Max's on Broad

4.4
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2025 Reviews
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$31 to $50
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French

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Pre/post Theatre
Chic French-Belgian brasserie overlooking the Art's District. Great for special occasion, date night, brunch, solo diners, happy hour and for travelers. Award winning Chef Alex Enggist, uses classic techniques w/ modern style using his love of local and sustainable foods. Homemade desserts, soups, sauces, fresh salads, foie gras, mussels, local raw oysters, craft cocktails, an extensive wine list, private dining, local beers, local beers, and patio dining. Featuring unique spins on classics like Baked Alaska, French Onion Soup, Gourmet Cheeses ; extensive Seafood, Duck, Steak, Chicken A La King. Near VCU, the Convention Center, The National, The November Theater, Historic Maggie Walker Plaza, the Historic Hippodrome, Quirk, Graduate Hotel, Linden Row Inn! Private Dining available for lunch. Free valet parking. Great Service. Large parties welcome. An RVA Hospitality Restaurant. Locally Owned. Female Owned. SWaM Certified Small Business.

Specials

Wine, Cocktail, Beer, and Appetizer Specials!

Enjoy $3-$5 glasses of wine, $4-$7 cocktails, $3-$5 draught beers, and $3-$8 appetizers.

Terms and Conditions:

Valid For: 1 - 20 people

Starts: July 9, 2019

Ends: July 10, 2118

Availability: Mon-Thu 4:00PM-7:00PM

Half Off Bottles of Wine & Oysters

Monday is half off bottles of wine and half off oysters! Can't drink it all? Cork it and take it home!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: March 1, 2019

Ends: March 2, 2118

Availability: Mon 4:00PM-10:00PM

What 2025 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.4
service
4.6
ambience
4.0
value
Noise · Quiet
87% of people would recommend it to a friend
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OT
Richmond
9 reviews
Dined a day ago
Overall4food4service4ambience5

What a beautiful restaurant! I was there with some colleagues and everyone enjoyed their entrees. We all voted that the Brussels sprouts were the best!!!

RH
1 review
Dined 4 days ago
Overall2food3service3ambience4

I thought this place was fine. Nothing special and for the price, its not where you want to visit. My wife and I very quickly spent $200 but could have eaten a comparable meal for $80-120.

If prices drop I will consider a return visit but all things the same, there are plenty of other great options I would visit before I return here.

OT
Charleston
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Theatre tickets

S
Raleigh
12 reviews
Dined 6 days ago
Overall2food1service1ambience1

Martini was warm, oysters had lots of shell shards in them, cherry pie was macerated ill tasting black mush, waitress was clueless. Overall experience was also marred BY SITTING NEXT TO THE TIOLETS!

E
Richmond
6 reviews
Dined 6 days ago
Overall1food1service1ambience3

$33 for 3 scallops is a rip off. The menu described the dish as having asparagus and it did, but there were just a few tiny pieces in the risotto. The crab cake was mainly filler. The waitress seemed new and didn’t know what she was doing. In the past we have loved Max’s, but the meal on Friday was unacceptable.

DW
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

Had Thanksgiving dinner at Max's. Perfect dining experience in every way!

Max's on Broad
Responded 2 days ago

Thanks for the amazing review, David! I'm so glad to hear you had such a wonderful holiday with us. We can't wait to have you back next year! Thanks, Liz, Owner

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I
Richmond
1 review
Dined on November 28, 2019
Overall4food3service5ambience4

We were a party of six and arrived a few minutes before our reserved time. We were seated right away for which we were very happy because last year we waited about an hour to be seated. We were also happy to be seated upstairs because there is a little less commotion and the noise level is not as high as downstairs.
Our waiter was helpful and efficient, checking in with us at good intervals. The food was good, but the turkey was pretty dry, unlike last year when it was excellent. We all had the turkey dinner, and my daughter (an adult) also had the truffle macaroni and cheese and the champagne cocktail. She did not like the macaroni and cheese but did like the cocktail. All in all, we had a good dinner and we would consider maybe returning next year.

Max's on Broad
Responded 2 days ago

Thanks for the review, Ichabod! I'm so glad to hear you had such a wonderful holiday with us overall. I am sorry the turkey was dry and that your daughter did not like her mac n cheese. Our kitchen staff was super busy and unfortunately, some bad plates slipped through the cracks. I am extremely apologetic about it. I am glad your service was efficient and pleasant, however. Again, thank you so much, Liz, Owner

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AB
Richmond
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

Great experience as always! This was the first Thanksgiving we spent here and I thought it was great! Will definitely be back!

