Next best thing to being at the game! We were celebrating a birthday for the second time at this restaurant. Food was good and service was great.
Red Sox ALDS game
Made a reservation secured by credit card with a $15 penalty per person for no show and 15 minute minute for arrival . We arrive 10 minutes early to be told no tables available and at least a 30 minutes . Finally got seated after 30 minutes no apologies offered and the table was filthy . Seems unfair what about my compensation to wait ? Defeats purpose of a reservation. Pizza was very good but there are way too many other better options to eat nearby .
I made a reservation for 12:45 and was seated at 3:00 PM. They took my credit card down for the reservation to “hold the table”, and also threatened that I’d be charged $15/person if I was more than 10 minutes late. The hostess stand had no answers. Stop taking reservations on game days if it’s so difficult to honor them.
Made a reservation on OpenTable and received a confirmation email. I called the restaurant the next day to confirm the reservation. I was told that they did not have my reservation as they do not check OpenTable and only accept reservations over the phone. Incredibly misleading to have a link on their website to make reservations through OpenTable but not honor those reservations.
I’m not sure why Game On takes reservations when there are Fenway events - as you can see by the scores of reviews that say the same thing they do not honor them. The only good thing is that I learned that even though they require a credit card they don’t dare charge anyone that doesn’t show up. That’s probably because they don’t even bother to check in folks with reservations.
The restaurant has typical ballpark fare and personally I like the atmosphere and food and drink if that’s what you are in the mood for. But their lack of any effort to make customers happy means I will choose someplace else in the future. There’s lots of options…
Prior to Red Sox game…. Noise on lower level was so loud could not have a conversation at table
Service was slow, limited drink options, very loud
service was horrible like he wasn’t even nice. I get it gets busy during games but he was genuinely not nice to us
perfect for before a game
Suffer from staffing issues like virtually every other restaurant, but good food and really friendly hardworking staff there. Perfect place pre-game/pre-concert in the Kenmore square area.
Very attentive server. Food was great. Good time had by our entire party.
Always awesome! Great waiter!
Came before a Redsox Game. Glad we made a reservation. Perfect for right before a game
We went to Game On prior to seeing a Red Sox game on Friday night. I was thrilled to book the table but then was concerned after reading reviews about Game On not honoring Open Table reservations. I'm happy to report that we had no problem whatsoever!!! Reservation was for four people at 5:45. We arrived at 5:15 and were seated right away while we waited for the others to arrive. Service was excellent and food was very good.
I made reservations, however when we arrived we were told that they don’t accept Open Table reservations, and we were unlikely to be seated. Very disappointing because I was with a friend who isn’t able to stand for long periods of time (which is why I got reservations in the first place). If reservations are made via the app, they should be honored, not changed without notification.
We had a 5pm reservation as we had a 6pm concert at Fenway. When we arrived we were told they will call us at 5:30 for our 5pm reservation. Ironically it is 3 days later and I’m still waiting to hear that our table is ready.
Only issue we had was we made a 4:30 PM reservation I did not get sat down until well after 5 o’clock. Everything else was great. Between a patriots game and a concert the place is Hoppin
Service was appallingly slow, over-priced, mediocre food. There must be better options near Fenway.
didn’t even get to dine because the line was wrapped around the corner. had to wait in the line even though i had a reservation, you should make note of that before submitting a reservation on this app if there is a game/concert.
Although they called to confirm my reservation a day before, they did not honor it. The host laughed at us when we walked in and said we would likely not get a table, but she still took down my name and number for her list. Many people at tables were not even eating still, but just sitting and waiting to leave for the show - the restaurant could have easily asked them to move to the bar area in order to let other guests get sat to eat.
We were so hungry we waited until most of the crowd left for the concert. Even after everyone left for the concert, the host did not make any effort to call us or seat us. We had to go back up and they basically let us seat ourselves at a dirty table.
Once seated it took a while but our server was great. The main problem we had was the host and her lack of professionalism and the restaurant's ability to honor reservations.
We made a reservation to get there and be told there were no tables. We found a table, the waitress was very slow. It then took almost an hour until we could ask where our pizza was. We were then told another 20 mins. So we had no table and nothing to eat. Unacceptable
This place was ridiculous. Made a reservation. When we arrived, said would be an additional 2 hours. Find somewhere else to dine.
They took reservations for 8/4
Billy Joel concert at Fenway. No intention of ever honoring any reservations. EVERYONE was mad. I could have made reservations at a dozen other places that Actually know what the hell they are doing.
Made many enemy’s and got crushed on social media.
Thanks for NOTHING!
Made a reservation and it was held with a credit card through Open Table. I called the restaurant day of to confirm reservation, which they did. We showed up 15 minutes early and were put in a line with people who had no reservation. I asked three different employees that I had a reservation and they all told me to wait in line. Before we got to the front, we were told that we were full. I showed them my reservation and two hostesses told me there was nothing they could do. They tried to tell me that they have tried to get off open table. I told them that I confirmed with the restaurant and they said they couldn't help. I asked to speak with a manager and both hostesses told me management doesn't care. The young hourly staff deal with all the complaints and the managers don't deal with customers at all. How can you take a credit card and not honor a reservation? Someone at Open Table or Game On needs to do something to make this right. Not that Game On needs my business because they are attached to Fenway Park, but I will never visit again. Worst experience ever dealing with a restaurant
Concert they don’t honor reservations on concert night or game so be prepared
Had to provide my credit card info and they still gave my table away without any effort to accommodate us!!!
Menu was terrible to begin with, very limited options. No burger, no chicken fingers, we ordered nachos which came out burnt to a crisp, and a cheese pizza. The check presented was incorrect, when I told the server he offered to bring the items we were mischarged for as we were leaving.
Do not reserve on a game day! They do not hold reservations at all. We had to go find our own table cafeteria style!!
Game On does not honor reservations that are on Red Sox game days
I made a reservation a week in advance and had to put my credit card in. When we arrived we were forced to wait in a line and then told that reservations “do not count” on Red Sox game days. We then did not get to sit at a table after waiting for over an hour. Absolutely ridiculous that we were not told ahead of time that our reservation would not be valid. Will not return. Very disappointed
Booked a reservation for a table a week before a Sox game, for a table two hours before the game. Received a handful reminders from opentable throughout the week leading up to the reservation, but never received notification that on game days they do not honor reservations and tables are first come first serve. Was told to put my name on the wait list, and they never called.
Game On doesnt honor reservations on game days so we arrived to no table available for 45 minutes. Stafg at the counter was not accomodating at all saying despite the reservation we would have to wait in the walk in line. Ended up going elsewhere for a 10 minute wait.
Even though Open Table let's you make a reservation before a Red Sox game, when you get to Game On, they tell you that you cant make a reservation. It was crazy, you think you have a reservation and then once you get to the restaurant, you are told you actually don't. I have never experienced this before.
Had a reservation- we were on time- had given my table away- at the front they told us to go downstairs and no tables were available- my reservation was confirmed with a credit card- the didn’t care at all nor did they try to accommodate us or even say sorry-
I was able to book this reservation and then couldn’t even get in because they were booked. Called and spoke to someone and the staff member was very rude and knew nothing about my reservation and said they had no room for me and had no idea why I was able to book.
was able to skip the bar line to go and sit at our table
Red Sox game
Game On offers takeout which you can order by calling the restaurant at (617) 351-7001.
Game On is rated 3.7 stars by 58 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.