Maya - New York

4.4
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2017 Reviews
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$30 and under
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Mexican
At Maya, Chef Richard Sandoval first iconic restaurant offers his internationally acclaimed blend of authentic Mexican ingredients and innovative culinary techniques. Handcrafted margaritas and a selection of over 100 tequilas pair beautifully with the flavorful dishes. Handmade Mexican artwork completes Maya’s dining experience.

"Father of modern Mexican cuisine" Financial Times

“the food at Maya is unlike just about anything else being served in New York City” New York Times – Two Stars

“Maya practically defines casual elegance…Maya’s menu reads like a love letter to Mexico” Michelin Guide

“the government of Mexico should give Richard Sandoval an ambassadorship” New York Magazine
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What 2017 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
76% of people would recommend it to a friend
5
4
3
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BC
New York Area
5 reviews
Dined on November 3, 2019
Overall5food5service5ambience5

The Bottomless Brunch is the best Sunday you can have in NYC!

BP
San Francisco
1 review
Dined on November 2, 2019
Overall4food3service5ambience5

The experience and concept were worth it. The food was good but a lot of it was too cold. The drinks for bottomless were exceptional.

OT
New York Area
1 review
Dined on October 30, 2019
Overall5food5service5ambience4

Great food and service!

OT
Milwaukee
12 reviews
Dined on October 27, 2019
Overall5food5service5ambience5

We had the brunch. We went earlier so it was not very crowded until the brunch crowd started picking up at around 12. The food was absolutely delicious. There was a wide selection and it comes in small plate styles so everyone can taste a lot of different foods. They were super accommodating to our children who are 10 and 11. They also loved the food. The wait staff was very attentive and friendly and it was a great all-around experience. This is my favorite Mexican restaurant in New York

OT
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

This is a favorite of mine in the Upper East side. My husband was in town from Panama and loves Mexican cuisine. Wait staff was very friendly and accommodating

CJ
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

AMAZINGGG!!! The food was soo good and the price of brunch was great. I’ll be back soon!

EH
New York Area
4 reviews
Dined on October 26, 2019
Overall5food5service5ambience5

Great for groups and special occasions! I booked a table for 7 people during the weekend bottomless brunch special. We were seated immediately despite the line outside. The waiter came over to take drink orders while we waited for our entire party. Once everyone was seated, he confirmed that we would take, literally, a plate of each thing on the menu. Food and drinks kept
coming for 2 hours nonstop. We tried to pace ourselves...food is very good and drinks are strong! We will definitely be back.

m
New York Area
3 reviews
Dined on October 23, 2019
Overall5food5service5ambience5

Best skinny margaritas!!!! Thrilled to get roomy seating up front. Great food! Lovely server. I live upstairs and returning ( often) for sure!!!!

PG
1 review
Dined on October 20, 2019
Overall5food5service5ambience5

It's great that this restaurant has the unlimited brunch option for anyone who just wants to eat and drink for two straight hours. The staff wasn't pushy at all and everything was brought to the table in a timely manner.

W
San Francisco
4 reviews
Dined on October 13, 2019
Overall4food4service4ambience5

Fun place for brunch

NY
New York Area
2 reviews
Dined on October 10, 2019
Overall4food5service4ambience4

We were disappointed that we weren’t seated in a more cozy, romantic table since we indicated this was a special occasion dinner. Most often, designating the dinner was a birthday celebration, would have resulted in some special consideration. Didn’t happen.

Food was quite good and service was just fine. We’ll think twice about celebrating another birthday, here.

AH
1 review
Dined on October 8, 2019
Overall4food3service5ambience4

We came there specificity cause we knew it’s a restaurant of amazing chef Richard Sandoval. We are huge fans of him ! But Maya‘ food was disappointing, not flavorful, not exciting and expensive. Service was good tho!

OT
Tahoe
8 reviews
Dined on October 5, 2019
Overall5food4service4ambience4

Great food and drinks.

CF
New York Area
1 review
Dined on September 14, 2019
Overall3food3service3ambience4

My first time at Maya (Feb 2019) Was Amazing!!!!! This time around it was Just Okay!

OT
New York Area
1 review
Dined on September 7, 2019
Overall4food4service4ambience4

Food and drinks were great!

OT
New York Area
11 reviews
Dined on September 6, 2019
Overall3food4service2ambience3

I was disappointed this time when we went to Maya. We had decided to have guacamole and then soup, but both dishes were placed ion the table within minutes of each other. It set a rushed tone for the entire meal and actually made me feel overwhelmed.

