Melting Pot Social

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1. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on August 5, 2022

   overall2food1service1ambience1

   Yucky would never go there again.

   Report
2. OT

   OpenTable Diner

   Orlando

   1 review

   1.0

   1 review

   Dined on July 31, 2022

   overall1food1service1ambience1

   Was able to make a reservation for brunch and then showed up and they had a sign on the door saying they were closed for the weekend. So just beware they might allow you to make a reservation but they might be closed. Better to just make a reservation somewhere else, plenty of other great brunch spots nearby that have accurate reservation listings.

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3. OT

   OpenTable Diner

   Tampa

   5 reviews

   vip
   1.0

   5 reviews

   Dined on July 25, 2022

   overall1food3service1ambience3

   Not a very good experience food was okay the service was non existent.

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4. SD

   SarahD

   New England

   11 reviews

   vip
   3.0

   11 reviews

   Dined on July 21, 2022

   overall3food3service2ambience3

   Our server was maybe having a bad day? I wish these were traditional fondue pots instead of little ramekins without a heating source underneath. My husband loved his panini but I don’t think we’d come back.

   Report
5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on July 10, 2022

   overall5food5service5ambience5

   Excellent food! Everything we got was amazing!

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6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on July 1, 2022

   overall5food5service5ambience5

   We had a lunch time celebration for our twins 17th birthday with a few of their friends. The service was excellent, food was amazing (we did some fondue and some Al La carte menu items then shared some dessert fondues-so good!). The chef came out to see us, he’s hilarious and kind. Location is fun and place is upbeat, clean and comfortable.

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7. N

   Newtoconcord

   New England

   17 reviews

   vip
   2.0

   17 reviews

   Dined on June 26, 2022

   overall2food2service4ambience3

   It was okay for brunch. Nothing amazing or bad.

   Report
8. MM

   McMahanL

   Austin

   1 review

   5.0

   1 review

   Dined on June 25, 2022

   overall5food5service5ambience5

   It was amazing! I have a food allergy and the chef came out to personally talk to me about it.

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9. l

   lindsayb

   1 review

   3.0

   1 review

   Dined on June 19, 2022

   overall3food2service3ambience3

   Menu was confusing and not fully explained at first. Service was inconsistent. Only 3 of the 4 of us enjoyed our meals. It was an odd dining experience.

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10. NT

    NataliaT

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food2service2ambience3

    The food is not great but the service was pretty poor. For overall value (pricey), I would not go here again.

    Report
11. SP

    ShannonP

    Western NC

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food5service2ambience3

    We came here for brunch to celebrate my boyfriends 40th birthday- our waiter was called to the kitchen to sub for someone that called out. The new waitress was confused and there was not a warm hand off. We waited over 20 minutes for our drinks and about 30 minutes to order our food. Food was great- service was not.

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12. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on June 18, 2022

    overall3food3service1ambience4

    Food was good. Our waiter was very slow for us. Servoce for others seemed good.

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13. OT

    OpenTable Diner

    Western NC

    2 reviews

    3.0

    2 reviews

    Dined on June 11, 2022

    overall3food5service2ambience3

    The food was great but everything came out at separate times. There were obviously not enough servers and cooks. But everyone there was very nice, and tried their best with the little staff they had.

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14. U

    Ursa

    Key West

    5 reviews

    4.0

    5 reviews

    Dined on June 8, 2022

    overall4food4service5ambience4

    It is a fun experience to share with friends or family. Try a few different cheese options. The chocolate dessert with added peanut butter is divine.

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15. OT

    OpenTable Diner

    E. Tennessee

    3 reviews

    vip
    5.0

    3 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    Service and food were great. This was our first time here. Hope Melting Pot Social expands and gets closer to my hometown.

    Report
16. M

    mtnMarty

    Charlotte

    17 reviews

    vip
    4.0

    17 reviews

    Dined on June 4, 2022

    overall4food4service2ambience3

    Food was good, but service uneven. Will probably try it again.

    Report
17. A

    Amyk

    Cincinnati

    12 reviews

    vip
    5.0

    12 reviews

    Dined on June 3, 2022

    overall5food5service5ambience5

    Food was incredible. Our favorites were the sticky ribs, veggie potstickers and the Caesar salad. The fondues were good but not the stars of the meal. Incredible service.. loved our waitress and her recommendations were spot on. Also enjoyed the spirit free lavender shrub and the old fashioned. Highly recommend!