Max's on Broad
Responded 2 days ago

hanks for the amazing review, Andrew! I'm so glad to hear you had such a wonderful holiday with us. We can't wait to have you back next year! Thanks, Liz, Owner

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P
Richmond
16 reviews
Dined on November 28, 2019
Overall5food4service5ambience5

Thanksgiving. One of few restaurants open Thanksgiving. Traditional T’giving dinner. Seated quickly, served quickly, food arrived quickly. The mashed potatoes were almost warm. The dressing was very tasty. Everything else was great.

Max's on Broad
Responded 2 days ago

Thanks for the amazing review, Pete! I'm so glad to hear you had such a wonderful holiday with us. We can't wait to have you back next year! Thanks, Liz, Owner

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DC
Richmond
6 reviews
Dined on November 28, 2019
Overall4food3service5ambience5

Atmosphere and service was great. The restaurant was busy and festive for Thanksgiving Day. Hostess and waitress were very pleasant and seemed to know when we needed something. It’s probably not fair to critique food on a holiday but offerings were just average. About a third of my steamed mussels were empty, another person at our table thought the Mac and cheese was dry, roasted chicken was pronounced “okay” by another.

Max's on Broad
Responded 2 days ago

Thanks for the feedback, Deborah! I'm so to hear you and your guests were dissatisfied with your meals. Our kitchen staff was moving pretty fast and some bad plates obviously slipped through the cracks and I'm so sorry about that! I am glad to hear the service was pleasant, however. Again, thanks you, Liz, Owner

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OT
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

My boyfriend and I went here for the Thanksgiving meal and it was authentic, just like we pictured it would be. The service was very kind and friendly and we were seated and fed in record timing! Will definitely come back on my next trip to Richmond.

Max's on Broad
Responded 7 days ago

Thanks for the awesome review! I'm so happy you and your boyfriend enjoyed your Thanksgiving with us! Our staff really did amazing yesterday and I'll let them know you thought so too. Thanks, Liz, Owner

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JM
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

Fantastic meal and great staff. Well managed on Thanksgiving Day with many diners.

Max's on Broad
Responded 2 days ago

Thanks for the amazing review, John! I'm so glad to hear you had such a wonderful holiday with us. See you back next year! Thanks, Liz, Owner

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M
Charlotte
7 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

We decided to eat Thanksgiving out. We chose a traditional holiday dinner at Max’s.
Everything was DELICIOUS. Turkey was juicy and the side dishes were amazing. Incredibly fast courteous service earns this place 5 stars. We’ll be back next year 😀

Max's on Broad
Responded 7 days ago

Thanks for the amazing review, Mums! I'm so glad to hear you had such a wonderful holiday with us. We can't wait to have you back next year! Liz, Owner

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OT
Richmond
3 reviews
Dined on November 27, 2019
Overall5food5service5ambience5

Anniversary

TC
Richmond
1 review
Dined on November 24, 2019
Overall3food2service4ambience5

Loved the location and ambiance. The food on the other hand was not great. We went for brunch and had an omelet that was very dry, potatoes were not freshly made and dry. Disappointing to go to a French restaurant for brunch and not have Croque Madame. Would like to see a more French menu for brunch.

Max's on Broad
Responded on November 27, 2019

Thank you for the feedback, Trish. I'm sorry to hear you had an underwhelming experience with us. Our executive chef is working diligently with our kitchen staff, retraining them as well as working on the menu. In time, I can guarantee a change that you will love. I'm happy to hear you loved the location. I think Max's is such a beautiful restaurant. We can't wait to see you again, Liz, Owner

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f
Richmond
2 reviews
Dined on November 23, 2019
Overall2food1service5ambience5

This restaurant used to be really good. We went often. The service is still really good, but the food not so much. I doubt we will ever return.

