McCormick & Schmick's Seafood - Virginia Beach
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Never enough staff off....no organization to check in....nothing is hot... Drinks never come ... Been 2 times some thing each time
This was probably my fifth visit here and this was the worst experience I’ve ever had at a restaurant. I ordered a medium-rare steak and it came out well-done, the second one they brought was barely even seared (it was rare), and my third steak came out well-done. They comped my meal but I didn’t order another dinner since my whole party had already eaten and had their plates taken away. The manager visited my table once after the first issue and didn’t show back up again. I’m very disappointed that the third state even made it to my table since it was so obviously cooked well-done.
We were seated toward the back of the restaurant which was perfect for the conversation. We met friends from out of state and we hadn't seen them in awhile. We were not rushed but Robert our server was very attentive and respectful of the fact that we were going to 7 p.m. show. All around great experience. I have to mention the Shrimp Kisses app. Delicious!
Been to this M&S many times and was always happy with everything. This time not so much. Slow service, mediocre food - had to send the dried out potatos on the chefs recommended dish back.
My family and i took my mom here for Mother’s day and it was a complete disaster! We even made reservations to avoid having to wait due to Mother’s Day traffic. Once we were seated we waited 15 mins for our waiter to even come to the table. We ordered our drinks which took another 15 mins. Things didn’t get bad until parties who sat down AFTER us got their food BEFORE us. So we asked the waiter how much longer on the food after already having to wait an hour and 15 mins, he stated there were two more tables ahead of us, how?! We then asked for the manager, a few minutes later our waiter brings out our food. After tasting the food it was cold! And parts of our meals were missing! We never got our appetizer. We asked again for the manager and the woman at the hostess stand came over (not sure if she was the manager or not) but my fiancée informed her that we didn’t want the food and we just wanted to leave, so we did. I will never go back to this place (it was my first and last time), it was terrible!
Unusually poor experience this time around. Service was very slow and food was below average. I've been to this restaurant several times and had always had a good experience.
Our server was initially attentive although he didn't offer us any bread (it is available upon request) so I don't know if this is a management decision to cut back on bread use or just the server. He stopped by once to refill my water before our entrees arrived and one once right after we started eating but that was it until we flagged him down a good 15+ minutes after placing our plates at the table edge with the silverware on them. We flagged down a busser to get a dessert menu but decided to bail as we didn't plan on spending another 30+ minutes waiting to get out of there. I believe he finished up with a 4-top and started another and had a pretty large group besides us so there is some understanding of his time but he didn't bring the app or the entrees so his physical contact time with us was relatively short.
My experience of eating there on Mother's Day was not good. The service provided by Angela was NOT acceptable by any means.
Upon entering the restaurant the hostesses were not friendly nor were they polite. Both hostesses constantly played in their hair while communicating with us. Our reservation was set for 5:15, and we arrived at approximately 5:10. We were sternly told by one of the hostess that we could not be seated until after 5:15. We were finally seated, after speaking with a manager about the not so pleasant reception and the hair tousling. Our server was a pleasant young man. They were not super busy at the time we arrived and were seated, even though it was Mother's Day. We waited over an hour for our meal to arrive. Not one person gave us an update on our food, nor did anyone offer an apology for the long delay. We usually frequent this restaurant at least 2-3 times per year. We have seen the quality and standards lowered within the past 2 years. In the future, I believe we will have to look for other dining experiences in the area that display higher standards.
M&S is a good for a special occasion or “date night” restaurant. The food is very good, though not very generous portions. Good wine list. But it is pricey, hence the three star “value” rating.
We knew Mother's Day would be busy- our waiter was very good, although he was crazy busy. I didn't feel like we waited too long for anything- he was attentive aqnd slightly rushed but he was trying not to sound busy! Overall we had fun- my daughter loved the Shecrab soup!
The staff were very friendly and prompt. The food was excellent and worth the price. I will definitely be returning.
Mother’s Day dinner
Mother's Day was awesome
Waiter was always available, service excellent, and food was very good.
We were only the African Americans in the restaurant. The hostess (the MANAGER) was very rude and did not greet us. When finally greeted, she questioned "Do you have a reservation or something?" While, we answered her questions professionally. She was still rude. Behind us entered a Caucasian group where she greeted them with a big smile and welcomed them to the restaurant.
