Max Downtown

4.6
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3443 Reviews
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$31 to $50
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Steak
If ever there were a showplace for dining in Hartford, it is Max Downtown.

Situated as the centerpiece of Hartford’s downtown business center, it has been guided to preeminence by owners Richard Rosenthal and Steve Abrams.

Providing outstanding dining, service and atmosphere, Max Downtown offers a trend-setting atmosphere for more than 300 patrons daily. It has earned a 25 or “excellent” from Zagat’s Survey, a “Best New Restaurant” from Connecticut Magazine, more than six Reader’s Choice awards from Connecticut Magazine and 4-stars from The Hartford Courant’s Northeast Magazine.

Internationally inspired dishes and other regional and traditional fare create a menu unlike any other in Connecticut. “It’s more than a Classic Chop House,” says Rosenthal. "We create dishes for people with a passion for dining.”
What 3443 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.7
service
4.6
ambience
4.3
value
Noise · Moderate
95% of people would recommend it to a friend
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KR
1 review
Dined on March 16, 2020
Overall5food5service5ambience5

Awesome meal, great service -- really a memorable and special meal!!

BW
San Francisco
1 review
Dined on March 14, 2020
Overall3food5service3ambience5

We were put at a table next to 12 St Patrick revelers who has obviously been drinking and threw out “F” bombs all night. Very loud. We received our appetizer an hour after we sat down. Food was great. It is not a good sight when a server is taking 5 minutes to put the order into the system. I realize the times are not good right now but something could have been done about the noise. The manager just walked right by and said nothing.

r
New York Area
9 reviews
Dined on March 13, 2020
Overall4food3service5ambience5

Food quality was good but not my taste. Solely a subjective matter. Great service and high quality food. Feel for the restaurant and the workers during these extraordinary times! hang in there!

BK
1 review
Dined on March 13, 2020
Overall3food1service4ambience4

Max DT used to be my favorite. The quality of food has definitely gone down hill my past two visits. Last night three of us ordered the Prime Hanger Steak special. They were inedible. Our reservation was for 6:15. We had theater tickets for 8PM. Our entrees didn’t come until almost 7:30! They were not busy. The manager apologized for the poor quality of the steaks and offered a replacement. Unfortunately we did not have time to wait for anything to be prepared. Very disappointing for a high-end restaurant.

OT
New York Area
8 reviews
Dined on March 11, 2020
Overall5food5service5ambience5

Nice birthday dinner celebration for my wife. Treated very well.

n
Washington DC
1 review
Dined on March 11, 2020
Overall5food5service5ambience5

Excellent service and the food was well prepared. We enjoyed our leisurely lunch and chatting with the waiter who was quite interesting!

j
New York Area
1 review
Dined on March 10, 2020
Overall3food5service4ambience2

First off let me say the food was as good as it ever has been, staff were friendly and polite. But as my wife said and I agree with her the atmosphere was not the same. She had commented on the lack of tablecloths and the non uniform dress of the staff. Personally I thought "smart casual" dress was slacks and a collared shirt I noticed one table with several gentlemen in tee's and the table next to us a young man in sweatpants. In the bar area who cares you have many events at the XL and people stop for a quick drink but when I'm going out for a nice dinner at your prices I expect better. I can go anywhere to eat but when I go to Max on Main I expect more because that's what you used to give your clients. Sorry but this trip was a bit of a disappointment.

JL
1 review
Dined on March 8, 2020
Overall5food5service5ambience5

We had the tuna nicoise tartare for a starter, the Jumbo Sea Scallops and Aged New York Strip with asparagus for entrees, the Chocolate Molten Souffle for dessert and the Local Lemonade and Jack of Hearts for cocktails. Everything was superb; absolutely delicious. In fact, I've never had a steak so tender and juicy before. The souffle was heaven. Truly a 5 star experience!

OT
New York Area
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Great night. Food service. Nice change from Glastonbury

F
New York Area
15 reviews
Dined on March 7, 2020
Overall5food5service5ambience4

Food and service was excellent as usual!

D
Little Rock
11 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

Perfect place for an upscale dinner before theater. Our server mentioned the note I had left in the Open Table app regarding the 8 pm curtain, and he made sure that we were on time. We had skirt steak and a venison special, both of which were delicious. There is an excellent wine list, service is impeccable, and the atmosphere is warm and inviting.

OT
Baltimore
5 reviews
Dined on March 5, 2020
Overall5food5service4ambience4

In town for a presentation to the State Legislature tomorrow, great dinner, superb service- keep it up.
And, open a Max Downtown in Gaithersburg MD

All the best

Paul Boyle

TM
New York Area
16 reviews
Dined on March 4, 2020
Overall5food4service5ambience5

Wonderful ambiance! Patrick our server was great and welcoming. The food was delicious, as well as the desserts. Happy Birthday to me!

f
New England
57 reviews
Dined on March 1, 2020
Overall5food4service5ambience4

Outstanding service from our server Jay, great food and wonderful table make Max Downtown one of our favorite restaurants. Free valet parking make it so easy to go to Hartford for dinner.

