Mercato Ristorante

4.3
932 Reviews
$31 to $50
Italian
Welcome to Mercato Ristorante & Bar! Born in Italy, served in West Chester. The Giannaccari's again draw from authentic recipes for their latest bar-and-restaurant concept, where the exceptional house-made mozzarella and ricotta, brick-oven Neapolitan pizzas and hand-rolled pastas have customers loyal to their brand for last 25 years. The vibe is sleek, with its industrial-meets-rustic accents. The caged pendant lights, vintage barn hooks and tiled white oak are all trendy without appearing too ostentatious.

Support Mercato Ristorante during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 932 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.3
ambience
4.1
value
Noise · Moderate
85% of people would recommend it to a friend
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M
Mary
Philadelphia
1 review
Dined 3 days ago
Overall1food2service1ambience3

Used to be such a nice place for a great dinner. Our drinks came out after we asked about them again when our appetizer was being cleaned up abs our dinner food took an hour to come out and our child’s meal was missing. Our server barely came to our table and never checked in. Very disappointed. We had a reservation for outside and were told they were running 25 minutes behind for outside when we arrived which we said was no problem and we would be inside, however that was probably a mistake since we were forgotten about all night.

W
Wchesterfoodie
Philadelphia
1 review
Dined 3 days ago
Overall3food3service2ambience4

Service needs some work. Waitress had to be asked twice if there were appetizer/dinner specials while I overheard other staff reciting said offerings.

MT
MikeT
1 review
Dined 3 days ago
Overall2food2service5ambience5

Food was mostly tasteless. For the prices being charged, we expected a significant step up from Olive Garden. What we got was worse. Waitstaff was friendly and the cocktails were good.

OT
OpenTable Diner
Philadelphia
5 reviews
Dined 4 days ago
Overall4food4service4ambience4

Enjoyed our dinner. Our server Chris was great.

JP
JeffP
1 review
Dined on July 27, 2021
Overall5food5service5ambience5

Nice atmosphere and appreciated that everyone at the table was able hear each other. Food was great with many choices for lunch. Would definitely go back.

OT
OpenTable Diner
Philadelphia
8 reviews
Dined on July 24, 2021
Overall5food5service5ambience4

Loved the restaurant. Rustic Italian menu. Lovely side walk dining area. Highly recommend

AB
AllyB
Philadelphia
4 reviews
Dined on July 20, 2021
Overall5food5service4ambience4

Great server - Jenna. Food was delicious, did not come too quickly, nice timing between drinks, apps and entrees.

OT
OpenTable Diner
Philadelphia
1 review
Dined on July 17, 2021
Overall4food5service4ambience3

Food is great. Very loud and servers all seemed over worked. Very rushed.

DC
DubCGal
Philadelphia
1 review
Dined on July 17, 2021
Overall5food5service5ambience4

Great menu, well-prepared. Always a good experience.

DM
vipDanielM
Philadelphia
3 reviews
Dined on July 16, 2021
Overall4food4service4ambience2

Very good food
Inside is loud
Can be difficult to talk

SA
StefA
Los Angeles
1 review
Dined on July 15, 2021
Overall5food4service5ambience5

The bread was amazing. The waiter was amazing. Ambiance was great. The drinks were pretty good. And the food was good, if a little overpriced. Overall -- great place for dinner and drinks.

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Service was phenomenal and food was outstanding.

RW
RichardW
Philadelphia
1 review
Dined on July 13, 2021
Overall5food5service5ambience3

We enjoyed the food, the service and hospitality. This is one of West Chester's finest restaurants.

T
Tanya
Atlantic City
1 review
Dined on July 12, 2021
Overall2food4service4ambience3

I made reservations, asked for a table of 5. Was asked if it was a special occasion and I answered yes it was a birthday. No one mentioned anything about that. We were given a table by the kitchen and it was very warm. There was plenty of empty tables and I asked the girl for a different table and she said could not do that. We've dined there plenty of times and love the food.

J
Jaco
Philadelphia
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Very good food and very good service provided by Kevin!
Thank you for the beautiful night!

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on July 8, 2021
Overall5food5service5ambience5

Had a great dinner there The staff was good Good service food was too. It was a bday dinner
It was a little warm in there for the most part E everything was great

FT
vipFood4Thought
Philadelphia
32 reviews
Dined on July 7, 2021
Overall5food5service5ambience5

Our server was simply fantastic. Thank you, Tom! :-)

JJ
vipJoJo
Philadelphia
28 reviews
Dined on July 3, 2021
Overall5food5service5ambience5

Truly my favorite go to in West Chester. Blood orange cosmo is fabulous; Grilled Calamari is always perfect! So many good entrees!

