Max's on Broad

4.4
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1976 Reviews
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$31 to $50
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French
Chic French-Belgian brasserie overlooking the Art's District. Great for special occasion, date night, brunch, solo diners, happy hour and for travelers. Award winning Chef Alex Enggist, uses classic techniques w/ modern style using his love of local and sustainable foods. Homemade desserts, soups, sauces, fresh salads, foie gras, mussels, local raw oysters, craft cocktails, an extensive wine list, private dining, local beers, local beers, and patio dining. Featuring unique spins on classics like Baked Alaska, French Onion Soup, Gourmet Cheeses ; extensive Seafood, Duck, Steak, Chicken A La King. Near VCU, the Convention Center, The National, The November Theater, Historic Maggie Walker Plaza, the Historic Hippodrome, Quirk, Graduate Hotel, Linden Row Inn! Private Dining available for lunch. Free valet parking. Great Service. Large parties welcome. An RVA Hospitality Restaurant. Locally Owned. Female Owned. SWaM Certified Small Business.

Specials

Wine, Cocktail, Beer, and Appetizer Specials!

Enjoy $3-$5 glasses of wine, $4-$7 cocktails, $3-$5 draught beers, and $3-$8 appetizers.

Terms and Conditions:

Valid For: 1 - 20 people

Starts: July 9, 2019

Ends: July 10, 2118

Availability: Mon-Thu 4:00PM-7:00PM

Half Off Bottles of Wine & Oysters

Monday is half off bottles of wine and half off oysters! Can't drink it all? Cork it and take it home!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: March 1, 2019

Ends: March 2, 2118

Availability: Mon 4:00PM-10:00PM

What 1976 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.4
service
4.6
ambience
3.9
value
Noise · Quiet
89% of people would recommend it to a friend
5
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JH
Baltimore
2 reviews
Dined on September 2, 2019
Overall 5food 5service 4ambience 4

A very enjoyable dinner. The scallops were perfectly cooked.

Max's on Broad
Responded on September 9, 2019

Hi Jim, Thanks for the review! So glad to hear you scallops were perfectly cooked to your liking. Thanks, Liz, Owner

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AF
1 review
Dined on September 1, 2019
Overall 2food 2service 2ambience 4

We went to Max's for Sunday brunch. The restaurant is cute and charming. We were sat upstairs. They had the windows all opened up, which was a little hot since it was close to 90 degrees outside. Our server was nice, but she was not attentive at all. We ordered mimosas and were brought a mini champagne bottle and a shot glass full of orange juice. Of course we drank that quickly and my husband had to hunt down staff to order more orange juice. They just brought us 2 small shot glasses of oj.
We ordered the chicken and waffle, the filet mignon benedict (special) with a side belgian waffle, filet mignon sliders, and kale cesar salad. The chicken and waffles were ok. The chicken was very dry and the waffle was just average. You could likely make a better one at home. The filet mignon benedict special was good. Again, waffle was just average. Wasn't even served with butter. Filet sliders and pomme frites were good. Kale cesar was good.
Luckily, we had a gift card for most of our bill, otherwise, we would have been very disappointed to have paid $$$ for the food and service were received. Sadly, we likely will not be returning or recommending.

D
Richmond
3 reviews
Dined on August 31, 2019
Overall 4food 5service 5ambience 3

It was 5pm and we asked to be seating upstairs but if we had known how hot it was, we would have sat downstairs. Fans could have been on higher and AC lower. I understand it was a hot afternoon but I can't believe that others have not complained about the heat upstairs. Very uncomfortable.

Max's on Broad
Responded on September 4, 2019

Hi, Thanks for the feedback. I spoke to the manager and the AC wasn't working properly that day so I do apologize. Typically, its our policy to ask our guests if they;re comfortable so we know to move you somewhere more enjoyable. I'll be sure that our servers are aware of that. Thanks, Liz, Owner

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R
Charlotte
5 reviews
Dined on August 29, 2019
Overall 3food 3service 4ambience 5

This space, first of all, is SO beautiful! Ambience of a Belgian Brassiere is on point with a great patio seating option along with charming upstairs and downstairs spaces.

