Nearby points of interest

  1. Distance: 0.07mi
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  1. Distance: 0.07mi
  2. Distance: 0.11mi
  3. Distance: 0.12mi
  4. Distance: 0.15mi

Nearby points of interest

  1. Distance: 0.07mi
  2. Distance: 0.11mi
  3. Distance: 0.12mi
  4. Distance: 0.15mi
  1. Distance: 0.07mi
  2. Distance: 0.11mi
  3. Distance: 0.12mi
  4. Distance: 0.15mi

About Max Downtown

If ever there were a showplace for dining in Hartford, it is Max Downtown.

Situated as the centerpiece of Hartford’s downtown business center, it has been guided to preeminence by owners Richard Rosenthal and Steve Abrams.

Providing outstanding dining, service and atmosphere, Max Downtown offers a trend-setting atmosphere for more than 300 patrons daily. It has earned a 25 or “excellent” from Zagat’s Survey, a “Best New Restaurant” from Connecticut Magazine, more than six Reader’s Choice awards from Connecticut Magazine and 4-stars from The Hartford Courant’s Northeast Magazine.

Internationally inspired dishes and other regional and traditional fare create a menu unlike any other in Connecticut. “It’s more than a Classic Chop House,” says Rosenthal. "We create dishes for people with a passion for dining.”

City Place, 185 Asylum St.
Hartford, CT 06103
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Dining Style:
Fine Dining

Cuisines:
Steak, Seafood

Hours of Operation:
Lunch: Monday - Friday: 11:30am - 2:30pm; Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm, Sunday: 4:30pm - 9:30pm

Cross Street:
Trumbull Street

Dress Code:
Smart Casual

Price Range:
$31 to $50

Payment Options
AMEX, Diners Club, Discover, MasterCard, Pay with OpenTable, Visa

Phone Number:
(860) 522-2530

Website:
http://maxdowntown.com/

Parking Details:
Valet during dinner, parking in City Place Garage free after 5pm.

Executive Chef:
Christopher Sheehan

Private Party Facilities:
Two rooms, one can accommodate 48 and the second, 26.

Private Party Contact:
Steve Abrams: (860) 522-2530

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

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Max Downtown Ratings and Reviews

5
4
3
2
1

4.6

Overall Rating

based on recent ratings
food

4.6

service

4.6

ambience

4.5

value

4.1

Noise

Moderate

95% would recommend it to a friend

Special Occasion (59)
Business Meals (51)
Good for a Date (47)
See All
Good for Anniversaries (43)
Good for Birthdays (33)
Pre/post Theatre (31)
Bar Seating (29)
Creative Cuisine (29)
Vibrant Bar Scene (26)
Fit for Foodies (25)
Notable Wine List (25)
Romantic (25)
Hot Spot (24)
Worth the Drive (20)
Good for Groups (20)
People Watching (19)
Fun (15)
Handcrafted Cocktails (15)
Happy Hour (14)
Neighborhood Gem (14)
Great for Lunch (13)
Healthy (11)
Authentic (10)
Comfort Food (10)
Quiet Conversation (10)
Casual (9)
Tasting Menu (8)
Seasonal (8)
Cozy (7)
Late-night Find (7)
Local Ingredients (7)
Gluten Free Options (6)
Sunday Lunch (6)
Great for Brunch (4)
Scenic View (3)
Vegan (3)
Good Vegetarian Options (3)
Great Beer (2)
Live Sports (2)
Organic (2)
Afternoon Tea (1)
Disabled Access (1)
Live Music (1)
Paleo Friendly (1)
Quick Bite (1)
Tapas (1)
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2524 reviews
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 (New England)·Dined 2 days ago

Excellent all the way around. Service was great. Staff was very attentive

Tags: Healthy, Neighborhood Gem, Fit for Foodies, Cozy, Notable Wine List, Good for Groups, Fun, Creative Cuisine, Tasting Menu, Bar Seating, Scenic View, Good for Birthdays, Gluten Free Options
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined 6 days ago

Excellent venue and new design. Wonderful place for dinner with family and business associates.

Tags: Good for Birthdays, Special Occasion, Business Meals
Was this review useful to you?Yes·No·
food5
ambience5
service4
value4

 
 (New York Area)·Dined 6 days ago

We came to Max Downtown for the first time on Saturday. Everything was going well...we had a phenomenal server, Melinda, who was really great at making suggestions and answering all of our questions. We had a bit of a problem when our steak came out and it was clearly (by look and taste) burnt/charred on the outside. I’m usually not one to complain about meals (I worked in the food/service industry for years!!) but it was actually inedible. Melinda came over and took care of everything and our second steak was done to perfection. This could have gone in a different direction, but Max Downtown took care of the problem immediately and gracefully! We would absolutely come back for another meal and definitely request to be seated in Melinda’s section!

