Max's Tavern

4.3
1758 reviews
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$31 to $50
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American
Located at the Naismith Basketball Hall of Fame in Springfield, MA, Max's Tavern is open daily for lunch and dinner and features an innovative menu of contemporary American cuisine including some of Max's favorite "Chop House" classics. Whether you are a sports fanatic or a dining enthusiast, complete your next tour of the Hall of Fame with a trip to Max's Tavern.
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Private Dining

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Specials

Mother's Day Menus & Specials

Happy Mother's Day
Dinner menu served all day
featured brunch additions until 3pm

Sunday, May 12, 2019

Father's Day Special Menus & Reservations

Happy Father's Day

Sunday, June 16, 2019

What 1758 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.3
ambience
3.9
value
Noise · Moderate
86% of people would recommend it to a friend
5
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OT
New York Area
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Waitress was super friendly and attentive. Always a great experience at Max’s but she was an added bonus!

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JB
New York Area
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Great food and great service! Steaks were served perfectly.

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JC
1 review
Dined 7 days ago
Overall 5food 5service 4ambience 4

Very enjoyable meal and the steaks were excellent.

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GF
New England
10 reviews
Dined 7 days ago
Overall 4food 3service 4ambience 4

This was the first time I was very disappointed. Salmon was overdone, bread was crispy dry, service just OK

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PP
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Have been going to Max’s for many many years and have never been disappointed!

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D
New England
87 reviews
Dined on April 13, 2019
Overall 5food 5service 4ambience 5

Always a treat! Food is always good. Wine choices abound. Lively yet able to have your own conversations and enjoy the food and company. Love the place.

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SK
1 review
Dined on April 8, 2019
Overall 4food 5service 4ambience 3

Food and experience was great! Really no complaint...

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BE
1 review
Dined on April 8, 2019
Overall 5food 5service 5ambience 5

We are always satisfied at Max’s tavern...during the dinner hour the noise level does accelerate so we try and dine early! The staff is cordial and the food presentation is artistic with excellent flavors!

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BF
Charleston
1 review
Dined on April 7, 2019
Overall 5food 5service 5ambience 3

We came for Sunday supper. This visit was perfect. I could see that they had stepped up the cleanliness, attentiveness of the waitstaff, and the quality of the food. The manager was able to recommend a delicious bottle of wine, the food was served as ordered, and everything was tasty and hot. Thanks Max’s for paying attention to the details.

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SM
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Our waitress Star was very attentive and gave great service! We will definitely be back again soon!

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M
New York Area
46 reviews
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Always dependable, accommodating, and delicious. Our go-to restaurant for special occasions and company.

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j
New England
26 reviews
Dined on April 3, 2019
Overall 5food 5service 5ambience 5

We had a great time! The food was delicious and the drinks were amazing... our server was very attentive. We did have dessert.. the cheesecake and Banana foster... and shared! Its definitely a hit... we will be back!

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CM
Phoenix
1 review
Dined on March 31, 2019
Overall 2food 1service 2ambience 2

It was the first time I ever walked out of a Max without having the wonderful meal I planned for. I had reservations for 7p with a plan to enjoy the prime rib special that started at 3p. They reportedly sold out of prime rib within two hours. They said that they had started to offer rib eye as a replacement but then said they ran out of that. They were also out of one of the dessert specials. Other then offering to cover the cost of our drinks or dessert- we we not offered anything else comparable. In disappointment- we left. The staff and manager we nice- it was just a very disappointing experience

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ML
New York Area
1 review
Dined on March 31, 2019
Overall 4food 5service 5ambience 5

We were surprised that the special dinner advertised for 3/31 was not available when we arrived around 5:30. We had reservations so we assumed it would at that time but was all sold out. However it was replaced by a much higher priced item along with all the other food that was to be served with the special dinner. The manager explained how this happened and we could see how this could happen what with their excellent food. Max restaurants are the best!

