least the food was okay. A tale of everyone was trying to fulfill a part they were not cut out for there was an individual from the host staff would come to our table from time to time and pour flat water into the sparkling water glasses. Then lastly while awaiting the dessert menu the same individual came and offer us a dessert menu that turned out to be the kids dessert menu. When we finally found our server we asked about the menu and he gave us the proper dessert menu. All in all, staffing and hosting made the experience unpleasant. The staffing needs to be a bit more clinical and attentive.

NI
New York Area
40 reviews
Dined on November 1, 2019
Overall4food4service3ambience4

Big jean George’s fan, but a bunch of sad faced waiters, and too many unattended dirty tables ... not a place where u feel particularly welcome.

B
Central Coast
20 reviews
Dined on October 29, 2019
Overall5food5service5ambience5

A NYC favorite. Food is fantastic.

V
New York Area
17 reviews
Dined on October 29, 2019
Overall4food4service3ambience5

Good food good cocktails, good location . I surely will come back .

VS
New York Area
3 reviews
Dined on October 27, 2019
Overall3food3service4ambience3

Came here to celebrate our anniversary. We ordered the seafood platter which was lovely although I wish they had an even number of things so that it’s better to share. We also ordered the calamari and that was really disappointing. It arrived cold so we let the server know that it wasn’t good. They brought it back a 2nd time and it was half cold half hot. We sent it back again and asked for it to be removed from our bill. The manager came by afterwards to apologize and brought us a fresh batch of calamari on the house which was really nice and very much appreciated. Even though the 3rd attempt was clearly freshly made, it wasn’t memorable- especially for $17. After that experience, we decided to leave and not stick around for mains.

AS
1 review
Dined on October 27, 2019
Overall3food2service5ambience2

Food... wasn’t good. It was dark and the seating was uncomfortable

T
Toronto
26 reviews
Dined on October 26, 2019
Overall5food5service4ambience5

Awesome food, beautiful interior and John the bartender upstairs was the best! Definitely a spot to go back to.

FL
Seattle
6 reviews
Dined on October 26, 2019
Overall4food4service3ambience4

Nice place with very god cocktails, but the wait is huge... No special attentions for my husband Birthday, considering the wait and the staff coming many times to apologise one would thing it could be normal to do so.
The food is good, but not exceptionnel

L
New York Area
2 reviews
Dined on October 26, 2019
Overall4food3service2ambience4

The service wasn't as good as it was in the past and the drinks were weak.

OT
Atlanta
10 reviews
Dined on October 25, 2019
Overall5food5service5ambience5

Wonderful food and service

OT
San Francisco
12 reviews
Dined on October 25, 2019
Overall3food3service2ambience3

Our experience was fine but not great. The service team interaction at our table was not strong - while not unusual to have separate waitstaff and servers, the servers delivered appetizers and entrees like we were in a diner and did not even try to give each person the right plate - just put them down and left for us to straighten out. The waitstaff was not well versed on the menu and basically repeated the descriptions. The appetizers and entrees were fine but there was nothing that unique distinguishing them. We are a dessert family and generally order but decided to walk and explore an Italian bakery instead. The cost / experience were a bit out of balance at $75/pp before tip - and including only 1 drink - even for NY.

M
Washington DC
1 review
Dined on October 23, 2019
Overall4food4service3ambience5

Overall a nice experience and fun meal for a group. Prices are high, but somewhat expected since a hotel restaurant. I had a Salmon dish, and a lot of people in my group got the MercBurger - all were good.

CG
New York Area
21 reviews
Dined on October 22, 2019
Overall5food5service5ambience5

Warm shrimp salad should be on everyone’s bucket list and the vegan menu delighted my wife, as did it’s offerings. Now just bring back the passion fruit soufflé and all will be perfect.

OT
New York Area
2 reviews
Dined on October 22, 2019
Overall3food2service4ambience4

Very mediocre food

OT
New York Area
1 review
Dined on October 21, 2019
Overall1food1service1ambience2

I have lived in New York for over 10 years and have never had such terrible service. We arrived and the hostess was rude immediately. Our drink order wasn’t taken until a half hour after we were seated. When our food finally came out it was raw..(burger, Brussels sprouts) and pasta was overcooked. We were really looking forward to finally coming here and it turned out to be the worst service we ever experienced. I urge you to spend your money elsewhere.

CR
London
1 review
Dined on October 20, 2019
Overall3food3service1ambience4

We had to wait more than 20 minutes to be seated after the time of our reserve. Food was good but the portions were smaller from what we expect for brunch in NYC. Service was slow and not friendly.

B
New York Area
37 reviews
Dined on October 19, 2019
Overall2food2service2ambience2

First visit and very disappointed. Poor spotty service. Waiter pulled in too many directions. Asked for quiet table and placed right next to noisy bar. Small hamburger tasted good, but wow! What a price! Some of the other entrees were also skimpy. Will not go back and can't recommend to anyone.

OT
London
28 reviews
Dined on October 19, 2019
Overall2food3service3ambience2

I am basing my rating on a very busy Saturday shopping day in Soho. Restaurant was very crowded and servers seemed very overwhelmed.

KR
San Francisco
4 reviews
Dined on October 19, 2019
Overall5food5service4ambience5

Always good.

CS
Minneapolis
1 review
Dined on October 19, 2019
Overall1food3service1ambience3

The Service was horrible, wait person was rude, and it seemed that they were more interested in serving patrons of the hotel than walk ins. Super slow service as well.

OT
New York Area
1 review
Dined on October 18, 2019
Overall1food3service1ambience3

Service was really poor. The waitress didn’t even try to engage with us or the experience of eating at a jean georges restaurant. Felt like fast food service trying to get us in and out of the place. Our expectations for a dining experience at JG was a let down.

OT
Miami
1 review
Dined on October 18, 2019
Overall5food5service5ambience5

Meeting with some friends