Max's on Broad
Responded on November 25, 2019

Thanks for the feedback. I'm so sorry to hear of your experience with us. Our executive chef has been working diligently with our kitchen staff to get our menu back to what you remember and love. If you could please just bare with us, I promise you'll see the difference! I am glad to hear your service was great however. I do hope you'll take my word and continue to dine with us in the future. Thanks, Liz, Owner

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r
Richmond
11 reviews
Dined on November 23, 2019
Overall2food2service1ambience3

The beginning was good. We were seated, and the staff seemed very friendly. We ordered a soup(my wife) and a salad (me) and our dinners. We were asked if we wanted the soup and salad to come out ahead of the dinner. We said “yes”. We wanted a nice, leisurely dinner with our granddaughter. The soup and salad came out within minutes. Before I took one bite of my salad, the dinners came out. We felt like we were in a fast food restaurant! Very disappointing!

Max's on Broad
Responded on November 25, 2019

Thanks for the feedback. I'm sorry your dinners arrived with your appetizers. I definitely understand your feeling of being rushed. However, that's never our goal. I am glad to hear that our staff was hospitable, however. I do hope you can overlook this and continue dining with us. Thank you, Liz, Owner

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OT
San Francisco
1 review
Dined on November 23, 2019
Overall5food5service5ambience5

We were heading to Hamilton and wanted to eat somewhere special. The food was delicious. We had the fish of the day, oysters, the beet salad and pomme frotes. The only negative feedback I would give is the molten cake wasn’t molten and it wasn’t warm enough. I love a gooey molten cake, and this one was much more solid and room temperature. The service was excellent as was the ambiance. I would highly recommend this restaurant.

Max's on Broad
Responded on November 27, 2019

Thanks for the great review! I'm sorry you weren't a fan of the Lava Cake. It's usually really good. I'll have to make sure our kitchen staff is making it properly. I am glad to hear you enjoyed your meal. You made a great choice with seafood dishes! We hope to see you again, Liz, Owner

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K
1 review
Dined on November 22, 2019
Overall3food3service2ambience4

Medicore night from a restaurant we have frequented in the past, but have not visited for some time.

We started at the bar with happy hour specials: house bubbly and Manhattan; both were serviceable, which is to be expected with a deal. The bar has foregone the neon red chemistry concoction which is traditionally passed off as a cherry for black cherries reconstituted in spirits which was a nice touch. The bartenders however were smug and inattentive, openly chastising a trainee. Additionally, one should never have to ask for a menu when they first sit. We ordered pimento cheese, which tasted more like underwhelming cottage cheese with an orange hue mixed with mayo, and house chips smothered in something akin to old bay which overwhelmed, ironically, everything else.

We ordered a second round and shortly thereafter our table was ready. Our server was clearly annoyed that we already had libations. He was mostly absent from the floor except to attend to his only other table, of 6 women.

Escargot and bone marrow was a superb app, and the waterzooi was phenomenal. The short rib was a bovine atrocity. The kitchen would be better off serving bargain meat chuck roast cooked in an instaPot than the tough, fatty, under sauced, waste of acres of corn.

We will try one more time after this experience, a single instance a pattern does not make; however, RVA has too many choices to waste time and money on mediocrity.

P
Richmond
38 reviews
Dined on November 20, 2019
Overall5food5service5ambience5

Great food and great service. Never disappointed Max’s

Max's on Broad
Responded on November 22, 2019

Thanks for the great review, Paul! We pride our self on great food and great hospitality. It's so awesome to hear you received both! Thanks agian, Liz, Owner

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SM
Richmond
6 reviews
Dined on November 17, 2019
Overall4food3service4ambience5

Nice place good service ... chicken and waffle was average, chicken was dry and overcooked. Waffle was very good. Would try again, maybe just a bad day

Max's on Broad
Responded on November 20, 2019

Thanks for the review, Shaun. Our executive chef has been working very hard with our kitchen staff to retrain them so that these sorts of issues don't continue to happen. Please, bare with us! I'm happy to hear you enjoyed your waffle. Great choice. Thanks again, Liz, Owner

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CT
Richmond
3 reviews
Dined on November 16, 2019
Overall4food4service4ambience4

Amazing escargot! Great modern French foods with decent cocktails. They are a hidden gem, for sure!

Max's on Broad
Responded on November 18, 2019

Thanks for the great review! I love out escargot too! Thanks, Liz, Owner

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SM
Richmond
12 reviews
Dined on November 16, 2019
Overall5food4service5ambience5

Fantastic experience from beginning to end. Awesome hostess, phenomenal waitress, excellent food, beautiful restaurant!

