Mercantile Kitchen and Bar
Good food polite staff
Relaxed with good food and service
Went for a late lunch/early dinner. Had a beer at the bar (good happy hour) and then got our table. Waitress was very friendly but a bit inattentive. Food took way longer than it should have as they were not at all busy. Burgers were ok, fish and chips good. Best was the calamari app, although I thought there were too many of the leggy things instead of rings. Overall a fine experience and good value for a casual meal.
Waited an hour and 15 for simple lunch order. At that point, after asking how much longer and basically receiving a “what can you do response”, we asked for the check and left. It’s not the first time we’ve waited for meals but this one clearly finished it for us. Won’t be back.
Hello, Wendy. I'm so very sorry to hear of your experience. And I'm so sorry for the response that you were given. That is not how I train my employees to handle any situation. If I had known about this before you left I would've made it right for you. Our policy is to ALWAYS lavish our guests with the best service possible as they are the reason we open our doors. My name is Chris and I am the owner. If you would please come back I would happily pay for your meal. Just ask for me.
I love breakfast here - have had every gluten free, dairy free option - never disappointed. Love their home fries!!
We decided to go out to dinner for the Victorian Stroll in downtown Saratoga, an annual event for the family. The building use to be the Cantina, so we have never been to the “Merc”. We were pleasantly surprised. I ordered the fish and malt fries. The size of the fish was enormous, I took half home, and was very tasty lightly breaded very happy with the selection. We have 10 year old twins, one ordered from the kids menu, and he loved the grill cheese (not too hard to screw up) but our other son ordered the Merc Burger, and he ate the entire thing..... we also had the calamari with jalapeños, we all loved it, we could have had another order but saved our appetite for dinner. It was probably noisier than usual, as it was the Victorian Stroll and the streets and restaurants were packed. They do have a happy hour 3-6 at the bar... we would come again. I would say for Saratoga the restaurant was actually priced right, where some of the restaurants can be over prized and considered fine dining. Perfect for a couple with kids.
Came in for breakfast at 9:15 am. I didn’t receive my meal until 9:46 am. I ordered the Southwest Omelette, 1 pancake and a side of bacon. Not sure why everything took so long but my bacon had been pre-made because it was cold when it made it to the table.
I was expecting service to be efficient seeing as there were 2 waitress waiting on 7 tables. There wasn’t a big rush so I’m not sure why this wasn’t an excellent experience.
Food was very good. Service was terrible. We waited 20 minutes before waitstaff arrived at table. Wrong order came out. Food was really good. Hopefully, they can fix service issues. Staff is very young.
Terrific food , tasty drinks, beautiful service
Both app. and entree were outstanding. And the price for the quality was very reasonable. Had a cocktail and wine first at the bar. Price was reasonable for downtown saratoga. Both bartender and waitress were very attentive and personable. Would definitely go back again!
Very comfortable but chic setting. Solid lunch/brunch offerings and pleasant servers
I went for brunch and had THE BEST Eggs Benedict I've had in my entire life. Nice atmosphere, and conveniently located right on Broadway. I will definitely be going back next time I visit Saratoga!
Went to Mercantile Kitchen for restaurant week to see if enjoyed the place. I will definitely be going back. The food was good, the atmosphere was lovely.
Great food and service. I highly recommend.
A+ experience. Great food, ambience and service!
My husband had the Brick Chicken Wedge Salad with tots as an appetizer and I had the House made Crabcake Sandwich with tots. We both thoroughly enjoyed our meals. Our server was excellent and very friendly. We would recommend this place to our friends and family.
Nice place for an upscale breakfast. Reservations recommended on the weekends.
The Brussel Sprouts & Merc burger were not only presented well but tasted Amazing 👏👍❤️. But this is a bar, aged some, but looks more dated then what pictures in Open Table show.
Excellent service. Visiting on Thursday evening - two meals that included a beverage, appetizer, and main dish for $20 each so the value was excellent. We expected small portions and were pleasantly surprised. My husband ordered a orchiette pasta dish with sausage and butternut squash - the flavor profile was delicious. I ordered the pork with some type of apple reduction sauce that was served with Brussel sprouts that were perfectly crisp. My husband loved the Brussel sprouts so much he ate every bite off my plate before I got more than a bite. They were perfectly cooked. Flavored with olive oil, sea salt, pepper and perhaps a bit of lemon or some type of citrus. The pork was good, but out of four or fives pieces, two were perfectly cooked at medium and two were overdone, so perhaps that is my fault for not specifying that I prefer them to be medium. The rum punch that came as an option was good but tasted more like fruit juice. Would definitely go back in the future. We took home quite a bit of food as leftovers.