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18. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 30, 2022

    overall3food2service5ambience3

    Service was great. Hostess was amazing and our waitress did great despite it being her first week. Food options were minimal though.

    Report
19. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on May 28, 2022

    overall3food4service3ambience4

    When we arrived we were told they did not have our reservation, then come to find out it was registered 2.5 hours prior to the confirmation time they sent us. They were still able to accommodate us which was nice. Food was pretty good, service was average.

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20. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 14, 2022

    overall3food2service5ambience4

    First time here. Nice looking dining room wait staff very attentive. I love that they have some non alcoholic mocktails on the menu. Presentation was great, food just okay. Too many breads potatoes for dipping, extra protein consisted of a skewer with 4 small bites. Nice nosh but couldn’t quite call it “dinner”.

    Melting Pot SocialResponded on May 16, 2022Hi there, thank you for your feedback. Next time you dine, please don't hesitate to let us know how we can make your experience 5 stars. We're happy to pick some curated dippers, as well!

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21. B

    Branton

    Western NC

    7 reviews

    4.0

    7 reviews

    Dined on May 8, 2022

    overall4food4service3ambience4

    We're local and our first time here was a good experience. We would return for small bites and drinks with friends. Not what I would consider the best place if you want a large meal or heavy entrees. This is more for socializing around small plates.

    Report
22. C

    Chaps

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food4service1ambience4

    Food is very good, but there were serious service and kitchen issues. We waited a half hour before a server came over and it went downhill from there. We ordered six items and three of them never arrived. After being there almost 3 hours we gave up and left.

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23. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food5service2ambience5

    The food was great we got in really fast our men

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24. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food3service3ambience3

    This was nothing like the original melting pot. It was pretty disappointing overall, from the service to the food.

    Report
25. AE

    AshevilleEH

    Las Vegas

    5 reviews

    vip
    1.0

    5 reviews

    Dined on May 8, 2022

    overall1food2service1ambience3

    We went to Melting Pot Social with 16 other people 6 weeks ago and we enjoyed it. We had a great waitress and food was good, but not great. I decided to take family back and try different food. We went again today for Mother’s Day celebration, and it was a complete disaster. Our reservation for 7 was at 3pm, so not terribly busy even on a holiday … they seemed to have a lot of staff, and some seemed to be working hard but others (like our waitress) were barely moving!! When I made my reservation on OpenTable, I specifically requested a standard table and not a bar top because I have a bad back, and when I got there today, they said they could not honor the request (but there were other standard tables … they just didn’t take the time to set it). The chairs were low-back and uncomfortable. Our waitress was slow, she spoke softly and we couldn’t hear her, and she tried to make too much small talk instead of being efficient. Halfway through our time there, she decided to sit down at a table and chat with another waitress while only half of our party was served food!! Then, when she saw me staring at her, she got up and she tried to blame the kitchen by saying the food wasn’t ready yet, but we saw our food just sitting there waiting to be served. 🙄 The manager didn’t seem very effective either because we saw several other patrons complaining to her. Normally, I would give a restaurant a 2nd chance, but the food just isn’t worth it. We paid $1.50 for extra banana dippers for our chocolate fondue & it was only half of a banana! Oh … FYI … the stuffed French toast is deep fried, but it doesn’t say that on the menu! I asked for the sticky ribs that one of my friends had the last time I was there, and she said they were good, but I was told today they only serve those at dinner. A real disappointment … I really wanted to like this place!

    Melting Pot SocialResponded on May 9, 2022Hello, we responded to your review on Google.

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26. b

    bingading

    New England

    4 reviews

    3.0

    4 reviews

    Dined on May 8, 2022

    overall3food3service1ambience2

    I realize that Asheville is low on staff right now, but overbooking your restaurant on Mothers Day is probably not a smart move...as most of the crowd will be locals who will talk. We waited over 15 minutes, with a reservation, and got our first taste about 45 minutes later. By that time we were so hungry that it was hard to tell if the food was good. I am going to give this one more chance however. I think it's a good option for late nights, but not for a date or anything that requires intimate conversation. The staff we dealt with were nice and polite, but obviously flustered.