Tags: Special Occasion, Notable Wine List, Vibrant Bar Scene, Happy Hour
Was this review useful to you?Yes·No·
food4
ambience5
service5
value5

 
·Dined 6 days ago

Great dining experience, lovely atmosphere and good customer service oriented ethical staff. We (me and my date) were very impressed with the high level of service and the concurrent and immediate response to correct any hint of dissatisfaction. Max Downtown in my book will continue for a very long time to remain best of Hartford.

Tags: Bar Seating, Good for Birthdays, Good for Anniversaries, Quiet Conversation, Fun, Romantic
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
 (New York Area)·Dined on November 13, 2017

Great locally grown foods that make for very fresh and unique dishes.

Tags: Cozy, Hot Spot, Fun, Bar Seating, Healthy, Quiet Conversation, Tapas, Good for a Date, Tasting Menu, Seasonal, Good for Groups, Great for Lunch, Business Meals
Was this review useful to you?Yes·No·
food5
ambience5
service4
value4

 
 (New York Area)·Dined on November 12, 2017

The food is Amazing! One of the best steaks i have ever had and the staff are super friendly! Great place.

Tags: Good for Anniversaries, Good for Groups, Good for a Date, Seasonal
Was this review useful to you?Yes·No·
food5
ambience3
service4
value4

 
 (New York Area)·Dined on November 12, 2017

Great food, drinks and overall restaurant. Abel was a very good waiter and recommended several dishes that were delicious.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on November 11, 2017

Our server Ryan was attentive and well versed on the menu. A wonderful evening.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on November 11, 2017

They forgot our appetizers. The manager apologized. Then they forgot our side dishes with our main. The manager apologized and promised they would be out in two minutes. They never arrived. The manager apologized and offered free cookies and made a big deal of not charging us for the items we never got. He should have complemented the whole meal since they forgot three out of six items ordered. $170 for a poor meal. I have eaten here numerous times and the service just keeps getting worse. I have recommended it several times to friends. I won't anymore. I waited 15 minutes for the valet to get my car while we stood at the curb freezing. I should have parked it myself. He kept apologizing but I still waited longer than anyone coming out after me. Totally disappointed!!!! Ruined a special night for our family. I come from Vancouver eight times a year and always eat here at least twice per trip. I think it's time to find a new place since my patronage is not valued.

Was this review useful to you?Yes·No·
food3
ambience4
service1
value1

 
·Dined on November 11, 2017

Steak was charred. Replacement was overdone. Asparagus was bland Food should come with sides

Was this review useful to you?Yes·No·
food2
ambience4
service5
value3

 
 (New York Area)·Dined on November 11, 2017

Waiter was terrible. It took 45 minutes to get appetizer. Too many options to do that again. Sommelier was great.

Was this review useful to you?Yes·No·
food4
ambience3
service1
value3

vip
 (New York Area)·Dined on November 5, 2017

Great restaurant all around.

Was this review useful to you?Yes·No·
food5
ambience4
service4

 
·Dined on November 5, 2017

Very attentive service and great atmosphere. Food was cooked and presented very nicely.

Tags: Good for a Date
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

vip
 (New York Area)·Dined on November 5, 2017

Dinner was great. Only complaint is that restaurant is so popular, had dinner reservations for 7:30, did not get seated until 8:30. Not Max fault, customers staying longer than planned. Max provided very delicious pasta dish on the house for the wait. Place looks good since the renovation and will visit again in the future

Tags: Good for Anniversaries, Vibrant Bar Scene, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
·Dined on November 5, 2017

Knowing that a dinner for two will end up costing at least $200, I would still go and say it is worth it. This is one on a very short list of restaurants in the area that can happily get me to pay that price. Great food and service, though the city of Hartford struggles to match the class of Max Downtown. That being said, steak, seafood you name it 5 stars

Tags: Good for a Date, Tasting Menu, Hot Spot, People Watching, Scenic View, Creative Cuisine, Good for Birthdays, Special Occasion, Romantic, Notable Wine List, Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Hawaii)·Dined on November 4, 2017

Had a great time celebrating my birthday with my husband! Our food was great and our server was amazing!

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food4
ambience5
service4
value4

 
 (Tampa)·Dined on November 2, 2017

It was my wife birthday and we were told this was the best place in town. We checked the reviews and the menu and decided to give it a shot. We could not have been more disappointed

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food1
ambience3
service2
value1

 
·Dined on October 30, 2017

Food was very Tasty. The staff was very gluten conscience which was great. It was a great night out for a birthday. Overall a great experience.