The menu looked really exciting and everything sounded fantastic. On arrival, though, the food was just OK. Shrimp and Grits tasted like just that . . . plain, grilled shrimp over creamy, stone-ground grits. Quality shrimp, quality grits, but no kicker. The beef short ribs ordered by my dining companions looked to be the same situation. Menu description out-kicked its coverage.

Nothing wrong with Max's, and maybe I'd go back and try something else. Steak Frites looked good coming out, as did the prime rib sliders. Along with an impressive selection of Belgian beer, maybe the simpler stuff is a better pick. I have dinner scheduled at L'Oppossum next week, and will look forward to drawing the comparison to this restaurant that's vying for the same clientele.

Max's on Broad
Responded on September 2, 2019

Hi Ricker, Thanks for the feedback. We truly appreciate all comments. I'm sorry to hear you were unimpressed by your meals. It sounds like we had a pretty off day. I do hope the restaurant's beauty will bring you back and I highly recommend our Steak Frites on your next visit. Thanks, Liz, Owner

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S
1 review
Dined on August 27, 2019
Overall 5food 4service 5ambience 5

The attention to detail there is unsurpassed. They made our 32 anniversary dinner extraordinary with the best service, sparkling wine and special creme brulee to celebrate, and beautiful interior. I will definitely highly recommend Max's for fine dining and service.

Max's on Broad
Responded on September 2, 2019

Hi Sharon. I'm glad to hear our staff made your anniversary so enjoyable and that you also loved the wine and creme brulee. I'll be sure to let them know they're doing amazing. Thanks, Liz, Owner

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k
Kansas City
14 reviews
Dined on August 25, 2019
Overall 3food 3service 4ambience 4

We dined in during Max's Sunday brunch. The menu looked amazing, but upon receiving our meals, we were largely underwhelmed. I had the Bananas Foster french toast, but the bananas didn't taste quite right. My husband had the chicken & biscuit but his chicken was rubbery, and in my opinion, completely inedible - I assume from freezing/reheating. Our drinks were good, and our server was friendly and attentive. We dined on the patio and it was really nice with the exception of some pestering flies and a few questionable passerbys. I love how the restaurant is decorated. If you go, I highly recommend making a trip up the staircase. It's truly a beautiful building inside. If you are looking for great French or French-influenced dining, I would encourage you to check out nearby Bistro 27 or Chez Foushee.

Max's on Broad
Responded on August 28, 2019

Thanks for the feedback, we truly appreciate every comment and suggestion. I'm sorry to hear your meals were so underwhelming. We have a new executive chef and he's making positive changes so that these things don't continue to happen. I am glad to hear that you liked our decor and that the service was hospitable. Thanks, Liz, Owner

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SW
Richmond
6 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

The ambiance at Max’s on Broad is great, from the outdoor seating, to the bar area, to the upstairs seating looking out over Broad Street. The food and service is excellent. Great experience!

Max's on Broad
Responded on August 28, 2019

Hey Stephanie, thanks for the awesome review! So glad you had such a wonderful dining experience. We can't wait for you to join us again. Thanks, Liz, Owner

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EB
Richmond
26 reviews
Dined on August 22, 2019
Overall 4food 4service 4ambience 4

Wonderful service delicious food and drinks.

Max's on Broad
Responded on August 28, 2019

Thanks for the great review, I think our food and drinks are delicious too! I'll be sure to let our bartenders and chef know. Thanks, Liz, Owner

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OT
Richmond
1 review
Dined on August 21, 2019
Overall 5food 4service 5ambience 5

I ordered the scallops, there were only three (tons of spinach and barley) it was a little over run with veggies and not enough protein in the meal unfortunately

Max's on Broad
Responded on August 28, 2019

Hi, I'm sorry to hear that your dish wasn't to your liking. We have a new executive chef and he's working extremely hard to make some positive changes that we're sure you'll be able to see in your next visit. Thanks, Liz, Owner

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VR
1 review
Dined on August 16, 2019
Overall 4food 4service 4ambience 4

Lovely French bistro and great atmosphere. Our server however charged us an additional $58 for appetizers we did not order or receive. While mistakes happen and he quickly corrected the error, we're grateful we caught it since obviously he did not. Otherwise all went well and we would consider returning.