Max's on Broad
Responded on November 21, 2019

Thanks for the awesome review, Sarah! We pride our self on great food and great service. We love to hear when our guests experience both! Thanks, Liz, Owner

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SH
Washington DC
2 reviews
Dined on November 13, 2019
Overall5food5service5ambience5

Great food and service.

Max's on Broad
Responded on November 15, 2019

Thanks for the great review, Stephen. We aim offer great food and great service. I'm glad you experienced both! Thanks, Liz, Owner

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L
Richmond
1 review
Dined on November 10, 2019
Overall4food4service4ambience5

College friends just catching up for brunch.

LK
Richmond
7 reviews
Dined on November 5, 2019
Overall5food5service5ambience5

Granted, it wasn't super busy on a Tuesday night, but our experience at Max's on Broad was really great. There was a wide range of tastes in our table of 4, but all were able to find food and drink that met their needs. My fish was really good, the wine was great, too. It's a small thing, but the bread they served was especially tasty!

Max's on Broad
Responded on November 11, 2019

Thanks for the awesome review, Lori! I'm so pleased to hear you and your guests had such a wonderful dining experience with us. I love the bread too! Thanks, Liz, Owner

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OT
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

Terrific service and entrees were delicious.

Max's on Broad
Responded on November 5, 2019

Thanks for the wonderful review! We pride our self on great food and great hospitality. Thanks, Liz, Owner

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G
New York Area
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

We went for dinner on a Saturday evening, we’re sat immediately. Our server was friendly and informative on the menu. The Duck and Gnocchi dishes were both delicious.

Max's on Broad
Responded on November 4, 2019

Thanks for the amazing review, Michelle. I'm so glad to hear you had such wonderful service and enjoyed your Duck and Gnocchi. I'll be sure to let our staff to keep up the great work. Thanks, Liz, Owner

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N
Richmond
14 reviews
Dined on October 27, 2019
Overall2food2service2ambience4

We visited during fall 2019 Restaurant Week on the second to last day. We had to ask our waiter for the restaurant week menu and he never explained anything about the menu. There were up charges on several of the items which we did not know about until we were given our bill.
The dessert offerings were definitely a disappointment. Unspectacular chocolate cookie with a dollop of cream and square of apple strudel with scoop of vanilla ice cream, also not especially tasty. No imagination put into these.

We visited four different restaurants during restaurant week and Max’s on Broad was at the bottom of our list. We had previously been told by friends to skip them, and sadly, we now know why😞.

m
Richmond
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

Very nicely done with good service and food........................................................mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Max's on Broad
Responded on October 29, 2019

Thanks for the amazing review, Margaret! I'm so glad to hear you had such an amazing dining experience! I think the food and hospitable service is great too. See you again soon. Thanks, Liz, Owner

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OT
Richmond
3 reviews
Dined on October 25, 2019
Overall3food3service4ambience5

Asked for a window-facing table as we were entertaining friends from the west coast; didn’t happen. Food was good but not the “wow” I have experienced at Max’s in the past.

Max's on Broad
Responded on October 29, 2019

Thanks for the feedback. We appreciate every comment. I'm sorry you weren't able to get the seat you requested. It's our policy to let our guests know that if they request a certain table, we try our best to make it happen, but we can't promise it. I'll be sure to make sure our staff is reinforcing this. Our executive chef is working diligently with our kitchen staff, re-training them on recipes as well as revamping them. Give is some turn around time and you'll see! Thanks Liz, Owner

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OT
Richmond
1 review
Dined on October 24, 2019
Overall5food5service5ambience5

My sister & I visited during Richmond Restaurant Week Fall 2019. Our meals from the Fixed Price menu were delicious and excellent value. The service was helpful and unobtrusive. The atmosphere reminded me of restaurants in Europe and we loved the background music. My only disappointment was the lack of an elevator to the upstairs dining area. However, there is plenty of cosy dining space downstairs.

Max's on Broad
Responded on October 29, 2019

Thanks for the amazing review! I'm so happy to hear you and your sister had such a great time and loved the food. Our restaurant week menu is always a fan fave. I'll be sure to let our servers know to keep up the great work! Thanks, Liz, Owner

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JA
Charleston
25 reviews
Dined on October 20, 2019
Overall5food4service5ambience5

First time. Great location. Love the upper level overlooking Maggie. Food was excellent and creative. Who knew Belgium food could be notable? Our server was great. Small, quiet, intimate, unrushed.