Maya - New York
Responded on September 9, 2019

I am sorry to hear we were not able to provide you with desirable level of service and food expectations while dining at Maya. We pride ourselves on excellent food and service, and we did not meet those standards for your visit. We never want our guests to feel rushed or stressed while dining at Maya and I want to apologize that you were made to feel that way. If you would like to further discuss your experience, please email me at guestrealtions@richardsandoval.co m. Best, Molly

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TM
Philadelphia
17 reviews
Dined on September 4, 2019
Overall5food5service4ambience4

I went with some colleagues / customers after work, and everything was lovely. There was little food left on anyone's plates and the margaritas were great.

DG
New England
2 reviews
Dined on September 4, 2019
Overall3food3service3ambience3

We were all disappointed with our meals. Food is very bland, portions are small, and prices way too high. The guacamole was excellent, but entrees left much to be desired. Waiter was indifferent.

Maya - New York
Responded on September 9, 2019

Dear Donna, We're sorry to hear about this experience. We truly value the feedback from all of our guests and will use your review to improve our service and quality and ensure that we deliver the best quality ingredients and value served to our guests. If you would like to discuss the details about your visit further, we encourage you to reach out to us directly at guestrelations@richardsandoval.co m so we can find a way to make things right.\ Best Molly Guest Experience Team

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j
1 review
Dined on September 2, 2019
Overall2food3service2ambience5

The good and bad and ok.

The Bad. The drinks. Volume wise all you can drink is great deal, except the drinks are limited to pre-made sugar water mixtures with a touch of alcohol. I was on a sugar high after a few. We all asked if we could get a skinny margarita (reg margs were on the menu) and waitress said no that they were all premade. I asked if there were any drink options with no sugar or limited sugar and she said no. So we drank the regular ones and after a few it was just like we drank a few glasses of salty lime gatorade with perhaps a splash of tequila.

The good. The restaurant was pretty. And the food was very pretty.

The ok. The service was ok, waitress was running around very diligently but you could tell she was over whelmed with too many tables. The food although was pretty, was over cooked a couple of times which led to dry meat or hard eggs when they should have ran.

Maya - New York
Responded on September 5, 2019

Dear Jessicag, I am sorry that our beverage program at brunch was a disappointment. Because of the quantity of drinks served to the high volume of brunch guests, the most effective way to server everyone is via pre-batched drinks. However, the bar tender should be able to make you a skinny margarita upon request. We pride ourselves on excellent food and service, and our team clearly let you down. If you would like to discuss your experience, please email me at guestservices@richardsandoval.co m

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OT
New York Area
1 review
Dined on September 1, 2019
Overall5food5service5ambience5

Brought out a plate of every dish, it was all delicious

Maya - New York
Responded on September 5, 2019

Thank you for the review! We are so glad to hear that not only did you like our food, but you tried Everything and liked all of it. That is what we hope to achieve, so thank you for letting us know. We appreciate your feedback and hope to see you at Maya again soon.

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SB
New York Area
21 reviews
Dined on August 31, 2019
Overall5food5service5ambience5

One of my favorite restaurants for years. Brought our teenage children for my son’s birthday and it’s now one of their favorites as well!

Maya - New York
Responded on September 5, 2019

Dear Sage, That is exactly what we love to hear! We are so glad that we were able to help make your son's birthday memorable and that we won over some new regulars. Thank you for your continued patronage, we appreciate you and your enthusiasm immensely. We look forward to seeing you back at Maya soon.

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OT
New York Area
2 reviews
Dined on August 31, 2019
Overall5food5service5ambience5

Delicious food. Beautiful restaurant all around

Maya - New York
Responded on September 5, 2019

Thank you so much for taking the time to write a review. We truly appreciate your feedback and hope you will come back for more delicious food soon.

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A
New York Area
4 reviews
Dined on August 24, 2019
Overall4food4service4ambience4

Great place to meet friends. Food was good as was the service. VERY NOISY. Fortunately i was sitting next to my date and not across the table.

OT
1 review
Dined on August 24, 2019
Overall4food4service4ambience4

Great dinner

O
1 review
Dined on August 24, 2019
Overall5food5service5ambience5

Best customer service! Friendly staff always smiling! I’ve been visiting Since about 4 years ago. A fun environment and delicious food 🥘. My favorite place to go for brunch.