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D
New England
22 reviews
Dined on March 31, 2019
Overall 3food 3service 4ambience 4

We stopped in on a Sunday afternoon because of an email advertising a Prix Fixe special on Prime rib dinner including salad or soup and choice of dessert. 3 of us ordered the prime rib and it was very disappointing. We ordered medium and got rare and the meat was so fatty it was barely edible. The soup and salad was just ok. Dessert however was delicious. Service was good. The food here has really gone downhill. I doubt we will be back.

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CE
New York Area
3 reviews
Dined on March 31, 2019
Overall 3food 3service 4ambience 3

The prime rib special is a great deal. We stopped at the casino first and then came over for an early Sunday evening dinner. A nice combo.

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M
New York Area
12 reviews
Dined on March 31, 2019
Overall 4food 5service 5ambience 4

Great Prime Rib Fixed Price Sunday special. Food excellent. Service a little fast... need more time in between courses. Noise level a little high. Overall we liked it and will return.

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T
New York Area
49 reviews
Dined on March 31, 2019
Overall 2food 2service 1ambience 3

We are from CT and wanted to try the Max in Springfield as there was a Prime Rib special. Unfortunately the service and food was not up to normal Max standards. In fact, the service was very slow and the staff was very inattentive. Additionally, the Prime Rib was very average not prepared the way we wanted. The server never came over so we couldn't even send it back. I hope this is not true but it possibly could be that there wasn't the usual Max customer focus because this was a special / promotion.

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OT
1 review
Dined on March 31, 2019
Overall 3food 2service 2ambience 3

We had their Prefix Prime Rib special, The prime rib lacked taste. Max Downtown’s Prime Ron taste better, We had to ask for bread
and glasses of water. Waited for 15 minutes before our desserts were served. The waitress put one of my friends packed leftovers on the floor. Only after complaining about the wait for the dessert did she send the manager. He credited our 3 drinks. I’ve dined at Max Downtown, Max Burger and Max Fish several times and never received service such as this. I also have a Max frequent dining card. Max Tavern did not make a great first impression for me or my friends .

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EM
New England
2 reviews
Dined on March 31, 2019
Overall 3food 3service 4ambience 2

Drinks were less than marginal. 2 oz glass of wine for 8 dollars ?

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OT
1 review
Dined on March 30, 2019
Overall 2food 1service 1ambience 5

Never had a poor experience here before but our waitress on Saturday was never un-attentive. She never got us water, my drink order came back wrong, and when I got my drink it wasn’t good, never drank it. Food was cold. She took my plate so I couldn’t eat my bread. The gluten free menu was questioned to her and she just nodded. Very very odd experience, threw us off cause we are very frequent customers here

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TS
Philadelphia
1 review
Dined on March 30, 2019
Overall 4food 4service 5ambience 4

Overall our group had a great time, mostly because of the service staff, Derek and a young woman that I can't remember her name. Would have given the food five stars except my steak was overcooked and the lobster risotto was bland and flavorless.

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Y
New England
2 reviews
Dined on March 30, 2019
Overall 4food 5service 1ambience 4

Serve can be hit or miss. Great food and atmosphere

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MH
New York Area
33 reviews
Dined on March 29, 2019
Overall 4food 4service 4ambience 4

This is one of the best places to dine in Springfield, MA. The staff know how to make you feel welcome. The menu has enough options to please almost everyone.

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s
1 review
Dined on March 26, 2019
Overall 3food 3service 3ambience 3

The food, our meals were satisfactory. The waiter was way too long in explaining the specials and the menu. Way TOO LONG.
Most critical, to our dining experience was the hostess~no greeting, no smile. REALLY. I approached the desk and said hello, I had a reservation and gave my name. She looked down, checked something off, grabbed menus and started walking. Stopped at a table and put the menus down.
What is your criteria for a hostess??? Bring people to empty table, no other skills required.
What mood are you setting??? You're here, be satisfied.

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SW
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Made a reservation, we were promptly seated at our time. Service was attentive, food and drinks delicious!