Max's on Broad
Responded on October 22, 2019

Thanks for the awesome review! I love our menu and the views are great. I'll be sure to let our servers know how amazing they're doing. Thanks, Liz, Owner

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J
New York Area
10 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

Fantastic! Really delicious, charming and pleasant staff, classic French bistro ambience. Can’t wait to go back.

D
Richmond
1 review
Dined on October 19, 2019
Overall4food4service4ambience5

Food was good, service too. Disappointed that it seemed the hosted failed to tell the server that we had two birthdays at our table.

Max's on Broad
Responded on October 23, 2019

Hey Dennis, Thanks for the review. I'm sorry to hear the host didn't mention the birthdays. It's our policy that we ask if our guests are dining for a special occasion. I'll make sure our hosts and servers are following through with this policy. I am glad to hear your food and service were so good! I think it is too. Thanks, Liz, Owner

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MJ
1 review
Dined on October 18, 2019
Overall3food3service4ambience4

We have frequented Max's numerous times prior to shows at the REP Theatre. The trend has been down in the food and the prices have continued to go up. The salmon was very salty (2 of us had this and both were very salty) and the gnocchi was gummy and the egg was not runny that may have added some liquid

Max's on Broad
Responded on October 22, 2019

Thanks for the feedback Michael. Our new, executive chef is working diligently with our kitchen staff to revamp recipes and fix these issues. We'll get back to the Max's you remember and love. Thanks, Liz, Owner

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OT
New York Area
1 review
Dined on October 13, 2019
Overall1food1service1ambience3

Everything was off.

G
Richmond
4 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

My husband, my teen and I had dinner before a show at November Theater, which is practically next door. You can valet your car for dinner and the show. I like the ease of this arrangement.
I started off with a specialty drink, lime something. It was refreshing and bright. I would have liked it even better had it been a hot day. We didn’t get appetizers, but our wait brought us warm bread and herb butter. Wow! Lightly crispy crust & soft warm moist inside-we devoured it. We didn’t dare get more ( although asked) because we would have ruined our appetites. I read once that one can predict the quality of the food to come by the pre dinner bread that’s served, and I’ve found that to be true. Our meals were tasty, prepared well and delivered right off the stove. I had the mussels [appetizer] with crab and lobster cream sauce and a small salad with balsamic dressing as my entree. Teen got a filet mignon encrusted with blue cheese--nicely seared but tender and red inside- served atop mashed potatoes and grilled asparagus. I was surprised my teen ate everything on her plate! My mussels were cooked perfectly, and the crab and lobster sauce was a nice accompaniment. Toasted bread slices were served on the side for absorbing the delectable sauce. Hubby had the NY strip which was delicious. Obviously Max’s uses high quality meat. I enjoyed tasting the different flavors of the NY strip and the filet. We three shared a strawberry cheesecake slice & I had an espresso. It was a nice finish to the meal, although I prefer a graham cracker crust on my cheesecake.
Our waiter was perfect. She was attentive at all times without being obtrusive or interrupting. She checked on us once while I was holding my hair off my neck (hot flash). She brought me a tall glass of ice cubes and a cloth. Holding the glass against my neck helped sooo much. Sweet relief! I don’t recall her name, but she said she was relatively new to rva. She was petite with long blonde hair pulled up in a ponytail.

Max's on Broad
Responded on October 14, 2019

Thanks for such an awesome review! I'm so glad to hear about what a great time you and your family had at Max's and how wonderful your server was. We love to show our guests hospitality and serving great food makes it even better! I'll be sure to let our staff know how amazing they're doing and to keep it up! Thanks so much, Liz, Owner

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P
Richmond
16 reviews
Dined on October 9, 2019
Overall3food3service5ambience5

As always a great place to go before VA Rep shows. Menu still needs more variety. Better salads and add ons as in the past.

Max's on Broad
Responded on October 14, 2019

Thanks for the review! Our new, executive chef is working diligently on making great changes to the menu. I can promise you'll see them in the near future. Thanks, Liz, Owner

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AM
Richmond
3 reviews
Dined on October 9, 2019
Overall5food5service5ambience5

Always the right choice!

Max's on Broad
Responded on October 10, 2019

Hey Amy, Thanks for the stellar review! We can't wait for you to join us again. Thanks, Liz, Owner

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