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Max's on Broad

4.4
4.4
2570 Reviews
$31 to $50
French
Chic French-Belgian brasserie overlooking the Art's District. Great for special occasion, date night, brunch, solo diners, happy hour and for travelers. Award winning Chef Alex Enggist, uses classic techniques w/ modern style using his love of local and sustainable foods. Homemade desserts, soups, sauces, fresh salads, foie gras, mussels, local raw oysters, craft cocktails, an extensive wine list, private dining, local beers, local beers, and patio dining. Featuring unique spins on classics like Baked Alaska, French Onion Soup, Gourmet Cheeses ; extensive Seafood, Duck, Steak, Chicken A La King. Near VCU, the Convention Center, The National, The November Theater, Historic Maggie Walker Plaza, the Historic Hippodrome, Quirk, Graduate Hotel, Linden Row Inn! Private Dining available for lunch. Free valet parking. Great Service. Large parties welcome. An RVA Hospitality Restaurant. Locally Owned. Female Owned. SWaM Certified Small Business.

Make a reservation

2 people

8:30 PM


Booked 23 times today

Dining areas

Additional information

  • Dining style

    Elegant Dining

  • Cuisines

    French, French American, Belgian

  • Hours of operation

    Tue–Thu 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm

  • Phone number

    (804) 225-0400

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Executive chef

    Cheryl Thompson

  • Catering

    Off-site catering available. SWaM certified small, minority, female owned businesses. From carving stations to chef's table, we've got a wide range of options for your event. Our chef's custom make each menu for your event and our Certified Sommelier pairs each wine, beer or cocktail just for you. Ask about our on/off license or how we can best help cater your next event. Looking for something more casual for delivery? We deliver platters for breakfast, lunch, dinner or any meal with 24 hours notice. Upscale boxed lunches available, each served with a Cookie and will be sure to delight your co-workers or friends.

  • Private party facilities

    We welcome you to explore our Private Dining options, perfect for any occasion.

  • Private party contact

    our Private Dining Coordinator: (804) 225-0400

  • Neighborhood

    Richmond

  • Cross street

    Adams and Broad Street

  • Parking details

    We offer complementary valet parking all day, everyday.

  • Public transit

    Hop on or off the Pulse rapid transit bus system on Broad Street right in front of us! Look for the Art's District Stop where we are located.

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Popular dishes

What 2,570 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.4Ambience
  • 4Value

NoiseModerate

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Filters

  1. R

    Rick

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Wonderful evening at Max’s. Cocktails just right, food delicious and our server Andrew was great. Go to Max’s!
  2. RT

    RosieTech

    Richmond

    6 reviews

    4.0

    6 reviews

    Dined 5 days ago

    overall4food4service3ambience2
    Our Food was good. I had a Kale salad with a side of Salmon. The salmon was a good size for being an add on. It was a tad over cooked for my liking. One friend had the Goat Cheese and Pear Salad with shrimp which were quite large but the salad was mostly arugula. My other friend had a hamburger and fries. I did taste the fries which were very good. They had a little spice on them. My only complaint was the order in which it was served. The food came out before the appetizer and the bread came out near the end of my meal.
  3. BD

    BillandDeb

    Richmond

    263 reviews

    vip
    5.0

    263 reviews

    Dined 6 days ago

    overall5food4service5ambience3
    Was a great visit, from the prompt greeting by the Valet, and the reception staff as we entered, we got a friendly greeting and were taken right to our table.. Our server was SUPER and took great care of us from seating to after dinner coffee's she was great, friendly, knowledgeable and everything from the wines to the coffee's came as ordered and were prepared well.. No questions with anything... Look forward to our next visit when up that way.. Deb and Bill Schmidt, Wmsburg Va...
  4. SR

    SarahRVA

    Atlanta

    3 reviews

    5.0

    3 reviews

    Dined on November 25, 2022

    overall5food5service5ambience5
    We had a lovely meal at Max’s. The ambiance and service are excellent. It’s very intimate and has an old world vibe. Menu options are diverse and our meal was excellent. Our waiter made sure our needs were met. Valet parking is very helpful given the location.

    Max's on BroadResponded 7 days agoThanks for the review, Sarah! Glad you had a great time and we hope to see you again in the future!

  5. L

    Lesley

    Richmond

    13 reviews

    4.0

    13 reviews

    Dined on November 24, 2022

    overall4food5service5ambience3
    Food was amazing and waitstaff were wonderful. But our table had about a 1" rock to it as did my chair. Where we were seated was also quite drafty and cold so my 93 yr old mother had to keep her jacket on the entire time.

    Max's on BroadResponded 7 days agoThanks for the review, Lesley! I will make sure to bring the table and chair issue up with the manager so that we can rectify it!