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27. M

    Mamasue

    Western NC

    18 reviews

    4.0

    18 reviews

    Dined on May 8, 2022

    overall4food5service4ambience3

    It was Mothers Day so service was a little slow as there was quite a crowd. Staff was good and very friendly. The food enderf.

    Report
28. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service2ambience4

    We waited forever for EVERYTHING. First for a server, then to get drinks and then we never got several things we asked for because she was too busy and forgot. Never got the extra dippers we asked for. Never got one of the Mimosas we asked for. Server very too busy and overwhelmed. Food was good and atmosphere was very cool. But it was a little stressful due to waiting on EVERYTHING we asked for. And not even getting some of them.

    Report
29. l

    lucy924

    San Francisco

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food2service2ambience1

    Chaotic service, Live "jazz" music that sounded like three songs playing at once. Very overpriced. Restaurant layout is NOT a vibe. 0/10 do not recommend.

    Report
30. TM

    TMon

    New York Area

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service2ambience1

    As a whole, the staff seems to be disorganized and confused. Our server was great but appeared frazzled and forgetful. We waited 30+ minutes for coffee. The food was great when we received it. We had to wait for our check after having to ask for it. I witnessed a spill that was never cleaned up in the 3 hours I was there. Maybe they were short staffed? I would recommend if you're not in a hurry.

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31. OT

    OpenTable Diner

    Western NC

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service3ambience1

    Good and service terrible. They comped a meal but is was absolutely terrible. Left hungry.

    Report
32. OT

    OpenTable Diner

    Atlanta

    3 reviews

    5.0

    3 reviews

    Dined on May 7, 2022

    overall5food4service4ambience4

    Took us three places to find somewhere that was welcoming and did not insult my daughter about being Gluten Free. Kayla was awesome and so helpful with navigating the menu. Every precaution was taken to ensure our meal was 100% Gluten Free We will for sure return when back in this area.

    Melting Pot SocialResponded on May 9, 2022Thank you so much!

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33. OT

    OpenTable Diner

    Western NC

    1 review

    1.0

    1 review

    Dined on April 30, 2022

    overall1food1service1ambience1

    We waited 20 minutes at our table with not even a greet from a server, we got up and left…a server apologized on the way out and said “I don’t blame you” what is that??? A server told us she doesn’t blame us?!?! That’s crazy!!!

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34. OT

    OpenTable Diner

    Raleigh

    2 reviews

    3.0

    2 reviews

    Dined on April 17, 2022

    overall3food4service3ambience3

    My boyfriend really really enjoyed his food, and mine was okay but it came out wrong. Service was alright - the waitress was very friendly but took a long to take our order even though they weren’t busy. The food came out very quickly. Restaurant wasn’t busy despite it being brunch time on Easter which was odd.

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35. JD

    JDLa

    Western NC

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience5

    All around great! Unique and delicious food. Fantastic service. Very accommodating.

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36. MG

    MelG

    Las Vegas

    22 reviews

    vip
    3.0

    22 reviews

    Dined on April 11, 2022

    overall3food3service1ambience4

    What could have been a nice experience was tainted by a surly waiter. The restaurant was not crowded at all, so there was no excuse. Also, we ordered Impossible Burgers, but I believe Beyond Burgers were substituted.

    Report
37. OT

    OpenTable Diner

    Western NC

    2 reviews

    5.0

    2 reviews

    Dined on April 9, 2022

    overall5food5service5ambience4

    Service was excellent, the drinks were perfectly prepared, and the food was delicious. Everyone had a great time. I highly recommend the charros with the chocolate fondue. Just wow

    Melting Pot SocialResponded on April 11, 2022Thank you so much!! We actually enjoyed the churros with our fondue at lunch, too good!!

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38. RO

    ROYH

    1 review

    4.0

    1 review

    Dined on April 4, 2022

    overall4food3service5ambience4

    Disappointed they were out of burgers. Thought there would be more main food choices. Overall just ok on food. Better as an after meal dessert than main meal.

    Report
39. M

    Mary

    Detroit

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    overall5food5service5ambience5

    Family group! Everything was amazing! The Chef was incredible and service was too! Highly recommend!!

    Melting Pot SocialResponded on April 8, 2022Thank you so much!!

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40. JJ

    JJJohnson

    Orlando

    7 reviews

    1.0

    7 reviews

    Dined on March 22, 2022

    overall1food1service1ambience1

    Overall bad experience.

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