Tags: Notable Wine List, Good for a Date, Quiet Conversation, Authentic, Business Meals, Gluten Free Options, Special Occasion, Creative Cuisine, Good for Anniversaries, Pre/post Theatre, Romantic, Good for Birthdays
Was this review useful to you?Yes·No·
food4
ambience5
service4
value4

 
 (New York Area)·Dined on October 30, 2017

Beautiful new decor. Impeccable service and great food.

Tags: Sunday Lunch, Good Vegetarian Options, Pre/post Theatre, Handcrafted Cocktails, Casual, Romantic
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (New York Area)·Dined on October 28, 2017

My 15-year old niece and I were here for an early dinner. Our server Ryan was awesome, so nice, very accommodating, explained everything. My niece has allergies and he went over the ingredients to make sure none of them would affect her.
The food was great. I had seasonal specials of Sweet Potato soup and a great pork chop with a very tasty celery root puree. My niece had a burger which she loved and a huge Caesar salad which she kept saying was so good. Then we had some awesome desserts. I had an apple Crostada with cinnamon ice cream, YUM. My niece had baked Alaska since she had never tried it before and she kept commenting on each bite how good it was.

Tags: Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Kansas City)·Dined on October 28, 2017

The Filet Oscar was the most amazing thing i've ever had. Would eat there again.

Tags: Casual
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (New York Area)·Dined on October 27, 2017

We really enjoyed the overall experience, food was superb and the service was spot on. The only criticism would be to slow down the time between courses, this is an experience to savor not to be rushed

Tags: Late-night Find, Pre/post Theatre, Creative Cuisine, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience4
service4
value3

 
 (New England)·Dined on October 26, 2017

Max Downtown recently renovated their restaurant, creating a more subdued atmosphere. While well known for its steaks, we appreciate the variety of dining offerings, which include some excellent fish and seafood items. My wife enjoyed the salmon, and I had the fluke, which was a special for the day. Both were outstanding. Our server was enthusiastic and helpful, making sure we didn't have to rush at the end to make it to the theatre on time.

Tags: Creative Cuisine, Notable Wine List, Business Meals, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

vip
 (New England)·Dined on October 26, 2017

The food and service are truly outstanding. The beef fillet was the best I have ever had in a restaurant. The wait person was very accommodating and pleasant. The parker house type rolls were also excellent. The prices are high, however. At least they have free parking in their building.

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food5
ambience4
service5
value2

 
 (New York Area)·Dined on October 25, 2017

Renovation has updated max Downtown. However the addition of wood floors, tables without cloths and the updated décor have significantly raised the noise level. We had difficulty conversing due to the overall high din of the new restaurant. Understand the décor was completed to attract a young crowd, however, it is no longer the place for a special occasion celebration.

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food4
ambience3
service4
value3

 
·Dined on October 25, 2017

This is one of the consistently excellent restaurants in the Hartford area. I have been here several times and the the food and service are top notch.

Tags: Pre/post Theatre, Worth the Drive, Happy Hour, Vibrant Bar Scene, Special Occasion, Business Meals, Good for a Date
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food5
ambience5
service5
value4

vip
 (New York Area)·Dined on October 25, 2017

Max Downtown is Marvelous! The renovations are exceptional, very classy, the wooden floors are just right, the wooden tables add heft and clean lines, and the new lighting and drapery bring the space Into the 21st century! I love it! The food was fantastic. As a Vegan, I asked the chef to surprise me and he did! My entree was delicious with intricate flavors and contrasting textures making it a delight! My compatriots had the Brazino and loved it. If you haven’t been to Max Downtown in a while, hurry in to experience the NEW Max Downtown! This flagship of the Max Restsurants is flying high, so catch a ride!!!

Tags: Happy Hour, Great for Lunch, Handcrafted Cocktails, Vibrant Bar Scene, Good for a Date, Business Meals, Bar Seating, Fit for Foodies, Creative Cuisine, Good for Anniversaries, Good for Birthdays, Local Ingredients, Special Occasion, Fun, Good for Groups, Pre/post Theatre, People Watching, Hot Spot
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New England)·Dined on October 23, 2017

Waitress was great! Attentive and efficient. Food was delicious. Just perfect!