  6. UM

    UMNProf

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5
    Max's on Broad provided an excellent dining experience. From the moment my family and I stepped foot in the door, we were greeted warmly and quickly took in the excellent ambiance that Max's provided. Once seated, the service was top-notch. Andrew, our server, could not have been more attentive (without hovering), kind, and FUN ... just what one would expect from a high-quality restaurant:) We are all so happy that he was our server and hope that this review will offer him the recognition that he deserves:) Oh, and by the way, the food was excellent!! The next time my family and I choose to go out in Richmond, we will definitely make a return trip to Max's on Broad. Thank you Max's for being a part of what was a memorable Thanksgiving! Cheers!!

    Max's on BroadResponded 7 days agoThanks for the awesome review!! We pride ourselves on good food and good hospitality. Glad you experienced both and we can't wait to see you in the future!

  7. S

    Stella

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on November 22, 2022

    overall5food5service5ambience5
    We had a wonderful pasta entree. Valet parking was easy and fast.

    Max's on BroadResponded 7 days agoThanks for the great review, Stella! Glad to hear you had such a pleasant experience with us!

  8. OT

    OpenTable Diner

    New York Area

    9 reviews

    5.0

    9 reviews

    Dined on November 20, 2022

    overall5food5service5ambience5
    Great steaks, wine & excellent service!

    Max's on BroadResponded 7 days agoThanks for the awesome review!

  9. KR

    KarenR

    Richmond

    9 reviews

    4.0

    9 reviews

    Dined on November 20, 2022

    overall4food4service2ambience3
    Surprisingly poor service and overall attention. Food was delicious as usual, but one course never arrived. Disappointing evening .

    Max's on BroadResponded 7 days agoThanks for the feedback, Karen. I'm sorry to hear about your experience with us. We pride ourselves on good hospitality and we missed the mark. We promise to do better and hope that you'll join us again in the future.

  10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 20, 2022

    overall5food5service5ambience5
    Excellent food and service!

    Max's on BroadResponded 7 days agoThanks for the great review!

  11. R

    Rosie

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on November 18, 2022

    overall5food5service5ambience5
    First time at Max’s since 2019 and we weren’t disappointed! Attentive service at the bar and then by our server. The mussels were perfect and our entrées delicious. We will be back!

    Max's on BroadResponded 7 days agoThanks for the amazing review, Rosie and we can't wait to have you back!

  12. FM

    FM22

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on November 13, 2022

    overall5food4service5ambience4
    Nice place with very good food and great service.
  13. OT

    OpenTable Diner

    Western NC

    1 review

    2.0

    1 review

    Dined on November 12, 2022

    overall2food1service4ambience2
    Food was cold, and one of our meals didn’t come out until 20 minutes after everyone else’s. The service was good, but the noise level was high and we were packed in. I hope for a better experience the next time, but not sure we would go back.
  14. J

    Jeannie

    Richmond

    33 reviews

    5.0

    33 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5
    Neighborhood favorite. Food is just delicious. My 4th time here and I’ll always be back
  15. V

    Verbena

    Philadelphia

    9 reviews

    vip
    5.0

    9 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5
    My wife, daughter and I went to Max’s after they ran the 2022 Richmond marathon and we had a great dinner. Really good food, the staff were all very helpful and nice, and it was an all around pleasant end to the day.
  16. OT

    OpenTable Diner

    Detroit

    7 reviews

    vip
    5.0

    7 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5
    This is our go to restaurant for a great meal and good ambiance- always leave there happy!
  17. V

    Veronica

    1 review

    1.0

    1 review

    Dined on November 6, 2022

    overall1food1service2ambience4
    Sent our steak back twice and still came out either burnt or too bloody. We asked for medium well. Lady said she’d give us dessert on the house but she ended up charging us. Me and my husband did not eat either steak which was $45 per steak and she still charged us.
  18. EK

    ElizabethK

    Austin

    1 review

    2.0

    1 review

    Dined on November 5, 2022

    overall2food2service4ambience3
    The Truffle Mac n cheese had no truffles and was pretty bland, the French Onion Soup left to be desire. BUT, the Filter Mignon and oysters were delicious.
  19. OT

    OpenTable Diner

    Richmond

    5 reviews

    5.0

    5 reviews

    Dined on November 5, 2022

    overall5food5service5ambience5
    It was a wonderful evening. Delicious food, attentive staff. Will return!
  20. DB

    DanielB

    Richmond

    5 reviews

    4.0

    5 reviews

    Dined on November 1, 2022

    overall4food4service5ambience5
    Very friendly reception & service. My wife loved the shrimp and grits along with the small kale Caesar as well as the desert. My salmon dish unfortunately was not as warm as it should have been with the rice not fully cooked. But the crème brûlée was terrific.
  21. EW