OT
OpenTable Diner
Washington DC
3 reviews
Dined on July 3, 2021
Overall3food4service5ambience3

Food was excellent although the cheese plate was sub par. Noise level inside was so high it was hard to conduct a conversation. Friendly and attentive service.

MS
vipMichaelS
Philadelphia
2 reviews
Dined on July 3, 2021
Overall5food5service5ambience5

Delicious food, great ambiance

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on July 2, 2021
Overall3food2service5ambience5

The service was excellent, which of course is basically luck of the draw depending on your server, we got a good one so no issues.

The food is just so generally mediocre unfortunately, I love the boro of West Chester, so I try to be a booster but alas.

The cheese & charcuterie tray was uninspired and mundane and certainly not worth $25.

The sausages in sausage and broccoli rabe starter were overcooked and undersized, reminiscent of Jimmy Deans, any grocery store butcher section sells better looking and tasting Italian sausages, simply pathetic.

The arancini were as good as always though a bit overcooked and hard, I understand they are deep fried but not for that long.

The Caesar salad was very good.

The grilled calamari was cold and the messy pile of cannaloni beans that accompanied were searing hot out of the microwave, subpar at best.

As I said I love the boro and want good things for it, Mercato is a nice looking restaurant with a great vibe and consistently good service, the staff are all very pleasant and eager to do a good job, but the quality of the food has definitely dropped off in recent years, I hope they can recover it.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on July 2, 2021
Overall4food5service4ambience5

Very nice. Sat outside. It was packed so our service was slow but it was not our waitresses fault and we could tell. They were just very busy. Our waitress was very sweet and did a good job. I would definitely go again but may be on a weekday.

S
vipSpartacus
Detroit
48 reviews
Dined on July 1, 2021
Overall5food5service5ambience4

The Veal was excellent.

G
Good2eat
Philadelphia
6 reviews
Dined on June 30, 2021
Overall2food2service3ambience1

Been meaning to stop here for dinner for a while and now that we did we’ll probably never return. With expanded outdoor dining in place along with a full house inside, plus take-out orders, the restaurant and staff were completely overwhelmed. The tiny kitchen could simply not keep up with the orders. As a result I feel the quality of food suffered. The restaurant came with a lot of positive reviews but we found our dishes simply lacking in any depth of flavor. Seemed more throw together in such a rush just so they could get the next order out. We sat for a while awaiting our main and because of our proximity to the tiny kitchen we could see the mayhem take place. Quantity seems to be a much higher priority here than quality.

For the gluten-free diner: While there is no separate GF menu, you can sub GF penne in their pasta dishes. The server can tell you what else is safe. However, my spouse did suffer the ill effects of gluten in her dish, so even though the pasta was certainly GF, something else was not, so gluten-free beware.

Additionally, for some reason, on a day when the temperatures were in the mid 90s, they kept the front door open so that the inside ended up being hotter than the outside. There’s nothing like sweating in an air conditioned restaurant. We kindly commented about closing the door, and it was... but only until the next staffer went out and it was propped open again. This practice may work on a normal day, but please think about it when the temp is that high. A bottle of red served to us was disgustingly warm and needed ice (shudder) just to be quaffable...

Perhaps a winter dining experience here may be a better option, without the expanded outdoor seating the kitchen may have a better chance to keep up and let some quality get back in.

OT
OpenTable Diner
Philadelphia
1 review
Dined on June 30, 2021
Overall3food5service3ambience5

It was busy and had good service at first. As dinner progressed didn’t get a check back fir a second drink. Ordered dessert and waiting a long time. Finally caught the waiters attention to cancel.

OT
OpenTable Diner
1 review
Dined on June 26, 2021
Overall3food4service2ambience4

Not great service. Waitress must have had too many tables. Didn’t seem to have patience, was rushed, didn’t offer specials, and took our wine before done. Changed the experience dramatically from previous visits.

p
pusha
1 review
Dined on June 24, 2021
Overall3food4service1ambience5

Unfortunately the service is slow at least that was my experience dining outside. Drinks and bread room at least 20 minutes to arrive and the server (Juliana) was not attentive at all. Perhaps servers are a bit rusty after covid …

F
Fern
Philadelphia
1 review
Dined on June 24, 2021
Overall5food5service5ambience5

Our server Tommy was very enthusiastic and friendly. We had a good time.

