The food is good but the server is not that good. Lack of customer service and too slow.
Always a fun place to get together with family and friends
It was perfect for the occasion, haven't seen friends for 5 years.
When we were there for lunch with a friend recently, the service was atrocious. Our waiter had a terrible attitude, was unwilling to explain things on the menu, and didn't bother to ascertain our order over the restaurant noise. He forgot to to get us the bread and butter that we asked for, as well as the sugar for the coffee. He then moved away and never checked back. No tea or coffee refills. We had to get hold of other waiters to get what we needed. He was curt, impatient, borderline hostile! In addition, the food was just so-so. While we expected Stanford Shopping Center eateries to be on the pricey side, we also expected better quality. This place is a disappointment. Apart from the convenient location and warm decor, not a pleasant dining experience at all.
Enjoyed the young lady playing the piano and singing during dinner.
Visited for hours
Very accommodating, wonderful food and nice outdoor seating option!
when you sit inside, the service is decent. we sat outside and the service was horrible. it was more than 20 minutes and after asking for a waiter before anybody showed up even for drink orders. that's so bad
Good place to go with kids. Don't bother ordering a cocktail. They have such a large selection of alcohol because they virtually no alcohol makes it into the drinks. Food was good with good sized portions (my husband and I were able to share the Chicken Pot Pie and there was still some left over), though their eclairs continue to be dry no matter how many times I order one and hope for something different. The cream inside is very good. This is the a place to go to if you have a group and everyone wants something different. But don't really choose if you are a big foodie. Dishes are pretty run of the mill.
My lifelong friend and I get together twice a year to celebrate our friendship/birthdays. Stanford Shopping Center and Max's is half way between my home in Sunnyvale and hers in Belmont. We were able to enjoy lunch at a leisurely pace and spend time catching up on each other's lives without being rushed.
A wonderful place to bring friends. The service is very good, with the waiters covering for each other very
Live music was too loud for dinning area. Food was too sweet (Grandmas Chicken) cloyingly so. We were at table for dinner for 15 min. Before bread basket was offered.
I was very disappointed with my lunch. I made a reservation for a booth. One person in my partly had crutches and was also in a sling. We did not receive a booth and the person who sat us had no idea we even asked for a booth. We were led to a very small table. The person with the crutches could not fit. We asked for a larger table and were given one.
We ordered a hot pastrami sandwich w fries. The other person had a chicken salad w blue cheese. The salad was very good and very tasteful. However, the hot pastrami sandwich was terrible. The rye bread was ice cold. You could tell it was just taken out of the refrig. The pastrami was cold and full of fat. The cook made no attempt to heat the sandwich. The fries could not be eaten. They were fried in an oil that was so strong, all you could taste was the oil. The fries tasted old. They were just terrible.
Once the lunch was brought to the table we never saw our waiter again. No one came to table to see if everything was alright and to see if we needed anything. We didn’t see anyone again until it was time to pay the bill. We didn’t need change for the bill, which was good, because we never saw our waiter again. No thank you or come again was given.
The only reason they got 2 stars was because the salad was very good. Otherwise i would have given 1 Star.
I have alway had a good experience at Max’s. The staff has always been nice and very attentive and the food good. I don’t know what happened this time!! I will go back to Max’s again, but not for awhile.
This place has gone sooo downhill. Icky food. Made me sad. It was great back in the day.
Always a reliable and excellent place for noshes, comfort food and great service!