Max's on Broad
Responded on August 28, 2019

Hey Victoria, I'm glad to hear you liked the restaurant's atmosphere! Mistakes do happen when trying to move too quickly. I'm happy to hear that your server was able to correct the error in your check. Thank you, Liz, Owner

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TD
1 review
Dined on August 15, 2019
Overall 5food 5service 5ambience 3

Always an outstanding menu, service and the valet parking makes it worry-free and an overall wonderful experience

Max's on Broad
Responded on August 19, 2019

Hi Terry! Thanks for the wonderful feedback. It makes me so happy to hear you enjoyed your overall experience with us. We strive to be hospitable and to make sure our guests leave feeling nothing less than amazing and it sounds like we accomplished that! Thanks, Liz, Owner

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OT
1 review
Dined on August 10, 2019
Overall 3food 5service 3ambience 5

Bar service was excellent.
Drink service at table was slow.
Food was very good.

Max's on Broad
Responded on August 19, 2019

Hey, thanks for the great review! The food is so delicious and the drinks top it of so well! Thanks, Liz, Owner

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A
Richmond
4 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Outstanding

Max's on Broad
Responded on August 19, 2019

Hey Albert! Thanks for the awesome review. I think Max's is outstanding too. Thanks, Liz, Owner

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OT
Richmond
1 review
Dined on August 10, 2019
Overall 5food 5service 3ambience 5

Birthday party. Food was fantastic, service was a little slow but polite.

Max's on Broad
Responded on August 19, 2019

Hey, thanks for the feedback. We really appreciate it. I'm so glad you enjoyed your party as well as the food. The servers can get pretty busy, but I assure you they never mean for in to be intentional. Their manners make up for it! Thanks, Liz, Owner

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EG
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Great place, great atmosphere!!!! Enjoyed the food.

Max's on Broad
Responded on August 19, 2019

Hey Elizabeth, thanks for the awesome review. So glad you enjoyed the atmosphere and food. Max's decor is beautifully historic and the delicious food makes it even better of an experience. Thanks, Liz, Owner

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RC
New York Area
9 reviews
Dined on August 9, 2019
Overall 3food 3service 4ambience 4

Nice place, friendly service. But not anything like the French restaurant experience I expected. French influences perhaps. Pleasant experience... but if you’re looking for a French dining experience.. look elsewhere.

Max's on Broad
Responded on August 19, 2019

Hey Robert. Thanks, for the review. I'm sorry to hear it wasn't the experience you thought it would be. Max's menu is more so influenced by french cuisine rather than the restaurant as a whole. However, we're always open to any comments and suggestions if you have any. On another note, it's good to hear that the service was hospitable. Thanks, Liz, Owner

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J
Charleston
7 reviews
Dined on August 8, 2019
Overall 4food 4service 4ambience 5

Food and service was very good. Although we were there at 6:00, no one told us about happy hour - we noticed sign outside after receiving our drinks.

French onion soup had a deep, rich flavor, scallops were delicious and pork chop perfectly seasoned and cooked. Creme brûlée was the perfect ending.

Max's on Broad
Responded on August 19, 2019

Thanks for the awesome review! I'm so glad to hear you enjoyed the food and service. We pride ourselves on being hospitable and having great food. By the way, we have offer happy hour every Monday-Friday from 4p-7p! Thanks, Liz, Owner

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OT
Richmond
2 reviews
Dined on August 4, 2019
Overall 3food 1service 3ambience 5

Food used to be good here but everything was disappointing this time. The beer cheese with the Bavarian pretzel tasted like nothing but garlic and it was cold. The chicken with the biscuit was tasteless. It’s rare for fried chicken to be so bland. The scrambled eggs tasted like metal. We likely won’t be returning again.

Max's on Broad
Responded on August 5, 2019

I'm so sorry to hear of your disappointing time with us. The fact that you disliked your food so much makes me so disappointed. I really am so sorry and hope to make it up to you.

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GI
Richmond
11 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Food and service were excellent. Ambiance was marred a little by a few individuals dressing ball court casual instead of business casual. All staff were polite, professional, helpful, and had proficient grasp of food and beverage. We had a great date night and will return again!

