Situated as the centerpiece of Hartford’s downtown business center, it has been guided to preeminence by owners Richard Rosenthal and Steve Abrams.
Providing outstanding dining, service and atmosphere, Max Downtown offers a trend-setting atmosphere for more than 300 patrons daily. It has earned a 25 or “excellent” from Zagat’s Survey, a “Best New Restaurant” from Connecticut Magazine, more than six Reader’s Choice awards from Connecticut Magazine and 4-stars from The Hartford Courant’s Northeast Magazine.
Internationally inspired dishes and other regional and traditional fare create a menu unlike any other in Connecticut. “It’s more than a Classic Chop House,” says Rosenthal. "We create dishes for people with a passion for dining.”
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Good food, great service!
Yum yum! It was wonderful!
Fantastic food and great service.
Max Downtown is consistently excellent. Service is professional without snobbery. Atmosphere warm. Steaks always done perfectly and other entrees aren’t afterthoughts. Whiskey selection a treat. Has become our go-to for family celebrations.
Great food, wonderful table and amazing service from our server Thomas! We can always count on impeccable service at Max Downtown.
Thank you to ally and warren for making our anniversary so special. Ally is the best waitress and goes above and beyond to make dining at max Downtown special and memorable. And warrens coconut cake is OUT OF THIS WORLD!!!!!
Bad night for the restaurant , out of some entrees and no Southern Comfort. Also chicken a bit raw. But the wonderful management made up for it by taking care of us Our server Natasha was great and the food was very good. When issues occur, and they always will, doing the right thing insures the customer will return. Kudos to the staff.
Beautiful restaurant with a great menu. Something for everyone. Our waiter was friendly, engaging, attentive, and our food was delicious. Looking forward to coming back!
Excellent as always. Great food and stellar execution.
The meal was excellent, as always. The waitstaff was very attentive, and we were able to make our theater engagement with time to spare. Join the Max Vantage loyalty program. We used our loyalty points to save $100 on our meal. The place to go for a high end dining experience in Hartford.
Second visit here. Food was better than the excellent food the first visit. I had steak (NY strip) and it was cooked perfectly with excellent flavor. My companion had scallops and they were excellent and tender. Serving sizes were large. Ali was our server and she was very competent, answered questions about food and made excellent recommendations for drinks.
Always a safe go to restaurant for fine dining. There are very few very good restaurants in Hartford, but this rarely fails to impress.
Fabulous dinner with my sister. Outstanding service and incredible food!
Steak was tough due to the cut.
Hi FranA, As you may imagine we are extremely disappointed that we served you a tough steak. I only wish that you had let us know immediately, as it would have been our pleasure to replace it immediately. We are sorry that you bought and paid for an item you didn't like. Please reach out for me directly the next time you have occasion to dine at Max Downtown, we will make it right. All the best, Steven Abrams Max Downtown 860-522-2530 sabrams@maxdowntowncom
Earlier this year we had some poor dining experiences here. That has all changed. MAX is BACK!!! My wife could not have been happier to be at our favorite place for her birthday tonight. We brought the kids and they too receive the full Max experience.
Celebrating a birthday... service was very good except the pace was too slow between courses.
We went for dinner after our elopement, I forgot I mentioned this when I made the reservation and was completely surprised when we were seated to a congratulatory card and had every employee telling us congratulations on our marriage. The food was to die for, our waiter was fantastic and to top it off we received complimentary sparkling wine and macarons. We can’t stop gushing over how wonderful Max Downtown is can’t wait to go back.
Loved it. We go to theatre works in downtown Hartford and go to other city restaurants. This was so worth the extra costs. The staff is so well trained. The food was high quality and great presentation. Will be returning
Pretty disappointed in the quality overall. Filet was overcooked and tomahawk ribeye was good but not great which is what you expect for almost $100. Wasn’t offered bread and Water was only refilled once and server barely was present. Three stars is generous.
Outstanding all the way to dessert.
great place for a business dinner, high recommend!
Great food and service. Its definitely worth the price to enjoy a meal here.