J
Jessica
1 review
Dined on June 24, 2021
Overall3food2service3ambience4

I ordered a cocktail and sent it back because it was pure alcohol and not enjoyable to drink. They replaced it with a an alternate drink at no extra charge but that drink was not mixed well either. I ordered the Chicken Caprese entree and the chicken was rubbery and hard to cut. The dish was overwhelmingly salty and looked like it had been sitting under a warmer for a long time. I only ate a few bites before giving up on it. The outdoor ambiance was great. The food was a total disappointment.

Mercato Ristorante
Responded on June 30, 2021

Jessica, We are sorry to hear that you had a less than stellar experience with us. We appreciate your comments and are working to put out consistently good food and cocktails. We have taken your notes into consideration and hope you will give us a chance in the future to wow you.

Report
m
vipmnate
Philadelphia
39 reviews
Dined on June 24, 2021
Overall5food5service4ambience5

Loved it!!! Alexandria was awesome!

OT
OpenTable Diner
New York Area
3 reviews
Dined on June 21, 2021
Overall5food4service5ambience4

Food was awesome but service was exceptional! Our server Kennedy was awesome. Always two steps ahead of her customers. Thanks for a great Anniversary celebration.

OT
vipOpenTable Diner
Baltimore
2 reviews
Dined on June 20, 2021
Overall2food3service2ambience3

Service was extremely slow. We waited over 20 mins for silverware to eat our meals with. No one came to check on us. Went to the manager twice, water requested and never received until we complained. Manager was very nice and willing to take care the situation.

J
Jimk
Philadelphia
3 reviews
Dined on June 20, 2021
Overall4food5service3ambience4

Service only received 3 stars mainly due to what seemed to be a staffing shortage, IMO. Other, the place checked all the boxes of a high quality casual restaurant.

This will be definitely be on my rotation in WC. Can’t wait to go back.

OT
OpenTable Diner
1 review
Dined on June 20, 2021
Overall4food3service4ambience4

Always pretty nice there, though quite noisy. I had the grouper which was good though the bed of rice underneath it was tasteless.

KG
KimG
Philadelphia
3 reviews
Dined on June 19, 2021
Overall4food4service4ambience4

Excellent food. The halibut special was amazing!

OT
vipOpenTable Diner
Philadelphia
15 reviews
Dined on June 19, 2021
Overall5food5service5ambience5

Great night out post Covid. Everything was perfect

OT
vipOpenTable Diner
Philadelphia
4 reviews
Dined on June 19, 2021
Overall4food3service4ambience5

The meatballs and pizza were amazing. The lobster ravioli wasn't good at all. The lobster was very dry. But I will totally be back for the pizza and Meatballs.

c
vipcardsfan
Philadelphia
4 reviews
Dined on June 18, 2021
Overall5food5service5ambience5

We had dinner with some friends outside in front of the restaurant and the food was delicious and the service was very good.

RB
vipRickB
Philadelphia
30 reviews
Dined on June 18, 2021
Overall5food5service5ambience5

Consistently our West Chester favorite. Deliciously prepared food, great service, yummy cocktails, perfect location. And be sure to try the Kennett Mushroom Crostini!

OT
OpenTable Diner
1 review
Dined on June 17, 2021
Overall3food3service1ambience5

Food was pretty good but also pretty typical and similar to many other restaurants in West Chester. Ambience is great, particularly this time of year with the outdoor seating option.

Service on the other hand was abysmal. We arrived at 6:30 and did not leave until around 845 sImply because we had to fight to get the food server’s attention. She seemed to have too many tables and would disappear for a half an hour at a time, presumably helping tables on the inside of the restaurant. When she did finally serve us she wasn’t particularly helpful or friendly. (It was just my daughter and I and we only ordered two courses.) I’m a pretty easy grader when it comes to service and had the server just apologized and explained that they were very busy, that would’ve been fine. But there was none of that, and we barely even got a smile out of her. We had to practically beg her to take our order for our entrées. When we asked to do that we got a look that was either annoyance or confusion, in any case, it was not a pleasant experience for us at all. Usually, with borderline service I’ll give a restaurant another chance. But, this experience was so bad and turned what was supposed to be a rare opportunity for my daughter and I to enjoy a meal out together, to a stressful uncomfortable nightmare. I waited tables in college a long time ago so I know what it takes to give good service. I also know it’s a hard job but if you are friendly and engaging with your customers it is pretty easy to make most customers happy. The fact that Mercato would hire someone like this and not train them appropriately or vent them appropriately is enough for me to be done with them . Definitely won’t be back.

FAQs

Mercato Ristorante offers takeout which you can order by calling the restaurant at (610) 701-6326.

Mercato Ristorante is rated 4.3 stars by 932 OpenTable diners.

Mercato Ristorante does offer gift cards which you can purchase here https://www.thegiftcardcafe.com/cart/select.php.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.