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BD
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Everything and everyone were wonderful!! Can’t wait to go back

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LS
1 review
Dined on March 22, 2019
Overall 3food 2service 4ambience 4

The server and the manager who really explained the wines were both excellent. The food was not as expected for the price. I don’t think I will be back for dinner but I will stop in for a glass of wine.

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R
New England
23 reviews
Dined on March 20, 2019
Overall 3food 4service 2ambience 4

Should have known it would be a long night after the server asked if we would like rolls, and then he never brought them. Then there was the problems with obtaining the MAX rewards complimentary birthday entree. On the plus side, he was the first in this area to actually know how to properly decant our bottle of wine. So overall, just an OK evening.

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l
Las Vegas
3 reviews
Dined on March 17, 2019
Overall 4food 4service 4ambience 4

Love max’s
Great place for great food. Nice staff and a terrific after work meeting place for a fine mix of people

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JH
1 review
Dined on March 16, 2019
Overall 2food 2service 1ambience 2

I was shocked at how things have gone downhill at Max's. I spent the night bragging to my date about taking her to the "fanciest place in Springfield" just to be flat out embarrassed. Right from the start it was a joke. Hostess couldn't find reservation and then when seating us decided to clear the dirty tables and bring the plates with her while we were seated. Waiter has personality of a wet mop and provided service like a Hess gas pump attendant. Food was "OFF" badly. App of calamari was rubbery and greasy. Entrees were horribly overdone. Filet Mignon was well done like a hockey puck. Side of Asparagus was limp. Lobster Risotto was barely edible. The mussels were so bad my date refused to finish her meal. Soooo disappointed from what i used to say was the best restaurant in Town. I don't usually write reviews but this was such a disappointment that i had to share my experience. Honestly, close to $200 for what we received was deplorable. I hope Max Group makes changes to the Tavern or replace it with one of your other restaurants bc they should be as embarrassed as I felt.

Max's Tavern
Responded on March 20, 2019

Dear Jason, Thank you for bringing this disappointing experience to my attention, I appreciate you taking the time to share this with me. I sincerely apologize for the service and food obviously no up to standards. Nothing is more embarrassing or upsetting to me than a poor dining experience for one of my guests. I would happily make this disappointing evening up to you if you will allow me the opportunity. My sincere apologies to you and your date, John Thomas jthomas@maxtavern

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DS
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

Everything was good.loved our dinners .waitress was attentive and enjoyed the evening

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OT
1 review
Dined on March 16, 2019
Overall 3food 1service 5ambience 3

Over rated and overpriced.
Stay away.

Max's Tavern
Responded on March 17, 2019

Good Evening, Thank you for the review, I appreciate your feedback. I am sorry you did not receive a great experience, if there is anything you would like to share to help me improve the dining experience please let me know. Jthomas@maxtavern is my email if you would like to share more. Thank you, John Thomas General Manager

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OT
New England
1 review
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Birthday. Awesome time!!!

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CC
New England
5 reviews
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Great dinner. Service was on point!

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CP
New England
1 review
Dined on March 15, 2019
Overall 4food 4service 4ambience 3

Staff was very friendly and helpful. Everything was delicious!

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S
New England
17 reviews
Dined on March 15, 2019
Overall 4food 4service 5ambience 4

Max Tavern offers consistency in their food. This is a busy place at lunchtime with a combination of business people and tourists visiting The Basketball Hall of Fame. The booths are comfortable and the servers are almost always excellent. It is very loud between the music being played overhead & all the people talking but that’s to be expected. Convenient location with lots of parking.

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MP
Phoenix
4 reviews
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

Food was excellent as always. However, they need to bring back the cheese garlic bread which was always a staple.

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MF
San Francisco
1 review
Dined on March 10, 2019
Overall 5food 5service 5ambience 5

Max's Tavern is an outstanding restaurant, one if the very few in this area.
The waitstaff are helpful, knowledgeable, and efficient. Our food was perfectly prepared, and delicious.

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MP
1 review
Dined on March 10, 2019
Overall 5food 5service 5ambience 5

Always great food in a excellent setting. Service is outstanding!

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