About Max's on Broad
Everyday Belgian & French cuisine served in a beautiful restaurant overlooking a plaza w/ patio dining. This is French countryside cooking at its best, using local ingredients and hormone free meats. We serve homemade desserts, soups, sauces, fresh salads, local raw oysters, cocktails, an extensive wine list, private dining, business lunches, local beers, Belgian beers, and outside dining.
Richmond, VA 23220
Belgian, French, Bistro
Hours of Operation:
Monday-Thursday: 4:00pm - 10:00pm
Friday 4pm- 11pm
Saturday: 11am - 11 pm
Sunday 10 am - 10pm.
Brunch served Saturday and Sunday until 3 pm. Catering & boxed lunches available. Call our Catering & Sales Manager Andrea Hughes at (704) 302-0049. Large parties welcome; prix fixe available for semi-private dining or corporate events. Patio open weather permitting.
Adams and Broad Street and Brook Road
$30 and under
AMEX, Discover, MasterCard, Visa
We also offer complementary valet parking all day, everyday.
Free Parking during both lunch and dinner can be found at Joe's Auto, on Marshall Street between Adams and 1st Streets on the north side of the street. Please stay to the left side of the free standing building.
Parking can also be found at the south west corner of Grace st. & N. Adams.
Bar Dining, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, View, Weekend Brunch, Wheelchair Access, Wine
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Max's on Broad Ratings and Reviews
We had a table for two that really only accommodated one person. Tables need to be larger very uncomfortable. Entre came before we were done with appetizer therefore we sent it back no where to sit the food, then steak was overdone due to meal putting under heat lamp. Waitress did get me another steak. Will only come back if we can have a larger table, this spoiled my bday celebration.
This was my first time at Max's on Broad and I really enjoyed it! The restaurant is cool with an upstairs and downstairs. We were there in the middle of rush on a Saturday night but it took so long to get 2 salads and 1 soup that we had to ask our server to check on the first course. Even though that happened I still recommend this restaurant. Everyone enjoyed their meal very much.
Worst experience after several trips to Max's.
Horrid table for two in a corner needing my coat to stop drafts from window.
Worst server ever.....rushing for decisions .
Soup delivered without spoons. Took three attempts to obtain spoon.
Entree was ok but overpriced
They were not "on their game" on this trip.
Food was okay but definitely not worth the price. Valet parking was available but it was a nightmare.
I’ve had better Belgian Cuisine for far better price but a few important things went wrong after our meal:
1) We waited 15 minutes for our waiter to take our bill and they never came so we walked downstairs to the hostess to process the transaction.
2) We waited an extra 20 minutes for the Valet to return our car. They claimed that battery died (2017 car model) and verified later that day through AutoZone that battery never died and was healthy.
3) I was charged double the amount that I should’ve paid.
The service was beyond horrible. The food was okay but not worth the price.
We’ve enjoyed this Restaurant’s Sister venues and are repeat customers: Terrants (Both locations) and Little Saints, but I’m afraid we won’t be coming back here anytime soon.
My wife's anniversary could have been more professional -- our original waiter was drunk, dribbled her $12 drink all over my menu, got my appetizer order wrong, and was eventually replaced by other staff. The manager did eventually put in my correct order for escargot but it came out AFTER my main course was half-finished, so I told them to take it back. Dessert was comped but for a $120 anniversary dinner, I would have expected more. I still recommend the place as the food options and atmosphere are outstanding, but I'll have to think twice before going back.
Very disappointed in New Year's Eve dinner. The last two years we could order off the menu, and both of us had wonderful rockfish dishes. This year was prix fixe and the choices were not particularly appealing. We both chose the chicken Chesapeake, and if there was crab on it, we could not find it. The chicken was a very small piece, served with very bland white rice and zucchini and squash...again, no seasoning. The desserts were good, but could not make up for how disappointed we were to get such a poor meal, especially on New Year's. The waitress was good, but the courses came out very quickly, so we knew they were aiming for fast turnover. All in all, so surprising for this restaurant. This is not a New Year's Eve tradition that will continue.
While we enjoyed our food and our server was very nice, it took an hour and fifteen minutes to get dinner. We arrived at 7:10 and didn’t get our food until 8:40. Our server said the kitchen was just backed up, but the restaurant wasn’t really that full. The setting and view from upstairs is unique, and we will probably try the restaurant again, but if the speed and quality of service is the same as this visit, we won’t return for a third meal.
Since the early days of Max's the service and quality of food has declined appreciably. The restaurant is so attractive and very convenient for attending downtown events--especially VA REP theater. However, I will find another place to eat before going to the theater or taking out of town visitors for a nice dining experience.
We treated our 2 grandchildren & their parents (6 in our party) to dinner & then Mary Poppins. Our server Danielle could not have been more accommodative, as they were delayed half an hour by traffic. Cocktails & appetizers were waiting on the table when they arrived & our dinners were brought out quickly. The food was delicious. Calimari was dubbed "the best" by our 12 year old grandson who had another order for himself for dinner! Altogether a great experience & the beginning of a magical night with Mary Poppins. Thanks to all the great staff at Max's.