Max's on Broad
Responded on August 7, 2019

Hey Gibby, Thanks for the review! I'm so happy to hear you liked the ambiance and that our wait staff was so knowledgeable and helpful. Can't wait to have you again. Thanks, Liz, Owner

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MS
Richmond
6 reviews
Dined on August 2, 2019
Overall 3food 3service 2ambience 4

We went to Max’s before going to the theater. When we got there we were never “shown” to our table. Instead the hostess pointed to our table and just said, “there’s your table.” Our waitress who was very nice disappeared before we were able to place our entree order even though we told her we had theater tickets. When we grabbed a manager to tell her we have no idea where our waitress is, her response was, “yeah, I’ve been looking for her too.” We did eventually get our order in and had plenty of time to eat it before we had to leave so we were happy about that. We did like the ambience of this restaurant and although the food was good, the portion sizes were small and the prices were large! A double bourbon and ginger was 18.00. A dozen oysters app was 27.00. Entrees were on average 27-30+ and the food was just nothing to write home about to justify the price. Everything was good but not great and the portion size just made everything feel very overpriced. For 200 which is what our bill came to, there are other restaurants I’d rather go to. So overall not a horrible experience, just not great.

Max's on Broad
Responded on August 5, 2019

Melissa, I'm so sorry to hear that our staff was not hospitable as they usually are. We missed the mark that day, but I assure you, this is not our norm. I am glad that you were able to enjoy your meal with ample time. I would try one of our other RVA Hospitality restaurants for something a little more friendly with your wallet and also for the variety they offer! Thanks, Liz, Owner

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G
Richmond
38 reviews
Dined on August 2, 2019
Overall 5food 4service 5ambience 4

Downstairs seating not as good as upstairs. Spaetzle dish is quite bland.
Still my favorite place to eat in Richmond.

Max's on Broad
Responded on August 5, 2019

Hi Gourmand, Thanks for the feedback. I'm sorry you weren't wowed by your meal, but I'm glad we're still your favorite place! Thanks, Liz, Owner

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n
Richmond
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Very enjoyable evening! Loved the food and the overall atmosphere.

Max's on Broad
Responded on August 5, 2019

Natasha, Thanks for the great feedback! I'm so happy to hear you loved your dining experience. We can't wait to serve you again. Thanks, Liz, Owner

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HH
Washington DC
57 reviews
Dined on July 31, 2019
Overall 4food 4service 4ambience 4

The food is always good, the service is very good and the convenience is great. We like to eat at Max's before going to a performance at the Virginia Rep theater, less than 1 block away. Max's offers free valet parking, and our car is usually already waiting for us when we come out of the theater. There are other restaurants nearby but we like Max's because we know we'll get a good meal too.

Max's on Broad
Responded on August 2, 2019

Thank you for such a great review! I'm so happy that you were able to experience our wonderful food and service. The free valet parking is a great perk! Thanks, Liz, Owner

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SA
Indiana
1 review
Dined on July 27, 2019
Overall 3food 3service 4ambience 4

Table was dirty and had to remind them twice to have it clean. The utensils had dried food stains on them as well. The food was OK, but overpriced especially considering all other great options RVA has to offer.

Max's on Broad
Responded on August 2, 2019

I'm so sorry to hear about your poor dining experience with us. With your feedback, the back of house as well as front of house will be urged to triple check the silverware as well as their sections before guests are seated, Thank you, Liz, Owner

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SG
Raleigh
1 review
Dined on July 27, 2019
Overall 2food 2service 2ambience 5

We all loved the venue but not much more. Two of us had the mussels and were advised to get the ones with curry. They were good mussels but quite small and in modest supply. The curry didn't add anything special and I generally like curry. Would have preferred the white wine, butter and garlic which I asked about. The other two had steak (so-so) and shrimp and grits (also nothing special). The vegetable medley was seasoned too much but the vegetables were fresh.
The service was odd. Only two of us were asked if we'd like a drink and not the other two. Clearing of our plates was slow. I was sad because I had had a good experience three years ago, read the reviews and made the decision for all of us to come to the restaurant.

Max's on Broad
Responded on August 2, 2019

Susan, Thank you for your feedback. I'm sorry to hear about your mediocre visit with us. Our servers are usually on the ball, but we seemed to have missed the mark that night. However, I'm glad you liked the venue, and hope you will come back and give us another chance. Thanks, Liz, Owner

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JS
Richmond
3 reviews
Dined on July 25, 2019
Overall 5food 5service 5ambience 5

Terrific food that is not terribly priced. Service was great as is atmosphere. Like the free valet parking as well.