C
New England
76 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Had an excellent dinner at the bar. Apps, dinner, drinks and service all outstanding. Scott is an exceptional bartender! Thoroughly enjoyed the entire evening.

f
New York Area
10 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

A wonderful doing experience...from start to finish. Wouldn't have changed a thing. Max at its best.

JO
New York Area
1 review
Dined on February 28, 2020
Overall4food3service4ambience4

Very heavy salt on my dinner. Otherwise wonderful!

OT
New York Area
2 reviews
Dined on February 27, 2020
Overall5food5service5ambience5

Wonderful all around!

GK
New England
3 reviews
Dined on February 26, 2020
Overall5food5service5ambience5

Wonderful!

Report
g
New York Area
164 reviews
Dined on February 23, 2020
Overall5food5service5ambience4

Excellent food and nicely priced wine list are the hallmarks of Max's. Our first time there (we live outside NYC, home of many fine steakhouses), Max is worth a return trip. Nice portions, creative menu, and excellent food across the board. Not cheap, but then again when is a steakhouse ever a bargain?

BR
1 review
Dined on February 23, 2020
Overall3food1service4ambience4

I ordered the prime ribeye and it was the toughest piece of meat I ever ate. Brittany our server was outstanding. The Bloody Mary was delicious. We even saw Scott Haney. He looks the same off camera.

f
New England
58 reviews
Dined on February 21, 2020
Overall5food4service5ambience4

Great dinner as usual. The food is always good and customer service always outstanding!

j
New England
31 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

From the hostess to the reservations being on time to the bartenderto our server.. we had an excellent time.. the food was delicious, the server was knowledgeable and funny. And always checked on us..he always made sure we had drinks.. Steve was a great server.. we always look forward to Max Downtown!

GM
New York Area
8 reviews
Dined on February 21, 2020
Overall2food5service1ambience4

We love Max Downtown and come for our anniversary. This time the experience fell far short. Drinks came 50 minutes after sitting and asking twice about them. Appetizer arrived 1 hour 10 minutes later and entrees 5 minutes later. Never got coffee or espresso we ordered. Nice touché with happy anniversary cheesecake bites. Hopefully it will be better next time

AL
New York Area
1 review
Dined on February 21, 2020
Overall5food5service5ambience5

Make sure to make a reservation it gets busy quickly

SB
Las Vegas
3 reviews
Dined on February 20, 2020
Overall5food5service5ambience4

As usual Max Downtown didn’t disappoint. We had four dinners which were all excellent. Service was outstanding. It’s so nice to go out to dinner with friends and know everything will be “just so”.

ES
New Orleans
8 reviews
Dined on February 19, 2020
Overall1food3service1ambience3

The waiter was extremely condescending. Three of the 4 dinner were cold. The first time I ate there it was amazing, I will never eat there again or recommend it.

f
New York Area
7 reviews
Dined on February 19, 2020
Overall5food5service5ambience5

Food was great. Very flavorful. Wait staff were extremely friendly and attentive. Great place for a business lunch.

JT
New York Area
20 reviews
Dined on February 18, 2020
Overall5food5service5ambience4

Hadn’t been there in a while. Great food and excellent service, not as noisy as other Max restaurants so good for a business lunch.

B
New York Area
9 reviews
Dined on February 18, 2020
Overall5food5service5ambience5

Always a great experience, both food and service.

LB
New York Area
1 review
Dined on February 16, 2020
Overall5food5service5ambience5

This is one of our favorite places! Always outstanding service and exceptional food.

L
New York Area
38 reviews
Dined on February 16, 2020
Overall4food5service4ambience4

First time at this Max. Great meats, good wine, fun baked Alaska. Very enjoyable dinner

A
New York Area
1 review
Dined on February 16, 2020
Overall2food3service2ambience2

We had a reservation but had to wait a while before a waiter would take our order. We waited for 45 minutes before our food was served which is too long. The food was good though.

RN
1 review
Dined on February 16, 2020
Overall3food2service2ambience3

It is convenient to have a reservation during an event at XL, but the food was not very good.

BT
New York Area
1 review
Dined on February 15, 2020
Overall3food4service5ambience4

We made a reservation to go to Max Downtown the day after Valentine's Day. When we arrived, we were informed it was a fixed price menu ($89.00 each). We should have been told when we made the reservation that it was fixed price, no other option. Food and service were excellent, however.

OT
New York Area
1 review
Dined on February 15, 2020
Overall5food5service3ambience5

Great food Great service

CC
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

We were in a room in the back with 10 tables so it was quite and romantic. The staff was great and the food was amazing. We will be returning!

DR
New York Area
2 reviews
Dined on February 15, 2020
Overall3food4service5ambience4

Very disappointed about the MANDATORY prix fix menu. It was not clear on the website and would not have gone if it was clear.

JB
New York Area
8 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Their Valentines Day menu was superb.

MM
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Great service, free valet service out front, and excellent food. First class.

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