In addition, she sat us in a section with a new server who did not know anything about the specials or the menu. Following that, everyone at my table's food came out except my mom (way to go on Mother's Day). He then told her that her food was overcooked so they were remaking it then brought the food out 5 minutes later (It takes longer than that to make Stuffed Salmon).
All in all, I was not pleased with my experience at this restaurant.
Food and service outstanding. M&S is our favorite restaurant in the area — well done to an excellent kitchen staff.
Went for Mother’s Day brunch. Very good experience, just pricey. Good food but didn’t need to cost quite as much.
The service was slow and the waiter kept forgetting things we ordered. The food was just ok and so were the drinks. Didn’t taste any alcohol at all. I expected better from a well known seafood restaurant. The location and ambiance were nice but overall, a Very strange experience.
Unacceptable service. Insulting server. Hostesses busing tables, serving food, seating patrons. Food was subpar.
This is probably our 5th or 6th experience with this location. Its proximity to the Sandler Center makes it ideal for pre-performance dining, but this time and the time before the service just was abysmal.
Failure to seat on time arrivals for reservations more than 20 minutes after set time is inexcusable. First drink order and opportunity to place food orders took another 20+ minutes. Promised bread- another 15 minutes.
They’ve list my confidence.
Waitress was not good but the food and other staff showed love I would go back
Looks like there is plenty of staff, However they were very confused trying to seat us after calling us up to be seated, as if they were confused about which tables were available. After being seated it took over 30 min to get drinks even though the waitress arrived at our table shortly after us being seated. Food was great as always.
Amazing branch - roomier, same lovely booths with curtains as well as tables, superlative service, divine food. Highly recommend. Will be back
Food - when we got it was good, service was sooooo sloooow. I had to go find waiter 2 times.
I am sorry -
Was running late due to traffic
They were awesome and held my reservation.
Staff was friendly prompt and attentive.
Was on 1st date and she said...WOW THIS PLACE IS REALLY NICE.
So YEAH I'm glad I went
Our service was horrible , the food came out over cooked and had to be sent back. This place used to be great. However, I would not recommend it now based on the experience we had last night.
After performances at the nearby Sandler Center, I often come in to eat.The last couple of times I’ve noted the food is cold when it gets to me as was my steak this visit. Also the service wasn’t as prompt as normal. For example I ordered a cocktail and told the server I wanted a glass of wine with my steak and she did not come back to take my wine order at all as the food was delivered by another party. I literally had to track her down and ask her to please get me a glass of wine which then didn’t come until halfway through my meal. It is a good atmosphere and experience however the food is just mediocre now.
Our wedge salad with grilled shrimp was absolutely perfect. The sourdough bread was fabulous as well.
Arrived at 6:25 for 6:30 reservation but were not seated until 6:45 even though there were numerous tables open. Service was slow and the food was not delivered until 7:30. The entree we ordered was not delivered, a more expensive entree with the same type of fish was. We did not have time to correct this as we had theater tickets for an 8:00 show across the street. We had to wolf down what was delivered and run to the theater. With the theater across the street, one hour and thirty minutes should have been plenty of time.
Excellent restaurant with an extensive menu. Food was wonderful and delicious. Presentation of every dish was a 5-star. Great choice.
Service from Angela was excellent and food was outstanding Highly recommend.
Great place for a dinner meeting. Wonderful food, great service and quiet enough to hear each other talk.
Everything was just fine. Our server was very good.
I have been to this restaurant twice and both times the service was horrible. The food is amazing, but the experience is ruined because the staff and management are not customer focused. Take your dining experience elsewhere.
It was absolutely freezing and when we told the waitress she said I guess you can move and walked away . I also was disappointed when I made the reservation for Easter Sunday I was not told it was a special menu with very few choices
Breakfast items were very limited. Entrees were all expensive but food was delicious. Atmosphere OK. Service was good- in fact too good to the point of being borderline annoying.
We had a great Easter Day visit. Outstanding service from Tasha; wonderful food; and a great time had by all. Appreciate all the assistance of the staff for accommodating a family member is wheelchair as well as some family members who had to be later than expected.
Great food excellent value. Service was impeccable would highly recommend.
As wonderful as always ! Our server Trevor was absolutely outstanding!