Tags: Romantic, Fun, Neighborhood Gem, Handcrafted Cocktails, Business Meals, Good for a Date, Special Occasion, Worth the Drive, Good for Birthdays, Pre/post Theatre, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New England)·Dined on October 23, 2017

We have been loyal Max customers for years and have the Max Rewards card. We waited for renovations to complete over the summer months and wanted to go back to our special place. This was the worst dining experience we have encountered in decades!!! We requested a booth when the reservation was made and confirmed this request at reception. We were placed at a regular table and told they were very busy and that a booth was unavailable by the hostess even though 2 booths were open right behind us. The waiter was asked by my wife if the new menu included the same sides as before and was told no. He stated that everything was ala carte. She ordered a side of asparagus and when the meal arrived it came with the asparagus. Now she had two servings. The crowd grew as there was a concert that night at the XL. The noise was soo bad we could not have a conversation without shouting. The stated dress code was totally ignored by the staff and people were wearing everything from sleeveless shirts to costumes. The drinks requested were absolutely awful!! After being told they couldn't(or wouldn't) make my wife's request they brought a rum punch that tasted like vodka and cranberry juice. The screwdriver I ordered tasted like Sunny D. The gluten free bread was soo dry I could not choke it down even with their special butter. We were so disgusted with the service, noise, rude customers(one who wanted to open our champagne), that we just wanted to get out of there. Steve Abrams who is the managing partner tried to apologize as we waited for our car, but the damage was done. We will not be returning to Max's Downtown anytime soon!!! Absolutely unacceptable service, unbearable atmosphere and terrible drinks will surely put this place out of business soon. Anyone looking for a real fine dining experience in Hartford should try the Capitol Grill.

Tags: People Watching
1 person found this review helpful.
Was this review useful to you?Yes·No·
food4
ambience1
service1
value1

 
 (New York Area)·Dined on October 23, 2017

Great restaurant with exceptional service and amazing food. This was an ideal place for dinner before the concert that we went to as it is located just a few steps away from the XL Center. We had plenty of time to enjoy catching up among friends and our food was served in a reasonable amount of time. I have been here twice and will definitely be back!

Tags: Good for Anniversaries, Authentic, Fun, Cozy, Seasonal, Creative Cuisine, Casual, Vibrant Bar Scene
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (New York Area)·Dined on October 23, 2017

Food delicious, new renovations are beautiful and the new wait staff was outstanding!

Tags: Sunday Lunch, Good for a Date, Bar Seating, Fun
Was this review useful to you?Yes·No·
food4
ambience4
service5
value4

 
 (Cincinnati)·Dined on October 22, 2017

Max is a wonderfully classy and sophisticated place and menu, with a comfortable and warm environment

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food5
ambience5
service5

vip
 (New York Area)·Dined on October 21, 2017

Awesome, awesome, awesome. I review this restaurant every time we go because it is my very favorite. Some changes since remodeling but still the best in the Hartford area

Tags: Good for a Date
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food5
ambience5
service5
value5

vip
 (Dallas)·Dined on October 20, 2017

We had a fun birthday celebration for my son and his friend during a college Family weekend! I'd highly recommend this restaurant for its food, great service and ambiance. My husband and son loved their steaks and I had delicious scallops. The wine list was strong and I appreciated them decanting the bottle. Our server Liz made the meal even more special. Don't miss Max's!

Tags: Creative Cuisine, Fit for Foodies, Special Occasion, Good for a Date, Pre/post Theatre, Romantic, Handcrafted Cocktails, Worth the Drive, Local Ingredients, Fun, Good for Birthdays, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 20, 2017

Peter, our waiter, was a real professional. He made knowledgeable recommendations on the food and wine which we appreciated.

Tags: Special Occasion, Pre/post Theatre, Worth the Drive, Creative Cuisine, Local Ingredients
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 15, 2017

I love this restaurant and how friendly everyone is. I drove from NJ just to go out there and have some of their amazing mashed potatoes (silly I know) but they are the absolute best. when I got there they did tell me that they did remove them from the menu, but that if I did call ahead they would prep them for me next time. I do love that they are so accommodating and that they make just the most delicious food ever. recommend the salmon and the crème Brule.

Tags: Romantic, Worth the Drive, Fun, Business Meals, Notable Wine List, Authentic, Comfort Food, Good for Birthdays, Bar Seating, Good for a Date
Was this review useful to you?Yes·No·
food4
ambience5
service5
value5

 
 (New York Area)·Dined on October 15, 2017

I love Max Downtown. It is always a pleasure to dine there. The food is great and the staff is attentive.

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food5
ambience5
service5
value5

 
 (Philadelphia)·Dined on October 15, 2017

great as always, nice new look. Had restaurant week menu, no skimping on their end like many other restaurants. Always enjoy Max Downtown

Tags: Special Occasion, People Watching, Creative Cuisine
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined on October 15, 2017

Nice touch on comp dessert for our anniversary - food very good and very reasonably priced for a flagship location/restaurant for the MAX Group.

Tags: Vibrant Bar Scene, Handcrafted Cocktails, Business Meals, Seasonal
Was this review useful to you?Yes·No·
food4
ambience3
service5
value5

 
 (Jacksonville)·Dined on October 14, 2017

Was ok. Food was good but not the best ive had. Older clientle so wasnt really my kind of place.

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food3
ambience4
service4
value5

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