    EmilyW

    Washington DC

    3 reviews

    3.0

    3 reviews

    Dined on October 28, 2022

    overall3food4service1ambience4
    Was my husbands birthday and we used valet which was nice. We sat upstairs and nice view of outside. Nice vibe. Hostesses friendly but other wait staff were talking around me while I was waiting and having conversations wait staff probably shouldn’t have around customers. They noted it was my husbands birthday as did our waiter but he forgot to put our oyster order in on top of what kind were ordered. He did not give me the brussel sprouts I requested so the oysters and the brussels came out after we were done eating our entrees. They charge $2 for a small loaf of bread with homemade butter. They also tried to give me an extra glass of wine to make up for the late/wrong food when I had just started my 2nd glass. I told them there was no way I could drink a 3rd glass when our meal was done and I just started my 2nd glass. I thought this was a weak attempt at making up for wrong/late orders especially since it was my husbands birthday and he wasn’t drinking wine. At least throw in a birthday desert as an apology or give him the free drink. Was disappointing because the food was good (salmon/Brussels/mac n cheese/house made butter) although the rice pilaf was dry and I should have done mashed potatoes with the salmon instead. Might try it again just for the food but based on the customer service it would be an easy pass for another place where we’ve had a better experience and the food is just as good but half the price.
  22. k

    kate

    Baltimore

    1 review

    5.0

    1 review

    Dined on October 28, 2022

    overall5food5service5ambience4
    A group of 4 of us ate here Friday night. Liked the valet car parking and the interior was charming. Oysters, raw and and baked, were excellent. Everyone in the party enjoyed their entrees. Service was outstanding.
  23. c

    cookie

    Richmond

    24 reviews

    vip
    5.0

    24 reviews

    Dined on October 28, 2022

    overall5food5service5ambience4
    Restaurant Week Excellent menu Service great even though they were really crowded. Food tomato soup had a little bot of spice to it and very yummy cheesy. Mahi Mahi perfectly cooked with mango salsa.
  24. J

    Josh

    Richmond

    1 review

    5.0

    1 review

    Dined on October 27, 2022

    overall5food4service5ambience5
    We were there for restaurant week. The food from the prix fixe menu was fantastic (especially the vegetarian options!) but the additional appetizer we ordered came out at room temperature. Don't want to ding too hard as I understand normal menu items were not the focus of the kitchen while we were there.
  25. AL

    ALISONK

    1 review

    2.0

    1 review

    Dined on October 26, 2022

    overall2food2service4ambience3
    The food was very mediocre. I was quite disappointed. Our server was nice but I won't return.
  26. TB

    TalkingBull

    Richmond

    5 reviews

    vip
    3.0

    5 reviews

    Dined on October 26, 2022

    overall3food4service2ambience4
    Service was slow and disappointing
  27. T

    Teresa

    1 review

    3.0

    1 review

    Dined on October 25, 2022

    overall3food4service3ambience3
    Food was fine, but each course took an unusually long time to come out. If you have at least two hours for dinner, then you’re fine.
  28. SK

    StephanieK

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on October 22, 2022

    overall2food1service1ambience3
    Our waiter was fried and in a rush to serve us and get us out of there. Our not completely cooked or hot escargot arrived before our drinks. Then we waited for silverware, plates to eat the escargot, which we decided not to finish since we were afraid of getting sick. My daughters filet was practically raw, not medium rare. The waiter could have cared less to check back on us so he never asked how meal was. I gave my daughter my dinner so she could eat. Fries were done okay - Yeay! The waiter next to us did an excellent job with his table, though. Bistro atmosphere always super fun but no way will I drop $180 w tip at Max’s again. In fact, I won’t ever go back.
  29. OT

    OpenTable Diner

    Richmond

    5 reviews

    3.0

    5 reviews

    Dined on October 22, 2022

    overall3food2service4ambience5
    The food was sub par compared to other local restaurants within the same price range.
  30. t

    tommichele

    Richmond

    8 reviews

    vip
    5.0

    8 reviews

    Dined on October 21, 2022

    overall5food5service5ambience5
    It was very pleasant dinner. Relaxing. The Streak Frites was great and so was the French Onion soup. The apple cake was amazing. We will be coming back.
  31. m

    mandakayrocks

    Raleigh

    1 review

    5.0

    1 review

    Dined on October 11, 2022

    overall5food5service5ambience5
    Our experience at Max's was wonderful! It was our first time being there and we were celebrating our wedding anniversary. We were quickly shown to a nice cozy booth, even after arriving 15 mins early for our reservation. Our server promptly came for drinks and after we ordered, the manager brought champagne to our table to celebrate! It was very unexpected, but so kind of them. The rest of the meal was amazing. The short ribs were so tender and just fell apart. The burger was equally delicious and the fries were great as well. We will definitely be back.
  32. OT