We went to Max's before a local show. They are in the middle of the theatre district, so this is a good plan. The food was very good. I would recommend the oysters! Portions are fairly large, so don't over order. Price was fair and the service was good. We would return.
While the food and atmosphere are good, the very spotty service was disappointing (25 minutes to get a glass of wine???) and the cheap 4-5 oz pour for $14 (when I’ve bought a bottle for $17!!!) was absolutely outrageous. Enough so that one member announced that she would never come back.
Not what I was hoping for for a friends’ holiday lunch get together.
A Christmas lunch with friends was a disaster. Took One hour and 45 minutes to get our meal. The food was over cooked. Many selections were out. Seems the kitchen staff had walked out, we should have been told and given the option of staying. Had to go to the kitchen to get a refill of coffee. Basically we were ignored, and we had riven 65 minutes to meet up with 6 other people, thank goodness for friends and conversation. We all agreed not to return. Sad
Usually Max's is good, but this Sunday we waited nearly 1 HOUR for our Brunch to arrive!
Waitress was new, but pleasant and caring - and clearly concerned that the kitchen staff was also new and their organization and timing were HORRIBLE. We were a party of 6, having Christmas brunch with friends after church, so we still enjoyed our conversation, BUT arrived at 11:45 a.m. and were there until after 2pm. However, yummy sweet rolls served as we waited.
Everyone enjoyed their meals once they arrived - (2) Crab omelettes made to order; Quiche of the day, Ham and Cheese Omelette (for 4 year old) and an Egg, Hotcakes breakfast - all good!
However, Max's could come up with more original breakfast potatoes than little cubes.
Coffee pretty good. Consider fresh squeezed juices to elevate the breakfast experience!
But the location and ambiance are great! Thankful for curbside valet and have had nice wine and hors d'oeuvres before theatre before.
Dreadful place due to the lack of service. I ordered a Hendricks and tonic with cucumber. The drink that the server brought to me had gin in it, but the drink had no Hendricks in it, had no tonic in it ( it was just tap water), and had no cucumber in it. When my out-of-town guest requested more salad dressing, THE MANAGER of the restaurant rudely quipped, “I like a little salad with my dressing, too.” I ordered the filet mignon medium rare; it was nicely prepared, but I was never given or offered a steak knife, and the server never returned to the table for me to ask for one. The most appropriate thing our server offered was the recommendation to try a different resuarant. I will never, in all my life, return to this place - there is simply NO VALUE in going there, and wasting money is immoral.
We went for our anniversary. The host seated us at a tiny table in the middle of a high traffic area. We had to ask to be moved. He was hell-bent on putting every couple who came in at that table and everyone asked to be moved. It was not necessary as there were many open tables. The meal took forever to come and the food was very average. On the bright side our waitress was great.
Really not worth it. Go somewhere else. Same owner and attitude as Tarrant’s.
Our dinner at Max’s was practically perfect in every way — fitting because we dined there before going to see Virginia Rep’s Mary Poppins. Mother Nature assisted by showering snow on Broad Street to give us a beautiful view from our upstairs table. Our server was efficient and asked if we were going to the theater so he could ensure timely service. Nice touch. The menu offered a lovely variety and food was excellent. From the pleasantly crusty bread to the monster piece of triple chocolate cake, it was all delicious. Max’s offers valet parking and it works well if you are planning to see a Virginia Rep show. Let them take care of parking, libations and sustenance so you can waddle down Broad to the show. A perfect evening.
I took my sister to Max's for her birthday. It was a very late lunch and the restaurant wasn't at all crowded, so we were seated upstairs, our preferred choice. Our server was very tuned in to our preferred "pace," - we never felt rushed. He was also very helpful regarding the gluten-free options, and offered to find out if non gluten free options could be modified in some way to accommodate me. Max's has been a favorite choice for special occasions for some time now, and has continued to be worthy of that distinction!
Max's was quiet for a late, light dinner on a Sunday evening at 8 PM, but the atmosphere of the upstairs dining room was very inviting. I appreciated the discreet sound-absorbing panels on the ceiling as I can imagine it could be loud when full. We enjoyed classic French onion soup, salads, and Belgian mussels--though with the twist of a coconut curry sauce. The only misstep was that our server forgot to provide the truffled deviled eggs that we had ordered. They sounded good, but in the end we didn't need them.
The food was good, not exceptional. The server was polite but extremely slow and rarely checked in on us. He forgot to pick up my wife’s order of salmon so it was given to another table but did agree to have it taken off the bill and had another order made for her which arrived as we were leaving. While the overall experience was fair, we paid a premium price, in so doing if you pay a premium price you should receive premium service. Did not happen
Max's was extremely disappointing in every respect except for the ambiance. To begin with, the service was awful. Our server kept disappearing for long periods of time and when there were errors in both our drink and food orders, we did not get so much as a "sorry about that", just begrudging corrections. On top of that, the main dishes were of poor quality, over-cooked (to the point that the vegetables tasted only of char), and extremely over-salted. I had also requested on Opentable that a candle be put in our dessert as we were celebrating a big birthday. The dessert came, but there was no candle or acknowledgment of the celebration. All in all, I left angry that I had spent so much money (almost $200 for 2) on food and service I could have gotten at a bad dive bar.
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