The overall experience was excellent on a night that was a full house. The server was a professional and both our dinners were prepared to our satisfaction.
We understand that Valentine’s Day is a difficult night for restaurants but Max’s Tavern met the challenge with flying colors. It is one of the best restaurants in Western Mass!
Max Restaurants consistently live up to their fine reputation. Never had a bad meal at a Max Restaurant. Attentive service and the food was delightful. Location is conveniently off the highway. I would highly recommend.
Max’s is still the best in Western Mass. Always fabulous food and an excellent atmosphere. The wait staff is very attentive and the bartenders are great.
Business meeting for 3. Nice pre dinner cocktails in the bar, then to table for dinner. Server-Mark was excellent always attentive yet not overbearing. Had Rombouer Cabernet and steaks and salmon perfectly prepared by the kitchen. Exceeded expectations!
we always enjoy Max restaurants! Kayleen is a wonderful server, very thoughtful and helpful!!
We enjoyed our meal very much! The food was excellent and the service was exceptional!
Tuna tacos and french onion soup are excellent. The "small"prime rib was huge and cooked perfectly. Make sure you leave room for the banana Foster sundae. Great service.
Excellent food, attentive staff and a good dining experience.
We had an anniversary dinner at Max's Tavern. Prices there have increased considerably. I ordered simply grilled haddock with Brussels sprouts as a side. Presentation was surprisingly sloppy. Fish was definitely simple. Fillet was broken up into bits and unseasoned. Shaved Brussels sprouts with pancetta had too much pancetta and were too oily. My husband ordered the meatloaf and said it was fine. Food quality and presentation were average or below average for the price. We expected better from Max's , but may give it another try.
Took advantage of Max’s birthday free entree. We have been here and at other Max locations many times. The food is always top notch. Sometimes gets loud when very busy but that can be expected almost anywhere.
Great experience. Our needs were met without excessive interruptions. Meal was very good but over portioned for a lunch, in my opinion.
I felt the food okay, a little pricey for the quality of the food.
Great place good food the bar tender is unpersonable I was told before going there by other people the maitre d there is very rude and of course he lived up to it when I got there not friendly even though had a reservation was treated like I was a nobody
Great fresh seafood, great meal.
Food kind of missed the mark this time. Everything was bland
Max's Tavern has a nice atmosphere and is not too loud. The food is generally pretty good with a variety of options. My wife & I went for her birthday. We were given a free entree though the Max Vantage program for her birthday.
She loved her meal and my meal was ok. We both ordered caesar salads which were pretty large. We could have split one and I wish our server had spoken up as they were 9 dollars a piece! Nine dollars for romaine lettuce, some cheese, croutons, and below average dressing! It also took a very long time for our salads to come out.
I am still not sure why I was served a warm 8 oz bottle of coke when others around me were given large glasses of soda with ice. I was given a glass with ice, but it did not get cold.
There were two servers working our section together. There was 1 large party next to us and a few 2-4 person parties around us. They were both friendly and attentive when they did stop us, but were absent for the most part.
I've had great experiences at the Max restaurants, but Max's Tavern has always been a bit below par the few times I have gone there. This last experience wasn't worth the hard earned money spent even with the free entree.
The crab cake and steaks were as good as always. Sal was an excellent waiter.
Nice spot in Springfield right next to Basketball Hall of Fame. Went to dinner with my son; filet was cooked perfectly and a lovely bernaise sauce. Will definitely go again. Staff was very friendly, and prices are reasonable. Nice wine choices as well. Lively atmosphere.
I was disappointed with my recent visit to Max's Springfield. The food was lukewarm and presentation was lacking. Basically a scoop of mashed potatoes and plain filet on the plate. I ordered the creme brule for dessert and it was cold, not fresh. I do not feel I got my money's worth!
Food was great, service was great. Only negative was hearing someone in the kitchen YELL at someone else in the kitchen about "stop burning the food". Everyone around us looked towards the kitchen. Very unprofessional.
I traveled in from Southern R.I. to meet a friend from Sarotoga Springs, NY. It not only was a great central meeting spot, but my cell phone was nearly depleted upon arrive, and the staff accommodated me with bringing it back up to full charge ... as I dined and had fun.
The atmosphere is friendly, the staff friendly and knowledgeable of menu, we felt so comfortable and welcomed.
I highly recommend Max's Tavern for any occasion.
Max Tavern is always a good choice. The food is always good and it has a great atmosphere. The service was not as good as usual-the server took a while to get to us.
We were seated promptly even though we had to wait for an additional guest. The wait staff was great and food was even better.
Food was nothing special and so over priced. I was not impressed by this restaurant
Second time in 1 week disappointed again. Had a reservation told us table was ready while in the bar then told a few minutes then they started apologizing about the wait. If they do not honor reservations then why bother taking them? I’ve been coming to restaurant for several years and must say in this past year the service and the food are becoming disappointing and overpriced. Time to look for a new restaurant to enjoy and it won’t be hard since there are several.
I love this restaurant and normally the food is fabulous but this was the most unmemorable meal i have ever had.
The food and ambiance were great, but our waitress was amazing. She made the evening special.
Max's is always consistent, dependable, and delicious. All the Max restaurants are wonderful. The staff is well-trained and want to make their customers happy. I had filet w/ crab and Bernaise. My favorite. The onion soup is a meal as well as the fried calamari. The salads are big enough for two. The food is plentiful and always delicious. My husband and I dine there often.
Great evening with delicious food. Steaks cooked perfectly as well as drinks made exactly to order. Looking forward to returning soon.