We enjoyed family dinner, very good selections of dinner and kids’ menus. Perfect service! We’ll come back!
Delicious food, attentive service, very comfortable.
Although I asked in advance for a quiet table to accommodate a hearing-limited person, we were seated in front of the noisy kitchen.
Their corned beef on rye is a treat and the crab cakes are nice.
Ordered 1/2 sandwich, salad and soup.
All served on same plate resulting in the bread being wet from the salad dressing. Also, meager amount of turkey on sandwich. They have really gone downhill-I have been going there for 30 years!
Won’t go back even though the MB soup is still good.
I had mixed feelings about Max's in Palo Alto. I met with friends after work for dinner. Happy hour glass of wine was $2.00 less. Service was accommodating. I enjoyed the tasty skirt steak and it was a very generous portion. However the green beans and a few potatoes that came with it were disappointing. The potatoes had a rubbery fishy taste and the green beans were not fully cooked. If they were going for al dente the beans still could have been cooked a little longer. The mini banana split was huge and easily shared with 2 other friends. One friend ordered the creme brule and really like it. At the end of the meal I told the waiter about the potatoes and he offered some mashed potatoes I could take home with me along with the steak I couldn't finish. Max's menu is diverse and you should be able to find something you'd like. The leather seating in my booth was weathered and should be replaced as the adhesive covering a part of it was not pleasant to see or sit on.
This is the worst place that I have ever been to on Open Table and I have been to many places on here. Max’s was very loud atmosphere but that usually doesn’t bother me too much. The hostess was fast enough but we must have waited at least 15-20 mins before the waitress decide to come over. I ordered soup and salad with chicken. Waitress told me they got clam chowder even though on the menu said Friday only so of course I said yes. Turn out there wasn’t and she was just incompetent. Now that usually is not a big deal, mistake happens BUT she decided to give me whatever unknown soup to me instead of coming by the table and ask me which type of soup I prefer. Chicken was dried and tasteless. I paid $4 extra and barely touch it. My fiancé tried it and agree. I then have to ask for check least 3 separate occasion before she bring it to me. We will never ever go back there again .
Consistently good food and very good service. Huge menu with endless options.
Service was excellent and the entrees were superb. Carrot cake was a bit dry.
the food was great I've never tried my salmon that way it was good very good I ate it all and rarely it all of my meal ... there was a gentleman singing and it was amazing all kind of tunes the waitress was awesome
Delicious food---grilled salmon salad very generous with salmon, an absolutely gigantic chicken pot pie, excellent French dip, and good fish tacos (although maybe too much cole slaw on them). Service also very good.
Very nice place for large group meal. Good food. Excellent desserts.
It’s been a long time since we went to Max’s Palo Alto. Nothing unusual here, sandwiches ordered were fine . They certainly weren’t over filled, but had expected more meat (piled high) .
Service was ok ,but they left the table and seats wet when wiping off and declined to dry them.
Not happy with the 3% extra service charge.
I chose Max's because you can find parking and get a reservation on a Friday night, and the menu offers something for everyone. It all worked as planned. Food was good, cocktails tasty, and we all had a good time. I would come back. I recommend it to you.
The place was dirty and disorganized. Our server took a long time to take our order then the food took more than 30 minutes to deliver. We only had soup/sandwich combo and fish and chips. My sandwich was completely dry with only turkey, lettuce and tomato on it. The server never offered any condiments. We kept looking for him to get some mayo and he was nowhere to be found. I waved at another server who sarcastically waved back at me. Finally, our server arrived and I asked him why there was no mayo on the sandwich. He said thats the way they are served. I had get up and find some mayo and mustard at a wait station for my sandwich. I will not be returning.
Hadn’t been here in years and was surprised that it was still there in a time when Palo Alto has seen stalwarts replaced with tecchie hipster places (a la Town and Country). The server was very friendly and attentive, but had no clue about how to handle food allergies. I told him very clearly that I had a gluten allergy and that no bread or gluten could touch my food. He brought out my veggie scramble with a scone sitting on top and still didn’t understand what the problem was. Suggest management train better. The restaurant is also looking a bit old and run-down. The food was decent, but the menu is old school and everything is way overpriced. I think Max’s time has passed and would like to see them completely revamp the space and menu.
The food is good but the server is not that good. Lack of customer service and too slow.
Always a fun place to get together with family and friends
It was perfect for the occasion, haven't seen friends for 5 years.