    OpenTable Diner

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on October 8, 2022

    overall5food5service5ambience5
    Birthday dinner
  33. FF

    FredFlintstone

    Richmond

    27 reviews

    vip
    5.0

    27 reviews

    Dined on October 8, 2022

    overall5food5service5ambience5
    Another great meal at Max's! 4 of us dined before the play at VA-Rep just down the street. First, the valet parking is awesome and the attendants running the parking were great. They were friendly, accommodating, and so easy to work with. Our server although fairly new (2 months he said), was very knowledgeable and accommodating to our requests . He was friendly and worked with us as it took us a while to order. So service: awesome! The house wines we ordered were excellent. We all enjoyed very much! 2 of us ordered their grouper special which was excellent. 2 others shared the filet. They stated that too was excellent. Cooked to perfection. On to dessert. We got the apple cake alamode. This cake was moist, and delicious without being too sweet. It there was any complaint, it would have been better if the cake had been warmed up. the cake was a little chilled. I got decaf coffee with the dessert. It was good but not spectacular. All in all, a fantastic experience. We went on to an excellent play Chicken and Biscuits at VA-Rep which we highly recommend. After the play, walked by Max's, handed the parking attendant our ticket and our car was already pulled out ready for us to drive away. It does not get any better than that!
  34. D

    Derek

    Richmond

    25 reviews

    vip
    3.0

    25 reviews

    Dined on October 8, 2022

    overall3food2service2ambience4
    So many missed opportunities.Charcuterie board isn’t thought out on how someone would eat it. Meat and cheese was good but nothing to eat them on…. Scallops were good but the mushroom risotto that accompanied it was overly garlicky. Server was nice… just slow. Took 20 minutes for the starter cocktail that came and then the appetizers right after. Then the entrees came before the appetizers were finished. And it wasn’t busy…
  35. F

    Foodtraveler13

    Hawaii

    4 reviews

    3.0

    4 reviews

    Dined on October 8, 2022

    overall3food3service4ambience4
    For the cost, not high enough value. Lower the prices or make the food higher quality.
  36. OT

    OpenTable Diner

    Richmond

    2 reviews

    vip
    4.0

    2 reviews

    Dined on October 5, 2022

    overall4food3service3ambience5
    Service was just average. Did enjoy 1/2 price wine.
  37. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on October 1, 2022

    overall4food2service5ambience3
    The service was amazing. The risotto taste well but the rice was over cooked. The music was amazing, great Disney jazz.
  38. TD

    TD64832

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food5service5ambience5
    Good menu. Great atmosphere. Excellent service. We enjoyed our first experience and are ready for the next one!
  39. RB

    RyanB

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food5service5ambience4
    We had a wonderful time. I will certainly recommend in the future.
  40. EM

    EliM

    1 review

    2.0

    1 review

    Dined on September 22, 2022

    overall2food4service1ambience2
    Staff did a poor job. The staff is supposed to seat you. They allowed 3 Mexican to walk in and go upstairs without being stopped who then seated themselves and were there for about 15 minutes without staff even noticing. They then attempted to steal a woman’s purse who was there with her family.. terrible experience, it was me and my wife’s anniversary and we will not be going back

FAQs

Max's on Broad is rated 4.4 stars by 2570 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

8:30 PM


Booked 23 times today
Google Map for Max's on Broad

305 Brook Rd, Richmond, VA 23220

Dining areas

Additional information

  • Cross street

    Adams and Broad Street

  • Neighborhood

    Richmond

  • Hours of operation

    Tue–Thu 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm

  • Cuisines

    French, French American, Belgian

  • Dining style

    Elegant Dining

  • Dress code

    Business Casual

  • Parking details

    We offer complementary valet parking all day, everyday.

  • Public transit

    Hop on or off the Pulse rapid transit bus system on Broad Street right in front of us! Look for the Art's District Stop where we are located.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Cheryl Thompson

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (804) 225-0400

  • Catering

    Off-site catering available. SWaM certified small, minority, female owned businesses. From carving stations to chef's table, we've got a wide range of options for your event. Our chef's custom make each menu for your event and our Certified Sommelier pairs each wine, beer or cocktail just for you. Ask about our on/off license or how we can best help cater your next event. Looking for something more casual for delivery? We deliver platters for breakfast, lunch, dinner or any meal with 24 hours notice. Upscale boxed lunches available, each served with a Cookie and will be sure to delight your co-workers or friends.

  • Private party facilities

    We welcome you to explore our Private Dining options, perfect for any occasion.

  • Private party contact

    our Private Dining Coordinator: (804) 225-0400

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