Max's on Broad
Responded on July 29, 2019

Thanks for the feedback, Joanne. I'm happy to hear you enjoyed your food. The free valet is a great plus!

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OT
Birmingham
1 review
Dined on July 25, 2019
Overall 5food 5service 5ambience 4

Theatre night

TF
Richmond
9 reviews
Dined on July 21, 2019
Overall 5food 5service 5ambience 5

The food is always prepared well and of the highest quality.

JI
Raleigh
4 reviews
Dined on July 21, 2019
Overall 4food 3service 4ambience 4

good staff. smaller portions on their FANTASTIC Mussels at Brunch...dinner Mussels were larger and more plentiful - but still the MUSSELS are pretty fantastic!

g
Richmond
5 reviews
Dined on July 21, 2019
Overall 5food 5service 5ambience 5

Bryan was perfect server; Chesapeake omelette was delish; Biscuits and Gravy amazing; Bloody Mary and mimosa great; coffee great; fruit very fresh!

p
Richmond
22 reviews
Dined on July 20, 2019
Overall 4food 4service 4ambience 4

Another excellent experience at Max's for dinner prior to a show. Everyone's food was great and we'll return again soon.

Max's on Broad
Responded on August 5, 2019

Thanks for your review, Pleasane. So glad you enjoyed your dining experience with us. We can't wait to see you again. Thanks, Liz, Owner

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M
Vancouver
1 review
Dined on July 19, 2019
Overall 2food 2service 2ambience 4

Food was okay- beet salad had no favor whatsoever- my husbands crab cakes were fine- my steak was no very flavorful at all- I then had a hair in my dessert which was quiet gross- would not go back-so many cool restaurants now In Richmod with better food- I did enjoy my drink and thought the floors and decor was nice

AM
1 review
Dined on July 19, 2019
Overall 4food 2service 3ambience 4

Please maintain the hou level I am used to. The airline chic was a little dry and shrimp & grits so so

SS
Richmond
2 reviews
Dined on July 18, 2019
Overall 4food 3service 5ambience 5

We’ve eaten there a couple of times. I like what I order but my husband doesn’t like his meals there. The chocolate Coca Cola cake was tterrbly dry.

g
1 review
Dined on July 18, 2019
Overall 3food 4service 4ambience 4

We came for a 5:15PM reservation under the Special Table reservation arrangement that indicated "Wine, Cocktail, Beer, and Appetizer Specials!Enjoy $3-$5 glasses of wine, $4-$7 cocktails, $3-$5 draught beers, and $3-$8 appetizers." We arrived on time were seated. We asked about the special table reservation features and were told by the waitress that the only special arrangements were if you sat at the bar, which seemed to be tied to Happy Hour. We did not question further. We had a very enjoyable meal as we always do at Max's. I had marked on the reservation that the occasion for our evening was for a birthday celebration. The waitress did not acknowledge we were there for a birthday. The restaurant did not seem very busy given our early reservation time. We did enjoy our meal but found the mixed messages regarding the "special table" and asking about occasions for our being at the restaurant as being disconcerting and truthfully disappointing.

DG
New York Area
37 reviews
Dined on July 17, 2019
Overall 5food 5service 5ambience 5

Haven’t eaten here for a while but we’ll be back soon. Scallops cooked perfectly. Tuna au poivre perfect summer dish. Great drinks and wine.

OT
Washington DC
1 review
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

If you’re dining alone and want a quieter area, the 1st floor is preferred over the main dining area (2nd floor). Great restaurant. I would go again when I’m back in Richmond.

OT
1 review
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

Pre theatre brunch

DG
New York Area
1 review
Dined on July 13, 2019
Overall 5food 5service 5ambience 5

Very pleasant experience,excellent food and service! We will be back.

BD
Richmond
118 reviews
Dined on July 13, 2019
Overall 4food 4service 5ambience 4

Everything was great - from the Valet outside taking care of the car to the greeting inside and our server was super.. Made some great suggestions, and everything came as ordered, and the right pass.. Great evening, look forward to our next visit. Deb and Bill Schmidt, Wmsburg

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