Wasn’t sure where to eat the first night in SS. Turned out to be a nice surprise. Seat by the table had a nice view. The service and food was very good.
Good wings, great salad and fantastic lobster roll.
The food and service was very good. I would definitely return.
The restaurant is in a great location and has a very cool atmosphere. Service was fine. The drinks were delicious! My issue is in the quality of the food. I ordered the pork tenderloin and unfortunately, it was partially raw when served to our table. Not undercooked, but raw and inedible. We sent it back and due to the length of time it took to come out, we did not have time to have a new meal prepared. In addition, the mussels appetizer lacked flavor. Just needed a little something other than butter. The wings and fries however, were delicious! We are not locals, so unfortunately that will be our only experience with the Merc.
Great food, great service, great atmosphere.
Would strongly recommend outdoor seating when available.
Thank you so much! We're glad you enjoyed everything!
This restaurant could be a really good spot if they could figure out their service issues. Heard complaints from a few friends about the service before going, but decided to give it a try for ourselves. When we first arrived, the person in front of us was told that they could sit but would need to wait 20 minutes before ordering because the kitchen was backed up. Looking around, I could see the restaurant was half empty so wasn’t really sure what the hold up was.
It took 10 minutes to be seen by a waitress and another 10 minutes to receive our drinks. 40 minutes in our food had still not arrived, but the waitress also didn’t come around to refill drinks or check on us. I did manage to grab her on one occasion (after trying to flag her for over 10 minutes) to ask for some waters, and not only did they never come, but she brought us the check before asking if we needed anything else. Plates were never cleared from the table after the first course, it was just sloppy service. There seemed to be a good number of servers on staff, so I don’t think it was understaffing.
All that said, the food was delicious, and I really hope they can work out their service woes. Would love to come back and have another reliable restaurant on Broadway.
Hello there. I'm so sorry to hear about your experience on Sunday. I know that it's hard to hear that there's a wait for a table when you see the dining room half full but I can assure you that it's for good reason. Simply because we can only serve so many people at once. The last thing we want to do is turn our guests away or give them inadequate service. We would love if you came back to give us another try and have breakfast on us. Feel free to call us directly and ask for Chris.
A newer spot in town with a decent American menu everything was pretty good and the menu had some good items for brunch and lunch. I didn’t have the pancakes but those looked insanely good!
They ARE insanely good! Come back soon and try one! Thanks for the review!
Food and service was great. It was crowded so it was load but was a great experience and we will be back!
3 steaks at the table were ordered medium rare. 2 came out grey and well done. Not going back.
Great apps, burgers/sandwiches and salads. Nice atmosphere and friendly wait staff. Wish the menu had a few more entree options.
Server was attentive, food was tasty with great presentation and value
It was a hot Saturday and we walked into the restaurant with opur reservation. The restaurant was nice and cool and we were seated immediately. Service was top notch. Our lunches were tasty. I recommend the Merc.
We enjoyed the food - great for burgers and other forms of comfort food - but this is a very noisy vibe, so not for you if you're looking for a romantic cozy spot, but it's a fun place. The service was a little spotty but it was very full the night we were there.
This is our second time here with in a few weeks. The service is always very good and we like the way the staff talks to you, like old friends. The soup and salads are very fresh. I had the fish and chips and it was very good and great size. My wife had the turkey club, it was nice fresh turkey. We will be back the next time we are in town.
Generous portions of good food. Delicious cocktails.
We had a lovely breakfast. My omelette was fluffy and delicious and the potatoes were very crispy which I really liked. The cappuccino was also great. Can’t wait to go back and try more things.
Super nice service. Highly recommended!
Great food! Great service! Make a reservation for sure before going!
Slow service, took an hour to get food.
Very good experience. Food was delicious, well-prepared. American fare with some tasty embellishments. Service was also very good. I would definitely come here again.