Service was great. Very friendly wait staff. The food was not properly prepared/cooked the way we requested. For the price of the food, definitely not worth it. The sides were decent. We will not be going back anytime soon. We were disappointed with what we had heard was a great restaurant. Maybe we just had a bad experience but not sure.
We had a great time our server made great suggestions and was very attentive.
I booked 2 seats at the bar and they said that they do not take reservations at the bar. I had my confirmation email and they wouldn’t honor it. Said it was a mistake. At a nice restaurant like this, they should have figured out a way to fix it. The customer service was terrible. Their host staff was incredibly rude.
Dear Cynthia, We thought we handled a bad situation pretty well. We had you seated before your reservation time. You were kind enough to tell us the food was great, 5 stars even! Everything was served on time. What we did NOT do however was make you feel well-taken-care of. For that, I will take full responsibility. Please reach out to me personally the next time you have occasion to be downtown. It will be my pleasure to try and change your mind about us. Once again my apologies. Steven A.
Although pricey.. the service and selection is outstanding. The food is prepared and beautifully and the staff is exceptionally knowledgable about both their dinner menu and drink selection. Definitely a great night out
One of the best meals I have had all year! Great wine!
All around was an outstanding night. From valet to host to waiters and food.
We went to Max Downtown because we have been there several times previously and have had pleasing experiences. A little pricey but worth what you pay. The service at this restaurant is always excellent and our visit recently was no different. Excellent, excellent service. Our waiter David could not have been more attentive and helpful. He made our dinner better than it might have been. I had a beet salad that was surprisingly varied in that several dressings were used (not combined) which made the dish a tasty and surprising exploration. My wife loved her caesar salad. I had the tuna cooked simply with brussels sprouts. The tuna was cooked perfectly but, oddly enough, the brussel sprouts I ordered were unevenly cooked. Some sprouts were almost raw and others cooked as they should be. My wife had the halibut which was cooked too much such that she sent it back. The management was very good about this and asked her whether she wanted something else. She turned that down and they were good enough to take it off the bill. We had baked Alaska for dessert. It was a good experience overall and we will return on other special occasions.
Hi Mr. Hanley, This is Juia Rosenthal, i'm the manager who visited your table and helped with our food misses. I have discussed the Brussels Sprouts and overcooked Halibut with our chef, and we are working on correcting the consistency of the preparations. Thank you so much for your wonderful review, so glad you felt well-taken-care-of. We look forward to seeing you in the future. Best, Julia Rosenthal jrosenthal@maxdowntowncom 860-522-2530
The service could no have been any better! Everyone seemed to be taking care of our table. General Manager was very friendly and accommodating. Great place for a great meal!
One of the best meals I have ever had. Went for my anniversary and had the best time
As always the food was great as well as the service.
Went for my birthday and also my brother in law birthday. I picked this place due to the whiskey wall in the bar area and the multiple whiskey options both local in Connecticut and outside the country. Also there happy hour is pretty amazing.
Went with my bestfriend for both of our birthdays and it was a great place to go. The food was actually good, specially the dessert. Very attentive and super nice. We were there for probably 2.5 hours, at first it took a while to just get our drinks but after that they were on top of everything. Definitely will go again.
Birthday dinner with my wife.
KC strip steak was tough and no flavor
Shrimp were very good
Service was excellent
Hi Wayne, We are so sorry to hear that you didn't enjoy your steak, it sounds awful! Abel, your server had no idea that you did not like it. We sure wished we knew, as it would have been our pleasure to replace. We are sorry that you bought and paid for an item that was so disliked. Please reach out for me so that we may correct. Tank you for writing, it is important that we hear not only the positive, but negative feedback also. Best, Steven Abrams 860-522-2530 sabrams@maxdowntowncom
Great food, still has the Max charm, good time. We had a little bump at the beginning.. Took over 20 minutes to get seated, and we had a reservation... You guys can do better than that
Go enjoy the food and ambience, it's marvelous.
I was in Hartford to see a play with my friend and we decided to grab a bite to eat before the show and I’m so happy that we decided to go to Max Downtown. Honestly it made our night. Would decently recommend going here!
The service is excellent from the moment you walk in the door; patrons are treated as valued guests. The food is terrific and it is a meeting place for the City's power brokers. I will visit Max Downtown again and again!