When we were there for lunch with a friend recently, the service was atrocious. Our waiter had a terrible attitude, was unwilling to explain things on the menu, and didn't bother to ascertain our order over the restaurant noise. He forgot to to get us the bread and butter that we asked for, as well as the sugar for the coffee. He then moved away and never checked back. No tea or coffee refills. We had to get hold of other waiters to get what we needed. He was curt, impatient, borderline hostile! In addition, the food was just so-so. While we expected Stanford Shopping Center eateries to be on the pricey side, we also expected better quality. This place is a disappointment. Apart from the convenient location and warm decor, not a pleasant dining experience at all.
Enjoyed the young lady playing the piano and singing during dinner.
Visited for hours
Very accommodating, wonderful food and nice outdoor seating option!
when you sit inside, the service is decent. we sat outside and the service was horrible. it was more than 20 minutes and after asking for a waiter before anybody showed up even for drink orders. that's so bad
Good place to go with kids. Don't bother ordering a cocktail. They have such a large selection of alcohol because they virtually no alcohol makes it into the drinks. Food was good with good sized portions (my husband and I were able to share the Chicken Pot Pie and there was still some left over), though their eclairs continue to be dry no matter how many times I order one and hope for something different. The cream inside is very good. This is the a place to go to if you have a group and everyone wants something different. But don't really choose if you are a big foodie. Dishes are pretty run of the mill.
My lifelong friend and I get together twice a year to celebrate our friendship/birthdays. Stanford Shopping Center and Max's is half way between my home in Sunnyvale and hers in Belmont. We were able to enjoy lunch at a leisurely pace and spend time catching up on each other's lives without being rushed.
A wonderful place to bring friends. The service is very good, with the waiters covering for each other very
Live music was too loud for dinning area. Food was too sweet (Grandmas Chicken) cloyingly so. We were at table for dinner for 15 min. Before bread basket was offered.
I was very disappointed with my lunch. I made a reservation for a booth. One person in my partly had crutches and was also in a sling. We did not receive a booth and the person who sat us had no idea we even asked for a booth. We were led to a very small table. The person with the crutches could not fit. We asked for a larger table and were given one.
We ordered a hot pastrami sandwich w fries. The other person had a chicken salad w blue cheese. The salad was very good and very tasteful. However, the hot pastrami sandwich was terrible. The rye bread was ice cold. You could tell it was just taken out of the refrig. The pastrami was cold and full of fat. The cook made no attempt to heat the sandwich. The fries could not be eaten. They were fried in an oil that was so strong, all you could taste was the oil. The fries tasted old. They were just terrible.
Once the lunch was brought to the table we never saw our waiter again. No one came to table to see if everything was alright and to see if we needed anything. We didn’t see anyone again until it was time to pay the bill. We didn’t need change for the bill, which was good, because we never saw our waiter again. No thank you or come again was given.
The only reason they got 2 stars was because the salad was very good. Otherwise i would have given 1 Star.
I have alway had a good experience at Max’s. The staff has always been nice and very attentive and the food good. I don’t know what happened this time!! I will go back to Max’s again, but not for awhile.
This place has gone sooo downhill. Icky food. Made me sad. It was great back in the day.
Always a reliable and excellent place for noshes, comfort food and great service!
Large portions. Too salty
We live on the East Coast so when we’re in Palo Alto we eat at Max’s as much as possible. We LOVE their food, especially the Russian Cabbage Soup and Latkes. Always feels like we’ve come home.
Love this restaurant, food is always good. I consider it a "comfort food" restaurant. A little noisy for lunch, but the food is always good.
Our server was fantastic. My friend and I dropped in for a light lunch and ended up eating only appetizers. Price was reasonable and the waitress delivered the food in stages as not to bring all the appetizers to the table at once. Beer selection is great off Tap and the ambiance was just right for an afternoon meeting, especially during the hectic Christmas Shopping Season. Great shout out to the wait staff and our waitress.
Always a favorite and never disappoints! Martinis and appetizers the best!
Stopped by for late lunch during X-mas shopping trip at Stanford Shopping Mall. Sat outside, which was a big plus and food was good, too. I’ve had better Corned Beef, but spouse really enjoyed her Kale Caesar with Salmon. ( yuk to Kale for me). Service was slow, but understaffing is reason. Server was very nice, but overwhelmed. All restaurants seem to be in same situation. Expect deli food and service, but not much more.
At 7 pm the restaurant has few lights near the tables. Candles would help a lot (the battery votive ones). It's too dark to see the food in places!
Food was fine, just that the hot things were tepid and quickly went cold. Cold plates and a long time waiting for p/u from kitchen.