Maya - New York
Responded on August 26, 2019

Dear Olympia, Thank you for the review! We are so glad to hear that you enjoy brunch at Maya so much, that will help to keep our staff smiling :) We hope you keep coming back and look forward to seeing you again. Warm Regards, Molly Guest Experience Team

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JG
1 review
Dined on August 21, 2019
Overall2food2service3ambience1

An incredibly noisy place, even early evening on a weekday. Except for very good guacamole, the food was all quite mediocre. Servers were nice. Not recommended.

Maya - New York
Responded on August 26, 2019

Dear JackG, I am sorry to hear that your experience at Maya was less than ideal. I am glad that the guac and service were up to our standards, but I am disappointed to hear about the quality of the rest of your meal. If you would like further discuss your experience, please email me at guestrealtions@richardsandoval.co m to see if there is anything we can do to give you a more positive impression of Maya. Best, Molly Guest Experience Team

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J
New York Area
36 reviews
Dined on August 18, 2019
Overall5food5service5ambience5

Good times

OT
New York Area
4 reviews
Dined on August 18, 2019
Overall5food5service5ambience5

Had everything on the menu in our 2 hour bottomless Brunch. Awesome. Definitely recommend. Great food, well worth it

E
Raleigh
30 reviews
Dined on August 15, 2019
Overall4food3service4ambience5

Excellent ambience. Food was a bit disappointing for the price. Low salt in some items. Asked for moderate spice level which was quite low. Otherwise good food

OT
New York Area
1 review
Dined on August 13, 2019
Overall5food5service5ambience5

Tasty food and nice service.

M
New York Area
19 reviews
Dined on August 13, 2019
Overall4food4service4ambience3

The food was good, as usual. Whether because it's mid-August or that we ate mid-week & rather early (6:30), the restaurant was quieter than usual... which was great!

W
New York Area
26 reviews
Dined on August 12, 2019
Overall2food2service2ambience2

The food offerings here have changed for the worse. They’ve been dumbed down for American palates and hardly resemble real Mexican food from Mexico City as the menu falsely suggests. The tortilla soup was watery and bland with no discernible spice. The tacos were also bland and the meat was overcooked. The service was atrocious with appetizers and entrees arriving at the same time. The mezcal cocktail was too sweet and barely contained any mezcal. This place doesn’t even offer Mexican Coke. The atmosphere is depressing since the room is badly in need of redecorating, and the noise level is so loud that it’s difficult to have a conversation. Overall a huge disappointment.

A
New York Area
2 reviews
Dined on August 10, 2019
Overall3food2service4ambience3

After enjoying their Brunch, my boyfriend and I decided to try Maya for dinner. Unfortunately, everything we had was okay at best. My steak fajitas lacked some flavor and my boyfriends chicken dish was dry. Service was great. We would return for brunch; but, definitely not for dinner.

OT
Washington DC
2 reviews
Dined on August 10, 2019
Overall5food5service5ambience5

Atomsphere was amazing and service was GREAT!!! Would definitely go back. The food was so good and all the flavors were there. My glass was never empty and my plate was always full. Nothing but laughter and drink

C
New York Area
2 reviews
Dined on August 10, 2019
Overall5food5service5ambience5

Greta place, delicious food and drinks. I bring all my out of town guests here and they always love it!

GH
1 review
Dined on August 10, 2019
Overall4food3service4ambience4

The service was generally good (wish they only brought out what we asked for rather than everything). The food and drinks were ok, but a great bang for your buck on the boozey brunch.

OT
Costa Rica
3 reviews
Dined on August 4, 2019
Overall4food4service5ambience5

Enjoyed it very much .

Would go back!

GB
El Paso
1 review
Dined on August 4, 2019
Overall5food5service5ambience5

One of the most AmazingUnlimited brunch food and drink options on weekends. Was my first time here and will definitely come back.

OT
Washington DC
8 reviews
Dined on August 4, 2019
Overall5food5service5ambience4

Went for bottomless brunch. The food was great quality and quick to come out. Everything was delicious and the eggs Benedict was done to perfection

OT
New York Area
1 review
Dined on August 3, 2019
Overall2food3service2ambience2

We were celebrating my daughter receiving her Masters Degree we had a party of 14 and we weren’t sitting at the same table, the air conditioning was poor & we had 1 server for 14 people. I’ve been here with a large party before and everything was great. This time not so much.

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